This document outlines the process for defining and forming a team for a new project. It discusses following the DMAIC model which involves defining problems and customer requirements, measuring current performance, analyzing data to determine process capabilities, improving processes by removing defects, and controlling performance going forward. It also notes that projects begin by thoroughly assessing customer needs and defining a detailed project charter and process map relating internal processes to meeting customer requirements. The specific project being outlined is for "BirdsNest".