Listening is the process of using our eyes minds and ears to understand meanings and feelings. Listening also includes the ability to correctly interpret the genuine content of a message.
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communication is the art of transferring data from one person to another & there are various barriers to it. these barriers are well described in theses slide & the way to overcome it
what is non-verbal communication ?
categories of non-verbal communication
relation between verbal & non-verbal communication
importance of non verbal communication
elements & code of non-verbal communication
how to improve non-verbal communication
Listening is the process of using our eyes minds and ears to understand meanings and feelings. Listening also includes the ability to correctly interpret the genuine content of a message.
For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/ZEcPAc
communication is the art of transferring data from one person to another & there are various barriers to it. these barriers are well described in theses slide & the way to overcome it
what is non-verbal communication ?
categories of non-verbal communication
relation between verbal & non-verbal communication
importance of non verbal communication
elements & code of non-verbal communication
how to improve non-verbal communication
In this slide you can find
1. Definition of listening
2. Process of listening
3. Types of listening
4. Listening Vs hearing
5. objective questions on listening with answers
specially made for Microsoft Word 2007 or further
Specially made for behavior science students. College based presentation. Pre - added animations.
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El plato es una improvisación mía, pero quedó delicioso. Es fácil y os animo a hacerlo.
Listening To Learn presentation prepared for Wood Badge Course S5-420-17. Designed to be printed and used as a flip book for patrol presentation as Troop Guide.
Empathic listening is a disciplined approach that improves trust and relationships in the workplace by comprehending the emotional and intellectual content of the speaker. It entails paying attention to the speaker's emotions, accepting them, and listening carefully. In order to engage in empathetic listening, one should refrain from asking direct questions, echo the speaker's ideas and feelings, listen calmly, and pay attention to their body language. Be sincere in your request for feedback, but refrain from changing the speaker's mind. Control your emotions and put comprehension first. Gaining the speaker's trust enables more open communication of information, which improves results. Ignoring, pretending to listen, selective listening, attentive listening, and active or empathic listening are examples of effective listening levels. The intention is to include every listener in the discussion.
Empathic listening is a structured listening and questioning technique that allows individuals to develop and enhance relationships with a stronger understanding of what is being conveyed, both intellectually and emotionally. It helps to win the trust of team members and addresses the root cause of workplace problems. To use empathic listening skills:
1. Listen patiently to what the other person has to say, even if you do not agree with it.
2. Show acceptance, though not necessarily agreement, by simply nodding or injecting phrases such as "I understand" or "I see."
3. Try to get a sense of the feelings that the speaker is expressing and stay mindful of the emotional content being delivered as well as the literal meaning of the words.
4. Think of yourself as a mirror and repeat the speaker's thoughts and feelings back to them.
5. Encourage the speaker to continue with their message by
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http://sandymillin.wordpress.com/iateflwebinar2024
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Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
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Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
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4. Appreciative Listening
-> Listening for aesthetic pleasure and
enjoyment, as when we listen to
music, to a comedy show, or to an
entertaining speech.
Aesthetic : concerning or characterized by
an appreciation of beauty or good taste
5. -> For Example : When we listen to our
favourite music or watch our
favourite show.
6. Empathetic Listening
-> Listening to provide emotional
support to the speaker, as when a
psychiatrist listens to a patient or
when we lend a sympathetic ear to a
friend.
7. -> Focuses on understanding and identifying
with a person’s situation, feelings, or motives.
-> There is an attempt to understand what the
other person is feeling.
-> Listener does not necessarily agree or feel the
same way with the speaker instead
understand the type and intensity of feelings
the speaker is experiencing without
judgement.
9. -> Focuses on accurately understanding the
meaning of the speaker’s words while
simultaneously interpreting non-verbal clues
such as facial expressions, gestures, posture, and
vocal quality.
-> During a question-and-answer sessions,
speakers use comprehensive listening skills to
accurately interpret the audience’s questions.
10. Steps in Active Listening
1. Listening carefully by using all available
senses.
2. Paraphrasing what is heard both
mentally and verbally.
3. Checking your understanding to ensure
accuracy.
4. Providing feedback.
11. Critical/ Analytical Listening
-> Listening to evaluate a message for purposes
of accepting or rejecting it, as when we listen
to the sales speech of a used-car dealer or the
campaign speech of a political candidate.
12. Critical/ Analytical Listening
-> Focuses on evaluating whether a message is
logical and reasonable.
-> Asks you to make judgements based on your
evaluation of the speaker’s arguments.
-> Challenges the speaker’s message by
evaluating its accuracy and meaningfulness,
and utility.