Personality, Leadership, and Emotional Intelligence: Strategies and Assessments Learning objective: Explore the benefits of emotional intelligence Is your personality and leadership style helping or hurting you? Some studies have shown that emotional intelligence is a better predictor of success than technical or intellectual capacity. Effective leaders invest in a lifelong journey of self- assessment and learning. Not only must they understand the business environment, challenges, and opportunities associated with growth, they also need understanding of how his/her personality, skills, experiences impact people and contribute to goal attainment. Leaders must work on capacity to manage self, have a positive outlook, and effectively recognize the needs of others. As the complexity of interactions change, more leaders are forced to use emotional intelligence to cultivate viable relationships with customers and employees. Join us as we assess varying levels of emotional intelligence and explore unique personal skills that will help you continue to develop as a leader. At the end of this seminar, participants will be able to: a. Assess current level of emotional intelligence b. Explore concepts of personality and habits c. View scenarios and case studies to identify emotionally intelligent strategies d. Examine the levels of emotional intelligent leadership

1. PERSONALITY,
LEADERSHIP,
AND EMOTIONAL
INTELLIGENCE
Strategies and Assessments
Talia Fox, M.Ed., KUSI Training

2. Speaker Introductions
Atherton Carty
Acting Director,
Enterprise Technology Roadmaps
Lockheed Martin Corporation
Ted Imes
Director, Talent Discovery
Electronic Systems Sector
Northrup Grumman
Talia Fox
CEO
KUSI Vision

3. Introduction
• Assess current level of emotional
intelligence
• Explore concepts of personality and habits
• View scenarios and case studies to
identify emotionally intelligent strategies
• Examine the levels of emotional intelligent
leadership

4. Emotional Intelligence (EQ)
• Emotional Intelligence is the ability to understand
one’s own state of mind and one’s capabilities, to
manage oneself, to respond constructively to
situations, and to engage successfully with other
people.
• Managers and team members are constantly
confronted by situations that will evoke emotional
responses.
• High performing professionals have the ability to
effectively execute their duties without being
negatively influenced by their emotions.

5. Emotional Intelligence (EQ)
WHATISEEWHATIDOFigure depicts Daniel
Goleman’s Emotional
Intelligence model

6. What Is The Difference Between
Personality and Choice?
• What is the connection
between personality and
choice?
• How is personality connected
to emotional intelligence?
• How has your EQ helped or
hurt your path?

7. The Brain Is The Organ of Change
“The concept in neuroscience called neuroplasticity
demonstrates that the brain alters itself every time we
learn something new. It also changes when we have a
novel experience. (This idea begs the question, “How
many new things have I learned recently that I can
remember and how many new experiences have I had
lately?”) Our gray matter is also rearranged during the
times we choose to modify our behavior in order to do a
better job in life. In other words, when we really change
our mind, the brain changes... and when we change the
brain, the mind shifts.”
- Dr. Joe Dispenza

8. What Motivates Us To Change
Habits?
Beyond personality to deliberate choices,
action and Emotional Intelligence.

9. YOU Set The Agenda
• What Success habits do
you have?
– Things you do consistently
that will lead you to
success.
• What do you need to do?
– Areas of Development
– What are your resistant
about?

10. Beyond Personality
What else impact behavior?
This we can’t see
Words
Actions
Body
Language
Only this we can see
Self-image
Values
Desires
Attitudes
Needs
Beliefs
Experiences

11. Real World Emotional Intelligence,
Personality, and Habit Tragedy
Organization Level
System Complexity
Mt.
Everest
Tragedy
Individual Level
Cognitive Limitations
Group Level
Shared Beliefs
Source: Professor Monica Higgins, Harvard University

12. Cognitive Bias
• Systematic biases impair the judgment and
choices that individuals make.
• They affect experts as well as novices, and they
affect individuals in a wide variety of professions.
• Evidence of at least three biases in this case:
– Sunk cost effect
– Overconfidence bias
– Recency effect
Source: Professor Monica Higgins, Harvard University

13. Communication Strategy To Deal
With Difficult People
• Absorb
• Ask
• Acknowledge
• Ask
• Agree
• Add
• Ask

14. Shift From Amateur to Professional
The connection between Leadership competence and
Emotional Intelligence.
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 Turns knowledge into practice
 Articulates and implements
awareness
 Expresses ideas and motivates
others
 Follows value description
 Seeks challenges to grow and
innovate
 Leverages resources and shapes
opportunities
 Liquidates collective value
 Makes choices based on values
 Has knowledge
 Has awareness
 Has great ideas
 Follows job description
 Stays in comfort zone
 Collaborates
 Understands the power of
individual contributions
 Has values