PRODUCTION AND
OPERATIONS MANAGEMENT
Prepared by
Prof. Jitendra Patel
Assistant Professor
Prestige Institute of Management and Research
Indore
1 Overview of Production and Operation Management
1.1 Definition
1.2 Characteristics of Production
1.3 Classification of Production System
1.4 Objective of Production Management
1.5 Production System Model
1.6 Operation Management Definition
1.7 Scope of Production & Operation Management
1.8History of Evolution
1.9 Question and Answer
Module 1
Monday, March 21, 2016 2
Jitendra Patel Assistant Professor PIMR
Indore
Production Definition
Production is the process by which raw materials and
other inputs are converted into finished products.
• Production Management Definition: The set of
interrelated management activities, which are
involved in manufacturing certain products, is
called as production management.
Production Management refers to the application
of management principles to the production
function in a factory.
Production management involves application of
planning , organizing , directing and controlling
to the production process.
Monday, March 21, 2016 3
Jitendra Patel Assistant Professor PIMR
Indore
Characteristics of Production
• Production is an organized activity, so every
production system has an objective.
• The system transforms the various inputs to useful
outputs.
• It does not operate in isolation from the other
organization system.
• There exists a feedback about the activities, which
is essential to control and improve system
performance.
Monday, March 21, 2016 4
Jitendra Patel Assistant Professor PIMR
Indore
Classification of Production System
Continuous
Production
Mass Production
Batch
Production
Job-shop
Production
Production
/Operation
Volume
Output Product Variety
Monday, March 21, 2016 5Jitendra Patel Assistant Professor PIMR
Indore
Objective of Production Management
1. RIGHT QUALITY
The quality of product is established based upon the
customers needs. The right quality is not necessarily
best quality. It is determined by the cost of the product
and the technical characteristics as suited to the specific
requirements.
2. RIGHT QUANTITY
The manufacturing organization should produce the
products in right number. If they are produced in excess
of demand the capital will block up in the form of
inventory and if the quantity is produced in short of
demand, leads to shortage of products.
Monday, March 21, 2016 6
Jitendra Patel Assistant Professor PIMR
Indore
Objective of Production Management
3. RIGHT TIME
Timeliness of delivery is one of the important
parameter to judge the effectiveness of production
department. So, the production department has to make
the optimal utilization of input resources to achieve its
objective.
4. RIGHT MANUFACTURING COST
Manufacturing costs are established before the product
is actually manufactured. Hence, all attempts should be
made to produce the products at pre-established cost, so
as to reduce the variation between actual and the
standard (pre-established) cost.
Monday, March 21, 2016 7
Jitendra Patel Assistant Professor PIMR
Indore
Production System Model
Production system model comprises:
i. Production system,
ii. Conversion sub-system and
iii. Control sub-system.
Monday, March 21, 2016 8
Jitendra Patel Assistant Professor PIMR
Indore
A Production System Model
Monday, March 21, 2016 9
Jitendra Patel Assistant Professor PIMR
Indore
Operation Definition
• Operations are purposeful actions or activities
which are done methodically as part of plan of the
work by a process that is designed to achieve the
pre decided objectives.
• An operating system is a configuration of
resources combined for the provision of goods or
services.
• Operation Management: Operations management
is the process in which resources/inputs are
converted into more useful products or Services.
Monday, March 21, 2016 10
Jitendra Patel Assistant Professor PIMR
Indore
Scope of Production & Operation Management
• Selection of location
• Acquisition of land
• Constructing buildings
• Procuring and Installing Machinery
• Purchasing and storing Material
• Converting them into Saleable Product
• Other Related Issue include
• Quality Management
• Maintenance Management
• Production Planning and control
• Method Improvement
• Work Simplification
Monday, March 21, 2016 11
Jitendra Patel Assistant Professor PIMR
Indore
POM
Selection of
location
Acquisition
of land
Procuring
and Installing
Machinery
Constructing
buildings
Work
Simplification
Method
Improvement
Production
Planning and
control
Maintenance
Management
Quality
Management
Other
Related Issue
include
Converting
them into
Saleable
Product
Purchasing
and storing
Material
Monday, March 21, 2016 12
Jitendra Patel Assistant Professor PIMR
Indore
History and Evolution of Production and Operation Management
Date Contribution Contributor
1776
1799
1832
1900
1900
1901
1915
1927
1931
1935
1940
Specialization of labor in
Manufacturing Interchangeable parts, Cost Accounting
Division of labor by skill; assignment of jobs by skill;
basics of time study.
Scientific management time study and work study
developed; dividing planning and doing of work
Motion of study of jobs
Scheduling techniques for employees, machines jobs in
manufacturing
Economic lot sizes for inventory control
Human relations; the Hawthorne studies
Statistical inference applied to product quality: quality
control charts.
Statistical sampling applied to quality control: inspection
sampling plans
Operations research applications in World War II
Adam Smith
Eli Whitney and
others
Charles Babbage
Frederick W.
Taylor
Frank B. Gilbreth
Henry L. Gantt
F.W. Harris
Elton Mayo
W.A. Shewart
H.F. Dodge & H.G.
Roming
P.M. Blacker and
othersMonday, March 21, 2016 13
Jitendra Patel Assistant Professor PIMR
Indore
History and Evolution of Production and Operation Management
Date Contribution Contributor
1946
1947
1950
1951
1960
1970
1980
Digital computer
Linear programming
Mathematical programming, on-linear and
stochastic processes
Commercial digital computer: large-scale
computations available
Organizational behavior: continued study of
people at work
Integrating operations into overall strategy
and policy Computer applications to
manufacturing, Scheduling and control,
Material requirement planning (MRP)
Quality and productivity applications from
Japan: W.E. Deming and robotics, CAD-CAM
John Mauchlly and
J.P. Eckert
G.B. Dantzig, Williams &
Others
A. Charnes, W.W. Cooper
Sperry Univac
L . Cummings, L. Porter ,
W. Skinner J. Orlicky and G.
Wright
W.E. Deming and J. Juran.
Monday, March 21, 2016 14
Jitendra Patel Assistant Professor PIMR
Indore
Are be Now Able to Answer
1. What do you mean by ‘Production’?
2. What do you mean by production system?
3. Mention the different types of production systems?
4. Define production management.
5. Mention any four objectives of production
management?
6. Briefly explain the production system and its
characteristics?
7. Explain the scope of production and operations
management?
8. Explain the History and Evolution of POM?
Monday, March 21, 2016 15
Jitendra Patel Assistant Professor PIMR
Indore
References
1. Aswathappa.K., & Bhat.K.S. (2011).
Production and Operations Management .
Mumbai, India: Himalaya Publishing House.
2. Newagepublishers(2013); “INTRODUCTION
TO PRODUCTION AND OPERATION
MANAGEMENT”. Retrieved
fromhttp://www.newagepublishers.com/sam
plechapter/001233.pdf ,last visited on 21 July
2014.
Monday, March 21, 2016 16
Jitendra Patel Assistant Professor PIMR
Indore
Monday, March 21, 2016 17
Jitendra Patel Assistant Professor PIMR
Indore

Introduction to production and operation management

  • 1.
    PRODUCTION AND OPERATIONS MANAGEMENT Preparedby Prof. Jitendra Patel Assistant Professor Prestige Institute of Management and Research Indore
  • 2.
    1 Overview ofProduction and Operation Management 1.1 Definition 1.2 Characteristics of Production 1.3 Classification of Production System 1.4 Objective of Production Management 1.5 Production System Model 1.6 Operation Management Definition 1.7 Scope of Production & Operation Management 1.8History of Evolution 1.9 Question and Answer Module 1 Monday, March 21, 2016 2 Jitendra Patel Assistant Professor PIMR Indore
  • 3.
    Production Definition Production isthe process by which raw materials and other inputs are converted into finished products. • Production Management Definition: The set of interrelated management activities, which are involved in manufacturing certain products, is called as production management. Production Management refers to the application of management principles to the production function in a factory. Production management involves application of planning , organizing , directing and controlling to the production process. Monday, March 21, 2016 3 Jitendra Patel Assistant Professor PIMR Indore
  • 4.
    Characteristics of Production •Production is an organized activity, so every production system has an objective. • The system transforms the various inputs to useful outputs. • It does not operate in isolation from the other organization system. • There exists a feedback about the activities, which is essential to control and improve system performance. Monday, March 21, 2016 4 Jitendra Patel Assistant Professor PIMR Indore
  • 5.
    Classification of ProductionSystem Continuous Production Mass Production Batch Production Job-shop Production Production /Operation Volume Output Product Variety Monday, March 21, 2016 5Jitendra Patel Assistant Professor PIMR Indore
  • 6.
    Objective of ProductionManagement 1. RIGHT QUALITY The quality of product is established based upon the customers needs. The right quality is not necessarily best quality. It is determined by the cost of the product and the technical characteristics as suited to the specific requirements. 2. RIGHT QUANTITY The manufacturing organization should produce the products in right number. If they are produced in excess of demand the capital will block up in the form of inventory and if the quantity is produced in short of demand, leads to shortage of products. Monday, March 21, 2016 6 Jitendra Patel Assistant Professor PIMR Indore
  • 7.
    Objective of ProductionManagement 3. RIGHT TIME Timeliness of delivery is one of the important parameter to judge the effectiveness of production department. So, the production department has to make the optimal utilization of input resources to achieve its objective. 4. RIGHT MANUFACTURING COST Manufacturing costs are established before the product is actually manufactured. Hence, all attempts should be made to produce the products at pre-established cost, so as to reduce the variation between actual and the standard (pre-established) cost. Monday, March 21, 2016 7 Jitendra Patel Assistant Professor PIMR Indore
  • 8.
    Production System Model Productionsystem model comprises: i. Production system, ii. Conversion sub-system and iii. Control sub-system. Monday, March 21, 2016 8 Jitendra Patel Assistant Professor PIMR Indore
  • 9.
    A Production SystemModel Monday, March 21, 2016 9 Jitendra Patel Assistant Professor PIMR Indore
  • 10.
    Operation Definition • Operationsare purposeful actions or activities which are done methodically as part of plan of the work by a process that is designed to achieve the pre decided objectives. • An operating system is a configuration of resources combined for the provision of goods or services. • Operation Management: Operations management is the process in which resources/inputs are converted into more useful products or Services. Monday, March 21, 2016 10 Jitendra Patel Assistant Professor PIMR Indore
  • 11.
    Scope of Production& Operation Management • Selection of location • Acquisition of land • Constructing buildings • Procuring and Installing Machinery • Purchasing and storing Material • Converting them into Saleable Product • Other Related Issue include • Quality Management • Maintenance Management • Production Planning and control • Method Improvement • Work Simplification Monday, March 21, 2016 11 Jitendra Patel Assistant Professor PIMR Indore
  • 12.
    POM Selection of location Acquisition of land Procuring andInstalling Machinery Constructing buildings Work Simplification Method Improvement Production Planning and control Maintenance Management Quality Management Other Related Issue include Converting them into Saleable Product Purchasing and storing Material Monday, March 21, 2016 12 Jitendra Patel Assistant Professor PIMR Indore
  • 13.
    History and Evolutionof Production and Operation Management Date Contribution Contributor 1776 1799 1832 1900 1900 1901 1915 1927 1931 1935 1940 Specialization of labor in Manufacturing Interchangeable parts, Cost Accounting Division of labor by skill; assignment of jobs by skill; basics of time study. Scientific management time study and work study developed; dividing planning and doing of work Motion of study of jobs Scheduling techniques for employees, machines jobs in manufacturing Economic lot sizes for inventory control Human relations; the Hawthorne studies Statistical inference applied to product quality: quality control charts. Statistical sampling applied to quality control: inspection sampling plans Operations research applications in World War II Adam Smith Eli Whitney and others Charles Babbage Frederick W. Taylor Frank B. Gilbreth Henry L. Gantt F.W. Harris Elton Mayo W.A. Shewart H.F. Dodge & H.G. Roming P.M. Blacker and othersMonday, March 21, 2016 13 Jitendra Patel Assistant Professor PIMR Indore
  • 14.
    History and Evolutionof Production and Operation Management Date Contribution Contributor 1946 1947 1950 1951 1960 1970 1980 Digital computer Linear programming Mathematical programming, on-linear and stochastic processes Commercial digital computer: large-scale computations available Organizational behavior: continued study of people at work Integrating operations into overall strategy and policy Computer applications to manufacturing, Scheduling and control, Material requirement planning (MRP) Quality and productivity applications from Japan: W.E. Deming and robotics, CAD-CAM John Mauchlly and J.P. Eckert G.B. Dantzig, Williams & Others A. Charnes, W.W. Cooper Sperry Univac L . Cummings, L. Porter , W. Skinner J. Orlicky and G. Wright W.E. Deming and J. Juran. Monday, March 21, 2016 14 Jitendra Patel Assistant Professor PIMR Indore
  • 15.
    Are be NowAble to Answer 1. What do you mean by ‘Production’? 2. What do you mean by production system? 3. Mention the different types of production systems? 4. Define production management. 5. Mention any four objectives of production management? 6. Briefly explain the production system and its characteristics? 7. Explain the scope of production and operations management? 8. Explain the History and Evolution of POM? Monday, March 21, 2016 15 Jitendra Patel Assistant Professor PIMR Indore
  • 16.
    References 1. Aswathappa.K., &Bhat.K.S. (2011). Production and Operations Management . Mumbai, India: Himalaya Publishing House. 2. Newagepublishers(2013); “INTRODUCTION TO PRODUCTION AND OPERATION MANAGEMENT”. Retrieved fromhttp://www.newagepublishers.com/sam plechapter/001233.pdf ,last visited on 21 July 2014. Monday, March 21, 2016 16 Jitendra Patel Assistant Professor PIMR Indore
  • 17.
    Monday, March 21,2016 17 Jitendra Patel Assistant Professor PIMR Indore