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Building Relationship: Active Listening Dr. Yousif A.Yaseen Psychiatrist 2010-2011
Communication skills ,[object Object],[object Object],[object Object]
Communication   Principles Be aware of your communication Appropriately adapt your message to others Effectively use and  interpret verbal messages Listen and respond thoughtfully to others Effectively use and  interpret nonverbal messages
Communication   skills ,[object Object],[object Object],[object Object],[object Object]
REVIEW ,[object Object],[object Object]
Listening ,[object Object],[object Object],[object Object],[object Object],[object Object]
Listening   Skills ,[object Object],[object Object],[object Object],[object Object]
Effective   Listening   Involves . . .  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
3 Types of Listening Active Listening Passive Listening Hearing
Four Personal Listening Styles ,[object Object],[object Object],[object Object],[object Object]
Stages of the Listening Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Barriers to Active Listening ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How to Be an Effective Listener ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How to Be an Effective Listener  (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How to Be an Effective Listener  (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PROBLEMS OF LISTENING ,[object Object],[object Object],[object Object],[object Object],[object Object]
TIPS FOR EFFECTIVE LISTENING ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Factors that Interfere with  Effective Listening ,[object Object],[object Object],[object Object],[object Object],[object Object]
Listening Skills ,[object Object],[object Object],[object Object],[object Object]
Clarifying:   Providing Open Invitations to Talk ,[object Object],[object Object],[object Object],Definition
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Attending ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Paraphrasing ,[object Object],[object Object],[object Object],[object Object],[object Object]
Summarizing ,[object Object],[object Object],[object Object],[object Object],[object Object]
Go ahead, I’m listening ,[object Object],[object Object],[object Object]
References :  ,[object Object],[object Object],[object Object]
thank you for your kind listening

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Building relation listening nursing 2010 2011

  • 1. Building Relationship: Active Listening Dr. Yousif A.Yaseen Psychiatrist 2010-2011
  • 2.
  • 3. Communication Principles Be aware of your communication Appropriately adapt your message to others Effectively use and interpret verbal messages Listen and respond thoughtfully to others Effectively use and interpret nonverbal messages
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. 3 Types of Listening Active Listening Passive Listening Hearing
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29. thank you for your kind listening