This document discusses emotional intelligence in a gang-related environment. It begins by defining emotional intelligence as the ability to perceive, understand, and manage emotions in oneself and others. The document then outlines Daniel Goleman's model of emotional intelligence, which includes self-awareness, self-management, social awareness, and relationship management. It also discusses the importance of developing emotional intelligence to avoid "emotional hijacking" or out-of-control emotional responses, especially in stressful gang-related situations. Exercises are provided to help reflect on managing emotions in different contexts.

1. EMOTIONAL
INTELLIGENCE
In a Gang Related Environment
Session 2

2. RECAP FROM LAST SESSION
 Recap from last week’s session:

3. AIM AND ASSESSMENT CRITERIA TO BE COVERED IN THIS
SESSION:
 Aim: Understand the principles of emotional
intelligence in a gang related environment. (1)
 Assessment Criteria: Describe the principles of
emotional intelligence in a gang related
environment. (1.1)
and
 Reflect on the use of emotional intelligence in
situations related to a gang environment. (1.2)

4. WHAT IS EMOTIONAL INTELLIGENCE?
o 1995 – Daniel Goleman publishes “Emotional
Intelligence”.
 Emotional Intelligence (EI), is often measured as an
Emotional Intelligence Quotient (EQ)
 As a new area of psychological research, the definition
of EI is constantly changing.
 However generally it is…:
… an ability, capacity, or skill to perceive,
assess, and manage the emotions of
one’s self, of others, and of groups.

5. EXERCISE
 Think of an example (preferably in a work
context) of when you managed your
emotions
and
 An example when you did not manage your
emotions
 How did you feel? Why were you able to manage
your emotions in one situation and not in another?
What were the consequencies if any?

6. EMOTIONAL INTELLIGENCE IS LEARNT
 In working with Emotional Intelligence, Goleman
(1998, p. 317) writes that …
“Emotional Intelligence refers to the
capacity for recognizing our own
feelings and those of others, for
motivating ourselves, and for
managing emotions well in ourselves,
and in our relationships.”

7. THE TWO DIMENSIONS OF EMOTIONAL INTELLIGENCE
 Emotional intelligence has two dimensions,
intrapersonal intelligence and interpersonal
intelligence.
 Intrapersonal intelligence – “being intelligent in
identifying our own thoughts and feelings (self
awareness) and being effective at dealing with those
thoughts and feelings (self management).” (Palethorpe,
2006, p13)
 Interpersonal intelligence – “being intelligent in
identifying the thoughts and feelings of others and
between others (other awareness) and being effective
in how we tailor our actions to work with others most
appropriately (relationship management).”
(Palethorpe, 2006, p13)
Intrapersonal Intelligence + Interpersonal Intelligence =
Emotional Intelligence

8.  So, Emotional Intelligence is about the self and
others ie it has a social dimension. As Peters
(2008, p. 13) states, it …
“Is a term used to describe the
various competencies that are
essential for building, and managing
relationships.”

9. THE 5 MAIN COMPONENTS OF EMOTIONAL
INTELLIGENCE ARE
Self Awareness
Self Management
Motivation
Empathy
Social Skills

10. EXERCISE
 Understanding the Competencies of Emotional
Intelligence:
 Split the group into 3 teams for this activity.
 Each group has to ‘match’ 5 of the competencies given
to it against the definitions provided.
o Present your ‘matches’ and then in the whole group
discuss each of these and think how and whether they
are relevant in both, a gang context and in working with
gangs

11. GOLEMAN BRINGS THESE COMPETENCIES TOGETHER INTO A MODEL
THAT HAS 4 DOMAINS:
GOLEMAN’S EMOTIONAL INTELLIGENCE COMPETENCIES MODEL
(1995)

12. EMOTIONAL
HIJACKING
“DON’T GET GASSED”

13. Think if an occasion when
you completely “lost it”:
What happened?
How did you feel?
What did you think?
http://www.youtube.com/watch?
v=bvteZ_bq0nk

14. SO, WHAT IS EMOTIONAL OR AMYGDALA
HIJACKING?
 The amygdala is based at the centre of the brain
and controls responses to fear and empathy,
when it feels threatened, it responds not just
irrationally but, destructively.
 The amygdala attacks the neo cortext, the
thinking part of the brain. There is little or no
ability to rely on intelligence reasoning.

15. WHAT IS EMOTIONAL OR AMYGDALA
HIJACKING
Emotional hijacking is the opposite of
Emotional Intelligence and occurs
when we respond out of measure
with the actual threat because it has
triggered a much more significant
emotional response or threat.

16. THREE SIGNS OF AN AMYGDALA
ATTACK
 Strong emotional reaction,
 Sudden onset,
 When you reflect later, you realise it was
inappropriate.

17. When Mike Tyson & Luis Squarez bit
their opponents both were victims of
an amygdala attack or emotional
hijacking.
Question: can you think of examples
of this kind of behaviour in a gang
related environment ?

18. THE FIVE STAGES OF AROUSAL
TIME
AROUS
AL
People generally pass through five stage before, during and after an
aggressive outburst
Triggering Build-up Crisis Recover
y
Post Event
Depression