SlideShare a Scribd company logo
Managing Emotional Tension:
Moderator: Angela Peek
Analytics Manager - Leidos
Panelist: Lisa Davis
Service Delivery Manager - Leidos
Panelist: Shannon (Armfield) Bigogno
Divisional Practice Lead - Actalent
Strategies for Navigating Personality Disagreements
and Conflict in the Workplace
3
Objectives
• Understand the 3 C's of conflict communication: Be Clear, Be Curious,
and Be Calm.
• Examine words that initiate discussion and minimize conflict.
• Explore communication tools for constructive confrontation.
• Discuss methods for maintaining professionalism and avoiding win-lose
situations.
• Research how to use boundary statements when dealing with an angry
person.
4
5 Strategies for managing difficult personalities
1. It’s not about you: Do not take it personally. They may not be at their best.
2. Set Boundaries: Think of the way you apply boundaries as a dial, for some
difficult individuals you may need to dial up the boundaries and for some softer
people you may need to dial it back.
3. Develop Relationships: Boundaries in balance with relationships softens
impact of interactions and improves empathy.
4. Self-Regulation: You are responsible for your actions and reactions. Distance
yourself from the source of stress - go for a short walk; take a mental health
day; practice relaxation skills (meditation, mindfulness).
5. Have trusted support: Have a support system outside of work; discuss or vent
with an impartial party; venting is healthy.

More Related Content

Similar to Managing Emotional Tension: Strategies for Navigating Personality Disagreements and Conflict in the Workplace

Mindler's Sample Career Assessment Report
Mindler's Sample Career Assessment ReportMindler's Sample Career Assessment Report
Mindler's Sample Career Assessment Report
Mindler
 
Problem Solving and Becoming a ProfessionalField Matters
Problem Solving and Becoming a ProfessionalField MattersProblem Solving and Becoming a ProfessionalField Matters
Problem Solving and Becoming a ProfessionalField Matters
DaliaCulbertson719
 
Applying positive psychology at work
Applying positive psychology at workApplying positive psychology at work
Applying positive psychology at workGabriel Benavente
 
Strategies to Deal with Manipulative Coworkers
Strategies to Deal with Manipulative CoworkersStrategies to Deal with Manipulative Coworkers
Strategies to Deal with Manipulative Coworkers
Roberto de Paula Lico Junior
 
,#elflcHAITER 2 Being Aware of Self and Others.docx
,#elflcHAITER 2 Being Aware of Self and Others.docx,#elflcHAITER 2 Being Aware of Self and Others.docx
,#elflcHAITER 2 Being Aware of Self and Others.docx
mercysuttle
 
Building A Professional Image
Building A Professional ImageBuilding A Professional Image
Building A Professional Image
Victoria Wood
 
DISC-Thomas_Ebeling 01-17
DISC-Thomas_Ebeling 01-17DISC-Thomas_Ebeling 01-17
DISC-Thomas_Ebeling 01-17Tom Ebeling
 
Brittany Winspear DISC Index
Brittany Winspear DISC IndexBrittany Winspear DISC Index
Brittany Winspear DISC IndexBrittany Winspear
 
Disc Anna Marie Pineda
Disc Anna Marie PinedaDisc Anna Marie Pineda
Disc Anna Marie Pineda
Anna Marie Pineda
 
Managerial interest
Managerial interestManagerial interest
Managerial interest
krishna
 
7. sales training negotiation 2
7. sales training   negotiation 27. sales training   negotiation 2
7. sales training negotiation 2Earl Stevens
 

Similar to Managing Emotional Tension: Strategies for Navigating Personality Disagreements and Conflict in the Workplace (20)

Mindler's Sample Career Assessment Report
Mindler's Sample Career Assessment ReportMindler's Sample Career Assessment Report
Mindler's Sample Career Assessment Report
 
Problem Solving and Becoming a ProfessionalField Matters
Problem Solving and Becoming a ProfessionalField MattersProblem Solving and Becoming a ProfessionalField Matters
Problem Solving and Becoming a ProfessionalField Matters
 
Applying positive psychology at work
Applying positive psychology at workApplying positive psychology at work
Applying positive psychology at work
 
DISC-Brooke_Denton
DISC-Brooke_DentonDISC-Brooke_Denton
DISC-Brooke_Denton
 
DISC-Amber_Bollinger
DISC-Amber_BollingerDISC-Amber_Bollinger
DISC-Amber_Bollinger
 
Strategies to Deal with Manipulative Coworkers
Strategies to Deal with Manipulative CoworkersStrategies to Deal with Manipulative Coworkers
Strategies to Deal with Manipulative Coworkers
 
DISC-Daniel_Miller
DISC-Daniel_MillerDISC-Daniel_Miller
DISC-Daniel_Miller
 
,#elflcHAITER 2 Being Aware of Self and Others.docx
,#elflcHAITER 2 Being Aware of Self and Others.docx,#elflcHAITER 2 Being Aware of Self and Others.docx
,#elflcHAITER 2 Being Aware of Self and Others.docx
 
Building A Professional Image
Building A Professional ImageBuilding A Professional Image
Building A Professional Image
 
DISC-Destiny_Becknell
DISC-Destiny_BecknellDISC-Destiny_Becknell
DISC-Destiny_Becknell
 
DISC-Thomas_Ebeling 01-17
DISC-Thomas_Ebeling 01-17DISC-Thomas_Ebeling 01-17
DISC-Thomas_Ebeling 01-17
 
Brittany Winspear DISC Index
Brittany Winspear DISC IndexBrittany Winspear DISC Index
Brittany Winspear DISC Index
 
Disc Anna Marie Pineda
Disc Anna Marie PinedaDisc Anna Marie Pineda
Disc Anna Marie Pineda
 
DISC-Maye_Manaois
DISC-Maye_ManaoisDISC-Maye_Manaois
DISC-Maye_Manaois
 
Managerial interest
Managerial interestManagerial interest
Managerial interest
 
DISC-Andrea_Piening
DISC-Andrea_PieningDISC-Andrea_Piening
DISC-Andrea_Piening
 
DISC-Justin_Cammack
DISC-Justin_CammackDISC-Justin_Cammack
DISC-Justin_Cammack
 
DISC-Katherine_Samson
DISC-Katherine_SamsonDISC-Katherine_Samson
DISC-Katherine_Samson
 
7. sales training negotiation 2
7. sales training   negotiation 27. sales training   negotiation 2
7. sales training negotiation 2
 
DISC-Krystal_Chapman
DISC-Krystal_ChapmanDISC-Krystal_Chapman
DISC-Krystal_Chapman
 

More from Career Communications Group

Technology Trends Every STEM Manager Should Know
Technology Trends Every STEM Manager Should KnowTechnology Trends Every STEM Manager Should Know
Technology Trends Every STEM Manager Should Know
Career Communications Group
 
Unleashing Your Authentic Voice: Building Confidence and Discovering Your Tru...
Unleashing Your Authentic Voice: Building Confidence and Discovering Your Tru...Unleashing Your Authentic Voice: Building Confidence and Discovering Your Tru...
Unleashing Your Authentic Voice: Building Confidence and Discovering Your Tru...
Career Communications Group
 
Power Up Your Performance: Essential Skills for Non-Managers
Power Up Your Performance: Essential Skills for Non-ManagersPower Up Your Performance: Essential Skills for Non-Managers
Power Up Your Performance: Essential Skills for Non-Managers
Career Communications Group
 
Keep the Fire Burning: Connecting Values, Identity, and Passion to Avoid Burn...
Keep the Fire Burning: Connecting Values, Identity, and Passion to Avoid Burn...Keep the Fire Burning: Connecting Values, Identity, and Passion to Avoid Burn...
Keep the Fire Burning: Connecting Values, Identity, and Passion to Avoid Burn...
Career Communications Group
 
The Golden Rules for Achieving Your Goals and Finding Happiness
The Golden Rules for Achieving Your Goals and Finding HappinessThe Golden Rules for Achieving Your Goals and Finding Happiness
The Golden Rules for Achieving Your Goals and Finding Happiness
Career Communications Group
 
Women in Leadership: Enhancing Confidence, Communication, and Negotiation Skills
Women in Leadership: Enhancing Confidence, Communication, and Negotiation SkillsWomen in Leadership: Enhancing Confidence, Communication, and Negotiation Skills
Women in Leadership: Enhancing Confidence, Communication, and Negotiation Skills
Career Communications Group
 
Mental Health in the Era of Diversity and Inclusion
Mental Health in the Era of Diversity and InclusionMental Health in the Era of Diversity and Inclusion
Mental Health in the Era of Diversity and Inclusion
Career Communications Group
 
Improvising With Confidence: Learning to Speak Eloquently Under Pressure
Improvising With Confidence: Learning to Speak Eloquently Under PressureImprovising With Confidence: Learning to Speak Eloquently Under Pressure
Improvising With Confidence: Learning to Speak Eloquently Under Pressure
Career Communications Group
 
Authenticity: Embracing Your True Self as a Leader
Authenticity: Embracing Your True Self as a LeaderAuthenticity: Embracing Your True Self as a Leader
Authenticity: Embracing Your True Self as a Leader
Career Communications Group
 
Embracing Neurodiversity in the Workplace: Unlocking a Diverse Talent Pool
Embracing Neurodiversity in the Workplace: Unlocking a Diverse Talent PoolEmbracing Neurodiversity in the Workplace: Unlocking a Diverse Talent Pool
Embracing Neurodiversity in the Workplace: Unlocking a Diverse Talent Pool
Career Communications Group
 
Zero Trust and Data Security
Zero Trust and Data SecurityZero Trust and Data Security
Zero Trust and Data Security
Career Communications Group
 
X-treme Resumes: Constructing a Stellar Resume
X-treme Resumes: Constructing a Stellar ResumeX-treme Resumes: Constructing a Stellar Resume
X-treme Resumes: Constructing a Stellar Resume
Career Communications Group
 
DEI Ambassadors: Making a Diverse Workplace a Reality
DEI Ambassadors: Making a Diverse Workplace a RealityDEI Ambassadors: Making a Diverse Workplace a Reality
DEI Ambassadors: Making a Diverse Workplace a Reality
Career Communications Group
 
Speak Up and Stand Out: Assertiveness Skills for Women in the Workplace
Speak Up and Stand Out: Assertiveness Skills for Women in the WorkplaceSpeak Up and Stand Out: Assertiveness Skills for Women in the Workplace
Speak Up and Stand Out: Assertiveness Skills for Women in the Workplace
Career Communications Group
 
Introverts as Leaders: Harnessing Quiet Power for Leadership Success
Introverts as Leaders: Harnessing Quiet Power for Leadership SuccessIntroverts as Leaders: Harnessing Quiet Power for Leadership Success
Introverts as Leaders: Harnessing Quiet Power for Leadership Success
Career Communications Group
 
Communication Strategies for Engaging Highly Sensitive People
Communication Strategies for Engaging Highly Sensitive PeopleCommunication Strategies for Engaging Highly Sensitive People
Communication Strategies for Engaging Highly Sensitive People
Career Communications Group
 
How Chat GPT and AI Will Impact the Workplace
How Chat GPT and AI Will Impact the WorkplaceHow Chat GPT and AI Will Impact the Workplace
How Chat GPT and AI Will Impact the Workplace
Career Communications Group
 
Building Resilience: Strategies for Managing Stress and Boosting Performance
Building Resilience: Strategies for Managing Stress and Boosting PerformanceBuilding Resilience: Strategies for Managing Stress and Boosting Performance
Building Resilience: Strategies for Managing Stress and Boosting Performance
Career Communications Group
 
Interview Skill That Get you Hired
Interview Skill That Get you HiredInterview Skill That Get you Hired
Interview Skill That Get you Hired
Career Communications Group
 
1505 Women in Tech-More than Just a Pipeline
1505 Women in Tech-More than Just a Pipeline 1505 Women in Tech-More than Just a Pipeline
1505 Women in Tech-More than Just a Pipeline
Career Communications Group
 

More from Career Communications Group (20)

Technology Trends Every STEM Manager Should Know
Technology Trends Every STEM Manager Should KnowTechnology Trends Every STEM Manager Should Know
Technology Trends Every STEM Manager Should Know
 
Unleashing Your Authentic Voice: Building Confidence and Discovering Your Tru...
Unleashing Your Authentic Voice: Building Confidence and Discovering Your Tru...Unleashing Your Authentic Voice: Building Confidence and Discovering Your Tru...
Unleashing Your Authentic Voice: Building Confidence and Discovering Your Tru...
 
Power Up Your Performance: Essential Skills for Non-Managers
Power Up Your Performance: Essential Skills for Non-ManagersPower Up Your Performance: Essential Skills for Non-Managers
Power Up Your Performance: Essential Skills for Non-Managers
 
Keep the Fire Burning: Connecting Values, Identity, and Passion to Avoid Burn...
Keep the Fire Burning: Connecting Values, Identity, and Passion to Avoid Burn...Keep the Fire Burning: Connecting Values, Identity, and Passion to Avoid Burn...
Keep the Fire Burning: Connecting Values, Identity, and Passion to Avoid Burn...
 
The Golden Rules for Achieving Your Goals and Finding Happiness
The Golden Rules for Achieving Your Goals and Finding HappinessThe Golden Rules for Achieving Your Goals and Finding Happiness
The Golden Rules for Achieving Your Goals and Finding Happiness
 
Women in Leadership: Enhancing Confidence, Communication, and Negotiation Skills
Women in Leadership: Enhancing Confidence, Communication, and Negotiation SkillsWomen in Leadership: Enhancing Confidence, Communication, and Negotiation Skills
Women in Leadership: Enhancing Confidence, Communication, and Negotiation Skills
 
Mental Health in the Era of Diversity and Inclusion
Mental Health in the Era of Diversity and InclusionMental Health in the Era of Diversity and Inclusion
Mental Health in the Era of Diversity and Inclusion
 
Improvising With Confidence: Learning to Speak Eloquently Under Pressure
Improvising With Confidence: Learning to Speak Eloquently Under PressureImprovising With Confidence: Learning to Speak Eloquently Under Pressure
Improvising With Confidence: Learning to Speak Eloquently Under Pressure
 
Authenticity: Embracing Your True Self as a Leader
Authenticity: Embracing Your True Self as a LeaderAuthenticity: Embracing Your True Self as a Leader
Authenticity: Embracing Your True Self as a Leader
 
Embracing Neurodiversity in the Workplace: Unlocking a Diverse Talent Pool
Embracing Neurodiversity in the Workplace: Unlocking a Diverse Talent PoolEmbracing Neurodiversity in the Workplace: Unlocking a Diverse Talent Pool
Embracing Neurodiversity in the Workplace: Unlocking a Diverse Talent Pool
 
Zero Trust and Data Security
Zero Trust and Data SecurityZero Trust and Data Security
Zero Trust and Data Security
 
X-treme Resumes: Constructing a Stellar Resume
X-treme Resumes: Constructing a Stellar ResumeX-treme Resumes: Constructing a Stellar Resume
X-treme Resumes: Constructing a Stellar Resume
 
DEI Ambassadors: Making a Diverse Workplace a Reality
DEI Ambassadors: Making a Diverse Workplace a RealityDEI Ambassadors: Making a Diverse Workplace a Reality
DEI Ambassadors: Making a Diverse Workplace a Reality
 
Speak Up and Stand Out: Assertiveness Skills for Women in the Workplace
Speak Up and Stand Out: Assertiveness Skills for Women in the WorkplaceSpeak Up and Stand Out: Assertiveness Skills for Women in the Workplace
Speak Up and Stand Out: Assertiveness Skills for Women in the Workplace
 
Introverts as Leaders: Harnessing Quiet Power for Leadership Success
Introverts as Leaders: Harnessing Quiet Power for Leadership SuccessIntroverts as Leaders: Harnessing Quiet Power for Leadership Success
Introverts as Leaders: Harnessing Quiet Power for Leadership Success
 
Communication Strategies for Engaging Highly Sensitive People
Communication Strategies for Engaging Highly Sensitive PeopleCommunication Strategies for Engaging Highly Sensitive People
Communication Strategies for Engaging Highly Sensitive People
 
How Chat GPT and AI Will Impact the Workplace
How Chat GPT and AI Will Impact the WorkplaceHow Chat GPT and AI Will Impact the Workplace
How Chat GPT and AI Will Impact the Workplace
 
Building Resilience: Strategies for Managing Stress and Boosting Performance
Building Resilience: Strategies for Managing Stress and Boosting PerformanceBuilding Resilience: Strategies for Managing Stress and Boosting Performance
Building Resilience: Strategies for Managing Stress and Boosting Performance
 
Interview Skill That Get you Hired
Interview Skill That Get you HiredInterview Skill That Get you Hired
Interview Skill That Get you Hired
 
1505 Women in Tech-More than Just a Pipeline
1505 Women in Tech-More than Just a Pipeline 1505 Women in Tech-More than Just a Pipeline
1505 Women in Tech-More than Just a Pipeline
 

Recently uploaded

DOC-20240602-WA0001..pdf DOC-20240602-WA0001..pdf
DOC-20240602-WA0001..pdf DOC-20240602-WA0001..pdfDOC-20240602-WA0001..pdf DOC-20240602-WA0001..pdf
DOC-20240602-WA0001..pdf DOC-20240602-WA0001..pdf
Pushpendra Kumar
 
Chapters 3 Contracts.pptx Chapters 3 Contracts.pptx
Chapters 3  Contracts.pptx Chapters 3  Contracts.pptxChapters 3  Contracts.pptx Chapters 3  Contracts.pptx
Chapters 3 Contracts.pptx Chapters 3 Contracts.pptx
Sheldon Byron
 
Luke Royak's Personal Brand Exploration!
Luke Royak's Personal Brand Exploration!Luke Royak's Personal Brand Exploration!
Luke Royak's Personal Brand Exploration!
LukeRoyak
 
Midterm Contract Law and Adminstration.pptx
Midterm Contract Law and Adminstration.pptxMidterm Contract Law and Adminstration.pptx
Midterm Contract Law and Adminstration.pptx
Sheldon Byron
 
原版制作(RMIT毕业证书)墨尔本皇家理工大学毕业证在读证明一模一样
原版制作(RMIT毕业证书)墨尔本皇家理工大学毕业证在读证明一模一样原版制作(RMIT毕业证书)墨尔本皇家理工大学毕业证在读证明一模一样
原版制作(RMIT毕业证书)墨尔本皇家理工大学毕业证在读证明一模一样
atwvhyhm
 
Heidi Livengood Resume Senior Technical Recruiter / HR Generalist
Heidi Livengood Resume Senior Technical Recruiter / HR GeneralistHeidi Livengood Resume Senior Technical Recruiter / HR Generalist
Heidi Livengood Resume Senior Technical Recruiter / HR Generalist
HeidiLivengood
 
一比一原版(UVic毕业证)维多利亚大学毕业证如何办理
一比一原版(UVic毕业证)维多利亚大学毕业证如何办理一比一原版(UVic毕业证)维多利亚大学毕业证如何办理
一比一原版(UVic毕业证)维多利亚大学毕业证如何办理
pxyhy
 
DIGITAL MARKETING COURSE IN CHENNAI.pptx
DIGITAL MARKETING COURSE IN CHENNAI.pptxDIGITAL MARKETING COURSE IN CHENNAI.pptx
DIGITAL MARKETING COURSE IN CHENNAI.pptx
FarzanaRbcomcs
 
Operating system. short answes and Interview questions .pdf
Operating system. short answes and Interview questions .pdfOperating system. short answes and Interview questions .pdf
Operating system. short answes and Interview questions .pdf
harikrishnahari6276
 
一比一原版(YU毕业证)约克大学毕业证如何办理
一比一原版(YU毕业证)约克大学毕业证如何办理一比一原版(YU毕业证)约克大学毕业证如何办理
一比一原版(YU毕业证)约克大学毕业证如何办理
yuhofha
 
Interactive Dictionary AIDS-B.pptx aaaaaaaaaaaaaaaaaaaaaaaaaa
Interactive Dictionary AIDS-B.pptx aaaaaaaaaaaaaaaaaaaaaaaaaaInteractive Dictionary AIDS-B.pptx aaaaaaaaaaaaaaaaaaaaaaaaaa
Interactive Dictionary AIDS-B.pptx aaaaaaaaaaaaaaaaaaaaaaaaaa
23211a7274
 
Andrea Kate Portfolio Presentation.pdf
Andrea Kate  Portfolio  Presentation.pdfAndrea Kate  Portfolio  Presentation.pdf
Andrea Kate Portfolio Presentation.pdf
andreakaterasco
 
135. Reviewer Certificate in Journal of Engineering
135. Reviewer Certificate in Journal of Engineering135. Reviewer Certificate in Journal of Engineering
135. Reviewer Certificate in Journal of Engineering
Manu Mitra
 
The Impact of Artificial Intelligence on Modern Society.pdf
The Impact of Artificial Intelligence on Modern Society.pdfThe Impact of Artificial Intelligence on Modern Society.pdf
The Impact of Artificial Intelligence on Modern Society.pdf
ssuser3e63fc
 
Brand Identity For A Sportscaster Project and Portfolio I
Brand Identity For A Sportscaster Project and Portfolio IBrand Identity For A Sportscaster Project and Portfolio I
Brand Identity For A Sportscaster Project and Portfolio I
thomasaolson2000
 
Personal Brand Exploration Comedy Jxnelle.
Personal Brand Exploration Comedy Jxnelle.Personal Brand Exploration Comedy Jxnelle.
Personal Brand Exploration Comedy Jxnelle.
alexthomas971
 
欧洲杯投注网站-欧洲杯投注网站推荐-欧洲杯投注网站| 立即访问【ac123.net】
欧洲杯投注网站-欧洲杯投注网站推荐-欧洲杯投注网站| 立即访问【ac123.net】欧洲杯投注网站-欧洲杯投注网站推荐-欧洲杯投注网站| 立即访问【ac123.net】
欧洲杯投注网站-欧洲杯投注网站推荐-欧洲杯投注网站| 立即访问【ac123.net】
foismail170
 
皇冠体育- 皇冠体育官方网站- CROWN SPORTS| 立即访问【ac123.net】
皇冠体育- 皇冠体育官方网站- CROWN SPORTS| 立即访问【ac123.net】皇冠体育- 皇冠体育官方网站- CROWN SPORTS| 立即访问【ac123.net】
皇冠体育- 皇冠体育官方网站- CROWN SPORTS| 立即访问【ac123.net】
larisashrestha558
 
How Mentoring Elevates Your PM Career | PMI Silver Spring Chapter
How Mentoring Elevates Your PM Career | PMI Silver Spring ChapterHow Mentoring Elevates Your PM Career | PMI Silver Spring Chapter
How Mentoring Elevates Your PM Career | PMI Silver Spring Chapter
Hector Del Castillo, CPM, CPMM
 
欧洲杯投注app-欧洲杯投注app推荐-欧洲杯投注app| 立即访问【ac123.net】
欧洲杯投注app-欧洲杯投注app推荐-欧洲杯投注app| 立即访问【ac123.net】欧洲杯投注app-欧洲杯投注app推荐-欧洲杯投注app| 立即访问【ac123.net】
欧洲杯投注app-欧洲杯投注app推荐-欧洲杯投注app| 立即访问【ac123.net】
foismail170
 

Recently uploaded (20)

DOC-20240602-WA0001..pdf DOC-20240602-WA0001..pdf
DOC-20240602-WA0001..pdf DOC-20240602-WA0001..pdfDOC-20240602-WA0001..pdf DOC-20240602-WA0001..pdf
DOC-20240602-WA0001..pdf DOC-20240602-WA0001..pdf
 
Chapters 3 Contracts.pptx Chapters 3 Contracts.pptx
Chapters 3  Contracts.pptx Chapters 3  Contracts.pptxChapters 3  Contracts.pptx Chapters 3  Contracts.pptx
Chapters 3 Contracts.pptx Chapters 3 Contracts.pptx
 
Luke Royak's Personal Brand Exploration!
Luke Royak's Personal Brand Exploration!Luke Royak's Personal Brand Exploration!
Luke Royak's Personal Brand Exploration!
 
Midterm Contract Law and Adminstration.pptx
Midterm Contract Law and Adminstration.pptxMidterm Contract Law and Adminstration.pptx
Midterm Contract Law and Adminstration.pptx
 
原版制作(RMIT毕业证书)墨尔本皇家理工大学毕业证在读证明一模一样
原版制作(RMIT毕业证书)墨尔本皇家理工大学毕业证在读证明一模一样原版制作(RMIT毕业证书)墨尔本皇家理工大学毕业证在读证明一模一样
原版制作(RMIT毕业证书)墨尔本皇家理工大学毕业证在读证明一模一样
 
Heidi Livengood Resume Senior Technical Recruiter / HR Generalist
Heidi Livengood Resume Senior Technical Recruiter / HR GeneralistHeidi Livengood Resume Senior Technical Recruiter / HR Generalist
Heidi Livengood Resume Senior Technical Recruiter / HR Generalist
 
一比一原版(UVic毕业证)维多利亚大学毕业证如何办理
一比一原版(UVic毕业证)维多利亚大学毕业证如何办理一比一原版(UVic毕业证)维多利亚大学毕业证如何办理
一比一原版(UVic毕业证)维多利亚大学毕业证如何办理
 
DIGITAL MARKETING COURSE IN CHENNAI.pptx
DIGITAL MARKETING COURSE IN CHENNAI.pptxDIGITAL MARKETING COURSE IN CHENNAI.pptx
DIGITAL MARKETING COURSE IN CHENNAI.pptx
 
Operating system. short answes and Interview questions .pdf
Operating system. short answes and Interview questions .pdfOperating system. short answes and Interview questions .pdf
Operating system. short answes and Interview questions .pdf
 
一比一原版(YU毕业证)约克大学毕业证如何办理
一比一原版(YU毕业证)约克大学毕业证如何办理一比一原版(YU毕业证)约克大学毕业证如何办理
一比一原版(YU毕业证)约克大学毕业证如何办理
 
Interactive Dictionary AIDS-B.pptx aaaaaaaaaaaaaaaaaaaaaaaaaa
Interactive Dictionary AIDS-B.pptx aaaaaaaaaaaaaaaaaaaaaaaaaaInteractive Dictionary AIDS-B.pptx aaaaaaaaaaaaaaaaaaaaaaaaaa
Interactive Dictionary AIDS-B.pptx aaaaaaaaaaaaaaaaaaaaaaaaaa
 
Andrea Kate Portfolio Presentation.pdf
Andrea Kate  Portfolio  Presentation.pdfAndrea Kate  Portfolio  Presentation.pdf
Andrea Kate Portfolio Presentation.pdf
 
135. Reviewer Certificate in Journal of Engineering
135. Reviewer Certificate in Journal of Engineering135. Reviewer Certificate in Journal of Engineering
135. Reviewer Certificate in Journal of Engineering
 
The Impact of Artificial Intelligence on Modern Society.pdf
The Impact of Artificial Intelligence on Modern Society.pdfThe Impact of Artificial Intelligence on Modern Society.pdf
The Impact of Artificial Intelligence on Modern Society.pdf
 
Brand Identity For A Sportscaster Project and Portfolio I
Brand Identity For A Sportscaster Project and Portfolio IBrand Identity For A Sportscaster Project and Portfolio I
Brand Identity For A Sportscaster Project and Portfolio I
 
Personal Brand Exploration Comedy Jxnelle.
Personal Brand Exploration Comedy Jxnelle.Personal Brand Exploration Comedy Jxnelle.
Personal Brand Exploration Comedy Jxnelle.
 
欧洲杯投注网站-欧洲杯投注网站推荐-欧洲杯投注网站| 立即访问【ac123.net】
欧洲杯投注网站-欧洲杯投注网站推荐-欧洲杯投注网站| 立即访问【ac123.net】欧洲杯投注网站-欧洲杯投注网站推荐-欧洲杯投注网站| 立即访问【ac123.net】
欧洲杯投注网站-欧洲杯投注网站推荐-欧洲杯投注网站| 立即访问【ac123.net】
 
皇冠体育- 皇冠体育官方网站- CROWN SPORTS| 立即访问【ac123.net】
皇冠体育- 皇冠体育官方网站- CROWN SPORTS| 立即访问【ac123.net】皇冠体育- 皇冠体育官方网站- CROWN SPORTS| 立即访问【ac123.net】
皇冠体育- 皇冠体育官方网站- CROWN SPORTS| 立即访问【ac123.net】
 
How Mentoring Elevates Your PM Career | PMI Silver Spring Chapter
How Mentoring Elevates Your PM Career | PMI Silver Spring ChapterHow Mentoring Elevates Your PM Career | PMI Silver Spring Chapter
How Mentoring Elevates Your PM Career | PMI Silver Spring Chapter
 
欧洲杯投注app-欧洲杯投注app推荐-欧洲杯投注app| 立即访问【ac123.net】
欧洲杯投注app-欧洲杯投注app推荐-欧洲杯投注app| 立即访问【ac123.net】欧洲杯投注app-欧洲杯投注app推荐-欧洲杯投注app| 立即访问【ac123.net】
欧洲杯投注app-欧洲杯投注app推荐-欧洲杯投注app| 立即访问【ac123.net】
 

Managing Emotional Tension: Strategies for Navigating Personality Disagreements and Conflict in the Workplace

  • 1.
  • 2. Managing Emotional Tension: Moderator: Angela Peek Analytics Manager - Leidos Panelist: Lisa Davis Service Delivery Manager - Leidos Panelist: Shannon (Armfield) Bigogno Divisional Practice Lead - Actalent Strategies for Navigating Personality Disagreements and Conflict in the Workplace
  • 3. 3 Objectives • Understand the 3 C's of conflict communication: Be Clear, Be Curious, and Be Calm. • Examine words that initiate discussion and minimize conflict. • Explore communication tools for constructive confrontation. • Discuss methods for maintaining professionalism and avoiding win-lose situations. • Research how to use boundary statements when dealing with an angry person.
  • 4. 4 5 Strategies for managing difficult personalities 1. It’s not about you: Do not take it personally. They may not be at their best. 2. Set Boundaries: Think of the way you apply boundaries as a dial, for some difficult individuals you may need to dial up the boundaries and for some softer people you may need to dial it back. 3. Develop Relationships: Boundaries in balance with relationships softens impact of interactions and improves empathy. 4. Self-Regulation: You are responsible for your actions and reactions. Distance yourself from the source of stress - go for a short walk; take a mental health day; practice relaxation skills (meditation, mindfulness). 5. Have trusted support: Have a support system outside of work; discuss or vent with an impartial party; venting is healthy.