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Communication
Skills
Body Language
Muhammad AsadTahir
Topics Covered
• What is Body Language?
• How does body speak?
• Importance of non-verbal communication
• Components of non-verbal communication
– Gesture
– Face
– Posture
• Interpretations of non-verbal behaviors
• Tips on improving Body Language
2
3
But before starting, let us ponder on the word:
COMMUNICATION
• What does communication mean?
• Requirements for proper
communication
• Types of communication
• Verbal
• Non-verbal
4
COMMUNICATION:
• Communication in general is the
process of sending and receiving
messages that enables humans to
share knowledge, attitudes, and skills.
• Although we usually identify
communication with speech,
communication is composed of two
dimensions – verbal and nonverbal.
5
Verbal Communication
Nonverbal Communication
• Using words and sounds
to express yourself and
getting your intended
message across.
• Nonverbal communication
includes facial expressions,
eye contact, body posture
and motions.
WHAT IS BODY LANGUAGE?
6
-NONVERBAL COMMUNICATION-
Body Language is:
Body language is the non-verbal
communication that involves
body movement.
‘Gesturing’ can also be termed
as body language which is an
absolutely non-verbal mean
of communication.
People in the workplace can
convey a great deal of information
without even speaking; through non-
verbal communication.
7
8
How does body talk?
Like any spoken language,
body language has words,
sentences and punctuation.
Each gesture is like a single
word and one word may
have several different
meanings.
9
IMPORTANCE OF BODY LANGUAGE
10
WHYIS BODY LANGUAGE IMPORTANT?
Body language plays a big role in intuition as it gives us
messages about the other person, that we can interpret
at an intuitive level.
(Refer to the chart to
the right for a graphical
representation of the
influence of body
language)
11
12
Body language can be the determining
factor in a job interview.
Body language may be the determining
factor in a job interview. If the applicant’s
body language conveys that he is at ease
with the subject matter and conveys
confidence, he has a higher probability of
getting the job, especially in this tough job
market.
13
COMPONENTS
OF
NONVERBAL
COMMUNICATION
14
What components are we talking about?
Facial Expressions
15
• Face is the index of our minds
• The eyes, lips, and the rest of the muscles express many
feelings
• It can also be deceived by manipulation.
16
G
E
S
T
U
R
E
17
A gesture is a form of nonverbal
communication
In which visible bodily actions communicate
particular messages.
Gestures include hand motion, face, or other
parts of body.
18
The boy’s gesture indicates he’s happy
or that he’s achieved a goal, of sorts.
The woman’s gesture indicates that
she’s unhappy with something;
perhaps
her current circumstances
or first world problems.
19
INTERPRETATIONSOF NONVERBAL BEHAVIOR
20
How you interpret someone’s nonverbal behavior completely
depends on you and how you see the situation.
Every coin has two sides; similarly every interpretation has two or more
sides. However, we’ll be looking at some of the most commonly found
nonverbal behaviors and their corresponding interpretations.
21
NONVERBAL BEHAVIOR INTERPRETATION
Brisk, erect walk Confidence
Standing with hands on hips Readiness, aggression
Sitting with legs crossed, foot kicking
slightly
Boredom
Sitting, legs apart Open, relaxed
Arms crossed on chest Defensiveness
Hand to cheek Evaluation, thinking
Touching, slightly rubbing nose Rejection, doubt, lying
Rubbing the eye Doubt, disbelief
Walking with hands in pockets, shoulders
hunched
Dejection, in a hurry
22
Tips on improving body language
23
(A comic strip about a boardroom suggestion.)
In the above picture, the guy to the right seems unproductive and unprofessional.
Even if he performs well later on, we’ll still see him as a lazy employee… why?
24
FIRST IMPRESSIONS ARE LAST IMPRESSIONS
Understanding body language is beneficial
in the workplace as up to 93% of our
communication is nonverbal.
Your body language impacts first impressions
before you’ve even introduced yourself.
25
THERE ARE FOUR MAIN ASPECTS OF BODY LANGUAGETHATYOU NEED
TO BE AWARE OF:
1
EYE
CONTACT
26
2SMILING
27
3
BODY
POSITION
28
4
GESTURES/
MOVEMENTS
29

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Communication skills body language

  • 2. Topics Covered • What is Body Language? • How does body speak? • Importance of non-verbal communication • Components of non-verbal communication – Gesture – Face – Posture • Interpretations of non-verbal behaviors • Tips on improving Body Language 2
  • 3. 3 But before starting, let us ponder on the word: COMMUNICATION • What does communication mean? • Requirements for proper communication • Types of communication • Verbal • Non-verbal
  • 4. 4 COMMUNICATION: • Communication in general is the process of sending and receiving messages that enables humans to share knowledge, attitudes, and skills. • Although we usually identify communication with speech, communication is composed of two dimensions – verbal and nonverbal.
  • 5. 5 Verbal Communication Nonverbal Communication • Using words and sounds to express yourself and getting your intended message across. • Nonverbal communication includes facial expressions, eye contact, body posture and motions.
  • 6. WHAT IS BODY LANGUAGE? 6 -NONVERBAL COMMUNICATION-
  • 7. Body Language is: Body language is the non-verbal communication that involves body movement. ‘Gesturing’ can also be termed as body language which is an absolutely non-verbal mean of communication. People in the workplace can convey a great deal of information without even speaking; through non- verbal communication. 7
  • 8. 8 How does body talk? Like any spoken language, body language has words, sentences and punctuation. Each gesture is like a single word and one word may have several different meanings.
  • 10. 10 WHYIS BODY LANGUAGE IMPORTANT? Body language plays a big role in intuition as it gives us messages about the other person, that we can interpret at an intuitive level. (Refer to the chart to the right for a graphical representation of the influence of body language)
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  • 12. 12 Body language can be the determining factor in a job interview. Body language may be the determining factor in a job interview. If the applicant’s body language conveys that he is at ease with the subject matter and conveys confidence, he has a higher probability of getting the job, especially in this tough job market.
  • 14. 14 What components are we talking about? Facial Expressions
  • 15. 15 • Face is the index of our minds • The eyes, lips, and the rest of the muscles express many feelings • It can also be deceived by manipulation.
  • 17. 17 A gesture is a form of nonverbal communication In which visible bodily actions communicate particular messages. Gestures include hand motion, face, or other parts of body.
  • 18. 18 The boy’s gesture indicates he’s happy or that he’s achieved a goal, of sorts. The woman’s gesture indicates that she’s unhappy with something; perhaps her current circumstances or first world problems.
  • 20. 20 How you interpret someone’s nonverbal behavior completely depends on you and how you see the situation. Every coin has two sides; similarly every interpretation has two or more sides. However, we’ll be looking at some of the most commonly found nonverbal behaviors and their corresponding interpretations.
  • 21. 21 NONVERBAL BEHAVIOR INTERPRETATION Brisk, erect walk Confidence Standing with hands on hips Readiness, aggression Sitting with legs crossed, foot kicking slightly Boredom Sitting, legs apart Open, relaxed Arms crossed on chest Defensiveness Hand to cheek Evaluation, thinking Touching, slightly rubbing nose Rejection, doubt, lying Rubbing the eye Doubt, disbelief Walking with hands in pockets, shoulders hunched Dejection, in a hurry
  • 22. 22 Tips on improving body language
  • 23. 23 (A comic strip about a boardroom suggestion.) In the above picture, the guy to the right seems unproductive and unprofessional. Even if he performs well later on, we’ll still see him as a lazy employee… why?
  • 24. 24 FIRST IMPRESSIONS ARE LAST IMPRESSIONS Understanding body language is beneficial in the workplace as up to 93% of our communication is nonverbal. Your body language impacts first impressions before you’ve even introduced yourself.
  • 25. 25 THERE ARE FOUR MAIN ASPECTS OF BODY LANGUAGETHATYOU NEED TO BE AWARE OF: 1 EYE CONTACT
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