The document is Aditya Gupta's resume submitted for a job application. It summarizes his qualifications and over 9 years of experience in hotel management, primarily in front office roles. Currently, he is the Assistant Front Office Manager at The Leela Mumbai, where he oversees front office operations and staff. His experience includes roles like Senior Duty Manager, Duty Manager, and Front Office Assistant at other 5-star hotels. He is pursuing an MBA and has professional qualifications in hotel management.
A result oriented professional with over 16 years’ experience in Operations, Guest Services, and Client Servicing & Team Management in hospitality and BPO industry.
Good experience in supervising and managing the operations ensuring adherence to the quality standards & norms of the organization.
Hands on experience in Business Excellence using various quality tools like Lean, Six Sigma and SEM
Deft at maintaining customer & employee satisfaction. Excellent written, communication, inter personal, liaison and problem-solving skills with the ability to work in multi-cultural environment.
Ajay Kunapareddy is applying for a hotel operations manager position and has over 15 years of experience in various roles including front office manager, lobby manager, and operations manager at hotels in Haldwani, Tirupati, Vijayawada, and Sambalpur. He holds a hotel management degree from Osmania University and is seeking a new opportunity to utilize his experience in customer service, financial management, and people management.
The document is a resume submitted by N. Gayathri for a job opportunity. She has an MBA in HR and Finance from CK College of Engineering and Technology and a BSc from Theivanai Ammal College for Women. She has over 5 years of work experience in HR roles at various hotels in Chennai, currently working as Assistant HR Manager at Hotel Centrepoint. Her responsibilities have included recruitment, payroll, employee engagement, and maintaining HR databases. She completed a 3-month internship at Nokia Siemens Networks where she assisted with recruitment, onboarding, training and other HR functions. She also lists her computer skills and personal details such as date of birth and languages spoken.
Ajay Kumar Shastri is seeking a challenging position in hospitality management where he can utilize his 7 years of experience in housekeeping management and operations. He is currently the Assistant Manager of Housekeeping at Crowne Plaza New Delhi Rohini. He has proven abilities in customer service, quality standards, staff management, and achieving customer satisfaction.
Alok Kumar Shukla is seeking a position in hotel management with over 7 years of experience. He holds a degree in hotel management and catering technology. Currently he works as an executive housekeeper at Eulogia Inn in Ahmedabad, India, where he oversees cleaning operations and staff training. Prior to that, he held positions including assistant executive housekeeper, senior housekeeping supervisor, and housekeeping supervisor. Shukla aims to utilize his skills and knowledge of industry trends to serve an organization in the hospitality field.
To effectively train hotel staff to attend to guests, management must ensure that all employees receive formal training on customer service skills and learn to deliver a consistent experience. Communication, body language, clear department expectations, and ongoing training are key aspects to focus on. Employees should be thoroughly trained through interactive simulations to properly handle interactions with guests and address their needs. Regular refresher courses are also important to reinforce best practices for attending to guests.
This document contains the resume of Vignesh R from Ooty, India. It summarizes his personal and professional experience. Vignesh has over 15 years of experience in hospitality management, including roles as Assistant Restaurant Manager, F&B Manager, and Captain. He holds an MBA in Human Resources Management and has strong skills in operations management, customer service, and training.
Rustamjit Singh Sekhon is a hotel and hospitality professional with over 15 years of experience in front office management roles. He has worked at several major hotel chains in India, including ITC Hotels, Radisson Blu, and Sheraton. Currently, he is the Front Office Manager at Radisson Blu Hotel in Amritsar. He has a bachelor's degree in tourism studies and a postgraduate diploma in hospitality management. His skills include operations management, customer service, business development, and strategic planning. He is seeking a new challenging role to further utilize his experience.
A result oriented professional with over 16 years’ experience in Operations, Guest Services, and Client Servicing & Team Management in hospitality and BPO industry.
Good experience in supervising and managing the operations ensuring adherence to the quality standards & norms of the organization.
Hands on experience in Business Excellence using various quality tools like Lean, Six Sigma and SEM
Deft at maintaining customer & employee satisfaction. Excellent written, communication, inter personal, liaison and problem-solving skills with the ability to work in multi-cultural environment.
Ajay Kunapareddy is applying for a hotel operations manager position and has over 15 years of experience in various roles including front office manager, lobby manager, and operations manager at hotels in Haldwani, Tirupati, Vijayawada, and Sambalpur. He holds a hotel management degree from Osmania University and is seeking a new opportunity to utilize his experience in customer service, financial management, and people management.
The document is a resume submitted by N. Gayathri for a job opportunity. She has an MBA in HR and Finance from CK College of Engineering and Technology and a BSc from Theivanai Ammal College for Women. She has over 5 years of work experience in HR roles at various hotels in Chennai, currently working as Assistant HR Manager at Hotel Centrepoint. Her responsibilities have included recruitment, payroll, employee engagement, and maintaining HR databases. She completed a 3-month internship at Nokia Siemens Networks where she assisted with recruitment, onboarding, training and other HR functions. She also lists her computer skills and personal details such as date of birth and languages spoken.
Ajay Kumar Shastri is seeking a challenging position in hospitality management where he can utilize his 7 years of experience in housekeeping management and operations. He is currently the Assistant Manager of Housekeeping at Crowne Plaza New Delhi Rohini. He has proven abilities in customer service, quality standards, staff management, and achieving customer satisfaction.
Alok Kumar Shukla is seeking a position in hotel management with over 7 years of experience. He holds a degree in hotel management and catering technology. Currently he works as an executive housekeeper at Eulogia Inn in Ahmedabad, India, where he oversees cleaning operations and staff training. Prior to that, he held positions including assistant executive housekeeper, senior housekeeping supervisor, and housekeeping supervisor. Shukla aims to utilize his skills and knowledge of industry trends to serve an organization in the hospitality field.
To effectively train hotel staff to attend to guests, management must ensure that all employees receive formal training on customer service skills and learn to deliver a consistent experience. Communication, body language, clear department expectations, and ongoing training are key aspects to focus on. Employees should be thoroughly trained through interactive simulations to properly handle interactions with guests and address their needs. Regular refresher courses are also important to reinforce best practices for attending to guests.
This document contains the resume of Vignesh R from Ooty, India. It summarizes his personal and professional experience. Vignesh has over 15 years of experience in hospitality management, including roles as Assistant Restaurant Manager, F&B Manager, and Captain. He holds an MBA in Human Resources Management and has strong skills in operations management, customer service, and training.
Rustamjit Singh Sekhon is a hotel and hospitality professional with over 15 years of experience in front office management roles. He has worked at several major hotel chains in India, including ITC Hotels, Radisson Blu, and Sheraton. Currently, he is the Front Office Manager at Radisson Blu Hotel in Amritsar. He has a bachelor's degree in tourism studies and a postgraduate diploma in hospitality management. His skills include operations management, customer service, business development, and strategic planning. He is seeking a new challenging role to further utilize his experience.
Kapil Singh Thapa's curriculum vitae provides details of his work experience, education, skills, and objectives. He has over 15 years of experience in hospitality management, including 12 years in management roles. Currently, he works as Vice President and General Manager for Diwan restaurant in Gurgaon, India, where he oversees finances, operations, marketing, and more. His objectives include achieving professional excellence through leadership and technical skills.
Julie Ann D. Delos Santos is seeking a job that allows her to utilize her skills and broaden her knowledge. She has 2 years of experience in human resources, administration, and customer service. She is detail-oriented, a team player, and has strong communication and problem-solving skills. Her professional experience includes roles in customer service and recruitment at BDO Unibank and Toyota, where she assisted with tasks like processing transactions, interviewing candidates, and onboarding new hires. She holds a bachelor's degree in psychology.
I have over 17 years of experience across Customer Service Management, Sales & Administration, Branch Management, Human Resource Management, Internal Auditing, Quality Assurance, Revenue Generation, Relationship Management, Liaison & Coordination and Team Management. I have innate sense of task prioritization, managerial aptitude and result oriented attitude towards accelerating organizational growth and that too in a high pressured and time bound environment.
I believe that one of my most distinguishing characteristics is the diversity of experiences I possess. As you review my resume, you would find my candidature a perfect fit for the above mentioned position. I have consistently proven my ability to handle operational and strategic levels of multiple responsibilities in crisis and pressure, while operating under rigorous deadlines.
Raghavendraa Rao has over 8 years of experience in human resources. He is currently working as the Manager of HR at ITC Fortune Park Vallabha in Hyderabad, India. Some of his key responsibilities include recruitment, compensation and benefits administration, employee relations, and performance management. He has received several awards for his work, including awards for teamwork, customer service, and overall best performance.
Sadhna Sargam has over 5 years of experience in human resources with Larsen & Toubro Ltd. She has expertise in talent acquisition, compensation and benefits, payroll, and employee engagement. She is seeking new opportunities to utilize her skills and continue developing professionally.
Tajbar Singh Rana has over 15 years of experience in hotel operations and management. He is currently the Operations Manager at Grand Venizia, where he oversees all hotel departments and ensures smooth operations. Prior to this, he held front office management roles at Carlson Rezidor hotels and was the Duty Manager at Clarion Collection New Delhi. Rana aims to contribute to organizational growth with a positive attitude and team spirit.
Chandni Verma is seeking a senior manager role utilizing her experience in administration. She has an MBA in HR and administration and is currently a senior manager of sales administration at Bajaj Allianz Life Insurance. Her past roles include senior executive positions at Talent Pro HR India and coordinator roles at InTarvo Technologies. She has strong skills in organization, communication, problem solving, and teamwork.
Rajesh has over 4 years of experience in human resources. He currently seeks a challenging career in HR management. He has a background in onboarding employees and coordinating various HR tasks like training, leave management, and employee activities. His past roles include working as an HR analyst focusing on onboarding at Deloitte and as an HR associate handling pre-joining and post-joining formalities at Zenmonics Software. Rajesh has an MBA in HR and skills in HR tools, communication, and Microsoft Office.
Niyaz Ahmad Wani has over 8 years of experience in human resources and project management. He has strong communication, problem solving, and customer service skills. Currently he works as a Senior IT Recruiter in Virginia, recruiting candidates for various IT positions. Previously he has held roles as a Project Manager and Sales Manager. He has a Bachelor's degree in Computer Applications and a Master's degree in Business Administration with a dual specialization in HR and Banking.
T Jaya Anand Kumar is seeking a career opportunity where he can utilize his 4 months of experience interning in various departments at Hilton Hotels & Resorts in Chennai. He has a Bachelor's degree in Hotel Management from Osmania University and is currently pursuing an MBA in International Business Management. His internship experience includes front office work like greeting guests and addressing requests, housekeeping duties like inspecting rooms and restocking supplies, and food and beverage service such as taking orders and maintaining dining areas. He is certified in LEAD training and has participated in workshops on industry expectations as well as visits to production facilities.
Hello .....!!,
Greeting of the day..!
I am Ramya Krishna holds 4 years of experience into HR executive, i am looking for job.
Regards,
Ramya Krishna G
91-9885864782
Priya Anil is a highly competent human resources and administration professional with over 10 years of experience, including 8 years in Dubai. She has extensive experience in recruitment, talent acquisition, performance management, compensation and benefits administration, employee relations, and developing and implementing HR policies and procedures. Currently she is the HR Manager for Al Sharif Investment and Moylos Restaurant, where she handles all aspects of HR operations and a team of two employees. She has a proven track record of successfully achieving organizational goals and objectives.
Naveen Sharma is an experienced HR professional with over 15 years of experience in recruitment, payroll management, employee relations, training and development. He is currently working as the Area Head of HR for Eureka Forbes Ltd., where he manages recruitment, induction, payroll, employee engagement activities and performance management for multiple states. Prior to this, he held HR roles with increasing responsibilities at various companies such as Bajaj Capital Insurance Broking Ltd. and SA Career Consultants Pvt Ltd. He holds a B.Com degree and is pursuing an MBA in HR.
The document is a resume for Manikant Goyal summarizing his work experience and qualifications. It details his current role as a Senior Management Associate for HR and Administration at DB Corp Limited, along with previous roles and education. Key responsibilities included talent acquisition, employee training and development, payroll management, and administrative tasks.
Ishwari Prasad Tyagi is seeking a position in a professionally managed service industry where he can utilize his hospitality management skills. He has over 5 years of experience in guest service roles at Leela Ambience Convention Hotel and The Ginger Hotels. He has a bachelor's degree in hotel management and is proficient in English, Hindi, MS Office, hotel property management systems, and online reservations. His objective is to take on challenging tasks through innovation and creativity.
Ravi Inder Nath Rajput has over 10 years of experience in training and development roles. He has worked as a Senior Technical Support Trainer at FGI Fagends Group Of Industries, where he scheduled training sessions, identified training needs, and helped agents improve their customer satisfaction scores. Previously, he served as a Soft Skill & Language Coach at Mantra Group Of Companies, conducting assessments, customizing training modules, and attending to candidate queries. Ravi also has experience working as a Technical Support Specialist and Senior Exec Training at IBM Daksh Business Process Services. He enjoys photography, music, and traveling in his free time.
Uma Chandra Sekhar Adapa has over 7 years of experience in human resources management. She has a proven track record of introducing process improvements and staff development initiatives to drive corporate goals. Her experience includes recruitment, benefits administration, employee relations, and ensuring compliance with labor laws. She currently serves as Senior Manager of HR for Tirumala Music Centre, where her responsibilities include recruitment, performance management, training programs, and managing attendance and leave approval.
Raghvendra Mani Tripathi is seeking an administrative role that allows him to utilize his 6 years of experience in administration and operations. He has experience in bookkeeping, vendor management, legal procedures, and event organization. His most recent role was as an Administration Executive at Relax India Group, where he handled administrative tasks and maintained legal records.
Pavan Kumar is seeking a challenging position in human resource management. He has over 4 years of experience in human resources administration. He currently works as an Executive HR at Future Retail Limited, where he handles all aspects of HR for a store with over 100 employees. Prior to this, he worked as an IT recruiter and provided training at Microsoft. Pavan holds an MBA in human resource management and has expertise in recruitment, employee development, payroll, and statutory compliance.
Paramita Chowdhury is an experienced HR professional with over 10 years of experience in recruitment, HR operations, employee engagement, and line HR roles. She is currently working as an Assistant Manager HR at Hinduja Global Solutions. Her career summary highlights her experience with organizations like Mphasis, Aegis Limited, and Sellcraft Softech in various HR capacities including recruitment, employee relations, performance management, and HR operations. She holds an MBA in Human Resources and relevant professional qualifications.
Santanu Ghosh is a competent hospitality professional with 12 years of experience in various roles within the housekeeping department. He is currently the Executive Housekeeper at Taj Bengal in Kolkata. He has a diploma in hotel management and has worked at prestigious properties like Oberoi Vanyavilas, Oberoi New Delhi, and The Oberoi Grand. He is seeking a managerial role utilizing his skills in guest services, operations management, and team leadership.
RIZWA HOTELS is a leading hotel management company that specializes in providing top-notch solutions for all issues related to hotel management and operations. We are experts in hotel revenue management and hotel staff management, working closely with hotels to increase their revenue, enhance staff productivity, and provide an exceptional guest experience. Our serviced apartments are located in the best areas of the city center, giving you a wide range of options to choose from that match your needs and lifestyle. Our hotel and B&B management service offers professional management solutions to help hotel owners maximize revenue and guest satisfaction. Our experienced team handles everything from front desk operations to housekeeping and maintenance.
Contact us today to learn more about our hotel management and revenue management services.
Kapil Singh Thapa's curriculum vitae provides details of his work experience, education, skills, and objectives. He has over 15 years of experience in hospitality management, including 12 years in management roles. Currently, he works as Vice President and General Manager for Diwan restaurant in Gurgaon, India, where he oversees finances, operations, marketing, and more. His objectives include achieving professional excellence through leadership and technical skills.
Julie Ann D. Delos Santos is seeking a job that allows her to utilize her skills and broaden her knowledge. She has 2 years of experience in human resources, administration, and customer service. She is detail-oriented, a team player, and has strong communication and problem-solving skills. Her professional experience includes roles in customer service and recruitment at BDO Unibank and Toyota, where she assisted with tasks like processing transactions, interviewing candidates, and onboarding new hires. She holds a bachelor's degree in psychology.
I have over 17 years of experience across Customer Service Management, Sales & Administration, Branch Management, Human Resource Management, Internal Auditing, Quality Assurance, Revenue Generation, Relationship Management, Liaison & Coordination and Team Management. I have innate sense of task prioritization, managerial aptitude and result oriented attitude towards accelerating organizational growth and that too in a high pressured and time bound environment.
I believe that one of my most distinguishing characteristics is the diversity of experiences I possess. As you review my resume, you would find my candidature a perfect fit for the above mentioned position. I have consistently proven my ability to handle operational and strategic levels of multiple responsibilities in crisis and pressure, while operating under rigorous deadlines.
Raghavendraa Rao has over 8 years of experience in human resources. He is currently working as the Manager of HR at ITC Fortune Park Vallabha in Hyderabad, India. Some of his key responsibilities include recruitment, compensation and benefits administration, employee relations, and performance management. He has received several awards for his work, including awards for teamwork, customer service, and overall best performance.
Sadhna Sargam has over 5 years of experience in human resources with Larsen & Toubro Ltd. She has expertise in talent acquisition, compensation and benefits, payroll, and employee engagement. She is seeking new opportunities to utilize her skills and continue developing professionally.
Tajbar Singh Rana has over 15 years of experience in hotel operations and management. He is currently the Operations Manager at Grand Venizia, where he oversees all hotel departments and ensures smooth operations. Prior to this, he held front office management roles at Carlson Rezidor hotels and was the Duty Manager at Clarion Collection New Delhi. Rana aims to contribute to organizational growth with a positive attitude and team spirit.
Chandni Verma is seeking a senior manager role utilizing her experience in administration. She has an MBA in HR and administration and is currently a senior manager of sales administration at Bajaj Allianz Life Insurance. Her past roles include senior executive positions at Talent Pro HR India and coordinator roles at InTarvo Technologies. She has strong skills in organization, communication, problem solving, and teamwork.
Rajesh has over 4 years of experience in human resources. He currently seeks a challenging career in HR management. He has a background in onboarding employees and coordinating various HR tasks like training, leave management, and employee activities. His past roles include working as an HR analyst focusing on onboarding at Deloitte and as an HR associate handling pre-joining and post-joining formalities at Zenmonics Software. Rajesh has an MBA in HR and skills in HR tools, communication, and Microsoft Office.
Niyaz Ahmad Wani has over 8 years of experience in human resources and project management. He has strong communication, problem solving, and customer service skills. Currently he works as a Senior IT Recruiter in Virginia, recruiting candidates for various IT positions. Previously he has held roles as a Project Manager and Sales Manager. He has a Bachelor's degree in Computer Applications and a Master's degree in Business Administration with a dual specialization in HR and Banking.
T Jaya Anand Kumar is seeking a career opportunity where he can utilize his 4 months of experience interning in various departments at Hilton Hotels & Resorts in Chennai. He has a Bachelor's degree in Hotel Management from Osmania University and is currently pursuing an MBA in International Business Management. His internship experience includes front office work like greeting guests and addressing requests, housekeeping duties like inspecting rooms and restocking supplies, and food and beverage service such as taking orders and maintaining dining areas. He is certified in LEAD training and has participated in workshops on industry expectations as well as visits to production facilities.
Hello .....!!,
Greeting of the day..!
I am Ramya Krishna holds 4 years of experience into HR executive, i am looking for job.
Regards,
Ramya Krishna G
91-9885864782
Priya Anil is a highly competent human resources and administration professional with over 10 years of experience, including 8 years in Dubai. She has extensive experience in recruitment, talent acquisition, performance management, compensation and benefits administration, employee relations, and developing and implementing HR policies and procedures. Currently she is the HR Manager for Al Sharif Investment and Moylos Restaurant, where she handles all aspects of HR operations and a team of two employees. She has a proven track record of successfully achieving organizational goals and objectives.
Naveen Sharma is an experienced HR professional with over 15 years of experience in recruitment, payroll management, employee relations, training and development. He is currently working as the Area Head of HR for Eureka Forbes Ltd., where he manages recruitment, induction, payroll, employee engagement activities and performance management for multiple states. Prior to this, he held HR roles with increasing responsibilities at various companies such as Bajaj Capital Insurance Broking Ltd. and SA Career Consultants Pvt Ltd. He holds a B.Com degree and is pursuing an MBA in HR.
The document is a resume for Manikant Goyal summarizing his work experience and qualifications. It details his current role as a Senior Management Associate for HR and Administration at DB Corp Limited, along with previous roles and education. Key responsibilities included talent acquisition, employee training and development, payroll management, and administrative tasks.
Ishwari Prasad Tyagi is seeking a position in a professionally managed service industry where he can utilize his hospitality management skills. He has over 5 years of experience in guest service roles at Leela Ambience Convention Hotel and The Ginger Hotels. He has a bachelor's degree in hotel management and is proficient in English, Hindi, MS Office, hotel property management systems, and online reservations. His objective is to take on challenging tasks through innovation and creativity.
Ravi Inder Nath Rajput has over 10 years of experience in training and development roles. He has worked as a Senior Technical Support Trainer at FGI Fagends Group Of Industries, where he scheduled training sessions, identified training needs, and helped agents improve their customer satisfaction scores. Previously, he served as a Soft Skill & Language Coach at Mantra Group Of Companies, conducting assessments, customizing training modules, and attending to candidate queries. Ravi also has experience working as a Technical Support Specialist and Senior Exec Training at IBM Daksh Business Process Services. He enjoys photography, music, and traveling in his free time.
Uma Chandra Sekhar Adapa has over 7 years of experience in human resources management. She has a proven track record of introducing process improvements and staff development initiatives to drive corporate goals. Her experience includes recruitment, benefits administration, employee relations, and ensuring compliance with labor laws. She currently serves as Senior Manager of HR for Tirumala Music Centre, where her responsibilities include recruitment, performance management, training programs, and managing attendance and leave approval.
Raghvendra Mani Tripathi is seeking an administrative role that allows him to utilize his 6 years of experience in administration and operations. He has experience in bookkeeping, vendor management, legal procedures, and event organization. His most recent role was as an Administration Executive at Relax India Group, where he handled administrative tasks and maintained legal records.
Pavan Kumar is seeking a challenging position in human resource management. He has over 4 years of experience in human resources administration. He currently works as an Executive HR at Future Retail Limited, where he handles all aspects of HR for a store with over 100 employees. Prior to this, he worked as an IT recruiter and provided training at Microsoft. Pavan holds an MBA in human resource management and has expertise in recruitment, employee development, payroll, and statutory compliance.
Paramita Chowdhury is an experienced HR professional with over 10 years of experience in recruitment, HR operations, employee engagement, and line HR roles. She is currently working as an Assistant Manager HR at Hinduja Global Solutions. Her career summary highlights her experience with organizations like Mphasis, Aegis Limited, and Sellcraft Softech in various HR capacities including recruitment, employee relations, performance management, and HR operations. She holds an MBA in Human Resources and relevant professional qualifications.
Santanu Ghosh is a competent hospitality professional with 12 years of experience in various roles within the housekeeping department. He is currently the Executive Housekeeper at Taj Bengal in Kolkata. He has a diploma in hotel management and has worked at prestigious properties like Oberoi Vanyavilas, Oberoi New Delhi, and The Oberoi Grand. He is seeking a managerial role utilizing his skills in guest services, operations management, and team leadership.
RIZWA HOTELS is a leading hotel management company that specializes in providing top-notch solutions for all issues related to hotel management and operations. We are experts in hotel revenue management and hotel staff management, working closely with hotels to increase their revenue, enhance staff productivity, and provide an exceptional guest experience. Our serviced apartments are located in the best areas of the city center, giving you a wide range of options to choose from that match your needs and lifestyle. Our hotel and B&B management service offers professional management solutions to help hotel owners maximize revenue and guest satisfaction. Our experienced team handles everything from front desk operations to housekeeping and maintenance.
Contact us today to learn more about our hotel management and revenue management services.
Tamal Chatterjee is seeking a position as a Front Office Manager with over 10 years of experience in hotel management. He has extensive experience managing front office operations and driving revenue generation strategies at hotels like The Gateway Hotel - Ganges in Varanasi and Usha Kiran Palace in Gwalior. He has a degree in Hospitality and Hotel Administration and provides references from previous employers.
Harikrishna Gogineni is seeking a position that utilizes over 10 years of experience in hospitality hotel management and 4 months in healthcare BPO. He has expertise in business processes, technical development, presentations, user manuals, problem solving, decision making, and client/team relations. His academic background includes an Advanced Diploma in Hospitality Hotel Management and a Bachelor's degree in both Hotel Management and Commerce. He has over 10 years of experience in various housekeeping and managerial roles in hotels in India, Australia, and the UAE.
1. Sujeet Kumar Jha is seeking a challenging position in hospitality where he can apply his expertise in customer satisfaction, quality, and excellence.
2. He has over 5 years of experience in front office management roles at hotels in India, currently serving as Assistant Front Office Manager at a hotel in Bodhgaya, Bihar.
3. His responsibilities include overseeing front desk operations, staff training, ensuring high guest satisfaction, and resolving guest issues.
Sandeep Uttam is seeking a position that allows him to utilize his skills in hospitality and facility management. He has over 15 years of experience in various roles, including general manager, senior operation manager, and assistant general manager. His core competencies include facility management, operations management, and hospitality management. He holds a diploma in hotel management and catering technology and has worked for several facility management companies managing various services and sites.
Jose Thomas is seeking a management position in the hospitality industry. He has over 15 years of experience in hospitality roles including as Assistant Manager of Concierge at Kempinski Ambience Hotel Delhi and Concierge Executive during the pre-opening of the same property. He possesses strong customer service, communication, and organizational skills. Thomas is trained in emergency response and holds qualifications in human resources management and business administration.
Sumit Tiwari is seeking a position that utilizes his technical and management skills. He has over 5 years of experience in the hospitality industry, working in roles such as Assistant Reservation Manager and Guest Services Officer. He is proficient in Microsoft Office applications and hotel management software. Tiwari aims to contribute to organizational growth through forecasting, revenue optimization, inventory management, and effective communication. He has a B.Sc. in Hospitality Management and enjoys singing, sports, and video games.
Francisco Gonzalez Jr. has over 15 years of experience in customer service, human resources, sales, and restaurant management. He currently works as the Customer Service and Staff Support Manager for Synergia Solutions Inc., where he ensures customer needs are met and promotes excellent customer service. Previously he has held roles as Office and HR Manager, Account Manager, Sales Manager, and Dining Supervisor. He has a Bachelor's Degree in Hotel and Restaurant Management and certifications in HR best practices.
Ram Kumar has over 5 years of experience in product development, business development, marketing, and operations management. He holds a Master's degree in Tourism Management and a Bachelor's degree in Hospitality and Hotel Administration. His career includes roles in hotel operations management, front office management, food and beverage team leading, and contracting with hotels in the UAE.
Indrani Bhattacharjee has over 15 years of experience working as an executive secretary and front office manager. She is currently the Secretary to the Executive Director & President at Godrej Industries Limited. Previously, she has held secretarial roles at other companies and has managed front offices at hotels. She has strong communication, organizational, and problem-solving skills.
Currently, I am working with the Evolve Back Resorts Coorg & Kabini, Karnataka India.
I am the Learning & Development / Training Sr. Executive.
I am looking forward for better opportunities to build and enhance my career path.
I am looking forward to join an esteemed organisation in the Training department.
Prashant Seegu is seeking a role that allows him to learn and implement important aspects of hospitality. He has nearly 2 years of experience in various roles within the hospitality industry. He holds a BSC degree in Hotel and Hospitality Administration. He has received several awards for his work, including Gold Passport Star of the Year in 2013. His work experience includes roles at Hyatt Regency Chennai, Hyatt Amritsar, Holiday Inn New Delhi Aerocity, and currently at Hilton Shillim Estate Retreat and Spa, where he works as Duty Manager of the Front Office. His responsibilities have included shift supervision, night audits, lobby operations, reservations, and ensuring high quality customer service.
Sunil Kumar is seeking a middle level position in operations management, guest servicing, or quality compliance in the hospitality industry. He has over 5 years of experience as an F&B professional with a BSC degree in Hotel Management from SAMS IHM Varanasi. His resume details his qualifications, experience working at hotels like Crowne Plaza and The Claridges, responsibilities including maintaining beverage control and maximizing revenue, and skills like knowledge of MICROS and Opera software.
Dilip Awasthi has over 22 years of experience in hospitality operations management and administration. He has a proven track record of increasing revenues and improving efficiency. He is proficient in managing various food and beverage outlets like restaurants, coffee shops, banquets, and bars. He has significantly improved organizational effectiveness through customer-focused strategies and ensuring high customer service standards. Awasthi seeks a position in food and beverage services operations management where he can implement systems to achieve maximum efficiency and deliver excellent customer satisfaction.
Ashutosh is a restaurant and catering manager based in Delhi, India with over 9 years of experience in hospitality. He has held roles such as assistant manager, team leader, and restaurant manager at various establishments in Delhi. Ashutosh has expertise in guest service, quality compliance, and operational management. He is competent in building business relations with guests, cost control, and motivating employees. Currently, Ashutosh works as the restaurant and catering manager at a Bangkok restaurant.
Kashmir Singh Thakur is seeking a career opportunity as a housekeeping professional with over 14 years of experience in hotel housekeeping management. He has held roles such as Executive Housekeeper, Housekeeping Supervisor, and Room Attendant at various hotels in Amritsar and Jalandhar, India. Thakur has expertise in areas such as budgeting, staff training, customer service, inventory management, and health and safety. He aims to utilize his leadership skills and experience to efficiently manage housekeeping operations and staff.
Abu Sohaib Usmani - Training Manager (1)Abu Usmani
Abu Sohaib Usmani is seeking a position that allows him to utilize his 6 years of experience in hospitality training and operations management. He currently serves as the Training Manager for S M G Hotels & Resorts in Haryana, where he administers training programs, evaluates effectiveness, and manages budgets. Previously, he held training roles at College of Hospitality Administration in Jaipur and Taj Krishna in Hyderabad. He has a bachelor's degree in hotel management and seeks to better serve an organization with his skills in problem solving, teamwork, and commitment.
Manjur Rahman is seeking challenging assignments in hotel operations with growth-oriented organizations in hospitality. He has over 2 years of experience in front office operations at Four Points by Sheraton Bengaluru, where he handles day-to-day operations like guest services, coordinating departments, and resolving issues. His skills include front office management, customer service, training, communication, and problem solving abilities.
Shikha Tejpal has over 6 years of experience in operations management, training and development, and client relations in the hospitality industry. She is currently the Corporate Communication Manager at LMJ International Ltd, where she creates marketing materials, implements CSR activities, and more. Previously, she held roles as a Training Executive and Customer Relations Executive at ITC Maurya, where she conducted training sessions, managed operations and client satisfaction, and developed business. She is pursuing an MBA in HR and has received various accomplishments and distinctions over her career in the hospitality industry.
1. I am submitting herewith my resume for your perusal and
favorable consideration in your esteem organization.
Review of my credentials will indicate that I am a qualified and high performing
individual with excellent professional & technical skills achieved via rich cross-functional
exposure of over 9++ years; currently spearheading efforts with Leela Hotels, Palaces&
Resorts, India as Assistant Front Office Manager .
My core competencies are in the domain of Administration and Operation, Strategic
Planning, Cross Functional Coordination, Business Development, Inventory management,
new systems & process, Staff Training & Development, Procedure & Systems, Product
Quality Assurance, Customer Services, Front Office and handling different sub sections,
Guest Service.
I am an innovative thinker, able to apply analysis and creativity to problem solving. I am
a highly personable, self-motivated and diligent individual with flexibility to adapt to new
situations.
Driven by high energy levels and technical competence I am confident of making visible
contribution to company’s growth and profitability objectives.
A tour through my enclosed resume shall take you through the details and I am
confident, in my credentials you would find a perfect fit for the said job. Thank you for
sparing your time.
I would appreciate the chance to meet with you in person to discuss as to how I could be
a vital part of your organization.
Thanking you in anticipation.
Yours sincerely
Aditya Gupta
2. ADITYA GUPTA
ACCOMPLISHED HOSPITALITY PROFESSIONAL SEEKING MIDDLE
MANAGEME NT ASSIGNME NT IN A MULTI NATIONAL COMPANY
Profile:
An avid hospitality professional, well versed with all operations and functions related to Hotel
Management (Front Office) with an experience of over 9 years.
Exposed to comprehensive range of responsibilities from almost all aspects in Front Office.
High Calibre Professionalism in building relations and natural flair for interacting with people.
Excellent communication, inter personal, relationship management and problem solving skills
with the ability to work in multicultural environment.
Thorough Professional with strong leadership qualities, self-motivated and team oriented with
sound public relations talent and the ability to provide excellent customer support.
POSITION
Middle Management
PERSONAL DETAILS
Date of birth 27th July 1985
Nationality Indian
Address 50 A Sawan Park Ashok Vihar
Phase 3 Delhi 110052
India
TELEPHONE +91 9811050606
MOBILE
Email: adityaguptahm@gmail.com
Languages Known: Hindi, English& Basic German
EMPLOYMENT RECORD
2010 – Present: The Leela Ambience, Hotel & Residences, Gurgaon and The
Leela Mumbai
Gurgaon: Five Star Hotel with 411 Guestrooms including 322 Rooms, 89 Residences,1
Bar 2 Specialty Restaurants, 1 coffee shop, In Room service, Banquet services and a
Club. Hotel also have a 9 hole golf course.
Mumbai: Five Star Hotel with 391 Guestrooms including 27 suites, 1 Bar 3 specialty
restaurants 1 coffee shop, in room service, banquets services, a lobby lounge.
3. Assistant Front Office Manager Gurgaon – October’2014 till 31st July: Assistant
Front Office Manager Mumbai as Department Head since 1st August till date.
Represents the department in absence of FOM at all meetings as required by
Executive Management and acts in the absence of senior management in all
matters.
Reviews Customer Feedback System (CFS) feedbacks and Mystery Audit findings
and makes and reviews progress on the action-plans to improve the same.
Assists the Front Office Manager in conducting the Training Needs Analysis (TNA)
of the Food and Beverage Department and liaises with the training department to
design the training calendar plan in lines with the TNA.
Works with the training department to ensure that required training are conducted
as per schedule and that the training objectives are met. Ensures that listed team
members participate in such training modules and mandatory training programs
and attain the required certifications.
Attends weekly Rooms Meeting and Daily Operations Meeting and contributes to all
staff meetings and other related activities.
Assures that all financial and credit procedures are followed. Follows up on credit
problems with Front Office Manager and/or Credit Manager. Reviews all paid-outs,
rebates, Petty Cash disbursements and Direct Billings. Checks cashiers’ work at
end of shift to ensure all transactions are reconciled with proper approvals and
endorsements
Assigning and overlooking the Duty Roster for the Front Office Department
Approve the working schedule for the team attendants and submits them to front
office manager
Visits various IHM institutes for the process of recruitments and Viva’s
Approve and sign for allowances, rebates etc., as required by Front Office Cashier
Co-ordinate with all departments concerned in order to maintain Front Office
functions properly
Continually review the operational arrangements and controls to maximize the
efficiency levels and targets
Ensures that all associates report to duty punctually and maintain a high standard
of personal appearance and Hygiene all the times.
Approves leave requests for the Duty Managers after considering peaks and
troughs in the business patterns. Maintains updated staff files on annual leave,
medical leave, punctuality and personal details of the staff.
Participates in the orientation of all new front desk staff.
Attends weekly Rooms Meeting and Daily Operations Meeting and contributes to all
staff meetings and other related activities.
Establishes regular and continual contact with guests staying at the hotel so as to
ascertain their comfort of stay.
Assists to define plans for satisfaction and delight of all guests in general and
repeat guests in particular.
Worked as Senior Duty Manager – Front Office with the Leela Ambience Hotel &
Residences Gurgaon Delhi NCR (India) October 2013 till September 2014
• Ensures up to-date records are maintained on front office staff personnel
attendance, appearance, standards, work and vacation schedules, labor costs,
payroll , absenteeism and disciplinary action
• Ensures that all the employees understand and comply with the Company’s
Corporate Code of Conduct
• Analyses employee satisfaction survey (ESS) results to identify and
4. minimize key dis-satisfiers among employees and develops initiatives to
“engage” associates, enhance employee morale and thus create an
energized place.
• Sets goals and expectations for all the Duty Managers based on the BSC-KRA
and coaches & helps the team to meet and exceed these goals by taking an
active interest in their performance improvement, welfare and development.
• Follows up with the engineering department for ‘Out of Order’ & ‘Out of Service’ #
Worked as Duty Manager – Front Office with the Leela Ambience Hotel &
Residences Gurgaon Delhi NCR (India) November 2011 till October 2013
To supervise the operation of the hotel through qualified, well-trained staff while
maintaining high degree of guest satisfaction.
Supervising the operations in the absence of Front Office Manager.
To ensure smooth functioning of all sub departments of the property, thus
ensuring guest delight.
To monitor and review the monthly profit and loss statement, analyse results and
take action when necessary.
Responsible for National, International Conferences, Delegations, visits of
Dignitaries, Launches and other major events.
Formulate, conduct and oversee training programs / workshops for the staff.
Participation in General / Senior Management meetings
GHA Enrollments & standards
Daily Up sell against targets (Rooms & Transport)
Plan and Organize special events, Large group, incentive and festive promotions.
Long stay billing and issues.
Promotion of Brand Loyalty Scheme.
Supervising, directing, coordinating, influencing and persuading staff in order to
maintain high service standards of hotel.
Helping room reservations and Guest relations to constantly improvise on their
interactions with guest relating subjects and devising better methods to solve
problems.
Worked as Assistant Manager – Front Office with the Leela Ambience Hotel &
Residences Gurgaon Delhi NCR (India) November 2010 – October 2011
• Ensuring proper maintenance of day to day reports & appropriate compilation of
the same.
• Assessing team accomplishments motivate junior personnel and inculcating sense
of team spirit.
• Be a one point contact for all hotel queries and complaints.
• Improving complaint handling techniques and ensure proper resolving of
complaints.
• Focused on increasing the volume of business by up selling the room and by
guiding the team towards the achievement of guest satisfaction to ensure repeat
business.
• Ensuring proper formulation of reports for all departmental heads and timely
distribution.
• Awarded with the Skill Trainer Certificate in 2012.
5. • Awarded with the Employee of the Quarter during the World Economic Forum
event held in the hotel from October to December 2012.
• Awarded with the Employee of the Quarter from April to June 2013.
• Got the certificate in the Emergency First Aid from SRIMS Gurgaon.
• Awarded for Living the Leela Dharma’s in July, 2012
Worked as Conference Executive March 2010 – October 2010 and as Front
Office Assistant with the Taj Mahal Hotel New Delhi (India) (April 2008– March
2010)
At the heart of New Delhi, lies, arguably, the most distinguished address in India's
capital. On Number One Man Singh Road stands a tribute to timeless hospitality and
service, complementing the broad boulevards and leafy splendour of Delhi's chief
architect, Edwin Lutyens. Indeed, it is the one address, visiting dignitaries and heads of
state prefer, given its stateliness and security, its original culinary innovations, and the
air of quiet, restrained luxury that permeates every aspect of a visitor's stay.
Five Star Hotel with 294 Guestrooms including 1 Bar 3 Specialty Restaurants, 1 coffee
shop, in room dining and banqueting services
Accountabilities & Achievements:
• One point contact for the Group Coordination in the hotel.
• Ensure smooth check in to check out of the entire Delegation in the hotel.
• Attending Pre Con of the Group and action the requirements accordingly.
• Coordinating with the Embassy team and the hotel management in order to
ensure the smooth check in of the head of the state visit.
• Pre Arrival work in terms of room check with embassy team security and Delhi
police.
• Post departure coordination with Front office and Credits in order to close the Pay
Masters.
Key Accountabilities & Achievements:
• Ensuring adherence to quality standards in attending Customers
• Associate of the month in October 2008.
• Letter of appreciation from the General Manager of the hotel for scoring 100% in
LHW (Leading Hotels of the World) Audit in 2009.
• Certificate from the Hotel for best team at Cashiers for GSTS.
• Did a project on Front Office and Various Loyalty Programs at the Taj
• H.O.D’s Choice in the year 2008.
Professional Qualification:
• Pursuing MBA in Sales & Marketing from Symbiosis Pune as a Distance
Learning Program.
6. • Completed 4 years Degree course in Hotel Management from Banarsi Das
Chandiwala Institute of Hotel Management and Catering Technology
affiliated to Guru Gobind Singh Indraprastha University Delhi.
• Learned German Language form Khalsa College Delhi University as a
Certificate Course.
• Higher Secondary Education and 10th from D.L.D.A.V School Pitam Pura, Delhi.
• Diploma in Computer Hardware from IHT, Azad Pur, Delhi.
Industrial Training and Other Jobs
• Completed 9 Months on the Job Training in the Taj Mahal Hotel New Delhi from
July’ 07 to April’ 08
• Completed 45 Days training IT with the Taj Sats Air Catering Limited in
1st October 2005- 15th November 2005.
• Merit trac (Event Mgt. Co.): Regular basis organizing events for
companies like American Express, HDFC Banks etc.
• Sales Promotion: Piscean India Limited: Campaigning for Selling Products of
Nestle & Britannia in 2003 for 6 months.
Extra-Curricular Activities:
Participated in Chef Competition held in our College premises.
Participated in various competitions at School level like Hand Writing, Poster
Making and Quiz.
Participated in the management of Young Star Boxing Competition held in our
College premises in 2005.
Worked as a Volunteer in Delhi Mercantile Elections in 2004.
1st Prize in Fidelio Competition held in our College premises and 2nd Position in
Paramount Quiz Competition
References:
Mr. Kush Kapoor GM Roseate Aero city:
Mobile: 9599054466
Mr. Vikas Sharma FOM Jaypee Agra
Mobile: 08191818666
Mr. Gaurav Sinha RDM the Leela Ambience Gurgaon
Mobile: 9717596171
Aditya Gupta
New Delhi