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BUSINESS PROCESS
REENGINEERING OF A
COMPANY AT THE STAGE OF
THE STRATEGIC GROWTH
+
Goal and Subject of Research
• Goal of research: conceptual framework development of
fundamental and radical changeover in connection with
process approach in order to refocus the business to an
ultimate consumer.
• Subject of research: academic, methodological and
practical aspects of business-process reengineering
implementation.
+
Target of Research &
Research Task
• Target of research: business-processes of OOO «Group
«Pracsis»
• Research task:
 To enquire into theoretical issues of business-process
reengineering;
 To analyze the existing network of business-processes of a
company;
 To suggest a new order of business processes for a company;
 To summarise the effect of business-process reengineering for a
+
Plan
• I. Theoretical Issues of BPR
• II. International Practices of BPR
• Ford Motor Company
• OOO “Pracsis”
• Magazine Edition Process
• Financial Processes
• III. Summary
 “Reengineering must be initiated . . . by someone who
has . . . enough status to break legs.»
Planning Review, May/June 1993
+
What is Business-Process
Reengineering?
• Reengineering is the FUNDAMENTAL RETHINKING and redesign of
BUSINESS PROCESSES to achieve DRAMATIC IMPROVEMENTS in
critical, contemporary measures of performance, such as cost, quality,
service and speed.
(Hammer & Champy, 1993)
+
Collision between
BPR & Other Concepts
BPR
Radical
Rebuild
Greater Focus
High Investment
Limited Number of Initiatives
Process Simplification
Incremental
Improve Existing
Process Focus
Low Investment
Various Simultaneous Projects
Continuous Improvement
Incremental
Improve Existing
People Focus
Low Investment
Work Unit Driven
(Source Coulson-Thomas, 1992)
+
Key Steps of BPR
Select The Process & Appoint Process Team
Understand The Current Process
Develop & Communicate Vision Of Improved Process
Identify Action Plan
Execute Plan
+
Ford Motor Company Before
Department of
Accounts
Payable
Supplier
Procurement
Department
Department of
Reception of
Goods
1. Purchase
Order
1. Sales
Order Copy
2. Receipt
2. Goods
3. Form of
Acceptance
+
Ford Motor Company After
Online
Database
Supplier
Payment
Process
Receiving
Process
Ordering
Process
Purchase Order
Goods
Payment
+
‘Enemies’ and ‘Allies’ of BPR in Russia
 Strong hierarchical order
 Contradiction between private and
public interests
 Business owners’ narrow-
mindedness
 Crisis
 Numerous opportunities for
benchmarking
 Multiskilled personnel
‘Enemies’ ‘Allies’
+
OOO “Pracsis”
Editor in Chief Journalist Literary Editor
Magazine Plan
Writing an
ArticleAgreement on
the Article
Literary Edit
Tasks for
Journalists
Agreed?
No
Yes
+
Performance Quality Review
Payment Process
Invoice Collection
Invoice Approval
Head of the
Company
Chief
Accountant
Financial
Department
Invoice
Reception
Invoice Collection
Verification
Current Assets –
Approval - Payment
Payment Plan
Cash Flow Analysis
Payment
NotificationPayment
Notification
Payments’ Status
Request
Operating
Accountant
Prioritisation
Payment Made?
+
Conclusions on the analysis of existing
financial activities
 System of payment planning is missing:
 Liquidity crisis
 Payment prioritising fallacy
 Payment control – accounting department. Debt financing
– financial department
 Constant requisite payment process monitoring
+
Invoice Collection
Budget Forming
Payment Process
Head of the
Company
Financial
Department
Accounts
Department
Invoice
Reception
Prioritising
Verification
Payment Plan
Development
Current Assets -
Approval
Lack of Current
Assets –
External
Financing
Payment Plan
Approval
Payment
Process
Performance Quality Review
Payment
Notiification
Cash Flow
Analysis
Payments’ Status
Report
+
Conclusions on the analysis of existing
financial activities of OOO ‘Pracsis’
 Payment control – financial department (planning,debt
financing planning)
 Suggestions:
 Payment planning system
 System of payment prioritising
 System of payment status notification for the parties concerned
+
Summary
• Reengineering is a fundamental rethinking and redesign of business
processes to achieve dramatic improvements
• Rules and symbols play an integral part of all BPR initiatives
• Reengineering in Russia has its peculiarities
• Everything in the world changes. The only thing that doesn’t change
is a ‘change’ itself.
+
Thank You for Your Attention
Questions, please!

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BUSINESS PROCESS REENGINEERING OF A COMPANY AT THE STAGE OF THE STRATEGIC GROWTH

  • 1. + BUSINESS PROCESS REENGINEERING OF A COMPANY AT THE STAGE OF THE STRATEGIC GROWTH
  • 2. + Goal and Subject of Research • Goal of research: conceptual framework development of fundamental and radical changeover in connection with process approach in order to refocus the business to an ultimate consumer. • Subject of research: academic, methodological and practical aspects of business-process reengineering implementation.
  • 3. + Target of Research & Research Task • Target of research: business-processes of OOO «Group «Pracsis» • Research task:  To enquire into theoretical issues of business-process reengineering;  To analyze the existing network of business-processes of a company;  To suggest a new order of business processes for a company;  To summarise the effect of business-process reengineering for a
  • 4. + Plan • I. Theoretical Issues of BPR • II. International Practices of BPR • Ford Motor Company • OOO “Pracsis” • Magazine Edition Process • Financial Processes • III. Summary  “Reengineering must be initiated . . . by someone who has . . . enough status to break legs.» Planning Review, May/June 1993
  • 5. + What is Business-Process Reengineering? • Reengineering is the FUNDAMENTAL RETHINKING and redesign of BUSINESS PROCESSES to achieve DRAMATIC IMPROVEMENTS in critical, contemporary measures of performance, such as cost, quality, service and speed. (Hammer & Champy, 1993)
  • 6. + Collision between BPR & Other Concepts BPR Radical Rebuild Greater Focus High Investment Limited Number of Initiatives Process Simplification Incremental Improve Existing Process Focus Low Investment Various Simultaneous Projects Continuous Improvement Incremental Improve Existing People Focus Low Investment Work Unit Driven (Source Coulson-Thomas, 1992)
  • 7. + Key Steps of BPR Select The Process & Appoint Process Team Understand The Current Process Develop & Communicate Vision Of Improved Process Identify Action Plan Execute Plan
  • 8. + Ford Motor Company Before Department of Accounts Payable Supplier Procurement Department Department of Reception of Goods 1. Purchase Order 1. Sales Order Copy 2. Receipt 2. Goods 3. Form of Acceptance
  • 9. + Ford Motor Company After Online Database Supplier Payment Process Receiving Process Ordering Process Purchase Order Goods Payment
  • 10. + ‘Enemies’ and ‘Allies’ of BPR in Russia  Strong hierarchical order  Contradiction between private and public interests  Business owners’ narrow- mindedness  Crisis  Numerous opportunities for benchmarking  Multiskilled personnel ‘Enemies’ ‘Allies’
  • 11. + OOO “Pracsis” Editor in Chief Journalist Literary Editor Magazine Plan Writing an ArticleAgreement on the Article Literary Edit Tasks for Journalists Agreed? No Yes
  • 12. + Performance Quality Review Payment Process Invoice Collection Invoice Approval Head of the Company Chief Accountant Financial Department Invoice Reception Invoice Collection Verification Current Assets – Approval - Payment Payment Plan Cash Flow Analysis Payment NotificationPayment Notification Payments’ Status Request Operating Accountant Prioritisation Payment Made?
  • 13. + Conclusions on the analysis of existing financial activities  System of payment planning is missing:  Liquidity crisis  Payment prioritising fallacy  Payment control – accounting department. Debt financing – financial department  Constant requisite payment process monitoring
  • 14. + Invoice Collection Budget Forming Payment Process Head of the Company Financial Department Accounts Department Invoice Reception Prioritising Verification Payment Plan Development Current Assets - Approval Lack of Current Assets – External Financing Payment Plan Approval Payment Process Performance Quality Review Payment Notiification Cash Flow Analysis Payments’ Status Report
  • 15. + Conclusions on the analysis of existing financial activities of OOO ‘Pracsis’  Payment control – financial department (planning,debt financing planning)  Suggestions:  Payment planning system  System of payment prioritising  System of payment status notification for the parties concerned
  • 16. + Summary • Reengineering is a fundamental rethinking and redesign of business processes to achieve dramatic improvements • Rules and symbols play an integral part of all BPR initiatives • Reengineering in Russia has its peculiarities • Everything in the world changes. The only thing that doesn’t change is a ‘change’ itself.
  • 17. + Thank You for Your Attention Questions, please!