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 Range of activities exhibited by humans
 Psychological factors that affect Human
Behaviour
 Perception
 Learning
 Personality &
 Motivation
 One of the major problems of organisational
behaviour is to analyze and improve, the
interpersonal relationships.
 One basic approach to understand interpersonal
relations is transactional analysis.
 This analysis deals with understanding,
predicting and controlling interpersonal
relationships.
Transactional analysis is primarily
concerned
Ego states
Life positions
Understanding Ego
 The Id, Ego & Super-Ego are the divisions of the
psyche
-The id contains "primitive desires “
 (i.e. hunger, rage, and sex)
-The Super-Ego contains internalized social rules
morality & taboos
-Ego mediates between the two and may include or
give rise to the SENSE OF SELF
The Ego States
PARENT ADULT CHILD
PERSONALITY
Ego States Contd…
 Ego states helps to explain –
How we are made up &
How we relate to others.
 The ways we think, feel and behave
we are in Parent, Adult & Child state.
Structural Analysis
 Each person is considered to have three
functional ego states-
 Child, Parent & Adult.
 Ego state
A consistent pattern of feeling & experience
directly related to a corresponding pattern of
behavior
Parent Ego State
 The Parent Ego State means that the values, attitudes &
behaviours of parents an integral part of the personality of
an individual.
 These people tend to talk to people and treat others like
children.
 The characteristics are:
Judgmental
Rule maker
Moralising
Over protective
Indispensable
Adult Ego State
 They assume that human beings as equal, worthy &
responsible.
 Reality based
 Fact seeking
 Problem solving.
 Use one’s own experiences &
 Updating attitudes
Child Ego State
 The child ego state is characterized by very
immature behaviour.
 The important features are
Creativity,
Anxiety,
Depression,
Dependence,
Fear,
Joy,
Emotional Sentimental etc…
Goals
 Identify and restore distorted and damaged ego
states.
 Develop the capacity to use all ego states.
 Use the adult ego state with its reasoning
powers.
 Adopt a position of “I’m OK, You’re OK.”
LIFE POSITIONS
Blame Model
Non- Healthy Position.
• I'm to blame (You are okay and I'm not okay - 'helpless')
• You are to blame (I'm okay and you are not okay - 'angry')
• We are both to blame (I'm not okay & you are not okay -
'hopeless')
Healthy Position
 No-one's fault, blame isn't the issue - what matters is how we
go forward and sort things out.
 (I'm okay and you are okay - 'happy')
 I am OK, you are OK
 Ideal life position
 Confidence in themselves as well as trust and
confidence in others.
 I am OK, you are not OK
 Distrustful psychological positions
 Think that whatever they do is correct
 I am not OK, you are OK
 Feel power less when they compare themselves
to others.
 I am not OK, you are not OK
 Feel bad about themselves and see the whole
world as miserable.
Understanding others - Vanadhi Ramasami, Jayalakshmi Institute of Technology

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Understanding others - Vanadhi Ramasami, Jayalakshmi Institute of Technology

  • 1.
  • 2.  Range of activities exhibited by humans  Psychological factors that affect Human Behaviour  Perception  Learning  Personality &  Motivation
  • 3.  One of the major problems of organisational behaviour is to analyze and improve, the interpersonal relationships.  One basic approach to understand interpersonal relations is transactional analysis.  This analysis deals with understanding, predicting and controlling interpersonal relationships.
  • 4. Transactional analysis is primarily concerned Ego states Life positions
  • 5. Understanding Ego  The Id, Ego & Super-Ego are the divisions of the psyche -The id contains "primitive desires “  (i.e. hunger, rage, and sex) -The Super-Ego contains internalized social rules morality & taboos -Ego mediates between the two and may include or give rise to the SENSE OF SELF
  • 6. The Ego States PARENT ADULT CHILD PERSONALITY
  • 7. Ego States Contd…  Ego states helps to explain – How we are made up & How we relate to others.  The ways we think, feel and behave we are in Parent, Adult & Child state.
  • 8. Structural Analysis  Each person is considered to have three functional ego states-  Child, Parent & Adult.  Ego state A consistent pattern of feeling & experience directly related to a corresponding pattern of behavior
  • 9. Parent Ego State  The Parent Ego State means that the values, attitudes & behaviours of parents an integral part of the personality of an individual.  These people tend to talk to people and treat others like children.  The characteristics are: Judgmental Rule maker Moralising Over protective Indispensable
  • 10. Adult Ego State  They assume that human beings as equal, worthy & responsible.  Reality based  Fact seeking  Problem solving.  Use one’s own experiences &  Updating attitudes
  • 11. Child Ego State  The child ego state is characterized by very immature behaviour.  The important features are Creativity, Anxiety, Depression, Dependence, Fear, Joy, Emotional Sentimental etc…
  • 12.
  • 13. Goals  Identify and restore distorted and damaged ego states.  Develop the capacity to use all ego states.  Use the adult ego state with its reasoning powers.  Adopt a position of “I’m OK, You’re OK.”
  • 15. Blame Model Non- Healthy Position. • I'm to blame (You are okay and I'm not okay - 'helpless') • You are to blame (I'm okay and you are not okay - 'angry') • We are both to blame (I'm not okay & you are not okay - 'hopeless') Healthy Position  No-one's fault, blame isn't the issue - what matters is how we go forward and sort things out.  (I'm okay and you are okay - 'happy')
  • 16.  I am OK, you are OK  Ideal life position  Confidence in themselves as well as trust and confidence in others.  I am OK, you are not OK  Distrustful psychological positions  Think that whatever they do is correct
  • 17.  I am not OK, you are OK  Feel power less when they compare themselves to others.  I am not OK, you are not OK  Feel bad about themselves and see the whole world as miserable.