SlideShare a Scribd company logo
1 of 18


In debt collection, businesses often hire a
third party to collect this, because the cost of
collecting the debt themselves can be more
than the debt itself.


When collection is outsourced, debts are
categorized according to "buckets."






Collection methods are based upon the type
of debt and the debtor's past payment
history.
Debts are divided into "soft" and "hard"
buckets.
Soft bucket items include most unsecured
debts.


Many debt collection companies categorize their
clients by past payment history.
Category 1 includes people who get occasionally
behind on payments.
Category 2 includes people who are often behind
on monthly obligations.
Category 3 includes people who are consistently
behind on payments and have defaulted on some
of their loans or credit cards.



Who do not pay their installments in time.
When the customer crosses 90 days
delinquency, legal action is initiated.
Delinquency

Total
No. of cases POS
Current
Bucket

30 days delinquency Bucket 1
60 days delinquency Bucket 2
90 days delinquency Bucket 3
120 days delinquency Bucket 4
150 days delinquency Bucket 5
180 days delinquency Bucket 6

POS
realised

%POS
realised
Skip cases where there is no record of the
customers.
Original documents are retrieved from the data
house.
A cheque is a negotiable instrument. During the
process of circulation, a cheque may be
lost, stolen or the signature of payee may be
done by some other person for endorsing it.
Under these circumstances the cheque may go
into wrong hands.



Order Cheques
Bearer Cheques
Crossing of a cheque means "Drawing Two
Parallel Lines" across the face of the cheque.
General Crossing
 Generally, cheques are crossed when
 There are two transverse parallel
lines, marked across its face or
 The cheque bears an abbreviation "&
Co. "between the two parallel lines or
 The cheque bears the words "Not Negotiable"
between the two parallel lines or
 The cheque bears the words "A/c. Payee"
between the two parallel lines.
Special or Restrictive Crossing
When a particular bank's name is written in
between the two parallel lines the cheque is
said to be specially crossed.






Sign
Incomplete Date
Amount in figures and words mismatch
3 months expiry period
Insufficient funds

More Related Content

What's hot

What's hot (20)

Banking products
Banking productsBanking products
Banking products
 
CUSTOMER SERVICE IN BANKING SECTOR
CUSTOMER SERVICE IN BANKING SECTORCUSTOMER SERVICE IN BANKING SECTOR
CUSTOMER SERVICE IN BANKING SECTOR
 
Credit monitoring
Credit monitoringCredit monitoring
Credit monitoring
 
137356011 23669136-credit-card-ppt
137356011 23669136-credit-card-ppt137356011 23669136-credit-card-ppt
137356011 23669136-credit-card-ppt
 
Telephone Collection Techniques
Telephone Collection TechniquesTelephone Collection Techniques
Telephone Collection Techniques
 
Collections Overview
Collections OverviewCollections Overview
Collections Overview
 
ppt on loans and advances
ppt on loans and advancesppt on loans and advances
ppt on loans and advances
 
Personal loan
Personal loanPersonal loan
Personal loan
 
Credit Control - Manage Your Payments
Credit Control - Manage Your PaymentsCredit Control - Manage Your Payments
Credit Control - Manage Your Payments
 
Kyc norms in banks
Kyc norms in banksKyc norms in banks
Kyc norms in banks
 
Features of Credit Card
Features of Credit CardFeatures of Credit Card
Features of Credit Card
 
Credit Control Tips
Credit Control TipsCredit Control Tips
Credit Control Tips
 
Bank Overdraft
Bank OverdraftBank Overdraft
Bank Overdraft
 
CASA Presentation
CASA PresentationCASA Presentation
CASA Presentation
 
Credit appraisal an overview
Credit appraisal an overviewCredit appraisal an overview
Credit appraisal an overview
 
Introduction to consumer lending
Introduction to consumer lendingIntroduction to consumer lending
Introduction to consumer lending
 
Loan presentation 2021 .pptx
Loan presentation 2021 .pptxLoan presentation 2021 .pptx
Loan presentation 2021 .pptx
 
Debt recovery techniques
Debt recovery techniques Debt recovery techniques
Debt recovery techniques
 
Management of recievables
Management of recievablesManagement of recievables
Management of recievables
 
Credit Risk Management Presentation
Credit Risk Management PresentationCredit Risk Management Presentation
Credit Risk Management Presentation
 

Viewers also liked

12 steps to achieve excellence in debt collection and recovery
12 steps to achieve excellence in debt collection and recovery12 steps to achieve excellence in debt collection and recovery
12 steps to achieve excellence in debt collection and recoveryEXUS
 
Debt recovery tribunal act
Debt recovery tribunal actDebt recovery tribunal act
Debt recovery tribunal actDipti Jadhav
 
Debts recovery tribunal
Debts recovery tribunalDebts recovery tribunal
Debts recovery tribunalUjjwal 'Shanu'
 
Recovery of debt due to bank and financial institutions, 1993
Recovery of debt due to bank and financial institutions, 1993Recovery of debt due to bank and financial institutions, 1993
Recovery of debt due to bank and financial institutions, 1993ACS Shalu Saraf
 
Receivables Management
Receivables ManagementReceivables Management
Receivables ManagementRajendra Patra
 
Debt collection skills & techniques
Debt collection skills & techniquesDebt collection skills & techniques
Debt collection skills & techniquesGerard Assey
 
The Insolvency and Bankruptcy Code 2016 - A Step Forward
The Insolvency and Bankruptcy Code 2016 - A Step ForwardThe Insolvency and Bankruptcy Code 2016 - A Step Forward
The Insolvency and Bankruptcy Code 2016 - A Step ForwardSumedha Fiscal
 
The Provisions Of SICA &BIFR
The Provisions Of SICA &BIFRThe Provisions Of SICA &BIFR
The Provisions Of SICA &BIFRbhanu vashishtha
 
Receivable management presentation1
Receivable management presentation1Receivable management presentation1
Receivable management presentation1shruthi nair
 

Viewers also liked (10)

12 steps to achieve excellence in debt collection and recovery
12 steps to achieve excellence in debt collection and recovery12 steps to achieve excellence in debt collection and recovery
12 steps to achieve excellence in debt collection and recovery
 
Debt recovery tribunal act
Debt recovery tribunal actDebt recovery tribunal act
Debt recovery tribunal act
 
Debts recovery tribunal
Debts recovery tribunalDebts recovery tribunal
Debts recovery tribunal
 
Recovery of debt due to bank and financial institutions, 1993
Recovery of debt due to bank and financial institutions, 1993Recovery of debt due to bank and financial institutions, 1993
Recovery of debt due to bank and financial institutions, 1993
 
Debt collection strategies
Debt collection strategiesDebt collection strategies
Debt collection strategies
 
Receivables Management
Receivables ManagementReceivables Management
Receivables Management
 
Debt collection skills & techniques
Debt collection skills & techniquesDebt collection skills & techniques
Debt collection skills & techniques
 
The Insolvency and Bankruptcy Code 2016 - A Step Forward
The Insolvency and Bankruptcy Code 2016 - A Step ForwardThe Insolvency and Bankruptcy Code 2016 - A Step Forward
The Insolvency and Bankruptcy Code 2016 - A Step Forward
 
The Provisions Of SICA &BIFR
The Provisions Of SICA &BIFRThe Provisions Of SICA &BIFR
The Provisions Of SICA &BIFR
 
Receivable management presentation1
Receivable management presentation1Receivable management presentation1
Receivable management presentation1
 

Similar to Debt recovery

Law Relating to Negotiable Instruments with Special reference to cheques in S...
Law Relating to Negotiable Instruments with Special reference to cheques in S...Law Relating to Negotiable Instruments with Special reference to cheques in S...
Law Relating to Negotiable Instruments with Special reference to cheques in S...Maxwell Ranasinghe
 
Crossing of cheque
Crossing of chequeCrossing of cheque
Crossing of chequeSweetp999
 
Cash Handling Procedures & Characteristics of a Cheque.pptx
Cash Handling Procedures & Characteristics of a Cheque.pptxCash Handling Procedures & Characteristics of a Cheque.pptx
Cash Handling Procedures & Characteristics of a Cheque.pptxArabkamal
 
Cheques in the banking system and its important
Cheques in the banking system and its importantCheques in the banking system and its important
Cheques in the banking system and its importantChathulaNayanalochan1
 
Unit 1(cheque) (As per syllabus 2017-18)
Unit 1(cheque) (As per syllabus 2017-18)Unit 1(cheque) (As per syllabus 2017-18)
Unit 1(cheque) (As per syllabus 2017-18)Dr Isha Jaiswal
 
Cheque and its types
Cheque and its typesCheque and its types
Cheque and its typesTallat Satti
 
Check and Bank Statement
Check and Bank Statement Check and Bank Statement
Check and Bank Statement ella dimaiwat
 
Meaning of Banking Instrument
Meaning of Banking InstrumentMeaning of Banking Instrument
Meaning of Banking Instrumenthansongroupus
 
Cheque meaning crossing and types
Cheque meaning crossing and typesCheque meaning crossing and types
Cheque meaning crossing and typesaduadu
 
Principles and Practices of Banking module 2
Principles and Practices of Banking module 2Principles and Practices of Banking module 2
Principles and Practices of Banking module 2ARUNKUMAR7358
 

Similar to Debt recovery (20)

Law Relating to Negotiable Instruments with Special reference to cheques in S...
Law Relating to Negotiable Instruments with Special reference to cheques in S...Law Relating to Negotiable Instruments with Special reference to cheques in S...
Law Relating to Negotiable Instruments with Special reference to cheques in S...
 
Cheque & crossing
Cheque & crossingCheque & crossing
Cheque & crossing
 
Lec crossing of cheques
Lec crossing of chequesLec crossing of cheques
Lec crossing of cheques
 
Methods of payment
Methods of paymentMethods of payment
Methods of payment
 
Crossing of cheque
Crossing of chequeCrossing of cheque
Crossing of cheque
 
unit - 6.pptx
unit - 6.pptxunit - 6.pptx
unit - 6.pptx
 
Cash Handling Procedures & Characteristics of a Cheque.pptx
Cash Handling Procedures & Characteristics of a Cheque.pptxCash Handling Procedures & Characteristics of a Cheque.pptx
Cash Handling Procedures & Characteristics of a Cheque.pptx
 
Cheques in the banking system and its important
Cheques in the banking system and its importantCheques in the banking system and its important
Cheques in the banking system and its important
 
Unit 1(cheque) (As per syllabus 2017-18)
Unit 1(cheque) (As per syllabus 2017-18)Unit 1(cheque) (As per syllabus 2017-18)
Unit 1(cheque) (As per syllabus 2017-18)
 
Types of Cheque
Types of ChequeTypes of Cheque
Types of Cheque
 
Banker & customer
Banker & customerBanker & customer
Banker & customer
 
Cheque payment or Encashment of Cheque
Cheque payment or Encashment of ChequeCheque payment or Encashment of Cheque
Cheque payment or Encashment of Cheque
 
Cheque and its types
Cheque and its typesCheque and its types
Cheque and its types
 
Lc letter
Lc letterLc letter
Lc letter
 
Check and Bank Statement
Check and Bank Statement Check and Bank Statement
Check and Bank Statement
 
Banking services
Banking servicesBanking services
Banking services
 
Meaning of Banking Instrument
Meaning of Banking InstrumentMeaning of Banking Instrument
Meaning of Banking Instrument
 
Cheque meaning crossing and types
Cheque meaning crossing and typesCheque meaning crossing and types
Cheque meaning crossing and types
 
Bpt seminar - cheques
Bpt seminar - chequesBpt seminar - cheques
Bpt seminar - cheques
 
Principles and Practices of Banking module 2
Principles and Practices of Banking module 2Principles and Practices of Banking module 2
Principles and Practices of Banking module 2
 

More from Sumit Malhotra (20)

Types of retailing done
Types of retailing doneTypes of retailing done
Types of retailing done
 
Retail communications done
Retail communications doneRetail communications done
Retail communications done
 
Retail
RetailRetail
Retail
 
Retail buying behaviour
Retail buying behaviourRetail buying behaviour
Retail buying behaviour
 
Merchandising
MerchandisingMerchandising
Merchandising
 
What does retailer do
What does retailer doWhat does retailer do
What does retailer do
 
Banking tools
Banking toolsBanking tools
Banking tools
 
Introduction to indian banking
Introduction to indian bankingIntroduction to indian banking
Introduction to indian banking
 
Bank
BankBank
Bank
 
Tata case
Tata caseTata case
Tata case
 
Project cycle
Project cycleProject cycle
Project cycle
 
Intro to ventures
Intro to venturesIntro to ventures
Intro to ventures
 
Dmaic model
Dmaic modelDmaic model
Dmaic model
 
99 % syndrome
99 % syndrome99 % syndrome
99 % syndrome
 
Resistant to change 2 copy (1)
Resistant to change 2   copy (1)Resistant to change 2   copy (1)
Resistant to change 2 copy (1)
 
Location decision
Location decisionLocation decision
Location decision
 
Jit and lean operations
Jit and lean operationsJit and lean operations
Jit and lean operations
 
Introduction to pom
Introduction to pomIntroduction to pom
Introduction to pom
 
Product design
Product designProduct design
Product design
 
Viral
ViralViral
Viral
 

Recently uploaded

ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPT
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPTECONOMIC CONTEXT - LONG FORM TV DRAMA - PPT
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPTiammrhaywood
 
Historical philosophical, theoretical, and legal foundations of special and i...
Historical philosophical, theoretical, and legal foundations of special and i...Historical philosophical, theoretical, and legal foundations of special and i...
Historical philosophical, theoretical, and legal foundations of special and i...jaredbarbolino94
 
What is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERPWhat is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERPCeline George
 
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...Marc Dusseiller Dusjagr
 
Meghan Sutherland In Media Res Media Component
Meghan Sutherland In Media Res Media ComponentMeghan Sutherland In Media Res Media Component
Meghan Sutherland In Media Res Media ComponentInMediaRes1
 
ECONOMIC CONTEXT - PAPER 1 Q3: NEWSPAPERS.pptx
ECONOMIC CONTEXT - PAPER 1 Q3: NEWSPAPERS.pptxECONOMIC CONTEXT - PAPER 1 Q3: NEWSPAPERS.pptx
ECONOMIC CONTEXT - PAPER 1 Q3: NEWSPAPERS.pptxiammrhaywood
 
Final demo Grade 9 for demo Plan dessert.pptx
Final demo Grade 9 for demo Plan dessert.pptxFinal demo Grade 9 for demo Plan dessert.pptx
Final demo Grade 9 for demo Plan dessert.pptxAvyJaneVismanos
 
Presiding Officer Training module 2024 lok sabha elections
Presiding Officer Training module 2024 lok sabha electionsPresiding Officer Training module 2024 lok sabha elections
Presiding Officer Training module 2024 lok sabha electionsanshu789521
 
MICROBIOLOGY biochemical test detailed.pptx
MICROBIOLOGY biochemical test detailed.pptxMICROBIOLOGY biochemical test detailed.pptx
MICROBIOLOGY biochemical test detailed.pptxabhijeetpadhi001
 
Roles & Responsibilities in Pharmacovigilance
Roles & Responsibilities in PharmacovigilanceRoles & Responsibilities in Pharmacovigilance
Roles & Responsibilities in PharmacovigilanceSamikshaHamane
 
AmericanHighSchoolsprezentacijaoskolama.
AmericanHighSchoolsprezentacijaoskolama.AmericanHighSchoolsprezentacijaoskolama.
AmericanHighSchoolsprezentacijaoskolama.arsicmarija21
 
Crayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon ACrayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon AUnboundStockton
 
DATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginnersDATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginnersSabitha Banu
 
How to Configure Email Server in Odoo 17
How to Configure Email Server in Odoo 17How to Configure Email Server in Odoo 17
How to Configure Email Server in Odoo 17Celine George
 
Pharmacognosy Flower 3. Compositae 2023.pdf
Pharmacognosy Flower 3. Compositae 2023.pdfPharmacognosy Flower 3. Compositae 2023.pdf
Pharmacognosy Flower 3. Compositae 2023.pdfMahmoud M. Sallam
 
How to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptxHow to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptxmanuelaromero2013
 
Difference Between Search & Browse Methods in Odoo 17
Difference Between Search & Browse Methods in Odoo 17Difference Between Search & Browse Methods in Odoo 17
Difference Between Search & Browse Methods in Odoo 17Celine George
 

Recently uploaded (20)

ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPT
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPTECONOMIC CONTEXT - LONG FORM TV DRAMA - PPT
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPT
 
Historical philosophical, theoretical, and legal foundations of special and i...
Historical philosophical, theoretical, and legal foundations of special and i...Historical philosophical, theoretical, and legal foundations of special and i...
Historical philosophical, theoretical, and legal foundations of special and i...
 
What is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERPWhat is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERP
 
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
 
Model Call Girl in Bikash Puri Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Bikash Puri  Delhi reach out to us at 🔝9953056974🔝Model Call Girl in Bikash Puri  Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Bikash Puri Delhi reach out to us at 🔝9953056974🔝
 
Meghan Sutherland In Media Res Media Component
Meghan Sutherland In Media Res Media ComponentMeghan Sutherland In Media Res Media Component
Meghan Sutherland In Media Res Media Component
 
ECONOMIC CONTEXT - PAPER 1 Q3: NEWSPAPERS.pptx
ECONOMIC CONTEXT - PAPER 1 Q3: NEWSPAPERS.pptxECONOMIC CONTEXT - PAPER 1 Q3: NEWSPAPERS.pptx
ECONOMIC CONTEXT - PAPER 1 Q3: NEWSPAPERS.pptx
 
Final demo Grade 9 for demo Plan dessert.pptx
Final demo Grade 9 for demo Plan dessert.pptxFinal demo Grade 9 for demo Plan dessert.pptx
Final demo Grade 9 for demo Plan dessert.pptx
 
Presiding Officer Training module 2024 lok sabha elections
Presiding Officer Training module 2024 lok sabha electionsPresiding Officer Training module 2024 lok sabha elections
Presiding Officer Training module 2024 lok sabha elections
 
MICROBIOLOGY biochemical test detailed.pptx
MICROBIOLOGY biochemical test detailed.pptxMICROBIOLOGY biochemical test detailed.pptx
MICROBIOLOGY biochemical test detailed.pptx
 
Roles & Responsibilities in Pharmacovigilance
Roles & Responsibilities in PharmacovigilanceRoles & Responsibilities in Pharmacovigilance
Roles & Responsibilities in Pharmacovigilance
 
AmericanHighSchoolsprezentacijaoskolama.
AmericanHighSchoolsprezentacijaoskolama.AmericanHighSchoolsprezentacijaoskolama.
AmericanHighSchoolsprezentacijaoskolama.
 
Crayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon ACrayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon A
 
DATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginnersDATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginners
 
TataKelola dan KamSiber Kecerdasan Buatan v022.pdf
TataKelola dan KamSiber Kecerdasan Buatan v022.pdfTataKelola dan KamSiber Kecerdasan Buatan v022.pdf
TataKelola dan KamSiber Kecerdasan Buatan v022.pdf
 
How to Configure Email Server in Odoo 17
How to Configure Email Server in Odoo 17How to Configure Email Server in Odoo 17
How to Configure Email Server in Odoo 17
 
Pharmacognosy Flower 3. Compositae 2023.pdf
Pharmacognosy Flower 3. Compositae 2023.pdfPharmacognosy Flower 3. Compositae 2023.pdf
Pharmacognosy Flower 3. Compositae 2023.pdf
 
How to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptxHow to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptx
 
Difference Between Search & Browse Methods in Odoo 17
Difference Between Search & Browse Methods in Odoo 17Difference Between Search & Browse Methods in Odoo 17
Difference Between Search & Browse Methods in Odoo 17
 
OS-operating systems- ch04 (Threads) ...
OS-operating systems- ch04 (Threads) ...OS-operating systems- ch04 (Threads) ...
OS-operating systems- ch04 (Threads) ...
 

Debt recovery

  • 1.
  • 2.  In debt collection, businesses often hire a third party to collect this, because the cost of collecting the debt themselves can be more than the debt itself.
  • 3.  When collection is outsourced, debts are categorized according to "buckets."
  • 4.    Collection methods are based upon the type of debt and the debtor's past payment history. Debts are divided into "soft" and "hard" buckets. Soft bucket items include most unsecured debts.
  • 5.  Many debt collection companies categorize their clients by past payment history. Category 1 includes people who get occasionally behind on payments. Category 2 includes people who are often behind on monthly obligations. Category 3 includes people who are consistently behind on payments and have defaulted on some of their loans or credit cards.
  • 6.
  • 7.
  • 8.   Who do not pay their installments in time. When the customer crosses 90 days delinquency, legal action is initiated.
  • 9. Delinquency Total No. of cases POS Current Bucket 30 days delinquency Bucket 1 60 days delinquency Bucket 2 90 days delinquency Bucket 3 120 days delinquency Bucket 4 150 days delinquency Bucket 5 180 days delinquency Bucket 6 POS realised %POS realised
  • 10. Skip cases where there is no record of the customers. Original documents are retrieved from the data house.
  • 11. A cheque is a negotiable instrument. During the process of circulation, a cheque may be lost, stolen or the signature of payee may be done by some other person for endorsing it. Under these circumstances the cheque may go into wrong hands.
  • 13. Crossing of a cheque means "Drawing Two Parallel Lines" across the face of the cheque.
  • 14. General Crossing  Generally, cheques are crossed when  There are two transverse parallel lines, marked across its face or  The cheque bears an abbreviation "& Co. "between the two parallel lines or  The cheque bears the words "Not Negotiable" between the two parallel lines or  The cheque bears the words "A/c. Payee" between the two parallel lines.
  • 15.
  • 16. Special or Restrictive Crossing When a particular bank's name is written in between the two parallel lines the cheque is said to be specially crossed.
  • 17.
  • 18.      Sign Incomplete Date Amount in figures and words mismatch 3 months expiry period Insufficient funds