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MEANING:

  Personality is the particular combination
   of emotional, attitudinal, and
   behavioral response patterns of an
   individual.
  Measurable traits that a person exhibits.
  An enduring combination of motives,
   emotions, values, interests, attitudes
   and competencies.
 Heredity/    Physiological Determinants
  Include physical
    characteristics,IQ,potential,temperament


 Social/Cultural     Environment
 Involves family roles, traditional
 practices, norms, customs, procedures, rules and
 regulations, precedents and values.


 Situational   Factors
 People behaviour is different in different situations.
   (MBTI) assessment is a psychometric questionnaire designed to
    measure psychological preferences in how people perceive the
    world and make decisions


   From Jung's original concepts, Briggs and Myers developed their
    own theory of psychological type, on which the MBTI is based.


   The MBTI sorts some of these psychological differences into four
    opposite pairs, or dichotomies, with a resulting 16 possible
    psychological types.
Personality Types
                                   A personality test that taps four
• Extroverted vs. Introverted       characteristics and classifies
  (E or I)                          people into 1 of 16 personality
• Sensing vs. Intuitive (S or       types.
  N)                            For instance:
• Thinking vs. Feeling (T or     ESTJ: extraversion (E),
  F)                              sensing (S), thinking
• Judging vs. Perceiving (P       (T), judgment (J)
  or J)
                                 INFP: introversion (I),
Score is a                        intuition (N), feeling
 combination of all               (F), perception (P) And
 four (e.g., ENTJ)                so on for all 16 possible
                                  type combinations
In contemporary psychology, the "Big Five" factors
    (or Five Factor Model; FFM) of personality are five
    broad domains or dimensions of personality which are
    used to describe human personality.
     The five factors are:
    Openness to experience – (inventive/curious vs.
    consistent/cautious). Appreciation for art, emotion,
    adventure, unusual ideas, curiosity and variety of
    experience.

   Conscientiousness – (efficient/organized vs. easy-
    going/careless). A tendency to show self discipline,
    act dutyfully, and aim for achievement; planned
    rather than spontaneous behaviour.
   Extraversion – (outgoing/energetic vs. solitary/reserved).
    Energy, positive emotions, surgency, and the tendency to
    seek stimulation in the company of others.


   Agreeableness – (friendly/compassionate vs. cold/unkind).
    A tendency to be compassionate and cooperative rather
    than suspicious and antagonistic towards others.


   Neuroticism/emotional stability – (sensitive/nervous vs.
    secure/confident). A tendency to experience unpleasant
    emotions easily, such as anger, anxiety, depression, or
    vulnerability.
 Emotions, often called feelings, include
 experiences such as love, hate, anger, trust,
 joy, panic, fear, and grief. Emotions are
 related to, but different from, mood.
 Emotions are specific reactions to a
 particular event that are usually of fairly
 short duration.
Affect
        A broad range of emotions that
              people experience.


Emotions                         Moods
Intense feelings that            Feelings that tend to be
are directed at                  less intense than
someone or                       emotions and that lack
something.                       a contextual stimulus.
    Felt Emotions          –
     These are the individual actual emotion.
            Or
   Displayed Emotions-               These are the emotion that             are
    organizationally required and considered appropriate in a given job.



    Surface Acting
    It means hiding one’s inner feeling and forgoing emotional
     expressions in response to display rules.
    Or
    Deep Acting
    It means trying to modify one’s true inner feelings based on display rules.
SIX UNIVERSAL EMOTIONS



HAPPINESS        SURPRISE          FEAR




 SADNESS          ANGER          DISGUST
FACTORS AFFECTING EMOTIONS




PERSONALITY




CULTURE
AGE




GENDER
WEATHER




 STRESS
Emotional intelligence refers to people's ability to monitor
    their own and other people's emotional states and to use
    this information to act wisely in relationships. Emotional
    intelligence has five parts:

   Self-awareness: recognizing internal feelings.
   Managing emotions: finding ways to handle emotions that
    are appropriate to the situation.
   Motivation: using self-control to channel emotions toward
    a goal.
   Empathy: understanding the emotional perspective of
    other people.
   Handling relationships: using personal information and
    information about others to handle social relationships and
    to develop interpersonal skills.
 Effect on Decision Making
 Emotions and Absenteeism
 Effects on creativity
 Interpersonal relations




                              17
POSITIVE                 NEGATIVE
 Increase creativity     Aggressions towards
 Encourage helping        colleagues
  behavior and co-        Dissatisfaction with
  operation
                           the job
 Reduce aggressions
                          Frequent fights
  against organization
  and people              Absenteeism
 Leads to accuracy in
  the work


                                         18
   INTELLECTUAL CAPITAL
    In today’s knowledge-based, innovation driven economy, the
    smart will survive. Emotions directly affect the "amount" of
    intellectual capital - how smart and innovative the workforce is -
    because emotions directly affect intellectual functioning.


   CUSTOMER SERVICE
    The connection between emotional state and customer service is
    obvious. If service workers are angry, demoralized, or just plain
    disinterested, no amount of training will offset the service
    climate their emotional state creates.

   ORGANIZATIONAL RESPONSIVENESS
    Being responsive means being both fast and flexible. Emotions
    affect how fast and flexible people are in their responses, and
    therefore how fast and flexible organizations are in their’s.
   PRODUCTIVITY
    The happier an employee is with their work and
    their company, the more likely they will work
    hard.


   EMPLOYEEE ATTRACTION AND RETENTION
    Organization’s ability to attract and retain
    employees is influenced clearly by employees.
    The happier employees are, the more likely they
    will want to stay.
 Emotions   play a role in the choices we make and
  actions we take. Directed emotions can motivate,
  inspire, and add positive intensity to our work.
 Individuals who take the initiative to stay on top of
  their own emotional reactions and help others to do
  the same have a positive impact on productivity,
  relationships, the overall atmosphere of the
  workplace, and their personal well-being.
Khushbu Singh
        Kritika
          Kirti
    Mahaveer
Mahipal Shera
Personality and emotions ppt marks.

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Personality and emotions ppt marks.

  • 1.
  • 2. MEANING:  Personality is the particular combination of emotional, attitudinal, and behavioral response patterns of an individual.  Measurable traits that a person exhibits.  An enduring combination of motives, emotions, values, interests, attitudes and competencies.
  • 3.  Heredity/ Physiological Determinants Include physical characteristics,IQ,potential,temperament  Social/Cultural Environment Involves family roles, traditional practices, norms, customs, procedures, rules and regulations, precedents and values.  Situational Factors People behaviour is different in different situations.
  • 4. (MBTI) assessment is a psychometric questionnaire designed to measure psychological preferences in how people perceive the world and make decisions  From Jung's original concepts, Briggs and Myers developed their own theory of psychological type, on which the MBTI is based.  The MBTI sorts some of these psychological differences into four opposite pairs, or dichotomies, with a resulting 16 possible psychological types.
  • 5. Personality Types  A personality test that taps four • Extroverted vs. Introverted characteristics and classifies (E or I) people into 1 of 16 personality • Sensing vs. Intuitive (S or types. N) For instance: • Thinking vs. Feeling (T or  ESTJ: extraversion (E), F) sensing (S), thinking • Judging vs. Perceiving (P (T), judgment (J) or J)  INFP: introversion (I), Score is a intuition (N), feeling combination of all (F), perception (P) And four (e.g., ENTJ) so on for all 16 possible type combinations
  • 6. In contemporary psychology, the "Big Five" factors (or Five Factor Model; FFM) of personality are five broad domains or dimensions of personality which are used to describe human personality. The five factors are:  Openness to experience – (inventive/curious vs. consistent/cautious). Appreciation for art, emotion, adventure, unusual ideas, curiosity and variety of experience.  Conscientiousness – (efficient/organized vs. easy- going/careless). A tendency to show self discipline, act dutyfully, and aim for achievement; planned rather than spontaneous behaviour.
  • 7. Extraversion – (outgoing/energetic vs. solitary/reserved). Energy, positive emotions, surgency, and the tendency to seek stimulation in the company of others.  Agreeableness – (friendly/compassionate vs. cold/unkind). A tendency to be compassionate and cooperative rather than suspicious and antagonistic towards others.  Neuroticism/emotional stability – (sensitive/nervous vs. secure/confident). A tendency to experience unpleasant emotions easily, such as anger, anxiety, depression, or vulnerability.
  • 8.
  • 9.  Emotions, often called feelings, include experiences such as love, hate, anger, trust, joy, panic, fear, and grief. Emotions are related to, but different from, mood. Emotions are specific reactions to a particular event that are usually of fairly short duration.
  • 10. Affect A broad range of emotions that people experience. Emotions Moods Intense feelings that Feelings that tend to be are directed at less intense than someone or emotions and that lack something. a contextual stimulus.
  • 11. Felt Emotions – These are the individual actual emotion. Or  Displayed Emotions- These are the emotion that are organizationally required and considered appropriate in a given job. Surface Acting It means hiding one’s inner feeling and forgoing emotional expressions in response to display rules. Or Deep Acting It means trying to modify one’s true inner feelings based on display rules.
  • 12. SIX UNIVERSAL EMOTIONS HAPPINESS SURPRISE FEAR SADNESS ANGER DISGUST
  • 16. Emotional intelligence refers to people's ability to monitor their own and other people's emotional states and to use this information to act wisely in relationships. Emotional intelligence has five parts:  Self-awareness: recognizing internal feelings.  Managing emotions: finding ways to handle emotions that are appropriate to the situation.  Motivation: using self-control to channel emotions toward a goal.  Empathy: understanding the emotional perspective of other people.  Handling relationships: using personal information and information about others to handle social relationships and to develop interpersonal skills.
  • 17.  Effect on Decision Making  Emotions and Absenteeism  Effects on creativity  Interpersonal relations 17
  • 18. POSITIVE NEGATIVE  Increase creativity  Aggressions towards  Encourage helping colleagues behavior and co-  Dissatisfaction with operation the job  Reduce aggressions  Frequent fights against organization and people  Absenteeism  Leads to accuracy in the work 18
  • 19. INTELLECTUAL CAPITAL In today’s knowledge-based, innovation driven economy, the smart will survive. Emotions directly affect the "amount" of intellectual capital - how smart and innovative the workforce is - because emotions directly affect intellectual functioning.  CUSTOMER SERVICE The connection between emotional state and customer service is obvious. If service workers are angry, demoralized, or just plain disinterested, no amount of training will offset the service climate their emotional state creates.  ORGANIZATIONAL RESPONSIVENESS Being responsive means being both fast and flexible. Emotions affect how fast and flexible people are in their responses, and therefore how fast and flexible organizations are in their’s.
  • 20. PRODUCTIVITY The happier an employee is with their work and their company, the more likely they will work hard.  EMPLOYEEE ATTRACTION AND RETENTION Organization’s ability to attract and retain employees is influenced clearly by employees. The happier employees are, the more likely they will want to stay.
  • 21.  Emotions play a role in the choices we make and actions we take. Directed emotions can motivate, inspire, and add positive intensity to our work.  Individuals who take the initiative to stay on top of their own emotional reactions and help others to do the same have a positive impact on productivity, relationships, the overall atmosphere of the workplace, and their personal well-being.
  • 22. Khushbu Singh Kritika Kirti Mahaveer Mahipal Shera