More than 65% of communication is non-verbal, including gestures, signals, signs, posture, tone of voice, and facial expressions. The non-verbal cues can be ambiguous as the same gesture may have multiple meanings and feelings can be expressed differently. Facial expressions, especially smiling, are important in communication as 70% is understood through the face. Gesticulation with the hands also conveys significant meaning about mood and should align with verbal messages. It is best to communicate non-verbally in a natural way rather than consciously manipulating body language.

1. BODY LANGUAGE NON – VERBAL COMMUNICATION

2. More than 65% of information is shown in the non – verbal manner and only 35% in the verbal way by using the words. Body language is the first language which we use.

3. Body language is: - gestures - signals - signs - the manner we behave and do the activities.

5. The non – verbal communication is: - Ambiguous - the same gesture has several meanings - T he same feelings can be shown differently .

6. Facial expressions The most important rule is: KEEP SMILING MORE OFTEN THAN THE OTHERS . 70% of communication is made by means of people’s faces.

7. GESTICULATION Gesticulation means to skow something by means of hands in order to present some information. People’s hands show a lot of information. When people’s mood changes, the movement and the hands position is also different. Gesticulation should be coherent with the words.

8. REMEMBER! You should be natural because only good actors consciously use the body language.