This document discusses listening skills and effective listening. It defines listening as actively concentrating on what is heard in order to process the information into knowledge, rather than just passive hearing. The document outlines the importance of listening skills for communication, as well as types of listening like discriminative, selective, and active listening. Barriers to effective listening and techniques for improving listening skills, such as focusing on key points and avoiding distractions, are also presented.
Listening, introduction, types, stages, importance, listening process, importance of listening, difference between hearing and listening, definition, characteristics of effective listening
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Listening, introduction, types, stages, importance, listening process, importance of listening, difference between hearing and listening, definition, characteristics of effective listening
Prefect for class presentation, comprehensive presentation, class presentation, colourful, definition of listening in oxford living dictionary
Listening is the process of using our eyes minds and ears to understand meanings and feelings. Listening also includes the ability to correctly interpret the genuine content of a message.
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Hello,
This presentation is a little step to share some information on "Effective Listening Skills" with you. If this help you a little, I will be happy. Feel free to share your opinion.
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*All the information and images are collected from internet.
Good listening skill is one of the most desirable soft skills. However, many of us are poor listeners. This presentation is about ten such habits which affects the quality of our listening adversely. We must avoid these habits to improve quality of our listening.
A Helpful Presentation in Improving your Listening Skills.. Start from Intro, Definition, explanation, factors, advantages, process etc .. All things are covered in this Presentation.
if u have any Question regarding this feel free to ask in comment..
thank u.
Listening is the process of using our eyes minds and ears to understand meanings and feelings. Listening also includes the ability to correctly interpret the genuine content of a message.
For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/ZEcPAc
Hello,
This presentation is a little step to share some information on "Effective Listening Skills" with you. If this help you a little, I will be happy. Feel free to share your opinion.
Thank you.
*All the information and images are collected from internet.
Good listening skill is one of the most desirable soft skills. However, many of us are poor listeners. This presentation is about ten such habits which affects the quality of our listening adversely. We must avoid these habits to improve quality of our listening.
A Helpful Presentation in Improving your Listening Skills.. Start from Intro, Definition, explanation, factors, advantages, process etc .. All things are covered in this Presentation.
if u have any Question regarding this feel free to ask in comment..
thank u.
Presentation for effectivelistening.pptxtrade2712004
presentation about how to listen more effectively .Effective listening is very essential for communication.
Effective listening is a fundamental communication skill essential for fostering understanding, building trust, and resolving conflicts. It involves more than simply hearing the words being spoken; it requires focused attention, empathy, and a genuine desire to comprehend the speaker's message. Here are some key aspects of effective listening:
Attentiveness: Effective listening begins with giving the speaker your full attention. Eliminate distractions, such as electronic devices or background noise, and maintain eye contact to show your interest.
Empathy: Seek to understand the speaker's perspective and emotions. Empathetic listening involves putting yourself in their shoes and acknowledging their feelings without judgment.
Open-mindedness: Approach the conversation with an open mind, suspending any preconceived notions or biases. Avoid interrupting or formulating responses before the speaker has finished expressing themselves.
Nonverbal cues: Pay attention to the speaker's body language, tone of voice, and facial expressions, as these can provide additional insight into their message and feelings.
Reflective listening: Practice paraphrasing or summarizing what the speaker has said to ensure you've understood correctly. Reflective listening demonstrates your engagement and encourages the speaker to elaborate further if needed.
Asking clarifying questions: If something is unclear or ambiguous, don't hesitate to ask for clarification. This shows your genuine interest in understanding the speaker's message and can help avoid misunderstandings.
Reserving judgment: Suspend judgment or criticism while listening, as it can hinder effective communication and discourage the speaker from sharing openly.
Feedback: Provide constructive feedback or validation to acknowledge the speaker's efforts and encourage further communication. A simple nod or verbal affirmation can convey that you're actively listening and engaged in the conversation.
Patience: Be patient and avoid rushing the speaker or jumping to conclusions. Give them the time and space they need to articulate their thoughts and feelings fully.
By mastering the art of effective listening, you can enhance your relationships, improve teamwork, and cultivate a supportive environment where communication thrives.
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Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
2. Introduction:
Listening comes first
Difference Between Hearing & Listening
Definition of Listening & Listening Skills
Importance of Listening Skills
Types of Listening Skills
Effective Listening
Features of Listening
Process of Listening
Techniques of Listening Skills…
Much more
3. The First and the Foremost communication skill that
we learn in our lives is nothing but “LISTENING”
Listening Comes First
LISTENING
SPEAKING
READING
WRITING
4.
5. Difference Between Hearing & Listening…
Hearing:
o Hearing is simply the
act of perceiving
sound by the ear.
o Hearing occurs with
or without your
consent
Listening:
o Listening is an action
where you choose to
actively concentrate on
what you hear.
o In listening your brain
processes the information
into knowledge.
“Listening is not the same as
hearing and hearing is not the
same as Listening.”
6. What is Listening?
The process of receiving,
constructing meaning from ,
and responding to spoken
and/or non-verbal messages;
to hear something with
thoughtful attention.
7. What are Listening Skills?
Listening Skills are
the ways to help you
listen something
more effectively.
8. Importance of Listening Skills
oAn attentive listener stimulates better speaking by
the speaker
oA good listener learns more than an ordinary
listener.
oA good listener learns to detect prejudices,
assumptions and attitudes.
oCommunication is not complete without effective
listening.
10. o Discriminative listening- It involves identifying the difference
between various sounds. It also enables one to differentiate
between familiar and unfamiliar language.
o Active Listening-Active listening is a communication technique
used in counseling, training, and conflict resolution. It requires
that the listener fully concentrate, understand, respond and then
remember what is being said.
11. o Pretense Listening- It involves more hearing than listening. It
means pretending through facial expressions that one is
listening when actually one is not.
o Selective Listening- It involves selecting the desired part of
the message and ignoring the undesired part of the message.
12. Effective Listening…
Effective/Active Listening Is Actively Absorbing The
Information Given To You By The Speaker, Showing That You
Are Interested.
It Can Also Include Providing The Speaker With The Feedback,
By Asking Relevant Questions So The Speaker Knows The
Message Is Received.
13. In active listening, it is important to learn, to summarize and
reflect smoothly, without appearing to mimic or repeat back in
a robotic fashion. Useful phrases are:
"As I understand it, what you are saying is ...."
"So your point is that ...."
15. Benefits of Effective Listening
o Enhances Productivity
o Improves Relations
o Avoids Conflict
o Improves Understanding
o Improves Negation Skills
o Helps You Stand Out
o People Will Appreciate It
16. o Physiological Barriers
1) Hearing Impairment
2) Speaking Thinking Rate
o Environment Barriers
1) Physical Distractions
2) Message Overload
o Attitudinal Barriers
1) Prejudices
2) Preoccupation
3) A Casual Attitude
4) Egocentrism
Barriers To Effective Listening
17. o Poor Listening Habits
1) Faking Attention
2) Listening Only for Facts
3) Avoiding Difficult & Uninteresting Material
19. Features of Listening
oListening is a mental activity.
oIt improves by consciousness and concentration.
oIt is a skill as it can be improved by experience.
oNon-verbal communication also helps in listening.
oListening stimulates speaking.
oListening involves paying close attention to the
sounds that come in way of communication.
21. It refers to the respond caused by sound waves stimulating the
sensory receptors of the ear; it is physical response.
It is the stage at which you learn what the speaker means
“The thoughts and emotional tone.”
1.Receiving
2.Understanding
22. It is important listening process because it
means that as individual added message to the
minds storage bank.
It consists of judging the message in some way.
3.Remembering
4.Evaluating
23. This stage requires that the receiver complete the process
through verbal and/or nonverbal feedback; because the speaker
has no other way to determine if a message has been received.
This stage becomes the only overt means by which the sender
may determine the degree of success in transmitting the
message.
5. Responding
24. Techniques of Listening Skills
oFocus on key-points.
oBeing aware of both verbal and non-verbal messages.
oListen with an open mind.
oAvoid false attention and pretending to listen.
oWait for the speaker to pause to ask clarifying question.
oBe attentive, but relaxed.
26. Be a Whole Body Listener
Brain thinkingEar Hearing
Shoulders Facing
Eyes Looking
Hand Still
Feet Calm
Mouth Quiet
27. Rules of Good Listening
oStop talking
oStop thinking
oRemove Distractions
oDo not let your Mind Wander
oDo not Pre-judge
oBe Patient
oEmpathize with the speaker
