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THE SEVEN HABITS PARADIGM

                   Interdependenc
                    Seek First to
                    Understand
                                  e Synergize
               w

                    … Then to be
         he Sa


                    Understood
                                 PUBLIC
                                VICTORY
   pen t




                                Think Win/Win
  Shar




                        Independence
                                  Put First
                                 Things First

                                PRIVATE
                                VICTORY
                       Be                     Begin with
                    Proactive               the End in Mind

                            Dependence
FOUR DIMENSIONS OF RENEWAL
                          PHYSICAL
                         Exercise, Nutrition,
                         Stress Management




   MENTAL                                 SOCIAL/EMOTIONAL
Reading, Visualizing,                              Service, Empathy,
 Planning, Writing                              Synergy, Intrinsic Security




                         SPIRITUAL
                          Value Clarification
                        & Commitment, Study
                             & Meditation                               2
THE UPWARD SPIRAL

      Commit                      Learn                       Do

                             Commit
         Do
                                                      Learn

               Do                Commit




                                              Learn
                    Do
                                          Commit

                         Learn
                                                                   3
PROACTIVE MODEL
                    Freedom
 Stimulus              to      Response
                     Choose




  Self-                                Independent
Awareness                                  Will



      Imagination             Conscience

                                            4
High

                  Lose/Win    Win/Win
CONSIDERATION




                 Lose/Lose   Win/Lose
        Low




                Low                 High
                                           5
                        COURAGE
LEVELS OF COMMUNICATION

   High
                                    Synergistic (Win/Win)




 TRUST               Respectful (Compromise)




           Defensive (Win/Lose or Lose/Win)
    Low

          Low                         High          6
                COOPERATION
PARADIGM SHIFTS
                   A BREAK FROM                                   TOWARD
                TRADITIONAL WISDOM                          7 HABITS PRINCIPLES

Habit 1   We are a product of our environment      We are a product of our choices to our
          and upbringing.                          environment and upbringing.
Habit 2   Society is the source of our values.     Values are self-chosen and provide
                                                   foundation for decision making. Values
                                                   flow out of principles.
Habit 3   Reactive to the tyranny of the urgent.   Actions flow from that which is
          Acted upon by the environment.           important.

Habit 4   Win-lose.                                Win-win.
          One-sided benefit.                       Mutual benefit.

Habit 5   Fight, flight, or compromise when        Communication solves problems.
          faced with conflict.

Habit 6   Differences are threats.                 Differences are values and are
          Independence is the highest value.       opportunities for synergy.
          Unity means sameness.

Habit 7   Entropy.                               Continuous self-renewal and self-
                                                                               7
          Burnout on one track - typically work. improvement.
BE PROACTIVE
                                    I can forgive, forget, and let
                                        go of past injustices



  I choose my attitude,
  emotions, and moods


                                 I’m the creative force of my life



I’m aware that I’m responsible




                                                         8
9
10
11
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
     EFFECTIVE PEOPLE           INEFFECTIVE PEOPLE

                          HABIT 1

Be Proactive.                  Be Reactive.
Proactive people take          Reactive people don’t take
responsibility for their own   responsibility for their own
lives. They determine the      lives. They feel victimized, a
agendas they will follow       product of circumstances,
and choose their response      their past, and other
to what happens around         people. They do not see as
them.                          the creative force of their
                               lives.

                                                       12
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
     EFFECTIVE PEOPLE            INEFFECTIVE PEOPLE
                           HABIT 2

Begin with the End in Mind.     Begin with No End in Mind.
These people use personal       These people lack personal
vision, correct principles,     vision and have not
and their deep sense of         developed a deep sense of
personal meaning to             personal meaning and
accomplish tasks in a           purpose. They have not
positive and effective way.     paid the price to develop a
They live life based on self-   mission statement and thus
chosen values and are           live life based on society’s
guided by their personal        values instead of self-
mission statement.              chosen values.
                                                      13
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
     EFFECTIVE PEOPLE           INEFFECTIVE PEOPLE
                         HABIT 3
Put First Things First.        Put Second Things First.
These people exercise          These people are crisis
discipline, and they plan      managers who are unable
and execute according to       to stay focused on high-
priorities. They also “walk    leverage tasks because of
their talk” and spend          their preoccupation with
significant time in Quadrant   circumstances, their past,
II.                            or other people. They are
                               caught up in the “thick of
                               thin things” and are driven
                               by the urgent.
                                                     14
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
    EFFECTIVE PEOPLE           INEFFECTIVE PEOPLE
                        HABIT 4
Think Win-Win.                Think Win-Lose or Lose-Win.
These people have an          These people have a scarcity
abundance mentality and       mentality and see life as a
the spirit of cooperation.    zero-sum game. They have
They achieve effective        ineffective communication
communication and high        skills and low trust levels in
trust levels in their         their Emotional Bank
Emotional Bank Accounts       Accounts with others, result-
with others, resulting in     ing in a defensive mentality
rewarding relationships and   and adversarial feelings.
greater power to influence.
                                                      15
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
    EFFECTIVE PEOPLE         INEFFECTIVE PEOPLE
                        HABIT 5
Seek First to Understand,   Seek First to Be Understood.
Then to Be Understood.      These people put forth their
Through perceptive          point of view based solely
observation and empathic    on their auto-biography and
listening, these non-       motives, without attempting
judgmental people are       to understand others first.
intent on learning the      They blindly prescribe
needs, interests, and       without first diagnosing the
concerns of others. They    problem.
are then able to
courageously state their
own needs and wants.
                                                  16
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
    EFFECTIVE PEOPLE          INEFFECTIVE PEOPLE
                        HABIT 6

Synergize.                   Compromise, Fight, or Flight.
Effective people know that   Ineffective people believe
the whole is greater than    the whole is less than the
the sum of the parts. They   sum of the parts. They try
value and benefit from       to “clone” other people in
differences in others,       their own image. Differences
which results in creative    in others are looked upon as
cooperation and team-        threats.
work.


                                                    17
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
    EFFECTIVE PEOPLE           INEFFECTIVE PEOPLE
                         HABIT 7

Sharpen the Saw.              Wear Out the Saw.
Effective people are          Ineffective people fall back,
involved in self-renewal      lose their interest, and get
and self-improvement in       disordered. They lack a
the physical, mental,         program of self-renewal
spiritual, and social-        and self-improvement and
emotional areas, which        eventually lose the cutting
enhance all areas off their   edge they once had.
life and nurture the other
six habits.

                                                      18
CIRCLE OF
INFLUENCE



            19
CIRCLE OF
INFLUENCE




            20
SEVEN PRINCIPLES UPON
WHICH THE SEVEN HABITS ARE BASED

          The Seven Habits center on
    timeless and universal principles of
    personal, interpersonal, managerial,
     and organizational effectiveness.
         Listed below are the seven
      principles upon which the Seven
     Habits are based-principles which
        are in our circle of influence.

                                           21
SEVEN PRINCIPLES UPON
WHICH THE SEVEN HABITS ARE BASED

1.   The principle of continuous learning, of self-
     reeducation - the discipline that drives us
     toward the values we believe in. Such constant
     learning is required in today’s world, in light of
     the fact that many of us can expect to work in
     up to five radically different fields before we
     retire.

2.   The principle of service, of giving oneself to
     others, of helping to facilitate other people’s
     work.

                                                   22
SEVEN PRINCIPLES UPON
WHICH THE SEVEN HABITS ARE BASED
3.   The principle of staying positive and optimistic,
     radiating positive energy - including avoiding
     the four emotional cancers (criticising complain-
     ing, comparing, and competing).
4.   The principle of affirmation of others - treating
     people as proactive individuals who have great
     potential.
5.   The principle of balance - the ability to identify
     our various roles and to spend appropriate
     amounts of time in, and focus on, all the impor-
     tant roles and dimensions of our life. Success in
     one area of our life cannot compensate for
                                                    23
     neglect or failure in other areas of our life.
SEVEN PRINCIPLES UPON
WHICH THE SEVEN HABITS ARE BASED

6.   The balance of spontaneity and serendipity - the
     ability to experience life with a sense of
     adventure, excitement, and fresh rediscovery,
     instead of trying to find a serious side to things
     that have no serious side.

7.    The principle of consistent self-renewal and
self- improvement in the four dimensions of one’s
      life: physical, mental, spiritual, and social-
      emotional.


                                                  24
PYRAMID OF INFLUENCE



                TEACHING



               RELATIONSHIP



                 EXAMPLE



                              25
EFFECTIVE HABITS


                       Knowledge
                     (what to, why to)




                        HABITS
           Skills                     Desire
          (how to)                   (want to)



                                                 26
CHARACTER                  COMPETENCE
   Integrity                  Technical skills
   Maturity                   Qualifications
   Abundance Mentality        Knowledge
   Interdependency            Experience




                    JUDGEMENT                      27
FOUR UNIQUE
HUMAN ENDOWMENTS
1. Self-awareness
2. Conscience
3. Imagination
4. Willpower




                    28
FOUR UNIQUE HUMAN
ENDOWMENTS


1.   Self-Awareness
           We begin to become self-aware and
     explore the programs we are living out. We
     come to realize that we stand apart from our
     pro-gramming and can even examine it. We
     also realize that between stimulus and
     response, we have the freedom to choose. This
     self-awareness then leads to the ability to look
     at other unique endowments in our secret life.

                                                   29
FOUR UNIQUE HUMAN
ENDOWMENTS
2.   Conscience
           Our conscience is our internal sense of
     right and wrong, our “moral nature.” It is the
     “greater harmonizer” and “balance wheel” of
     all the principles that govern our behaviour.
     Our conscience gives us a sense of the degree
     to which our thoughts and actions are in
     harmony with our principles.




                                                 30
FOUR UNIQUE HUMAN
ENDOWMENTS

3.   Power of Imagination

          We can visit the power of the mind to
     create or to imagine that which does not exist
     now. In that imagination lie our faith and our
     hope for the future. We look at what is possible,
     what we can envision.




                                                   31
FOUR UNIQUE HUMAN
ENDOWMENTS

4.   Willpower or Independent Will
           Willpower refers to our determination,
     our resoluteness - our ability to act based
     solely on our self-awareness. We ask
     ourselves, “Am I really willing to to the
     distance on my mission statement?” “Am I
     willing to walk my talk?” “Am I really willing
     to put first things first in spite of external
     distractions and pressures?” “Am I going to
     live a life of total integrity?”

                                                      32
BASIC CHARACTERISTICS OF
GOOD MISSION STATEMENTS

       Developing a mission statement is
   foundational to Habit 2, Begin with the
  End in Mind. It sets general guidelines for
  our life based on our values and our roles
        and goals. There are four basic
        characteristics of good mission
   statements, whether they be personal,
       family, or organizational mission
                  statements.
                                          33
BASIC CHARACTERISTICS OF
GOOD MISSION STATEMENTS
 1. A mission statement should be timeless and
    changeless. Because goals are not timeless,
    they should not be included. Mission state-
    ments should be based upon unchanging core
    principles that operate regardless of present
    realities or situations. This changeless core
    will enable us to live with changes inside
    other people and inside the environment. As
    our consciousness grows and we mature, we
    will gradually strengthen, deepen, and
    improve our mission statement. Nevertheless,
    we should always initially write our mission
    statement as if it will never change - as if it
                                                  34
    were timeless.
BASIC CHARACTERISTICS OF
GOOD MISSION STATEMENTS

 2.   A mission statement should deal with both
      ends and means. Ends have to do with what
      we are about. Means have to do with how we
      go about achieving those ends. Principles are
      what we implements to achieve those ends.
      Ends and means are inseparable. In truth,
      ends preexist in the means. “You’ll never
      achieve a worthy end through unworthy
      means.”



                                                35
BASIC CHARACTERISTICS OF
GOOD MISSION STATEMENTS

 3.   A mission statement should deal with all
      four of our basic needs:
      a. To live (our physical and economic
          needs)
      b. To love and to be loved (our cultural and
           social ends)
      c. To learn (our needs to grow, develop, be
           recognized, and be useful)
      d. To leave a legacy (our spiritual need for
           meaning, for feeling that life matters,
          that we add value and make a
          difference.
                                               36
BASIC CHARACTERISTICS OF
GOOD MISSION STATEMENTS
4. A mission statement should deal with all the significant
   roles of our life, such as a parent, teacher, manager,
   neighbour, and so forth.
      “Internalizing” our mission statement will also help
      us get a clear understanding of what is truly
      important. Goethe once said, “Things which matter
      most must never be at the mercy of things which
      matter least.” This means that we learn how to say
      no at appropriate times. Every time we say yes to
      something that is of little or no importance, we are
      saying no to something that is more important.
      Almost every day, most of us are caught in circum-
      stances where we should say no but don’t. We often
      lack the ability to utter a firm but gracious no.
                                                     37
SIX LEVELS OF INITIATIVE

                             6
            Use own judgement, not necessary to report

                            5
               Use own judgement, report routinely

                             4
              Use own judgement, report immediately

                              3
                     Bring recommendations

                              2
                       Ask for instructions

                               1
                       Wait for instructions
                                                         38
Urgent                      Not Urgent

                I                               II
                .   Crisis                      .   Preparation
Important

                .   Pressing problems           .   Prevention
                .   Deadline-driven projects,   .   Values clarification
                    meetings, preparations      .   Planning
                                                .   Relationship building
                                                .   True re-creation
                                                .   Empowerment


                III                             IV
Not Important




                .   Interruptions, some         .   Trivia, busywork
                    phone calls                 .   Some phone calls
                .   Some mail, some reports     .   Time wasters
                .   Some meetings               .   “Escape” activities
                .   Many proximate,             .   Irrelevant mail
                    pressing matters            .   Excessive TV
                .   Many popular activities
                                                                            39
PERSONAL IMMUNE SYSTEM


      Time wasters                                                  Duplicity
                                 Live the Seven Habits
                        Spend time             Maintain reserve
                        in Quadrant II         capacity
 Interruptions                                                            Unkindness
                                                    Be resilient
                     Follow correct
                     principles                      Empower and
                                                     serve others
 Pressing                                                                   Violated
                     Control own life              Communicate              expectations
 problems
                                                   Empathically
                         Maintain high
                         Emotional Bank       Synergize with
                         Account with self    others using a
       Crises            and others           win-win approach          Outside stress
                                                                        and pressures




                                                                                40
KEEP
                     PRO   MISES                                                         E
                                                                                   GIZ
                                                                             APOLO
                                                 UNDERS
                                                        TA
                                                   OTHERS ND
   CLAR
EXPECTAIFY
        TIONS

                                   TREAT OTHER                          TO THE
                                     KINDLY                    LOYALITY NT
                                                                       E
                                                                   ABS




           EMOTIONAL BANK ACCOUNT




                                                                                             41

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7 Habits Of Highly Efficient People

  • 1. THE SEVEN HABITS PARADIGM Interdependenc Seek First to Understand e Synergize w … Then to be he Sa Understood PUBLIC VICTORY pen t Think Win/Win Shar Independence Put First Things First PRIVATE VICTORY Be Begin with Proactive the End in Mind Dependence
  • 2. FOUR DIMENSIONS OF RENEWAL PHYSICAL Exercise, Nutrition, Stress Management MENTAL SOCIAL/EMOTIONAL Reading, Visualizing, Service, Empathy, Planning, Writing Synergy, Intrinsic Security SPIRITUAL Value Clarification & Commitment, Study & Meditation 2
  • 3. THE UPWARD SPIRAL Commit Learn Do Commit Do Learn Do Commit Learn Do Commit Learn 3
  • 4. PROACTIVE MODEL Freedom Stimulus to Response Choose Self- Independent Awareness Will Imagination Conscience 4
  • 5. High Lose/Win Win/Win CONSIDERATION Lose/Lose Win/Lose Low Low High 5 COURAGE
  • 6. LEVELS OF COMMUNICATION High Synergistic (Win/Win) TRUST Respectful (Compromise) Defensive (Win/Lose or Lose/Win) Low Low High 6 COOPERATION
  • 7. PARADIGM SHIFTS A BREAK FROM TOWARD TRADITIONAL WISDOM 7 HABITS PRINCIPLES Habit 1 We are a product of our environment We are a product of our choices to our and upbringing. environment and upbringing. Habit 2 Society is the source of our values. Values are self-chosen and provide foundation for decision making. Values flow out of principles. Habit 3 Reactive to the tyranny of the urgent. Actions flow from that which is Acted upon by the environment. important. Habit 4 Win-lose. Win-win. One-sided benefit. Mutual benefit. Habit 5 Fight, flight, or compromise when Communication solves problems. faced with conflict. Habit 6 Differences are threats. Differences are values and are Independence is the highest value. opportunities for synergy. Unity means sameness. Habit 7 Entropy. Continuous self-renewal and self- 7 Burnout on one track - typically work. improvement.
  • 8. BE PROACTIVE I can forgive, forget, and let go of past injustices I choose my attitude, emotions, and moods I’m the creative force of my life I’m aware that I’m responsible 8
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  • 12. SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 1 Be Proactive. Be Reactive. Proactive people take Reactive people don’t take responsibility for their own responsibility for their own lives. They determine the lives. They feel victimized, a agendas they will follow product of circumstances, and choose their response their past, and other to what happens around people. They do not see as them. the creative force of their lives. 12
  • 13. SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 2 Begin with the End in Mind. Begin with No End in Mind. These people use personal These people lack personal vision, correct principles, vision and have not and their deep sense of developed a deep sense of personal meaning to personal meaning and accomplish tasks in a purpose. They have not positive and effective way. paid the price to develop a They live life based on self- mission statement and thus chosen values and are live life based on society’s guided by their personal values instead of self- mission statement. chosen values. 13
  • 14. SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 3 Put First Things First. Put Second Things First. These people exercise These people are crisis discipline, and they plan managers who are unable and execute according to to stay focused on high- priorities. They also “walk leverage tasks because of their talk” and spend their preoccupation with significant time in Quadrant circumstances, their past, II. or other people. They are caught up in the “thick of thin things” and are driven by the urgent. 14
  • 15. SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 4 Think Win-Win. Think Win-Lose or Lose-Win. These people have an These people have a scarcity abundance mentality and mentality and see life as a the spirit of cooperation. zero-sum game. They have They achieve effective ineffective communication communication and high skills and low trust levels in trust levels in their their Emotional Bank Emotional Bank Accounts Accounts with others, result- with others, resulting in ing in a defensive mentality rewarding relationships and and adversarial feelings. greater power to influence. 15
  • 16. SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 5 Seek First to Understand, Seek First to Be Understood. Then to Be Understood. These people put forth their Through perceptive point of view based solely observation and empathic on their auto-biography and listening, these non- motives, without attempting judgmental people are to understand others first. intent on learning the They blindly prescribe needs, interests, and without first diagnosing the concerns of others. They problem. are then able to courageously state their own needs and wants. 16
  • 17. SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 6 Synergize. Compromise, Fight, or Flight. Effective people know that Ineffective people believe the whole is greater than the whole is less than the the sum of the parts. They sum of the parts. They try value and benefit from to “clone” other people in differences in others, their own image. Differences which results in creative in others are looked upon as cooperation and team- threats. work. 17
  • 18. SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 7 Sharpen the Saw. Wear Out the Saw. Effective people are Ineffective people fall back, involved in self-renewal lose their interest, and get and self-improvement in disordered. They lack a the physical, mental, program of self-renewal spiritual, and social- and self-improvement and emotional areas, which eventually lose the cutting enhance all areas off their edge they once had. life and nurture the other six habits. 18
  • 21. SEVEN PRINCIPLES UPON WHICH THE SEVEN HABITS ARE BASED The Seven Habits center on timeless and universal principles of personal, interpersonal, managerial, and organizational effectiveness. Listed below are the seven principles upon which the Seven Habits are based-principles which are in our circle of influence. 21
  • 22. SEVEN PRINCIPLES UPON WHICH THE SEVEN HABITS ARE BASED 1. The principle of continuous learning, of self- reeducation - the discipline that drives us toward the values we believe in. Such constant learning is required in today’s world, in light of the fact that many of us can expect to work in up to five radically different fields before we retire. 2. The principle of service, of giving oneself to others, of helping to facilitate other people’s work. 22
  • 23. SEVEN PRINCIPLES UPON WHICH THE SEVEN HABITS ARE BASED 3. The principle of staying positive and optimistic, radiating positive energy - including avoiding the four emotional cancers (criticising complain- ing, comparing, and competing). 4. The principle of affirmation of others - treating people as proactive individuals who have great potential. 5. The principle of balance - the ability to identify our various roles and to spend appropriate amounts of time in, and focus on, all the impor- tant roles and dimensions of our life. Success in one area of our life cannot compensate for 23 neglect or failure in other areas of our life.
  • 24. SEVEN PRINCIPLES UPON WHICH THE SEVEN HABITS ARE BASED 6. The balance of spontaneity and serendipity - the ability to experience life with a sense of adventure, excitement, and fresh rediscovery, instead of trying to find a serious side to things that have no serious side. 7. The principle of consistent self-renewal and self- improvement in the four dimensions of one’s life: physical, mental, spiritual, and social- emotional. 24
  • 25. PYRAMID OF INFLUENCE TEACHING RELATIONSHIP EXAMPLE 25
  • 26. EFFECTIVE HABITS Knowledge (what to, why to) HABITS Skills Desire (how to) (want to) 26
  • 27. CHARACTER COMPETENCE  Integrity  Technical skills  Maturity  Qualifications  Abundance Mentality  Knowledge  Interdependency  Experience JUDGEMENT 27
  • 28. FOUR UNIQUE HUMAN ENDOWMENTS 1. Self-awareness 2. Conscience 3. Imagination 4. Willpower 28
  • 29. FOUR UNIQUE HUMAN ENDOWMENTS 1. Self-Awareness We begin to become self-aware and explore the programs we are living out. We come to realize that we stand apart from our pro-gramming and can even examine it. We also realize that between stimulus and response, we have the freedom to choose. This self-awareness then leads to the ability to look at other unique endowments in our secret life. 29
  • 30. FOUR UNIQUE HUMAN ENDOWMENTS 2. Conscience Our conscience is our internal sense of right and wrong, our “moral nature.” It is the “greater harmonizer” and “balance wheel” of all the principles that govern our behaviour. Our conscience gives us a sense of the degree to which our thoughts and actions are in harmony with our principles. 30
  • 31. FOUR UNIQUE HUMAN ENDOWMENTS 3. Power of Imagination We can visit the power of the mind to create or to imagine that which does not exist now. In that imagination lie our faith and our hope for the future. We look at what is possible, what we can envision. 31
  • 32. FOUR UNIQUE HUMAN ENDOWMENTS 4. Willpower or Independent Will Willpower refers to our determination, our resoluteness - our ability to act based solely on our self-awareness. We ask ourselves, “Am I really willing to to the distance on my mission statement?” “Am I willing to walk my talk?” “Am I really willing to put first things first in spite of external distractions and pressures?” “Am I going to live a life of total integrity?” 32
  • 33. BASIC CHARACTERISTICS OF GOOD MISSION STATEMENTS Developing a mission statement is foundational to Habit 2, Begin with the End in Mind. It sets general guidelines for our life based on our values and our roles and goals. There are four basic characteristics of good mission statements, whether they be personal, family, or organizational mission statements. 33
  • 34. BASIC CHARACTERISTICS OF GOOD MISSION STATEMENTS 1. A mission statement should be timeless and changeless. Because goals are not timeless, they should not be included. Mission state- ments should be based upon unchanging core principles that operate regardless of present realities or situations. This changeless core will enable us to live with changes inside other people and inside the environment. As our consciousness grows and we mature, we will gradually strengthen, deepen, and improve our mission statement. Nevertheless, we should always initially write our mission statement as if it will never change - as if it 34 were timeless.
  • 35. BASIC CHARACTERISTICS OF GOOD MISSION STATEMENTS 2. A mission statement should deal with both ends and means. Ends have to do with what we are about. Means have to do with how we go about achieving those ends. Principles are what we implements to achieve those ends. Ends and means are inseparable. In truth, ends preexist in the means. “You’ll never achieve a worthy end through unworthy means.” 35
  • 36. BASIC CHARACTERISTICS OF GOOD MISSION STATEMENTS 3. A mission statement should deal with all four of our basic needs: a. To live (our physical and economic needs) b. To love and to be loved (our cultural and social ends) c. To learn (our needs to grow, develop, be recognized, and be useful) d. To leave a legacy (our spiritual need for meaning, for feeling that life matters, that we add value and make a difference. 36
  • 37. BASIC CHARACTERISTICS OF GOOD MISSION STATEMENTS 4. A mission statement should deal with all the significant roles of our life, such as a parent, teacher, manager, neighbour, and so forth. “Internalizing” our mission statement will also help us get a clear understanding of what is truly important. Goethe once said, “Things which matter most must never be at the mercy of things which matter least.” This means that we learn how to say no at appropriate times. Every time we say yes to something that is of little or no importance, we are saying no to something that is more important. Almost every day, most of us are caught in circum- stances where we should say no but don’t. We often lack the ability to utter a firm but gracious no. 37
  • 38. SIX LEVELS OF INITIATIVE 6 Use own judgement, not necessary to report 5 Use own judgement, report routinely 4 Use own judgement, report immediately 3 Bring recommendations 2 Ask for instructions 1 Wait for instructions 38
  • 39. Urgent Not Urgent I II . Crisis . Preparation Important . Pressing problems . Prevention . Deadline-driven projects, . Values clarification meetings, preparations . Planning . Relationship building . True re-creation . Empowerment III IV Not Important . Interruptions, some . Trivia, busywork phone calls . Some phone calls . Some mail, some reports . Time wasters . Some meetings . “Escape” activities . Many proximate, . Irrelevant mail pressing matters . Excessive TV . Many popular activities 39
  • 40. PERSONAL IMMUNE SYSTEM Time wasters Duplicity Live the Seven Habits Spend time Maintain reserve in Quadrant II capacity Interruptions Unkindness Be resilient Follow correct principles Empower and serve others Pressing Violated Control own life Communicate expectations problems Empathically Maintain high Emotional Bank Synergize with Account with self others using a Crises and others win-win approach Outside stress and pressures 40
  • 41. KEEP PRO MISES E GIZ APOLO UNDERS TA OTHERS ND CLAR EXPECTAIFY TIONS TREAT OTHER TO THE KINDLY LOYALITY NT E ABS EMOTIONAL BANK ACCOUNT 41