The document emphasizes the importance of effective communication and interpersonal skills in the workplace for fostering positive relationships among coworkers. It outlines strategies for minimizing friction, such as active listening, respecting individual space, and maintaining civility, which can enhance teamwork and productivity. Additionally, it encourages individuals to adopt a leadership role in setting behavioral standards to improve the workplace environment.

1. Learning how to interact with coworkers will help
you create peaceful relationships and a
rewarding workplace for everyone.
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2. The workplace is a microcosm of society, with all different
types of personalities
Friction is inevitable when humans interact; emotions creep
in. Your role is to minimize or avoid those frictions
Many adults are grown-up kids in the workplace, without a
pacifier. Do you want to be one of them?
Elevate yourself; be the mature and wise professional others
look up to
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3. Listening is the forgotten art of communication. It is as
important, perhaps even more so than speaking
Listening allows you to understand your coworkers, their
opinions and ideals
Listen actively and ask questions for clarifications (e.g.
about concerns and expectations)
It is always helpful to repeat back coworkers'
statements, such as: “ What I think I’m hearing is…; May I
assume from what you said that…; Are you suggesting
that…?”.
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4. Reciprocity is the name of the game in human relationships
A toxic workplace hurts everyone, including yourself
Respect individual space. Don't abuse email by sending ten
messages when one would do
Don't nag; don't go above your coworkers' heads. Be civil
and courteous
Use "please" and "thank you" and give credit where credit is
due
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5. Copy all team members and managers on important
communication email, conference requests, project
updates and action items
Make sure objectives and deadlines are clear, so your
coworkers will know exactly what is expected of them
Don’t confuse confidentiality and secretive
The workplace is for humans, so your best inspiration
would be to strive for humanism in all your behavior
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6. Avoid antagonistic gestures like crossing your
arms, tapping your feet or rolling your eyes
These gestures make it clear to your coworkers that you
are not interested in what they are saying and will make
future communication with them difficult
Look people in the eye when you speak, smile and nod
and show interest when your coworkers speak, and you
will communicate with them more effectively
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7. Answer your phone at all times, respond to emails
and do your work on time
You will earn your coworkers' respect, improve your
communication with them and they'll likely return the
favor later, when you will need it the most
Remember: reciprocity is the name of the game in
human relations
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8. Human relationships are difficult, even under the best
circumstances
You don’t choose your co-workers; some may have peculiar
personality traits. Don’t idealize the workplace, be pragmatic
Try to match each failing of your coworkers with the opposite
virtue in your own behavior to better yourself and the workplace
will be a growth school for you
The workplace needs leaders who set the standard of behavior.
Be the leader and the wise. Your reward awaits you
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9. Edujobscanada.com is a niche Canadian job board
specialized in academic and research job posting for
colleges, universities, research centers, and
institutions looking to hire candidates with advanced
education and qualifications.
Since 2006, we have been helping employers make
targeted job postings that lead to smart hiring connections.