This document discusses decision making and the factors that affect it. It defines decision making as examining options and choosing a course of action. Decisions can be either programmed, for simple routine matters, or non-programmed, for new complicated issues requiring creativity. Key factors in decision making include perception, priorities, acceptability, demands, style, resources, and judgment. The document also outlines steps to make decisions, including constructing a clear picture of the decision, compiling requirements, collecting alternatives, comparing options, considering what could go wrong, and committing to a choice. It concludes with tips on avoiding common pitfalls in decision making.