facilitation

1. Introduction to
Facilitation
ADLT 675
Group and Team Facilitation
March 21, 2017

2. Agenda – Class Session 7 and 8
Developing Skills as a Group Facilitator

3. A Group
Effectivenes
s Model

4. What is group facilitation?

5. Choosing Among Facilitator Roles

6. Key Features of the Skilled Facilitator
Approach

7. Mental Models

8. Rules Governing Theories-in-Use
From the
work of
Chris
Argyris,
1978

9. Model I Behaviors (unilateral control)

10. Model II Behaviors (mutual learning)

11. Nine Ground Rules for Effective Groups

12. Telling
Testing: “Here’s
what I say, “What
do you think of it?”
Asserting: “Here’s
what I say and
here’s why I say it.”
Explaining: “here’s how the
world works and why I can
see it that way.”
ADVOCACY An artist’s
pallet of
advocacy
and inquiry
High
Low

13. Asking
Clarifying: “What is the question
we are trying to answer?”
Interviewing:
Exploring others’
points of view, and
the reasons behind
them
INQUIRYLow High

14. Observing
Bystanding: Making
comments which pertain
to the group process, but
not to content.
Sensing:
Watching the
conversation flow
without saying
much, but keenly
aware of all that
transpires
ADVOCACY
INQUIRY
Low
High
High

15. Generating
Skillful
Dialogue
(Balancing
Advocacy
and Inquiry):
Genuinely
curious,
makes
reasoning
explicit, asks
others about
assumptions
Dialogue:
Suspend all
Assumptions,
creating a
“container” in
which collective
thinking can
emerge.
ADVOCACY
INQUIRY
Low
High
High

16. Dictating: “Here’s
what I say, and never
mind why.”
(Dysfunctional)
Interrogating:
“Why can’t you
see that your
point of view is
wrong?”
(Dysfunctional)
ADVOCACY
INQUIRY
Politicking: Giving
the impression of
balancing advocacy
and inquiry, while
being close-minded
(Dysfunctional)
Withdrawing:
Mentally
Checking out of
the room, and
not paying
attention
(Dysfunctional)
Dysfunctional Forms of Advocacy and Inquiry

17. Asking
Observing
Generating
Telling
Testing
Asserting
Explaining
Skillful
Dialogue
(Balancing
Advocacy and
Inquiry)
Dialogue
Bystanding
Sensing
Clarifying
Interviewing
ADVOCACY
INQUIRY
Low
High
High

18.  Take action base on belief
 Adopt beliefs
 Draw conclusions
 Make assumptions
 Add meanings
 Select data
 Observable data and experience
Ladder of Inference

19. How Do You Apply the Ladder of Inference
by Using Advocacy and inquiry?
Walk “Down” the Ladder.