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REMEMBER THE TITANSREMEMBER THE TITANS
Class Session 4- Feb 21Class Session 4- Feb 21
Questions Asked by NewQuestions Asked by New
Group MembersGroup Members
Am I in or out?Am I in or out?
Do I have any power or control?Do I have any power or control?
Can I use, develop, and be appreciatedCan I use, develop, and be appreciated
for my skills and resources?for my skills and resources?
Tuckman’s Stages of GroupTuckman’s Stages of Group
Development (1969, TuckmanDevelopment (1969, Tuckman
& Jensen, 1977)& Jensen, 1977)
FormingForming
StormingStorming
NormingNorming
PerformingPerforming
AdjourningAdjourning
Promoting Cohesiveness inPromoting Cohesiveness in
GroupsGroups
Encourage interpersonal attraction throughEncourage interpersonal attraction through
attitudinal similarityattitudinal similarity
Increase contact timeIncrease contact time
Build perceptions of others as likeableBuild perceptions of others as likeable
Create opportunities for self-disclosureCreate opportunities for self-disclosure
Promote group identificationPromote group identification
Cohesiveness in Groups, con’tCohesiveness in Groups, con’t
Create historyCreate history
Accomplish somethingAccomplish something
Develop relationships and sharedDevelop relationships and shared
normsnorms
Promote acceptance of all membersPromote acceptance of all members
Encourage external threatsEncourage external threats
Lack of
COMMITMENT
Absence of
TRUST
Fear of
CONFLICT
Avoidance of
ACCOUNTABILITY
Inattention to
RESULTS
The Five
Dysfunctions
of a Team
Source:
Lencioni, P. (2005).
Overcoming the five
dysfunctions of a
team.
TRUST
RESULTS
Teams that trust
one another,
engage in conflict,
commit to decisions,
and hold one
another accountable
are likely to set
aside individual
needs and agendas
and focus on what is
best for the team.
CONFLICT
COMMITMENT
RESULTS
ACCOUNTABILITY
TRUST
ACCOUNTABILITY
Teams that commit
to decisions and
standards of
performance do not
hesitate to hold one
another accountable
for adhering to
those decisions and
standards.
CONFLICT
COMMITMENT
ACCOUNTABILITY
TRUST
COMMITMENT
Teams with
unfiltered conflict
are able to achieve
genuine “buy in”
around important
decisions, even
when they initially
disagree.
They can commit to
decisions after
discussion.
CONFLICT
COMMITMENT
TRUST
CONFLICT
Teams that trust
one another are not
afraid of passionate
dialogue around
issues and
decisions that are
key to success.
They do not
hesitate to disagree,
challenge, and
question one
another.
CONFLICT
TRUST
TRUST
Great teams trust
one another, are
willing to be
vulnerable about
their weaknesses,
mistakes, fears, and
behaviors.
They can be open
with each other
ReferencesReferences
Lencioni, P. (2002).Lencioni, P. (2002). The five dysfunctions of a team: A leadershipThe five dysfunctions of a team: A leadership
fable.fable. San Francisco, CA: Wiley.San Francisco, CA: Wiley.
Lencioni, P. (2005).Lencioni, P. (2005). Overcoming the five dysfunctions of a teamOvercoming the five dysfunctions of a team..
San Francisco, CA: Wiley.San Francisco, CA: Wiley.
Levi, D. (2014).Levi, D. (2014). Group dynamics for teamsGroup dynamics for teams. (4th ed). Thousand. (4th ed). Thousand
Oaks, CA: Sage.Oaks, CA: Sage.
Schein, E. H. (1999).Schein, E. H. (1999). Process consultation revisited: Building theProcess consultation revisited: Building the
helping relationshiphelping relationship. Reading, MA: Addison-Wesley.. Reading, MA: Addison-Wesley.
Weisbord, M. R. (2004).Weisbord, M. R. (2004). Productive workplaces revisited: Dignity,Productive workplaces revisited: Dignity,
meaning, and community in the 21meaning, and community in the 21stst
centurycentury. San Francisco:. San Francisco:
Jossey-Bass.Jossey-Bass.

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Class session 4 remember the titans

  • 1. REMEMBER THE TITANSREMEMBER THE TITANS Class Session 4- Feb 21Class Session 4- Feb 21
  • 2. Questions Asked by NewQuestions Asked by New Group MembersGroup Members Am I in or out?Am I in or out? Do I have any power or control?Do I have any power or control? Can I use, develop, and be appreciatedCan I use, develop, and be appreciated for my skills and resources?for my skills and resources?
  • 3. Tuckman’s Stages of GroupTuckman’s Stages of Group Development (1969, TuckmanDevelopment (1969, Tuckman & Jensen, 1977)& Jensen, 1977) FormingForming StormingStorming NormingNorming PerformingPerforming AdjourningAdjourning
  • 4. Promoting Cohesiveness inPromoting Cohesiveness in GroupsGroups Encourage interpersonal attraction throughEncourage interpersonal attraction through attitudinal similarityattitudinal similarity Increase contact timeIncrease contact time Build perceptions of others as likeableBuild perceptions of others as likeable Create opportunities for self-disclosureCreate opportunities for self-disclosure Promote group identificationPromote group identification
  • 5. Cohesiveness in Groups, con’tCohesiveness in Groups, con’t Create historyCreate history Accomplish somethingAccomplish something Develop relationships and sharedDevelop relationships and shared normsnorms Promote acceptance of all membersPromote acceptance of all members Encourage external threatsEncourage external threats
  • 6. Lack of COMMITMENT Absence of TRUST Fear of CONFLICT Avoidance of ACCOUNTABILITY Inattention to RESULTS The Five Dysfunctions of a Team Source: Lencioni, P. (2005). Overcoming the five dysfunctions of a team.
  • 7. TRUST RESULTS Teams that trust one another, engage in conflict, commit to decisions, and hold one another accountable are likely to set aside individual needs and agendas and focus on what is best for the team. CONFLICT COMMITMENT RESULTS ACCOUNTABILITY
  • 8. TRUST ACCOUNTABILITY Teams that commit to decisions and standards of performance do not hesitate to hold one another accountable for adhering to those decisions and standards. CONFLICT COMMITMENT ACCOUNTABILITY
  • 9. TRUST COMMITMENT Teams with unfiltered conflict are able to achieve genuine “buy in” around important decisions, even when they initially disagree. They can commit to decisions after discussion. CONFLICT COMMITMENT
  • 10. TRUST CONFLICT Teams that trust one another are not afraid of passionate dialogue around issues and decisions that are key to success. They do not hesitate to disagree, challenge, and question one another. CONFLICT
  • 11. TRUST TRUST Great teams trust one another, are willing to be vulnerable about their weaknesses, mistakes, fears, and behaviors. They can be open with each other
  • 12. ReferencesReferences Lencioni, P. (2002).Lencioni, P. (2002). The five dysfunctions of a team: A leadershipThe five dysfunctions of a team: A leadership fable.fable. San Francisco, CA: Wiley.San Francisco, CA: Wiley. Lencioni, P. (2005).Lencioni, P. (2005). Overcoming the five dysfunctions of a teamOvercoming the five dysfunctions of a team.. San Francisco, CA: Wiley.San Francisco, CA: Wiley. Levi, D. (2014).Levi, D. (2014). Group dynamics for teamsGroup dynamics for teams. (4th ed). Thousand. (4th ed). Thousand Oaks, CA: Sage.Oaks, CA: Sage. Schein, E. H. (1999).Schein, E. H. (1999). Process consultation revisited: Building theProcess consultation revisited: Building the helping relationshiphelping relationship. Reading, MA: Addison-Wesley.. Reading, MA: Addison-Wesley. Weisbord, M. R. (2004).Weisbord, M. R. (2004). Productive workplaces revisited: Dignity,Productive workplaces revisited: Dignity, meaning, and community in the 21meaning, and community in the 21stst centurycentury. San Francisco:. San Francisco: Jossey-Bass.Jossey-Bass.