The document outlines the 1 DMAIC cycle which is used for business improvement projects. The cycle consists of five phases - Define, Measure, Analyze, Improve, and Control. It shows how the cycle is used to identify opportunities for improvement, measure key aspects of the current process or product, analyze the root causes of defects or issues, improve the process or product by addressing the causes found, and control the new process to sustain the improvements.

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2. DMAIC Cycle
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3. DMAIC Cycle
Business
Improvement
Opportunity
1

4. DMAIC Cycle
Business Productive
Improvement Customer
Opportunity
1

5. DMAIC Cycle
Business Productive
Improvement Customer
Opportunity
1

6. DMAIC Cycle
DEFINE
Business Productive
Improvement Customer
Opportunity
1

7. DMAIC Cycle
DEFINE MEASURE &
ANALYSE
Business Productive
Improvement Customer
Opportunity
1

8. DMAIC Cycle
DEFINE MEASURE &
ANALYSE
Business Productive
Improvement Customer
Opportunity
IMPROVE
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9. DMAIC Cycle
DEFINE MEASURE &
ANALYSE
Business Productive
Improvement Customer
Opportunity
CONTROL IMPROVE
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10. DMAIC Cycle
DEFINE MEASURE &
ANALYSE
Business Productive
Improvement PROJECTS PROCEDURES / TRAINING Customer
Opportunity
CONTROL IMPROVE
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11. DMAIC Cycle
DEFINE MEASURE &
ANALYSE
ISSUES TO THE CUSTOMER
Business Productive
Improvement PROJECTS PROCEDURES / TRAINING Customer
Opportunity
OPPORTUNITIES TO IMPROVE
CONTROL IMPROVE
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