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Doctor - patient relationship,
communication skills,
Interviewing techniques
Dr. Sujit Kumar Kar
Assistant Professor in Psychiatry
King George’s Medical University
Lucknow, U.P
Doctor-Patient Relationship
Rapport
Styles
Transference
Countertransference
Communication
• Definition
• Pre-requisites: Information, Receiver, Medium, Source
• Types: Verbal, Non-Verbal
• Implications
Interviewing techniques
• Preparation (of Interviewer & Client/Patient)
• Time , place, information (agenda)
• Structure of interview
• Opening – Warm Up questions, introduction
• Body – focusing on the agenda
• Closing – Summarizing, concluding statement
• Questioning techniques
• Open ended
• Close ended
• Leading
• Multiple
• Hypothetical
• Probing
• Reflective
• Behavioral
Interviewing techniques
• Preparation (of Interviewer & Client/Patient)
• Time , place, information (agenda)
• Structure of interview
• Opening – Warm Up questions, introduction
• Body – focusing on the agenda
• Closing – Summarizing, concluding statement
• Questioning techniques
• Open ended
• Close ended
• Leading
• Multiple
• Hypothetical
• Probing
• Reflective
• Behavioral
Interviewing techniques
• Preparation (of Interviewer & Client/Patient)
• Time , place, information (agenda)
• Structure of interview
• Opening – Warm Up questions, introduction
• Body – focusing on the agenda
• Closing – Summarizing, concluding statement
• Questioning techniques
• Open ended
• Close ended
• Leading
• Multiple
• Hypothetical
• Probing
• Reflective
• Behavioral
Interviewing techniques
• Preparation (of Interviewer & Client/Patient)
• Time , place, information (agenda)
• Structure of interview
• Opening – Warm Up questions, introduction
• Body – focusing on the agenda
• Closing – Summarizing, concluding statement
• Questioning techniques
• Open ended
• Close ended
• Leading
• Multiple
• Hypothetical
• Probing
• Reflective
• Behavioral
Interviewing techniques
• Listening techniques
• Empathizing
• Clarifying
• Paraphrasing
• Probing
• Summarizing
Listen to ……………..
What is being said
How it is being said
What is not being said
Every conversation has a style
• A successful therapeutic interview depends on
• Empathy
• Understanding the needs of the client
• Proper setting of agenda
• Interviewing style
• Listening skills
Interviewing techniques, communication skills, doctor   patient relationship

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Interviewing techniques, communication skills, doctor patient relationship

  • 1. Doctor - patient relationship, communication skills, Interviewing techniques Dr. Sujit Kumar Kar Assistant Professor in Psychiatry King George’s Medical University Lucknow, U.P
  • 3. Communication • Definition • Pre-requisites: Information, Receiver, Medium, Source • Types: Verbal, Non-Verbal • Implications
  • 4. Interviewing techniques • Preparation (of Interviewer & Client/Patient) • Time , place, information (agenda) • Structure of interview • Opening – Warm Up questions, introduction • Body – focusing on the agenda • Closing – Summarizing, concluding statement • Questioning techniques • Open ended • Close ended • Leading • Multiple • Hypothetical • Probing • Reflective • Behavioral
  • 5. Interviewing techniques • Preparation (of Interviewer & Client/Patient) • Time , place, information (agenda) • Structure of interview • Opening – Warm Up questions, introduction • Body – focusing on the agenda • Closing – Summarizing, concluding statement • Questioning techniques • Open ended • Close ended • Leading • Multiple • Hypothetical • Probing • Reflective • Behavioral
  • 6. Interviewing techniques • Preparation (of Interviewer & Client/Patient) • Time , place, information (agenda) • Structure of interview • Opening – Warm Up questions, introduction • Body – focusing on the agenda • Closing – Summarizing, concluding statement • Questioning techniques • Open ended • Close ended • Leading • Multiple • Hypothetical • Probing • Reflective • Behavioral
  • 7. Interviewing techniques • Preparation (of Interviewer & Client/Patient) • Time , place, information (agenda) • Structure of interview • Opening – Warm Up questions, introduction • Body – focusing on the agenda • Closing – Summarizing, concluding statement • Questioning techniques • Open ended • Close ended • Leading • Multiple • Hypothetical • Probing • Reflective • Behavioral
  • 8. Interviewing techniques • Listening techniques • Empathizing • Clarifying • Paraphrasing • Probing • Summarizing Listen to …………….. What is being said How it is being said What is not being said
  • 10. • A successful therapeutic interview depends on • Empathy • Understanding the needs of the client • Proper setting of agenda • Interviewing style • Listening skills