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Effective feedback in
medical education: how are
we doing?
Professor David Carless
Faculty of Education
University of Hong Kong
5th
November, 2016
The University of Hong Kong
Overview
1. Aims
2. Feedback in educational research
3. Feedback in medical education
4. Conclusions
The University of Hong Kong
Aims of paper
- Synthesize literature
- Raise key feedback issues
The University of Hong Kong
3 KEY EDUCATIONAL
RESEARCH ARTICLES
The University of Hong Kong
The University of Hong Kong
Conceptual paper
• Call for dialogues of different kinds even
within written feedback
• Peer feedback, inner dialogue (internal
feedback)
(Nicol, 2010)
The University of Hong Kong
The University of Hong Kong
Interview study
Sustainable feedback: learners generating
and using feedback from peers, self or
teachers as part of self-regulated learning
(Carless et al. 2011)
The University of Hong Kong
The University of Hong Kong
Conceptual paper
• If there is no action, then feedback has not
occurred
• Importance of curriculum & feedback
design in developing student judgment
(Boud & Molloy, 2013)
The University of Hong Kong
3 KEY MEDICAL EDUCATION
ARTICLES
The University of Hong Kong
The University of Hong Kong
Review article
• Need to develop a feedback culture
• Feedback embedded implicitly or explicitly
within all activities
(Archer, 2010)
The University of Hong Kong
The University of Hong Kong
GT study
• 25 early career academics in Canada
• Learning from role models
• Negative feedback accepted when source
is credible
(Watling, Driessen, van der Vleuten &
Lingard, 2012)
The University of Hong Kong
The University of Hong Kong
Conceptual paper
• Desire for feedback, conflicts with fears of
critical appraisal
• Feedback not a product but a process of
negotiation within a supportive relationship
(Telio, Ajjawi & Regehr, 2015)
The University of Hong Kong
CONCLUSIONS
The University of Hong Kong
Feedback as dialogue
• Dialogic aspirations
The University of Hong Kong
Key aim of feedback
To enhance learner
ability to self-monitor
during performance
The University of Hong Kong
Closing feedback loops
It’s only feedback
if learners take
some action
The University of Hong Kong
Feedback literacy
The further development of staff (and
learner) feedback literacy
The University of Hong Kong
THANK YOU
The University of Hong Kong
Defining feedback
“A dialogic process in which learners make
sense of information from varied sources
and use it to enhance the quality of their
work or learning strategies”.
Carless (2015, p.192) building on Boud &
Molloy (2013)
The University of Hong Kong

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Effective feedback in medical education