Decision making involves selecting from two or more alternatives based on criteria. It is affected by the business environment, needs, employee involvement, and individual psychology. The decision making process analyzes problems, considers available alternatives, and selects the best option based on circumstances and purpose. Principles of decision making include marginal theory of diminishing returns, mathematical theories like game theory, psychological factors of the decision maker, evaluating all alternatives, limiting decisions based on constraints like time and cost, and allowing employee participation.