The document discusses the application of seven basic quality tools - flow charts, histograms, cause and effect diagrams, check sheets, scatter diagrams, control charts, and Pareto charts - in the hospitality industry. These tools can help address different concerns in the industry by providing information about problems and solutions. Flow charts can be used to diagram career paths or skills requirements. Histograms help reduce costs through data visualization. Cause and effect diagrams explore possible causes of issues. Check sheets collect and analyze defect data. Scatter diagrams identify potential root causes. Control charts monitor processes. Pareto charts analyze frequency of defects. Using these seven basic quality tools should be a basic practice to enhance efficiency in the hospitality industry.