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Akash Bakshi

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9. service recovery
8. relationship marketing
6. service strategy
5. gap model of service
4. service consumer behavior
2. difference in goods and service marketing and service classification
1. service marketing introduction
7. service demand management
9. maintenance management
8. stores management
7. work study and method measurement
6. inventory management
5. capacity planning.
4.types of manufacturing system and layouts
3.facilities planning