This document provides information about quality procedures at Aavin, a milk production company in India. It lists the names of quality team members and the products produced, including milk, butter, ghee, powdered milk, packaged milk drinks and juices, and snacks. It states Aavin's quality policy is to supply high quality and safe milk products to satisfy customers. It notes that Aavin has received ISO 9001 certification and significant investments are needed in procurement, equipment, refrigeration, and training to improve quality. It also lists awards received and government support provided. The document outlines the overall milk processing and provides details on reception, processing, cleaning, packing, sampling tests, and dairy accounts.