Listening is the ability to identify and understand what others are saying through hearing, understanding grammar, vocabulary, meaning, and accent or pronunciation. There are different types of listening including discriminative, comprehension, informational, critical, empathetic, appreciative, and selective listening. Effective listening habits include focusing on the main ideas, limiting distractions, and waiting until the entire presentation is finished before evaluating. Ineffective habits are deciding a topic is uninteresting beforehand, focusing on delivery flaws rather than content, and avoiding difficult material. Listening is a crucial skill that impacts success in many areas of life.

1. ﷽

2. LISTENING

3. GROUP MEMBERS:

5. DEFINITION:
The ability to identify and understand what others are saying.
His grammar and his vocabulary, and grasping his meaning.
This involves understanding a speaker's accent or pronunciation.

6. •Listening is a great skill. It builds trust and encourages problem
solving but it takes practice.
A term in which the listener listens to the one who produced
the sound to be listened
A person who receives and understands information,
has listened to the speaker, what the speaker wanted.

7. • 10% =
• 55% =
• 35% =
• 10% is Content; 90% is Intent

8. According to , listening can be
understood on three levels:
Being the first level is the detection of environmental
sound cues.
This means that certain places has certain sounds
associated with them.
ALERTING:

9. The second level, describes detecting patterns when
interpreting sounds.
An example of this level is that of a child waiting for the
sound of his mother's return home.
.
Deciphering:
The third level of listening, means knowing how what one
says will affect another. This sort of listening is important
in psychoanalysis
Understanding:

10. GENERAL TYPES SPECIFIC TYPES
OTHER TYPES

12. The most basic type of listening, whereby the difference between
difference sounds is identified.
If you cannot hear differences, then you cannot make sense of the
meaning that is expressed by such differences.
Likewise, a person who cannot hear the subtleties of emotional
variation in another person's voice will be less likely to be able to
discern the emotions the other person is experiencing

13. To comprehend the meaning requires first having a lexicon of words
at our fingertips and also all rules of grammar and syntax by which
we can understand what others are saying
In communication, some words are more important and some less so,
and comprehension often benefits from extraction of key facts and
items from a long spiel
Comprehension listening is also known as content listening
, informative listening and full listening.

15. The process of focuses on the ability of an individual to
understand a speaker's message.
It is a huge part of everyday life, and failing to
understand the concept of informational listening can be
very detrimental to one's quality of life and to their
contribution to society.At school, students listen to teachers for information
that they are expected to understand for quizzes and
tests.In all areas of life, informational listening plays a huge
role in human communication

16. This form of listening requires significant real-time cognitive
effort as the listener analyzes what is being said, relating it to
existing knowledge and rules, whilst simultaneously listening to
the ongoing words from the speaker.
Critical listening is listening in order to evaluate and judge,
forming opinion about what is being said. Judgment includes
assessing strengths and weaknesses, agreement and
approval.

17. In order to get others to expose these deep parts of themselves to
us, we also need to demonstrate our empathy in our demeanor
towards them, asking sensitively and in a way that encourages
self-disclosure.
When we listen empathetically, we go beyond sympathy to seek
a truer understand how others are feeling. This requires
excellent discrimination and close attention to the nuances of
emotional signals.
When we are being truly empathetic, we actually feel what they are
feeling.

19. In appreciative listening, we seek certain information which will
appreciate, for example that which helps meet our needs and goals.
We use appreciative listening when we are listening to good
music,poetry or maybe even the stirring words of a great leader.
When trying to build rapport with others we can engage in a
type of listening that encourages the other person to trust
and like us.
A salesman may make an effort to listen carefully to what you
are saying as a way to promote trust and potentially make a
sale.

20. This is a more negative type of listening, it implies
that the listener is somehow biased to what they
are hearing.
Selective listening is a sign of failing communication –
you cannot hope to understand if you have filtered out
some of the message and may reinforce or strengthen
your bias for future communications.

23. Mental Distractions

24. Effective Listening Habits

25. 1. Accepting the challenge to get something of worth
out of every situation
Good listeners may find the subject boring, but they accept
the challenge and make the most of the situation by focusing
on the speaker’s message, and try to derive something from
the encounter
2. Focus on what is being said rather than how it is
being said
Effective listeners simply ignore a speaker’s poor
delivery or annoying mannerisms and focus on what
is being said.

26. 3. Waiting for the entire presentation before beginning
evaluation
Effective listeners do not jump to conclusions about
what is being said, instead wait for the presentation to
conclude before beginning their overall evaluation.
4. Focusing exclusively on the main ideas
Good listeners look for the main ideas. Once the overall
ideas of the talk are understood, the facts can be
remembered as logical components

27. 5. Limiting their notetaking
Good listeners sit back and listen
before picking up a pencil.
6. Listening actively
Listening requires energy and
attention. The good listener not only
hears effectively but also observes the
nonverbal signs of the speaker

28. 7. Avoiding distractions or at least controlling
them
– Effective listeners try to control their
environment by screening out distractions.

29. 8. Listening to challenging material
The good listener occasionally seeks out the difficult subjects
to challenge his/her listening skills
9. Filtering out emotion-laden words to challenging material
Effective listeners examine those words and phrases that
have an emotional effect on them, and being aware of this
problem helps them to overcome the listening barrier
10. Spending extra time on thoughts related to the material being
heard
Effective listeners spend their extra thoughts on materials
related to the talk to fill in the extra time between speech speed
and thought speed.

30. Ineffective Listening Habits

31. 1. Deciding in advance that the subject is uninteresting
Poor listeners learn what the talk is about and decide
immediately that the subject is of no interest to them. Instead of
listening they think of something else, write meaningless things on
their notepad etc.

32. 2. Focusing on the poor delivery of the speaker
Poor listeners focus on the appereance or delivery
of the speaker. Inappropriately dressed speakers, as
well as the ones that punctuates their speech with
“uh” or “er” distracts ineffective listener
3. Becoming overexcited and anxious to make your
own point
Poor listeners want to run ahead of the conversation.
Especially if it is a subject that they have some
knowledge, their minds race ahead to plan their
own sentences.

33. 4. Focusing only on facts
Poor listeners listens only for the facts, but later when they try
to remember them, they often missed the less concrete but
more important concepts and ideas behind the facts.
5. A tendency to outline everything
Poor listeners tend to outline lectures
or speeches. However if these
talks are not well organized by the
speaker, when later reviewed,
these notes provide little insight to
what was said.

34. 6. Pretending to pay attention
Poor listeners are often tired, lazy or bored.
They pretend to listen in an attentive posture
and then mentally drift away.
7. Allowing distractions to interfere
Distractions can be a noise that interferes with
one’s ability to hear, or a visual done that
attract’s one’s attention away from the
listener. Poor listeners take a very passive
role and allows distractions to interfere with
the listening process

35. 8. Avoiding difficult material
– Poor listeners do not try to listen to material
that seems difficult for them

36. Most of people spend at least half of their communication time in
listening.
This most used communication skill is not only crucial in intersonal
communication.
It also effects organizational communication and helps determine
success in education.
As Kevin Murphy says,
“ The better you listen, the luckier you will get”