Recruitment Manager with more than 13 years of experience in diverse domains such as IT, Banking, Finance & FMCG

1. SSYEDYED FFARRUKHARRUKH HHUSAINUSAIN
Mobile : +971-501-27-9868
Email: farrukhsyed7@gmail.com
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CAREER ABRIDGEMENTCAREER ABRIDGEMENT
 A competent professional with 12 years of cross-functional experience in Operations,
Recruitments & Project Management.
 Proficient in managing the complete gamut of tasks involved in recruitment - End to
End Hiring cycle, Client interfacing frontline activities, sourcing, screening, short
listing the resumes, scheduling & conducting interviews and negotiating salaries.
 Well versed in hiring life cycle management and effective management of
processes with respect to SLA and quality guidelines for entry & middle
management level.
 A thorough professional with a proactive attitude, capable of thinking in and out of the
box, generating new design solutions and ideas.
 Possess excellent interpersonal, communication and organisational skills with proven
abilities in team management, customer relationship management and planning.
KEY FUNCTIONAL STRENGTHSKEY FUNCTIONAL STRENGTHS
Project Management
 Coordinate management activities of various projects to obtain strategic business and
other organizational objectives.
 Managing end to end Statement of work (SOW) activities like preparing the response,
tracking for approval, project related information etc through Portal.
 Single Point of Contact (SPOC) for all the PMO related activities for multiple projects
within Telstra SAP HCM Implementation.
 Report to the Project Delivery Head as well as dotted line to the Tower head of SAP
Implementation projects.
Manpower Sourcing
 Managing Hiring activity cycle through Vendor Staffing partners, Radio Print Ad
responses, employee referrals, Job Portals, Job Fairs, campus recruitment & other
marketing initiatives.
 Negotiating salaries, generating offer letters and managing post offer documentation,
MIS reporting, organizing induction program for the new joiners, Background Check &
managing the entire requisition life cycle.
 Aligning business and customer requirements with the hiring strategy of the
organization, ascertaining manpower requirements based on key skill sets,
Compensation & Benefit Analysis, and job profiling.
Process Management
 Managing and monitoring processes End to End with overall functioning, identifying
improvement areas and implementing measures to maximize customer satisfaction level.
 Creating & implementing workflows to facilitate structured support in all areas and
issues.
 Achieving goals for productivity and effectiveness as defined in operational and financial
plans.

2. Relationship & Vendor Management
 Managing customer centric operations & ensuring customer delight by achieving delivery
& service quality norms in the organization.
 Attending to clients’ concerns & complaints and undertaking steps for resolving them.
 Maintaining cordial relations with customers to sustain the profitability of the business.
 Liaising with both external vendors & internal stakeholders to provide a smooth process.
 Manage Vendors (Staffing & Operational), develop & maintain positive relationship.
 Ensure that all the Legal requirements are met with regards to Vendor Management.
 Conduct Vendor On-boarding, Off-boarding and maintain a repository of the background
checks of the vendor staff.
 Conduct periodic review of SLA’s with the Vendor. Revisit KPI’s with the Project
Managers to improve performance.
CAREER CONTOURCAREER CONTOUR
Gulf Confectionery & Biscuit Company LLC.
Designation: Manager – Recruitment & Sales
Location: Dubai, U.A.E.
March 2015 – Present
Responsibilities:
 Provide End to End Recruitment support for the organization.
 Additional responsibility of overlooking the sales across UAE & MENA.
 Provide front line support to the recruitment team and hiring managers as required for
the recruitment and selection of executive positions and efficiently perform all
recruitment activities (e.g. short listing, telephone interviews, face to face interview and
assessment, salary negotiation, etc.)
 Reduce overall recruitment agency spend by developing the Employer Brand via creating
new corporate careers site, creation of LinkedIn home page, a careers site and other
social media channels.
 Partner with Hiring Managers to create and review job requisitions, defining and
validating key position requirements (i.e. education, experience, technical competencies
etc.), In accordance with all policies and standards and within agreed time frames for all
positions.
 Implemented a new Applicant Tracking System to deliver an improved experience for
hiring managers and provide a platform for the recruitment team to deliver additional
direct hires.
 Manage successful candidates: Offer stage, Negotiation, Acceptance, Reference checks,
Relevant documents to be collected and submitted and ensure visa/work permit in place
so candidate can commence employment.
Yardstiq Global Solutions Pvt. Ltd.
Designation: Operations Manager
Location: Hyderabad
July 2012 – January 2015
Responsibilities:
 Managed a Team of 3 lead recruiters with 10 recruiters assigned under them.
 Managed and monitored clients like Sogeti & Cap Gemini, ICC, J&J Group, GE, Becton
& Dickinson, Coke, Horton Works, State of VA & NJ, USDA.

3.  Provided leadership for full life-cycle recruiting efforts, and developing and guiding the
technical recruiting staff.
 Conducted regular meetings, and coach and mentor recruiters to achieve professional
success.
 Provided creative solutions to challenging recruiting issues.
 Implemented strategies to ensure a rapid response to all requirements, and improve
overall quality of service.
 Responsible for analysis sessions, requirement gathering and writing job specifications
and functional design documents for enhancements and customization of job
descriptions.
DBOI Global Services Pvt. Ltd.
Designation: Assistant Vice President – PMO
Location: Bangalore, India
April 2011 – April 2012
Responsibilities:
 Responsible for end-to-end execution of hiring for following teams - Application Support,
Production Support, Project Management & Technical Architecture.
 Individual contributor facilitating PMO tasks across Bangalore, Mumbai & Jaipur.
 SPOC for all Vendor Management & Managed Services related tasks.
 Support new Projects as & when it comes in IES Offshore Hub.
 Support GT – India Service Centre COO in all COO Services functions.
 In charge of the Full Life Cycle of the GT ISC Recruiting Process.
 End to End responsible for carrying out COO Services functional as horizontal function
for Entire GT – India Service Centre.
 Working with HR team and Business Heads for Talent acquisition.
 Decrease time to fill open positions by utilizing all available resources to source, qualify,
recommend and recruit top talent.
 MIS reporting to management.
 Manage the hiring process and streamline the same regularly.
 Ensuring adherence to the hiring of only approved positions.
 Close interactions with the business stakeholders to understand the needs and align the
hiring accordingly.
Mphasis An HP Company Pvt. Ltd.
Designation: Delivery Module Lead – Project Management Office (PMO)
Location: Pune
April 2010 – April 2011
 Serve as liaison between IT and business client in critical, high-visibility HCM
implementation.
 Resource planning & co-ordination. Ensure all the offshore & onsite resources are 100%
utilized.
 Ensure that billing is done on time for the milestones that have been completed and
make sure that accruals are done within the specified window.
 Work closely with the Business Excellence team and help in co-ordination and conduct
of process audit.
 Created & maintaining the repository for the projects this includes the End to End
Project activities and information.
 Handle the Project closure formalities by giving the necessary updates and metrics to the
Business Excellence Team and helping them with the timely closure of the Project.
Designation: Unit Manager – Recruitment

4. Location: Pune
Role & Responsibility: September 25th
‘06 – April 2010
Job Profile: Hiring, Sourcing & Strategy
 Manage the entire Hiring and Sourcing operations and manage a Team of 7 members.
 Define hiring delivery metrics, hiring policies, and create an effective delivery model with
defined timelines, controlled costs, Quality of Hires, monitor and control early attrition
and improve Client Relations.
 Strengthen the internal employee referral program and create a competitive channel mix
with focus on low cost hiring.
 Handle campus recruitment for south India, plan and implement strategies for
recruitment.
Deloitte India from November 2005 till March ’06.
Designation: Senior Analyst – US HR Recruitment Services
Location: Hyderabad, Andhra Pradesh.
Responsibilities:
• Sending CRIS reports at various intervals with status of Background Investigation (BI).
• Respond to emails/voice mails within 24 hours of receipt.
• Participate on Regional Recruiting Calls – provide R10 updates, areas of improvement.
• Facilitate BI calls on a weekly basis to open a channel of communication between the
Recruiter and R10 to discuss issues on the Background Investigation.
• Solicit feedback regularly to ensure terms of Service Level Agreement (SLA) are met.
• Send report of “Action Taken” weekly to Regional Recruiting Directors.
• Maintain and update Ready Reckoner (RR) for distribution at a moment’s notice. RR will
be sent to the Regional Recruiting Directors weekly. The RR is a snapshot of activity on
each candidate for the region.
• Batch and send to the designated regional contact, on a weekly basis, employment
applications for individuals who have accepted offers, regardless of start date.
Genpact India from February 2001 till November 2005
Designation: Process Associate – Collections CoE (BPO)
Responsibilities:
• Extensive knowledge of US regulations related to banking sector including the Fair Debt
Collections Practices Act (FDCPA).
• Floor walking and handling of escalated calls.
• Prepare assessment for the team and organize Conference Calls with the clients in US
on process updates & promotions.
• To ensure that the daily, weekly & monthly reports of the unit are sent on time to all
the unit heads and to the client.
• Make the daily dashboards and other metric reports for the agents and for the unit.
• Conducting De-Brief sessions post log off with the team to ensure that everyone is on
the same page about the process updates & Critical to Quality (CTQ`s).
• Having one on one’s with the team to identify agents training needs and helping them
come up the learning curve.
EDUCATION:
• Bachelor’s degree in Commerce (B.Com) from Osmania University in (1999).
• Microsoft Certified Systems Engineer (MCSE) from Asset International – A division of
Aptech
• Higher Diploma in Software Engineering (HDSE) from Aptech Computer Education.