This document outlines the steps in a process improvement methodology including defining requirements, identifying potential solutions, selecting and implementing a solution, measuring performance, and standardizing changes. It involves gathering data, analyzing root causes of issues, testing solutions, and determining if further process redesign is needed or if the desired results were obtained.

1. Project Selection Customer Requirements Solutions Identified Implement Solution DMAIC Measure Analyze Measurement Plan Solution Selected Improve Control Root Cause Quality no New Process or Product no yes yes Define Proceed To DMADV Efficiency Proceed To Lean Data Collection Test Solution Return to appropriate phase Process Control Monitor Performance Enterprise Standardization Manage Change Project Planning Team Charter Problem Statement Stakeholder Analysis Risk Assessment Process Mapping Measurement System Analysis Process Capability Display Data Is a process redesign required? Desired Result Obtained? Proceed To DMADV no yes