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Correct positioning of 
equipment and tools 
and also people can 
help reduce 
inefficient and 
ineffectiveness on 
workplace
ADVANTAGES 
For Management: 
• Simplifies training 
• High productivity 
• Less wage costs 
For Labor: 
• Less education & skill requirements 
• Minimum responsibilities 
• Less mental effort needed 
DISADVANTAGES 
For Management: 
• Difficult to motivate quality 
• Worker dissatisfaction resulting in 
absenteeism, high turnover, disruptive 
tactics, poor attention to quality… 
For Labor: 
• Monotonous work 
• Limited opportunities for 
advancement 
• Little control over work 
• Little opportunities for self-fulfillment.
Self-directed (self-managed teams) 
empower to make certain changes in their work 
processes. Designed to achieve a higher level of 
teamwork and employee involvement. 
BENEFITS 
•Workers will work harder to ensure that the desired result is achieved. 
• Fewer managers needed. 
• Higher quality, higher productivity and greater work satisfaction. 
• No difficulty in applying team concepts.
Changes in tools & equipments 
Changes in product design 
Changes in 
materials/procedures 
Gov’t/contractual agreements 
Other factors (accidents, 
quality problems)
Identify the operation to be studied and 
gather facts. 
If the job is already in process, discuss 
the input with the operator & 
supervisor. 
Study and document present method 
using process charts. For new jobs, 
develop charts. 
Analyze the jobs 
Propose new methods. 
Install the new methods. 
Follow up installation to assure that 
improvements have been achieved.
OPERATION TO STUDY 
1. Have high labor content 
2. Done frequently 
3. Unsafe, tiring, unpleasant and/or 
noisy 
4. Designed as problems. 
DOCUMENTING PRESENT 
METHOD 
• Charts 
• Graphs 
• Verbal Descriptions. 
ANALYZING JOB & PROPOSED NEW 
METHODS 
1. Flow Process Charts 
2. Worker-Machine Charts 
3. Gang Process Charts 
Guidelines for selecting a 
job to study. 
Provides understanding of the job 
and basis for comparison against 
revisions
Flow Process Chart 
Chart used to examine the overall sequence of an operation by 
focusing on movements of the operator or flow of materials.
Describes the symbols 
used in constructing a 
flow process chart
Illustration of a Flow 
Process Chart
Checklist of questions 
they ask to generate 
ideas for improvements. 
Examples:
1. Why is there a delay/storage at this point? 
2. How can travel distances be shortened/avoided? 
3. Can material handling be reduced? 
4. Would rearrangement of the workplace result in 
greater efficiency? 
5. Can similar activities be grouped? 
6. Would the use of additional/improved equipment be 
helpful? 
7. Does the worker have any ideas for improvement?
Motion Study Principles – 
Guidelines for designing 
motion efficient work 
procedures. Divided into 
three: Principles for the 
body, arrangement of 
workplace and design of 
tools & equipment. 
Therbligs – 
Basic elemental motions of 
a job that can be broken 
down. 
Micro-motion study – 
Use of cameras to slow 
down motion so it can be 
studied if the job is too 
rapid to analyze.
(1) Desired accuracy is expressed in percentage of the 
mean of the observed times. 
(2) Alternate formula used when the desired accuracy is 
stated as an amount.
OBSERVED TIME 
NORMAL TIME 
STANDARD TIME
STANDARD ELEMENTAL TIMES 
“Time standards derived from a firm’s historical time data.” 
ADVANTAGES 
• Potential savings in cost & effort 
• Less disruption in work 
• Performance ratings are generally 
in average. 
DISADVANTAGES 
• Times may not exist for enough 
standard elements to make it worthy 
• File times may be biased or 
inaccurate. 
PROCEDURE FOR USING THIS METHOD 
CONSIST OF THE FF. STEPS: 
1. Analyze the job to identify the standard 
elements. 
2. Check the file for elements that have 
historical times and record them. Use 
time study to obtain others (if necessary). 
3. Modify the file times if necessary 
4. Sum the elemental times to obtain the 
normal time, and factor in allowances to 
obtain the standard time.
PREDETERMINED TIME STANDARDS 
“Involved the use of published data based on extensive research to 
determine standard elemental times.” 
Divide the job into basic elements 
Measure the distances involved 
Rate the difficulty of the element 
Refer to appropriate table of data. 
Sum of all Basic Elements = Standard Time for the job 
Times of basic elements are measured in time 
measurement units (TMU) 
1 TMU = 0.0006 minutes. 
ADVANTAGES OF 
PREDETERMINED TIME 
STANDARDS 
Based on large numbers of workers 
in controlled conditions. 
Analyst are not required to rate 
performance in developing the 
standard. 
No disruption of operation 
Standards are established even 
before the job is finished.
Work sampling 
Two primary uses: 
Ratio delay studies & Analysis of non-repetitive 
jobs.
ADVANTAGES OF WORK SAMPLING OVER STOPWATCH TIME STUDY 
1. Observations are spread out over a period of time making results less susceptible to short-term 
fluctuations. 
2. There is little or no disruption of work 
3. Workers are less resentful 
4. Studies are less costly & less time-consuming and the skill requirements are less. 
5. The study can be interrupted without affecting the results 
6. Many different studies can be conducted simultaneously 
7. No timing device is required 
8. Lends itself to non-repetitive tasks. 
DISADVANTAGES 
1. There is less detail on the elements of the job 
2. Workers may alter their work patterns when they spot the observer resulting in invalid 
results. 
3. In many cases, there is no record of the method used by the worker. 
4. Observers may fail to adhere to a random schedule of observation 
5. It is not well suited for short, repetitive tasks. 
6. More time may be required to move from one workplace to another and back to satisfy the 
randomness requirement.
Information 
Job design 
Method analysis 
Motion study 
Time standards
Work design & measurement

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Work design & measurement

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  • 35. Correct positioning of equipment and tools and also people can help reduce inefficient and ineffectiveness on workplace
  • 36.
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  • 40. ADVANTAGES For Management: • Simplifies training • High productivity • Less wage costs For Labor: • Less education & skill requirements • Minimum responsibilities • Less mental effort needed DISADVANTAGES For Management: • Difficult to motivate quality • Worker dissatisfaction resulting in absenteeism, high turnover, disruptive tactics, poor attention to quality… For Labor: • Monotonous work • Limited opportunities for advancement • Little control over work • Little opportunities for self-fulfillment.
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  • 47. Self-directed (self-managed teams) empower to make certain changes in their work processes. Designed to achieve a higher level of teamwork and employee involvement. BENEFITS •Workers will work harder to ensure that the desired result is achieved. • Fewer managers needed. • Higher quality, higher productivity and greater work satisfaction. • No difficulty in applying team concepts.
  • 48.
  • 49.
  • 50. Changes in tools & equipments Changes in product design Changes in materials/procedures Gov’t/contractual agreements Other factors (accidents, quality problems)
  • 51. Identify the operation to be studied and gather facts. If the job is already in process, discuss the input with the operator & supervisor. Study and document present method using process charts. For new jobs, develop charts. Analyze the jobs Propose new methods. Install the new methods. Follow up installation to assure that improvements have been achieved.
  • 52. OPERATION TO STUDY 1. Have high labor content 2. Done frequently 3. Unsafe, tiring, unpleasant and/or noisy 4. Designed as problems. DOCUMENTING PRESENT METHOD • Charts • Graphs • Verbal Descriptions. ANALYZING JOB & PROPOSED NEW METHODS 1. Flow Process Charts 2. Worker-Machine Charts 3. Gang Process Charts Guidelines for selecting a job to study. Provides understanding of the job and basis for comparison against revisions
  • 53. Flow Process Chart Chart used to examine the overall sequence of an operation by focusing on movements of the operator or flow of materials.
  • 54. Describes the symbols used in constructing a flow process chart
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  • 61. Illustration of a Flow Process Chart
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  • 63. Checklist of questions they ask to generate ideas for improvements. Examples:
  • 64. 1. Why is there a delay/storage at this point? 2. How can travel distances be shortened/avoided? 3. Can material handling be reduced? 4. Would rearrangement of the workplace result in greater efficiency? 5. Can similar activities be grouped? 6. Would the use of additional/improved equipment be helpful? 7. Does the worker have any ideas for improvement?
  • 65.
  • 66. Motion Study Principles – Guidelines for designing motion efficient work procedures. Divided into three: Principles for the body, arrangement of workplace and design of tools & equipment. Therbligs – Basic elemental motions of a job that can be broken down. Micro-motion study – Use of cameras to slow down motion so it can be studied if the job is too rapid to analyze.
  • 67.
  • 68. (1) Desired accuracy is expressed in percentage of the mean of the observed times. (2) Alternate formula used when the desired accuracy is stated as an amount.
  • 69. OBSERVED TIME NORMAL TIME STANDARD TIME
  • 70. STANDARD ELEMENTAL TIMES “Time standards derived from a firm’s historical time data.” ADVANTAGES • Potential savings in cost & effort • Less disruption in work • Performance ratings are generally in average. DISADVANTAGES • Times may not exist for enough standard elements to make it worthy • File times may be biased or inaccurate. PROCEDURE FOR USING THIS METHOD CONSIST OF THE FF. STEPS: 1. Analyze the job to identify the standard elements. 2. Check the file for elements that have historical times and record them. Use time study to obtain others (if necessary). 3. Modify the file times if necessary 4. Sum the elemental times to obtain the normal time, and factor in allowances to obtain the standard time.
  • 71. PREDETERMINED TIME STANDARDS “Involved the use of published data based on extensive research to determine standard elemental times.” Divide the job into basic elements Measure the distances involved Rate the difficulty of the element Refer to appropriate table of data. Sum of all Basic Elements = Standard Time for the job Times of basic elements are measured in time measurement units (TMU) 1 TMU = 0.0006 minutes. ADVANTAGES OF PREDETERMINED TIME STANDARDS Based on large numbers of workers in controlled conditions. Analyst are not required to rate performance in developing the standard. No disruption of operation Standards are established even before the job is finished.
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  • 73. Work sampling Two primary uses: Ratio delay studies & Analysis of non-repetitive jobs.
  • 74. ADVANTAGES OF WORK SAMPLING OVER STOPWATCH TIME STUDY 1. Observations are spread out over a period of time making results less susceptible to short-term fluctuations. 2. There is little or no disruption of work 3. Workers are less resentful 4. Studies are less costly & less time-consuming and the skill requirements are less. 5. The study can be interrupted without affecting the results 6. Many different studies can be conducted simultaneously 7. No timing device is required 8. Lends itself to non-repetitive tasks. DISADVANTAGES 1. There is less detail on the elements of the job 2. Workers may alter their work patterns when they spot the observer resulting in invalid results. 3. In many cases, there is no record of the method used by the worker. 4. Observers may fail to adhere to a random schedule of observation 5. It is not well suited for short, repetitive tasks. 6. More time may be required to move from one workplace to another and back to satisfy the randomness requirement.
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  • 79. Information Job design Method analysis Motion study Time standards

Editor's Notes

  1. Dalam bab ini banyak disinggung mengenai peran pekerja dan work design. Semakin baik seorang pekerja, semakin baik pula hasil kerjanya.
  2. Dalam bab ini banyak disinggung mengenai peran pekerja dan work design. Semakin baik seorang pekerja, semakin baik pula hasil kerjanya. Bagaimana menarik minat para pekerja yang baik?
  3. It is important for organization to develop suitable compensation plans for employees
  4. wages too low = difficult to attract competent workers
  5. Selain 3sistem ini dalam kompensasi juga dikenal 2 macam perencanaan(plans) yaitu individual dan grup Dan inti dalam work design ini adalah
  6. to create a work system that is productive and efficient, taking into consideration the costs and benefits of alternative for the organization and the workers.
  7. Job design meliputi men-specifying konten dan metode kerja. Nah, Bagaimana mendeskripsikan spesialisasi itu sendiri?
  8. Employees are still the source of valuable ideas for job improvements. A written record of the job design can serve as a basis for referral if question arise about it.
  9. dalam buku disebutkan bahwa disadvantages menyebabkan frustasi pada pekerja sehingga pekerjaan mereka menjadi lamban Adapun pendekatan-pendekatan yang dipelajari dapat mengurangi frustasi dalam job design:
  10. Job Enlargement – giving a worker a larger portion of the total task, by horizontal loading – the additional work is on the same level of skill and responsibility as the original job. (Increase variety of skills and provide recognizable contribution to overall output.)
  11. Job Rotation – workers periodically exchange jobs – use to avoid having one or monotonous jobs – allows workers to broaden their experiences and fill in for others in the event of sickness or absenteeism.
  12. Job Enrichment – Increase responsibility for planning and coordination tasks by vertical loading – focuses on motivating potential of worker satisfaction
  13. Ergonomi atau faktor manusia Memahami tentang hubungan antara manusia dan elemen-elemen dalam suatu sistem Atau dengan kata lain merupakan inkorporasi antara human faktor dan design daripada workplace
  14. Does not require timing an activity nor does it even involve continuous observation of the activity. The observer is required to make short observations of a worker/machine at random intervals and note the activity.