Listening To Learn presentation prepared for Wood Badge Course S5-420-17. Designed to be printed and used as a flip book for patrol presentation as Troop Guide.
Communication presentation prepared for Wood Badge Course S5-420-17. Designed to be printed and used as a flip book for patrol presentation as Troop Guide.
Out of four Style of communication or behavioral choice viz Direct Aggression(bossy , arrogant , bulldozing , intolerant ,opionated ,overbearing),Indirect Aggression(sarcastic , deceiving , ambiguous ,insinuating ,manipulative ,guilt inducing),Submissive( Wailing , moaning , helpless , passive ,indecisive , apologetic),Assertive(direct ,honest, accepting , responsible ,spontaneous ) recognizes our right, respect right of others, ensures responsibility for ourselves and our action without judging or blaming other people and finally enables les us to Constructively confront and find mutually satisfying solution if conflict exist
The Trust Equation - A presentation by Javan Bramhall at Pathway2Grow The Pathway Group
This is the powerpoint slides used by Javan Bramhall from Digital Glue talking about "The Trust Equation" - The presentation was delivered at a Pathway2Grow Business Networking event in August 2015 to an audience of over 60 Business owners
Comfort Zones: What happens when you step outside of them?Caroline Cummings
Most growth comes from stepping outside of your comfort zone - also known as pushing yourself to say more and be more. We find out what we're made of when we step outside of our comfort zones and into our bravery zones. What are you made of?
Communication presentation prepared for Wood Badge Course S5-420-17. Designed to be printed and used as a flip book for patrol presentation as Troop Guide.
Out of four Style of communication or behavioral choice viz Direct Aggression(bossy , arrogant , bulldozing , intolerant ,opionated ,overbearing),Indirect Aggression(sarcastic , deceiving , ambiguous ,insinuating ,manipulative ,guilt inducing),Submissive( Wailing , moaning , helpless , passive ,indecisive , apologetic),Assertive(direct ,honest, accepting , responsible ,spontaneous ) recognizes our right, respect right of others, ensures responsibility for ourselves and our action without judging or blaming other people and finally enables les us to Constructively confront and find mutually satisfying solution if conflict exist
The Trust Equation - A presentation by Javan Bramhall at Pathway2Grow The Pathway Group
This is the powerpoint slides used by Javan Bramhall from Digital Glue talking about "The Trust Equation" - The presentation was delivered at a Pathway2Grow Business Networking event in August 2015 to an audience of over 60 Business owners
Comfort Zones: What happens when you step outside of them?Caroline Cummings
Most growth comes from stepping outside of your comfort zone - also known as pushing yourself to say more and be more. We find out what we're made of when we step outside of our comfort zones and into our bravery zones. What are you made of?
The 1st of the 7 Highly Effectively Habits, also the most important one.
All the other 6 Habits all build upon this Foundational Habit.
It is highly recommended that you gain some fundamental ideas via "The 7 Highly Effective Habits Foundational Principles" deck before jumping into this.
That will definitely help strengthen your concept of what everything is all about.
Your Life Satisfaction Score (beta) is an indicator of how you thrive in your life: it reflects how well you shape your lifestyle, habits and behaviors to maximize your overall life satisfaction along the five following dimensions:
►1. Health & fitness, reflecting your physical well-being and healthy habits;
►2. Positive emotions & gratitude, indicating how well you embrace positive emotions;
►3. Skills & expertise, measuring the ability to grow your expertise and achieve something unique;
►4. Social skills & discovery, assessing the strength of your network and your inclination to discover the world;
►5. Leadership & meaning, gauging your compassion, generosity and how much 'you are living the life of your dream'.
Visit www.Authentic-Happiness.com to check your Life Satisfaction score. Free, no registration required.
Pre-mortems are a process that help you proactively visualise, identify and mitigate project risk.
This deck sets out how and when to conduct a pre-mortem, and provide an example.
Cold Calling Tips and Million Dollar Sales Prospecting SecretsInsideSales.com
Jul 16th , 2015 at 11:00 a.m. PT
Featuring Ken Krogue, President and Founder at InsideSales.com and New York Times Bestselling Author Grant Cardone.
Breathe new life into the argument that cold calling may be alive and well, while warm calling and follow up calling bring even better results. All will be discussed in light of the latest technologies and techniques of research, sales training and sales systems. Grant and Ken share value that can make you millions on the phone today.
In this webinar you will learn:
How to Handle Price on the Phone
How to Get Past the Gatekeeper
How to Create Urgency
How to Close on the Phone
How to Separate Yourself from the Competition
How to Qualify the Buyer Over the Phone
What to Never Say on the Phone
How to Follow-Up the Unclosed Buyer
Teaching a Character Education and Leadership Class that Aligns with Common Core
Looking for a comprehensive character education program that also aligns with the common core standards for English? Maybe a high-interest elective class or homeroom approach? Change the school climate and student apathy? Make PBIS actually work? A program called Character Development & Leadership can do all of this!
Presenter: Ryan Cole
The 7 habits of highly effective peopleJames McQueen
The Seven Habits of Highly Effective People introduces the habits which single out people who deal particularly effectively with the world around them.
Listening is the ability to accurately receive and interpret messages in the communication process.
Listening is key to all effective communication. Without the ability to listen effectively, messages are easily misunderstood.
There are five key active listening techniques you can use to help you become a more effective listener:
Pay Attention. Give the speaker your undivided attention, and acknowledge the message.
Show That You're Listening.
Provide Feedback.
Defer Judgment.
Respond Appropriately.
The 1st of the 7 Highly Effectively Habits, also the most important one.
All the other 6 Habits all build upon this Foundational Habit.
It is highly recommended that you gain some fundamental ideas via "The 7 Highly Effective Habits Foundational Principles" deck before jumping into this.
That will definitely help strengthen your concept of what everything is all about.
Your Life Satisfaction Score (beta) is an indicator of how you thrive in your life: it reflects how well you shape your lifestyle, habits and behaviors to maximize your overall life satisfaction along the five following dimensions:
►1. Health & fitness, reflecting your physical well-being and healthy habits;
►2. Positive emotions & gratitude, indicating how well you embrace positive emotions;
►3. Skills & expertise, measuring the ability to grow your expertise and achieve something unique;
►4. Social skills & discovery, assessing the strength of your network and your inclination to discover the world;
►5. Leadership & meaning, gauging your compassion, generosity and how much 'you are living the life of your dream'.
Visit www.Authentic-Happiness.com to check your Life Satisfaction score. Free, no registration required.
Pre-mortems are a process that help you proactively visualise, identify and mitigate project risk.
This deck sets out how and when to conduct a pre-mortem, and provide an example.
Cold Calling Tips and Million Dollar Sales Prospecting SecretsInsideSales.com
Jul 16th , 2015 at 11:00 a.m. PT
Featuring Ken Krogue, President and Founder at InsideSales.com and New York Times Bestselling Author Grant Cardone.
Breathe new life into the argument that cold calling may be alive and well, while warm calling and follow up calling bring even better results. All will be discussed in light of the latest technologies and techniques of research, sales training and sales systems. Grant and Ken share value that can make you millions on the phone today.
In this webinar you will learn:
How to Handle Price on the Phone
How to Get Past the Gatekeeper
How to Create Urgency
How to Close on the Phone
How to Separate Yourself from the Competition
How to Qualify the Buyer Over the Phone
What to Never Say on the Phone
How to Follow-Up the Unclosed Buyer
Teaching a Character Education and Leadership Class that Aligns with Common Core
Looking for a comprehensive character education program that also aligns with the common core standards for English? Maybe a high-interest elective class or homeroom approach? Change the school climate and student apathy? Make PBIS actually work? A program called Character Development & Leadership can do all of this!
Presenter: Ryan Cole
The 7 habits of highly effective peopleJames McQueen
The Seven Habits of Highly Effective People introduces the habits which single out people who deal particularly effectively with the world around them.
Listening is the ability to accurately receive and interpret messages in the communication process.
Listening is key to all effective communication. Without the ability to listen effectively, messages are easily misunderstood.
There are five key active listening techniques you can use to help you become a more effective listener:
Pay Attention. Give the speaker your undivided attention, and acknowledge the message.
Show That You're Listening.
Provide Feedback.
Defer Judgment.
Respond Appropriately.
Empathic listening is a disciplined approach that improves trust and relationships in the workplace by comprehending the emotional and intellectual content of the speaker. It entails paying attention to the speaker's emotions, accepting them, and listening carefully. In order to engage in empathetic listening, one should refrain from asking direct questions, echo the speaker's ideas and feelings, listen calmly, and pay attention to their body language. Be sincere in your request for feedback, but refrain from changing the speaker's mind. Control your emotions and put comprehension first. Gaining the speaker's trust enables more open communication of information, which improves results. Ignoring, pretending to listen, selective listening, attentive listening, and active or empathic listening are examples of effective listening levels. The intention is to include every listener in the discussion.
Empathic listening is a structured listening and questioning technique that allows individuals to develop and enhance relationships with a stronger understanding of what is being conveyed, both intellectually and emotionally. It helps to win the trust of team members and addresses the root cause of workplace problems. To use empathic listening skills:
1. Listen patiently to what the other person has to say, even if you do not agree with it.
2. Show acceptance, though not necessarily agreement, by simply nodding or injecting phrases such as "I understand" or "I see."
3. Try to get a sense of the feelings that the speaker is expressing and stay mindful of the emotional content being delivered as well as the literal meaning of the words.
4. Think of yourself as a mirror and repeat the speaker's thoughts and feelings back to them.
5. Encourage the speaker to continue with their message by
For prayers, reflections, and worship services in Scouting we take our guidance from the Declaration of Religious Principle provided by the Boy Scouts of America.
Slides developed for Boy Scout Training but not official slides from the BSA. The Fundamentals of Training course is the first phase of the three-part train-the-trainer continuum (T3, or T-Cubed) in the Boy Scouts of America. The course’s purpose is to introduce teaching techniques and skills to new Scout trainers as well as help those Scouters, regardless of their experience, present effective training. It will also help those who may have trained for other organizations learn the BSA’s training techniques and will help “freshen up” the skills of current BSA trainers. The course is intended for both youth and adult trainers.
Scoutmaster Position-Specific Training - Flipbook VersionJohn Green
designed to be printed and used in a 3 ring flip book - just like Troop Guides use in Wood Badge.
Boy Scouts of America, Scoutmaster Position-Specific Training presentation created for training in the Piedmont Council, BSA.
Revised for the 2019 syllabus and reflecting the changes needed for the Scouts BSA program.
The script we use for this presentation, as well as the handouts we give participants, can be downloaded here: https://john-green.net/scouting/scoutmaster-position-specific-training/
Managing Conflict presentation prepared for Wood Badge Course S5-420-17. Designed to be printed and used as a flip book for patrol presentation as Troop Guide.
The Ins and Outs of Social Media For Scouting UnitsJohn Green
Learn how to use social media sites safely and successfully to build a stronger Troop. While Social Media can be an effective means of communicating the positive benefits of Scouting, when mishandled, it can reflect poorly the Boy Scouts of America. This session will go over the BSA Social Media Guidelines and help you determine if your social media use is in alignment with the standards and goals of Scouting.
Ethnobotany and Ethnopharmacology:
Ethnobotany in herbal drug evaluation,
Impact of Ethnobotany in traditional medicine,
New development in herbals,
Bio-prospecting tools for drug discovery,
Role of Ethnopharmacology in drug evaluation,
Reverse Pharmacology.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
Andreas Schleicher presents at the OECD webinar ‘Digital devices in schools: detrimental distraction or secret to success?’ on 27 May 2024. The presentation was based on findings from PISA 2022 results and the webinar helped launch the PISA in Focus ‘Managing screen time: How to protect and equip students against distraction’ https://www.oecd-ilibrary.org/education/managing-screen-time_7c225af4-en and the OECD Education Policy Perspective ‘Students, digital devices and success’ can be found here - https://oe.cd/il/5yV
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
2. Speaker
Notes
Time Allowed: 50 minutes
Objectives:
•Become aware of how we listen
•Explore good listening as a communication skill
•Practice the skills of active and empathetic listening
•Examine the relationship between listening skills and the receiving
and giving of feedback.
4. Speaker/Listener Role-Play
1. Pair off the participants:
• Speaker & Listener
• If odd # of participants, the den chief can join as a speaker.
2. Give each of the listeners one instruction card.
• Listener will keep the card’s message hidden from speaker.
3. Instruct speakers to talk 1-2 min. about a recent trip or vacation.
4. Each listener responds with behavior determined by the assigned
message:
• Interrupt the speaker
• Give the speaker advice before he or she is done speaking
• Give the speaker a blank look
• Be bored
5. Listening to Learn
Discussion of
Speaker - Listener
Role Play
What is listening?
Why is listening
such an important
part of learning?
6. Speaker/Listener Role-Play - Speaker
Notes
Speakers:
What did you just experience?
How did the reactions of the listeners affect you?
Listeners:
How did the speakers respond to your particular listening behavior?
Patrol:
What is listening?
Why is listening such an important part of learning?
Listening is an essential part of communication, yet we take it for granted.
Don’t teach it in our schools – writing, public speaking, YES but seldom
focus on the skill of listening.
This Wood Badge session does focus on that skill. When you are aware of
the importance of listening and the ways we listen, you can use listening as
a tool for learning and for leadership.
8. Why Is Listening a Key Skill of
Leadership?
“Seek first to understand, then to be understood.”—Stephen Covey
Listening is a critical element of communication and a primary means for
connecting with other people.
Sharing ideas and experiences: creates bonds, grows trust, and develops
understanding. Knowing others strengths and skills—the building blocks of
friendships and teamwork.
Listening can be especially powerful with youth. Many Scouts find it unusual
to have adults truly pay attention to them. Listening with care and
understanding is meaningful for both youth & adults.
Listening provides the means to make decisions and solve problems.
Listening is: the glue that holds a team together, the doorway through which
ideas pass, the window in which solutions appear.
9. Two Parts of Effective Listening
Active Listening
Reflects what a
person is saying to
confirm
comprehension.
Empathetic
Listening
Sincere attempt by a
listener to
understand in depth
what a speaker is
saying.
10. Two Parts of Effective Listening: Active and
Empathetic
Active listening requires the listener to fully concentrate, understand, respond, and
remember.
Reflect what a person is saying to confirm comprehension. “What I understand you
to be saying is this. . . .” Reflection confirms that the message has been correctly
received. No value judgments. Ensures what they heard the speakers say, and
confirms that their message got through.
Empathetic listening is a sincere attempt by a listener to understand in depth what a
speaker is saying. Empathetic listeners pay attention to more than just the words
they hear.
Speaker’s body language, tone of voice, and emotional sense are all considered as
part of the message the speaker is sending.
Empathetic listening requires listeners to:
•Put themselves in the speaker’s place
•Imagine things from the speaker’s point of view
•Try to understand how the speaker feels.
Effective listening is active and empathetic.
11. Exercise in Effective Listening
Try these listening styles:
1.Pay close attention. Acknowledge the message simply by
saying, “I got it.” Offer no further feedback or judgment.
2.Pay close attention. Respond by rephrasing the message.
3.Rephrase the message. Share any deeper understanding
of the speaker’s feelings. Consider body language, tone of
voice, facial expressions, and other spoken and silent
signals that will help enhance understanding.
12. Exercise in Effective Listening
Have participants form into speaker & listener pairs.
Speakers talk several minutes about something they enjoy (hobby, sport,
or family activity)
Listeners will try out different listening styles:
1.Pay close attention and acknowledge a speaker’s message simply by
saying, “I got it.” Offer no further feedback or judgment.
2.Pay close attention and respond by rephrasing the message.
3.Rephrase the message & share any deeper understanding of the
speaker’s feelings. The listener should consider the speaker’s body
language, tone of voice, facial expressions, and other spoken and silent
signals that will help enhance understanding.
Listeners and speakers trade roles and repeat the exercise.
13. Monitoring Our Listening Level
How do we respond…
•To something we don’t
want to hear?
•When a speaker is
angry?
•When we are tired or
hungry?
Be aware of your
Listening Level,
the state of your
own awareness.
14. Monitoring Our Listening Level
How do we respond when we are hearing something we don’t want to hear?
When a speaker is angry? When we are tired or hungry?
To effectively listen be aware of your current situation, energy level, and
interest. Are you upset about something? It will affect how you listen.
Being drowsy affects our attention span. Are you chilly, too hot, late for another
appointment? Be aware of your state of hearing awareness to adjust and grasp
the message. Know when to increase your focus.
Call a time-out - put on a sweater, have snack, take care of distracting matters,
or let your emotions cool. Then try again with the speaker under conditions that
are more conducive to good listening.
Ideal - but we can’t pick and choose every listening situation. Often we’re in
situations that make communication difficult. However, good listening skills are
powerful tools for calming adversarial situations and finding solutions to
problems.
16. Listening in Adversarial Situations Role
Play
Volunteer plays role of a Scout who is angry about the way others in his unit are
treating him. Den chief plays the part of a Scout leader
1. As the “Scout” expresses his or her complaints and frustrations, the “Scout
leader” uses the skills of good listening to acknowledge that the message is
being received.
•“I got it,” is an appropriate response.
•So is, “This is what I hear you saying . . . .”
•Encourage the Scout to keep talking, but offer no judgment or feedback.
It is very likely that the Scout will focus on the negative, complaining about what
he or she doesn’t like. That’s fine, it is often the way people who are upset
express themselves.
2. The Scout leader says, “I hear what you don’t want. Now tell me what you do
want.”
•Encourage the Scout to keep talking, but focus now on positive aspects of the
situation rather than negative ones.
18. Listening in Adversarial Situations
Discussion
What did you observe in the role-play?
Be sure they hit on:
•Speakers respond to how others listen to them.
•Acknowledge but don’t immediately judge their complaints (“I got it . . .”) No
enabling by a listener makes complaints seem smaller & more manageable.
•Take a negative & flip it to a positive - listener can structure a more
productive framework for finding solutions.(“I hear what you don’t want. Now tell
me what you do want.”)
•A conversation cast in a positive light naturally involves more empathy and
support.
•Body language of listeners and speakers becomes more open, and chances for
resolution are greatly enhanced.
Listeners should always strive to:
•Create a positive present as opposed to a negative past.
19. Giving and Receiving Feedback
Receiving feedback
can sometimes be
difficult.
For feedback to be
helpful, both parties
must use the skills
of effective
listening.
20. Giving and Receiving Feedback
Receiving feedback can sometimes be difficult. But effective
listening skills in a feedback situation can turn it into a positive
experience.
•Have you ever had someone give you advice about something?
•How did it feel to be receiving feedback?
•Have you ever been in a position to tell people how they can do
something better?
•Or, how they might make a positive change in their behavior?
•How did it feel to be offering feedback?
All of us find ourselves giving and receiving feedback. It’s a basic
part of team development, of leadership & of friendships and family.
For feedback to be helpful, both parties must use the skills of
effective listening.
21. Tips on Giving Feedback
1.Consider your motives. Feedback should
always be helpful.
2.Find out if the other people involved are
open to receiving feedback.
3.Deal only with behavior that can be
changed.
4.Deal with specifics, not generalities.
22. Tips on Giving
Feedback
1.Consider your motives. Feedback should
always be helpful; otherwise, there is no
reason to offer it.
2.Find out if the other people involved are
open to receiving feedback. Listen
carefully, then rephrase what they say to
be sure you understand them.
3.Deal only with behavior that can be
changed.
4.Deal with specifics, not generalities.
23. Tips on Giving Feedback
5. Describe the behavior; do not evaluate it.
6. Let the other person know the impact the
behavior has on you.
7. Use an “I” statement to accept responsibility for
your own perceptions and emotions.
8. Make sure the feedback was understood, ask
them to rephrase it.
24. Tips on Giving
Feedback5. Describe the behavior; do not evaluate it.
6. Let the other person know the impact the
behavior has on you.
7. To make sure the recipients of feedback have
understood your message in the way you
intended it, ask them to rephrase what they
heard you say.
8. Make sure the feedback was understood, ask
them to rephrase it.
You can give caring feedback without a good technique, but
the slickest technique in the world will not hide a lack of
caring.
25. Tips on Receiving
Feedback
1. Seek out feedback.
2. Listen carefully.
3. Listen actively
4. Listen empathetically
5. Check your ego.
Consider feedback to be a gift. It truly is.
26. Tips on Receiving
Feedback1. Seek out feedback – will provide you with information that will
help you improve.
2. Listen carefully. Receiving feedback requires a heightened
awareness of yourself and the person offering the feedback.
3. Listen actively. Reflect the feedback in your own words to
confirm understanding.
4. Listen empathetically. Observe body language, tone of voice,
and emotions. Consider the reasons for offering feedback.
5. Check your ego. Becoming angry or defensive can cloud your
ability to listen effectively.
Consider feedback to be a gift. It truly is.
27. Listening To Learn
Summary
1. Effective listening is a skill that each of us can learn and
can constantly improve upon.
2. Listening plays a vital role in forming relationships,
developing teams, and finding solutions.
3. The best listening is both active and empathetic.
4. Listening can be a tool for turning a negative situation
into a positive one.
5. Listening well is an important part of both receiving and
giving feedback.
28. Listening To Learn
Summary
1. Effective listening is a skill that each of us can learn and
can constantly improve upon.
2. Listening plays a vital role in forming relationships,
developing teams, and finding solutions.
3. The best listening is both active and empathetic.
4. Listening can be a tool for turning a negative situation
into a positive one.
5. Listening well is an important part of both receiving and
giving feedback.