This document provides an agenda and materials for a workshop on overcoming procrastination. The agenda includes sections on awareness, the cycle of procrastination, and tools. It discusses how the brain's safety concerns can lead to procrastination and presents cycles of perfectionism, resentment and fear of success that can perpetuate procrastination. Tools presented include reframing language, establishing personal safety guarantees, breaking large tasks into smaller steps, and managing one's own work through leadership and choice.
Understanding the Customer using active listening with focus on customer serviceNeha Nagulkar Ghorad
Understanding Customer, active listening and types of customer while focus on customer service.
Active listening with mindfulness makes it even easier for a sales person to communicate and form a trusting relationship with the customer.
Understanding the Customer using active listening with focus on customer serviceNeha Nagulkar Ghorad
Understanding Customer, active listening and types of customer while focus on customer service.
Active listening with mindfulness makes it even easier for a sales person to communicate and form a trusting relationship with the customer.
Listening Skills is one of the most essential skills needed by all of us. Unfortunately, we all love only to talk and hate listening.
But, developing this vital skill can help us in our society, profession or even in our domestic field. So, why not practice it and change our life?
Listening Skills- 10 Golden Tips_SlideshowAjo Joseph
What makes a leader from a good leader is his ability to listen well. A great listener also listens with the heart to listen to what is not spoken.
This is a presentation on types of listening or listeners that we are, actually tailor made for our mid-senior managers. Also includes 10 practical and succinct tips to practice better listening.
Let me know your thoughts if you have any!
Plan and open Meetings – Set your meeting up for success by identifying the process appropriate for your desired purpose and outcome
Manage Group Members – Draw out introverts, get ramblers to share air time, and reign in dominators; identify the interaction style of a particular group and respond effectively
Achieve Consensus – Help groups achieve consensus through brainstorming, polling, and asking for objections rather than trying to obtain unanimous, unqualified support
Get Results – Establish next steps, persons responsible, and timeline
Listening Skills is one of the most essential skills needed by all of us. Unfortunately, we all love only to talk and hate listening.
But, developing this vital skill can help us in our society, profession or even in our domestic field. So, why not practice it and change our life?
Listening Skills- 10 Golden Tips_SlideshowAjo Joseph
What makes a leader from a good leader is his ability to listen well. A great listener also listens with the heart to listen to what is not spoken.
This is a presentation on types of listening or listeners that we are, actually tailor made for our mid-senior managers. Also includes 10 practical and succinct tips to practice better listening.
Let me know your thoughts if you have any!
Plan and open Meetings – Set your meeting up for success by identifying the process appropriate for your desired purpose and outcome
Manage Group Members – Draw out introverts, get ramblers to share air time, and reign in dominators; identify the interaction style of a particular group and respond effectively
Achieve Consensus – Help groups achieve consensus through brainstorming, polling, and asking for objections rather than trying to obtain unanimous, unqualified support
Get Results – Establish next steps, persons responsible, and timeline
Here are 7 out of 21 tips on how to overcome perfectionism and procrastination at work. For 14 more tips of this type, click the link: http://vkool.com/how-to-overcome-perfectionism/.
1. Identify Your Triggers
The very first tip on how to overcome perfectionism is to find out why you try to be perfect. Some people believe that being perfect is respectful and admirable, so they try hard to become perfect in other people’s eyes. The fact is that no one can be perfect. Trying to become perfect is one way to put yourself under pressure, and get stressed.
2. Balance Hope And Reality
Perfectionists often have big targets which are not easy to be met. If you want to overcome perfectionism, you should reconsider your targets and expectations, and balance them with reality. Accept your limit, as well as, other people’s limit.
3. Look At A Big Picture
Do not spend too much time concerning about “the very little things”. Ask yourself the questions:
- Does it actually matter?
- What is the worst thing that could occur?
- If the worst thing happen, could I survive it?
4. Show Gratitude
Look around, and you will see that you are still happier than many other people. You have a house or an apartment to live in. You have a job and can do what you want. No matter what happens to you, you still have an opportunity to change it, and learn from it. Therefore, you should always show your gratitude to life and other people around you.
5. Forgive
Forgiveness helps release your bad emotions and negative thoughts. If someone makes mistakes, you should not be angry with him for too long. What you should do is to tell that person how to avoid the mistakes, and then completely forget his/her fault. This is an efficient tip on how to overcome perfectionism.
6. Delegate And Let Go
You should learn to trust others enough to delegate works to them. If those people cannot fulfill a task, you should teach them how, and give them a helping hand rather than taking over the work entirely. Teach a person how to fish, and you will have more fish for everyone rather than doing all the fishing on your own, and decreasing the total output.
7. Do Not Compare
Do not compare yourself with others as comparison fuels perfectionism. Each person has strong and weak points that you may not know well. If you look at your ideal or hero, see his strong points, and try to be as good as what you see about him, you may fail. He does have weak points which are hidden so carefully that you cannot see. Therefore, you should not compare yourself with others, and idealize them. What you should do is to live healthily, work hard, and be grateful to the life every day. That’s enough.
Writing Scared: How to Overcome the Perfectionism, Procrastination & Fatigue ...Ashley Sanders, Ph.D.
How do you overcome perfectionism, procrastination, and fatigue? Or more concerning, What do you do when you face writing anxiety that goes beyond “normal”? Based on personal experience, studies of post-traumatic stress recovery, and the work of University of Houston professor, Brené Brown, this webinar walks you through the issues underlying these common challenges. This presentation then offers practical how-to’s to overcome stressful or traumatic writing/feedback experiences to develop writing resilience and perseverance to achieve your potential.
https://masterclass.etiennegarbugli.com
This presentation was voted Most Liked presentation of the year by SlideShare. In December 2013, 26 Time Management Hacks I Wish I'd Known at 20 was included in the Slideshare Zeitgeist.
24 Time Management Hacks to Develop for Increased ProductivityIulian Olariu
These are some ideas I talk about in my Time Management training sessions. Try to approach each of them and develop in a new habit, in order to increase your productivity and manage your time better. Don't forget to share if you find them useful!
The Surprising Strategy to Accomplish what Matters: Doing LessJacqueline L. Frank
Overwhelmed by your to-do list? If you are constantly saying ‘yes’ while dreaming of a future with a manageable workload, room for creativity, and time for self-care, this session is for you. Come learn strategies to employ minimalism at work, which brings clarity and focus to only the most essential items. Leave with an online toolkit including templates for saying no and communicating priorities, and practical methods for limiting scope creek, so you can accomplish what truly matters.
View the TOOLKIT: Doing Less to Accomplish what matters on Google Drive at bit.ly/Toolkit_DoingLess
This presentation helps managers develop coaching strategies that bring out the best in their employees, by understanding the psychological needs that people bring to the workplace.
rawing on four decades of scientific research on human motivation, Pink exposes the mismatch between what science knows and what business does—and how that affects every aspect of life. He demonstrates that while carrots and sticks worked successfully in the twentieth century, that’s precisely the wrong way to motivate people for today’s challenges. In Drive, he examines the three elements of true motivation—autonomy, mastery, and purpose—and offers smart and surprising techniques for putting these into action.
Any decision that requires more than one person involves some level of negotiation. We all negotiate as part of our jobs, but few of us have consciously thought through negotiation strategies. At this program you’ll learn a step-by-step process for approaching any negotiation, leaving you better prepared to create outcomes that meet the interests of all parties.
Is your email piling up faster than you can deal with it? Are you struggling to find the messages you need, when you need them? Not sure how to deal with the pesky people in your life that overuse email, making more work for you without adding any value? Or perhaps you’re dimly aware that Gmail has features that would help you stay organized and focused, but you have no idea where to begin? At this program, you’ll learn:
A system for efficiently processing email into prioritized tasks
How to use gmail’s functionality to help you get and stay organized
Strategies for dealing with common email problems
Establishing meaningful, challenging goals is an essential skill for any manager. Research shows that such goals motivate employees and improve performance. At this practical, hands-on session, you’ll learn how to develop and articulate goals that set you and your employees up for success. By the end of the session, you’ll come away with a working draft of a set of goals for one of your employees, which you’ll be able to use as a model for writing goals for the rest of your team.
More is being asked of us than ever before. We’re deluged with email and other inputs, all of which have to be dealt with somehow. At the end of the day, we may wonder what we did with our time, and whether it was well spent. At this program, you’ll start new habits of thought and action that will make you more productive, engaged, and confident that you’re making the best use of your time.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
Acetabularia Information For Class 9 .docxvaibhavrinwa19
Acetabularia acetabulum is a single-celled green alga that in its vegetative state is morphologically differentiated into a basal rhizoid and an axially elongated stalk, which bears whorls of branching hairs. The single diploid nucleus resides in the rhizoid.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
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2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Honest Reviews of Tim Han LMA Course Program.pptxtimhan337
Personal development courses are widely available today, with each one promising life-changing outcomes. Tim Han’s Life Mastery Achievers (LMA) Course has drawn a lot of interest. In addition to offering my frank assessment of Success Insider’s LMA Course, this piece examines the course’s effects via a variety of Tim Han LMA course reviews and Success Insider comments.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
1. Grab some
refreshments, take
a seat, name on
both sides of your
name tent, meet
your neighbors!
Kevin R. Thomas
Manager, Training & Development
x3542
Kevin.R.Thomas@williams.edu
4. Kenken
• Solve the puzzle.
• You have 3 minutes.
• Notice what thoughts and feelings you have.
5. The First Step is Awareness
• The Dance Floor and the Balcony
“Sunlight is the best disinfectant.”
-Louis Brandeis
Associate Justice to the Supreme
Court
7. Patterns of Productivity,
Patterns of Procrastination
• “What Types of Things Do You Put Off” From
lynda.com Overcoming
Procrastination with Brenda Bailey-Hughes
• Fill out the Patterns of Productivity and
Procrastination worksheet
9. Homework:
Learn How You Spend All Your Time
• Get a more realistic sense of what you are
doing with your time.
• See how much you ARE doing.
• Learn how much time things actually take.
• Complete the 24 hr calendar for 2 weeks.
11. The Brain’s Safety Concerns
• Our brains evolved to keep
us safe
• The brain is highly alert to
real or perceived threats.
• When we do not feel
safe, we are likely to
fight, fly, or freeze.
12. Activities That Feel Safe
Activities feel safe when:
– We have a strong and
unshakeable sense of
power, confidence, and
self-efficacy
– There are minimal
consequences for failure
– We feel sheltered and
protected.
13. Activities That Feel Unsafe
Activities feel unsafe when:
– We don’t feel our abilities are up
to the task.
– There is no safety net
• Personal safety guarantee
• Social safety net
– Failure means catastrophe
– Success means catastrophe
– Compliance means victimhood or
humiliation
14. Procrastination, Defined
• “Procrastination is a mechanism for coping
with the anxiety associated with starting or
completing any task or decision.” p.5
• Procrastination is a strategy for avoiding
activities that feel threatening in favor of
those that feel safe.
15. The Cycles of Procrastination 1:
Perfectionism/Fear of Failure
Fear of
failure
Procrastination
Self-
criticism
Anxiety and
depression
Loss of
confidence
Perfectionistic Demands
16. The Cycles of Procrastination 2:
Resentment
Powerless
Victim
Loss of Self-
Efficacy
Procrastination
Poor or late
service
Boss or
customers
become more
insistent.
“I have to. They are
making me do it.”
17. The Cycles of Procrastination 3:
Fear of Success
Fear of
success
ProcrastinationUnderachieving
Never test
underlying
assumption
Belief:
Success attracts envy:
I’ll lose my friends.
18. The Cycles of Procrastination 3a:
Fear of Success 2
Fear of
success
ProcrastinationUnderachieving
Never test
underlying
assumption
Belief:
Success will result
in imbalanced life.
23. From Procrastinator to Producer
pp.70-75
Procrastinators Producers
I have to.
I must finish.
This project is so big and important.
I must be perfect.
I don’t have time for fun.
I choose to.
When can I start?
I can take one small step.
I can be perfectly human.
I must enjoy myself.
In Sum: I have to finish something big
and do it perfectly by working hard for
long periods of time without ever having
fun.
In Sum: I choose to start on one small
step, knowing I have plenty of time for
play.
24. Choosing the Language of the
Producer
• Look back at your procrastination log.
• Do you see any of the language of the
procrastinator?
• If so, rewrite the statement in the language of
a producer.
25. Worry Worksheet
• Planning realistically for
risks creates a sense of
safety.
• Complete the worry
worksheet.
26. The Personal Safety Guarantee
• A personal promise you make to yourself
about how you will recover from any mistake
or loss.
• Example:
– Whatever happens I will survive. I will find a way
to carry on. I will not let this be the end of the
world for me. I will find a way to lessen the pain
in my life and maximize the joy.
27. Your Turn!
• Use the worksheet to write your own personal
safety guarantee.
• Copy it to an index card, keep it somewhere
discretely where you can refer to it when you
need it.
28. The Unschedule
• Schedule:
– 1st: Previously committed time
• Sleep, meals, commuting, meetings, classes, appointments
– 2nd: Recreational activities
• Exercise
• Time with friends and family
• Reading, hobbies, play time
• Then:
– Log in time you spend on your project AFTER spending 30
minutes of uninterrupted time.
– Spend time on your project just before one of your scheduled
recreational activities, so that it will be a reward.
– Come in to work, do some quick warm up activities
(email, calendaring), then get started.
29. Reverse Psychology
• Don’t work more than 30 minutes on any
project without taking at least a small break.
• Follow work periods with rewards.
• Don’t work more than 5 hours on any given
project.
• Don’t work more than 20 hours a week on any
given project.
• Give yourself at least one day off for any given
project.
30. Two Dimensional Thinking
• Initially, we tend to
think of projects as
gigantic and
singular.
• Our nervous system
responds as if we
were facing a large
and insurmountable
threat.
31. Three Dimensional Thinking
• Instead, start with an image of successful
completion.
• Keep asking “What will need to happen to get
there?”
• Picture the successful completion of each
stage, until you arrive at something you can
do today.
34. Your Turn!
• Use the case study, or a project you are
working on right now.
• Complete the 3 dimensional thinking
worksheet
35. Visualizing Starting
• We often use the language of finishing about tasks we
dread.
I need to finish that report!
• Shifting to the language of starting, create a clear
picture of what you would need to do to get started.
I need to sit down at my desk, start my computer, and
begin to review the materials in this particular folder.
• Picture yourself starting. Now, look at your schedule:
when can you start?
– When will you be able to reduce distractions for 20-30
minutes? When will you have energy?
36. Timing High Effort Tasks
• David Rock: Your Brain At Work
• I’ll start as soon as I finish
– … my email
– … my filing
• Instead, start early, while you have the energy
• Use the low energy task as a relaxing “reward”
38. 12 Breaths Centering Exercise
• 3 breaths: letting go of the past
• 3 breaths: letting go of the future
• 3 breaths: coming into the present moment
• 3 breaths: arriving at the right level of
energy, creativity, concentration, etc.
39. Kenken 2
• Now solve the puzzle.
• Notice your thoughts and feelings
• Any difference from the first time?
40. Going From Two Step to Three Step
Two Step: Reactivity
• Feel a
need, tendency, trigger, or
pain
• React unconsciously, in
ways that may bring short-
term relief but reinforce a
maladaptive pattern
Three Step: Leadership and
Choice
• Feel a
need, tendency, trigger, or
pain.
• Become aware that you are at
a fork in the road and have a
choice
• Make a choice that is
congruent with your
commitments and values
Adapted from Fiore’s
Awaken Your Highest Self
41. Be Your Own Best Boss Worksheet
• To be empowered and productive, we must
provide leadership to ourselves.
• Fill out the Be Your Own Best Boss worksheet.
42. Managing Others for Productivity
• Focus on the work, not on the person.
• Provide milestones for progress, rather than a
single overwhelming deadline.
• Provide more choices in how the work gets
done.
• Emphasize a sense of safety and the
availability of help.
43. Thank You!
• Program evaluation link will be emailed to you
today.
Kevin R. Thomas
Manager, Training & Development
x3542
kevin.r.thomas@williams.edu
Editor's Notes
People want to be free. They automatically resist intimidation and control.The brain interprets “Have To” as a message of intimidation and control. The result: Resistance.The brain interprets “Choose To” as a message of freedom and empowerment. The result: Energy and Motivation.Read power if choice story 65-66The brain is not equipped for finishing:Example: Finish my needs assessment report perfectly before I do anything else.The brain accepts concrete instructions for starting:Example: Sit at my desk, gather my notes, open up my needs assessment folder, and open a new Word document.When we say “this must be perfect”, the brain perceives a threat (“What if it’s not? How could it possibly be?”). The result: fight, flight, or freezeWhen we say “Let me just start a very rough draft,” the brain perceives safety and its higher functions are available.When we say “I must finish before I do anything fun,” the brain hears that pleasure is being withdrawn as a result of this activity. The result: resistance.When we schedule play and social activities first, the brain knows that pleasure is guaranteed. The result: willingness.
We must provide leadership for ourselves.We can get information about how we need to behave towards ourselves by how we would like to be treated by our boss.Fill out the be your own best boss worksheet.
We must provide leadership for ourselves.We can get information about how we need to behave towards ourselves by how we would like to be treated by our boss.Fill out the be your own best boss worksheet.