Epiphora, or watery eyes, is caused by a disruption in the balance between tear production and drainage. It is a common complaint that can develop at any age but is more frequent in babies under 1 and adults over 60. The causes include abnormalities that increase tearing or decrease drainage. Diagnosis involves examining for eyelid issues, dry eye, and conducting tests like syringing and probing. Treatment depends on the underlying causes but may include lid hygiene, artificial tears, lacrimal sac massage, punctal plugs, and surgery to repair drainage issues. Management involves a holistic approach targeting contributing factors and appropriate referral for surgical cases.