The document provides information on an individual's work experience and qualifications. It summarizes their roles and responsibilities in various administrative and office management positions from February 2020 to March 2019, including developing reports, maintaining sales systems, creating quotations, and providing secretarial support. It also lists their education credentials of a BA in Oriental Languages from Cairo University with a GPA in good standing.

1. EXPERTISE
INFORT Egypt (Mansour Group)
Sales Administration Feb 2020 to Present
Responsibilities:
 Develop Weekly / Monthly sales reports.
 Maintain the SRM at all times, making sure it is always up to date and
that sales staff are feeding and updating the system on daily basis.
 Create Quotations according to customer’s specifications.
 Provide secretarial assistance to Head of Sales, producing letters,
memos, reports, spreadsheets, filing; and general administration for
the sales department.
 Assists the Sales Manager in developing an effective sales plan.
 Check data accuracy in orders and invoices.
 Issue Letter of Guarantees.
 Coordinate between departments to issue clients' contracts.
 Develop and maintain all professional filing and archiving systems &
building database of contacts to be easily accessible.
 Support the direct manager in some planning activities.
 Follow up on tasks with other departments or external parties and
provide what’s needed according to the deadline set for it.
 Connect with vendor’s channel manager to share company partner
level.
 Monitor Rebates from vendors & distributors + Incentive.
BA in Oriental Languages
Hebrew Dep. 2012-2016
Faculty of Arts
Cairo University
GPA: Good
Microsoft Word
HIGHLIGHTS
Microsoft Excel
Nourhan Hesham kamal
Microsoft PowerPoint
EXPERIENCE
Shewekar Design Studio
Office Manager May 2019 - Dec 2019
Responsibilities:
 Scheduling and organizing meetings, including taking minutes
of meetings where needed.
 Manage the daily/weekly/monthly agenda and arrange new
meetings and appointments for top management.
 Answers telephone, takes messages and answers inquiries
within assigned scope of responsibility.
 Handling all internal and external Supplier.
 Liaise with office boys, cleaning and duties & following up on
office equipment maintenance and repair.
 File and update contact information of customers, suppliers
and external partners.
nourhanheshampr@gmail.com
EDUCATION Multi-tasking and committed Executive Secretary / Administrator with 5 years of
practical experience, successfully providing administrative support to the
operational department in order to support team members and expand my daily
using professional communication, excellent cooperation, and customer service
skills.
OBJECTIVE
01126070179
Teamwork
Flexibility
Problem solving
Presentation skills
Negotiation Skills
Time Management
Communication skills
Microsoft Visio
Haram – Giza
Social Media Surfing
Oracle (NetSuite)
Date of Birth: January 21th, 1994

2. COURSES
S
Roiaa Group for Real Estate Investment & Tourism
Executive Secretary July 2016 - October 2017
Responsibilities:
 Receive, answer telephones and give information to callers, take
messages, or transfer calls to appropriate individuals.
 Using a variety of software packages, such as Microsoft Word,
Outlook, Excel, etc.
 Greet visitors and callers, handle their inquiries, and direct them to
the appropriate persons according to their needs.
 Manage the daily/weekly/monthly agenda and arrange new meetings
and appointments.
 Handling angry customer.
 Photocopying and printing various documents, sometimes on behalf
of other collections, operate office equipment such as fax machines
and scanners.
 Help to keep the organization’s daily operations running smoothly.
EXTRACURRICULAR ACTIVITIES
My Way to Professional
Certificate
2012
Injaz Egypt
Communication Skills
Certificate
2012
Smart Center
English: Very Good
Arabic: Native
HAWAS Book Café & Store
Office Manager & Receptionist October 2017 - March 2019
Responsibilities:
 Greeting visitors warmly and make sure they are comfortable.
 Answering phone calls.
 Manage customer requirements.
 Handling angry customer.
 Identify key customer requirements and coordinate with Management
to ensure that these requirements are implemented.
General English Course
2015-2016
Berlitz Egypt
English Conversation
Course
Aug 2018 - Feb 2019
4level1
 Member at "Tshanj" Model, Committee of "Public Relation" 2015
 Head of "Public Relation" at "Model of Syndicate of Journalists"
2015
 Member of the Students Union of Cairo University of Arts Committee
of families, 2013
 Participant at "Round Model" Committee of "Project Management"
2013
CERTIFICATION
LANGUAGES
S