Emotional intelligence (EQ) is crucial for effective management and leadership, significantly impacting organizational performance alongside intelligence quotient (IQ). It encompasses self-awareness, self-management, social awareness, and relationship management, which are essential for teamwork and communication. Developing EQ involves managing stress, understanding emotions, and improving conflict resolution skills to enhance overall workplace effectiveness.

1. Skills For Developing Emotional Intelligencewww.commlabindia.com

2. An emotion is a feeling of joy, sorrow, fear, hate, love, etc.

3. Effective management of one's emotions is important.

4. Emotional Intelligence refers to an employee’s ability and understanding of his or her emotions and those of his or her colleagues.www.commlabindia.com

5. It helps individuals to build and maintain relations with their peers and superiors.

6. It helps in managing teams effectively for producing good results.

7. A high Emotional Quotient (EQ) has been identified as a key factor in leadership success. www.commlabindia.com

8. It is directly related to the performance and success of an organization.

9. On the whole, Emotional Intelligence is the clever use of one’s emotions.

10. Devaluing emotional quotient results in suppressing emotions, feelings and the zeal to work towards any goal.

11. Intelligence Quotient (IQ) defines the level of intelligence an employee has to understand, interpret and implement his/her knowledge in varied situations leading to personal as well as the company’s growth.

12. IQ is mainly used to measure one’s cognitive capabilities.

13. However, an individual’s success rate at work depends on his or her EQ and IQ in the ratio of 80:20.

14. A good manager can get by with an average IQ but needs a higher-than-average EQ.

15. An employee with higher EI can convince his or her colleague(s) about a certain argument by appealing to their emotions.

16. Characteristics of High Emotional IntelligenceTeamwork and Mutual Support

17. Better Communication

18. Good Management and Leadership capability

19. Increased Emotional Understanding

20. High Self-confidence www.commlabindia.com

21. In order to improve our EI, we must cultivate effective communication skills.

22. The four key domains of Emotional Intelligence

23. Self - Awareness: This leads to self-evaluation and boosts one’s self - confidence.

24. Self - Management: This develops self-will, simplicity, faith and assurance, compliance target orientation, inventiveness, positivity and precision in an individual.www.commlabindia.com

25. Social Awareness: This domain involves observing, understanding and co-operating with others.Relationship Management: This influences, inspires and creates a strong bond between employees and employers via effective communication.Steps to develop Emotional Intelligence

26. Watch your stress levelswww.commlabindia.com

27. Listen to your emotions

28. Classify your emotions

29. Use Nonverbal language

30. Include humor in a creative manner

31. Survive hardshipswww.commlabindia.com

32. Resolve your Conflicts

33. IQ is required for performing a job.

34. EQ is required for the performer to remain stable always and to continue his or her performance at the same level and or to increase it steadily.

35. An efficient use of both IQ and EQ contribute towards the success of an organization. It's all about what we call the qualities of both head and heart.