organisationaldevelopment

1. CHANDRIKA KUMAR
101, GANGOTI APARTMENTS, F – BLOCK, VIKASPURI, NEW DELHI – 110018,
Mob:+91-9654996247, 9650023324, E-mail:chandrikakum@gmail.com; ck_cc73@yahoo.com
Executive Assistant/Coordinator (admission & Course Coordination)
SUMMARY
 A highlyorganizedanddetail-orientedExecutive Assistantwithover24 years'experience
providingthoroughandskillful administrative supporttotoplevel management.
 Dedicatedandfocused;able toprioritize andcomplete multiple tasksandfollowthroughto
achieve projectgoals.
 An independentandself-motivatedprofessionalwithexcellentresearchandwritingskills;able
to grow positive relationshipswithclientsandcolleaguesatall organizational levels.
 ProficientwithMicrosoftOffice
PROFESSIONAL EXPERIENCE
Indian Institute of Finance (IIF), Greater Noida - January 2015 onwards
Reporting to the Chairman
 Assistance extended to Chairman on his day to day work
 Processing admission chores from beginning to end point
 Managing all end to end course enquiries, submissions, amendments etc.
 Coordinating seminars and conferences for all Board Meeting
SPML Infra Ltd.
Personal Assistant to Managing Director – February 2011 to 31st December 2013.
Administration & Organization

2.  Createdhighlyeffective organizational andfilingsystems,includingquickandthorough
indexing,filingandoffsite storage,resultingineasyaccesstocritical informationand
streamlinedofficefunctioning.
 Coordinatedandsetuphigh-level conference calls,boardandmanagementmeetings,special
eventsandtravel arrangementsfortopmanagement.
 Conductedextensive Internetresearchoncompetitorsandpotential acquisitions,reporting
findingstoMD.Developed,formatted andmaintaineddatabases.
 Updatedand maintained MD’scalendar,completelyre-organizedthe Executive andFinance
libraries,andassistedmanagerswithspecialprojectsasneeded,includingbuildingrenovations
and office move.
Communication & Client Relations
 Answeredahighvolume of incomingcallsandin-personinquiriesfromclientsandcolleagues;
treatedeachpersonwithrespectandprovidedinformationandreferrals.
 Actedas liaisonandmaintainedopenlinesof communicationamongseniorexecutives, board
members,shareholders,middle managementandadministrativestaff.
 Wrote correspondence; proofed and edited press releases and other documents to ensure
accuracy and consistency.
 Coordinatedpreparationandtimelydissemination of company reports and slide presentations
for board meetings.
 Screening/Filter emails highlighting urgent correspondence and print attachments.
 Filtergeneral information,queries,phone callsandinvitationstothe MD by redirectingortaking
forward appropriate contacts.
 Ensuring MD is fully briefed on, or prepared for, any meetings he is involved in. Keeping and
maintaining an accurate record of papers and electronic correspondence on behalf of the MD.
 Updating the data base with relevant contacts from the Local Authorities for resources
 Collating and distributing marketing material as and when required by the Managing Director.
 Maintainingthe meetingroomensuring the meeting room and contact rooms are well stocked
and prepared for occupancy.
 Anticipate and identify potential problems in relation to issues arising, particularly when
priorities can change at very short notice. Use own initiative to undertake action to minimize
disruption to the scheduled workload.
 Arranging, attending and co-coordinating meetings where priorities can change at very short
notice.
 To maintain a high level of confidentiality at all times.
Corporate Communications
 Searching & Sharing Good morning messages for every Monday morning and updating ID’s for
the same.
 Newsletters / News ticker being forwarded as & when asked for
 Supervise togetnewspaper clippings for upcoming biz opportunities to scan and forwarding it
to concerned teams for further progress.

3.  DownloadPQs/NITsand search relevant website for NITs and other business related updation
and inform management and concerned department head.
Indian Institute of Finance (IIF), New Delhi– Noida
OfficerIn charge reporting to the Chairman – May2007 – February 2011
IIFis Graduate BusinessSchool. -One of the excellentB-School’sforFinance
The official publication of Indian Institute of Finance, Finance India is published regularly since 1987, a
leading referred quarterly journal.
Reporting to the Chairman
 To provide effective administrative and secretarial support primarily Director & Chairman
 Assisting the Chairman in day to day activities
 Handled all office management activities related of Senior Management
 Organize office systems-maintained databases
 CorrespondingandcoordinatingwithdepartmentsFinance IndiaEditorial Sectionand reports to
the Editor – in – Chief as in when required during the journal publishing period.
 Full Coordination extended till delivery of publication
 Maintainappointmentschedules,scheduling,coordinatingand handling administrative/faculty
part of meetings, providing necessary documentations.
 Making travel arrangements and ensuring proper logistics
 AttendingChairman’soffice telephone calls, mails, and its screening, redirecting it to relevant
people, if required, Handle Correspondence.
 Maintain other administrative & faculty activities as and when required.
 IncomingCorrespondence-Independently respond to letters and general correspondence of a
routine nature
 Active participationinmajoreventslikenew admission, studentqueries,seminars,Students day
etc.
Connexons Tourism Private Limited, New Delhi
Executive Assistant– Coordinator-FromOctober’06 – April’07
Reportingto the Director of Marriott Global Sales(India& Sub- Continent) & Managing Director,
ConnexonsTourism.
Connexons isGeneral SalesRepresentative (GSR) forMarriottInternational Inc. -one of the largest hotel
chain with over 2900 hotels world-wide. The Marriott Global Sales office looks after the outbound
travel for the entire subcontinent.
Job Profile
 Assisting the Director in day to day activities
 Compiling reports received from branch offices
 Correspondingwithrepresentatives across the Indian sub-continent viz. Sri Lanka and Pakistan
and coordinating with branch offices in Mumbai, Bangalore, Kolkata & Chennai
 Assisting the VIP customers on their hotel requirements world wide

4.  Providing information on hotel availability to customers seeking hotel accommodation world
wide
 Making travel and hotel arrangement for both domestic and international travel for both the
Director and Managing Director
 Update on contact listfor bothhotelsaswell asglobal sales office of Marriott International Inc.
 Ensure the Sales team meets the report deadlines and handles all enquires
 Maintain contacts with the hotels team world wide
 Correspond with Global Sales office in the Middle East i.e. Dubai, Cairo, Bahrain, Jordan
 Active participation in major events like the Road Show, Global Pursuits etc,
Unison Consultants
Secretary to MD cum Coordinator -FromJan., 2004 to Sept.2006
UnisonConsultants– A service providerfor EngineeringIndustries
Job Profile:
 AssistingMDin hisday-to-dayroutine activitiesincludingtakingdictation.
 Takingcare of all appointments,meetings/conferences,travels.
 Handlingcorrespondencesindependently.
 Takingcare of Administrationactivities
 CoordinatingwithSales&Marketingdepartment.
 Attendingtelephone calls,mails,etc.anditsscreening,redirectingittorelevantpeople,if
 required,
 Handle Correspondence,MaintainingMD’sconfidentialrecords withutmostcare.
India Meters Ltd
Executive Assistantto Director / CFO - From 1996 to Dec., 2003
India MeterLtd – An EngineeringIndustrydiversifiedintoTechnology
Job Profile:
 Assistingthe Directorinhisday-to-dayroutine work.
 Handlingcorrespondence independently.
 Fixingappointments&coordinationwithclients.
 InteractingwithGroupcompaniesforMonthlyandquarterlyPresentationonM.I.S.of the
 Company.
 Preparing&circulatingMonthlyMIS and Minutestoall concerned.
 Organizingmeetingsandconferencesandliaisoningwithseniorofficialsof the Group companies.
 Making arrangementsforall travel relatedmatters.
 Maintainingpersonal recordsof Directorlike BankA/cetc.up-to-date.
For C.F.O.:

5.  MaintainingAttendance Register/Leave recordandpassingondetailsof Head/Regionaloffice by
the endof everymonth.
 Providinginformationandservicesfromdifferentunitsonbeingaskedbythemfromtime totime
respectively.
 Making write-upsrelatedtoProjectReports/Due Diligence reportsandthereafterarranging
necessarycopiesof the reportsindesiredpackagingformat.
 Correspondingwiththe factoryunits/banks/andfinancialinstitutionsalongwiththeirreturnfollow-
ups.
 Providingassistance toothercompany officialswheneverrequiredsoasto ensure thatcompany
workdoesnot sufferatany stage.
 AssistingRegional Managerforholdingseminars andcomputerrelatedurgentwork.
For STPI:
When one of our group companies which is into software development, started the job of
establishing an office under the Software Technology Park of India (STPI), I got a chance to be
involved in the project right from Registration to procurement of Software and Hardware from
different countries required for infrastructure.
A key issue handledby me includes:
 DealingwithSTPIconsultant
 DealingwithourForeignVendors/IndianAgents.
 Passingof Bills
 CoordinatingwithA/c’sDepartmentforclearingthe billsof variousNational and
International Vendors.
 DealingwithForwarders
 Preparingnecessaryforcompliance withstatutorydocumentsrequirementslike
CustomsSTPIregistraroffice,income tax office,etc.
 Systematicallymaintainingall the relevantrecordsrelatedSTPIusingscientific
documentation.
 Supervisingalongwithconsultants,duringmaterialinspectionbythe Customs
Authority.
 HandlingqueriesfromAuditorsregardingSTPIrelatedA/c’s
 LiaisoningwithRegional /Headoffice relatedtoSTPIwork.
 Coordinating/regularinteractionwithBanks.
 ProvidingnecessaryinformationtosuperiorsregardingSTPI
Subhash Projects & Mktg. Ltd
Personal Assistant to Vice President- From 1994 to Dec., 1996 :
Subhash Projects& Mktg. Ltd., New Delhi – Engineeringand ConstructionContractors
Job Profile:
 Doingroutine secretarial functionsincludingfiling,draftingresponses.
 Maintainingappointmentdiaries&follow upwithDepartmental headsformeetings
 PreparingDetailedProjectsReport,Tendersandotherdetailsrelatedtoprojects.

6.  Making arrangementsforall travel relatedmatters.
 Attendingtelephone calls,mails,etc.anditsscreening,redirectingittorelevantpeople,
if required,and do self-Correspondence.
Ajudhya Distillery
Executive Secretary to Chairman& Managing Director - From 1988 to 1993
Ajudhya Distillery,NewDelhi - Manufacturer firm into IMFL and Beveragesproducts
Job Profile:
 Handledall routine secretarialaswell asadministrative functions.
 Filing,Telex/Fax operation,dealingwithtelephone enquiries,maintainingappointment
diaries.
 Handledcorrespondencesindependently.
 Overseenoffice functionsduringCMD’sabsence.
 Maintainingrecordsof the weeklymeetingtoall Departments.
 Making travel arrangements.
EDUCATION
 MBA in BusinessAdministration&Operation –PacificInstitute Of Management&
Engineering
 B. A. (Economics) fromKeralaUniversity.
 DiplomainAdvertising&PublicRelationsfromall IndiaInstituteof ManagementStudies
(AIIMS),Chennai.
 DiplomainStenographyfromKeralaGovernmentTechnical EducationBoard.