The document provides an outline for a Toastmasters presentation on using body language to enhance speaking. The presentation covers three main areas: facial expressions, gestures, and whole body movement. It includes tips for practicing and effectively displaying visual aids. The goal is to teach attendees how to harness their body language to strengthen their message and engage their audience.
The document provides guidance on body language to present oneself confidently in a job interview. It outlines the importance of body language, noting that 38% of communication is nonverbal. It discusses maintaining appropriate interpersonal distance, signs of nervousness to avoid, and making a strong first impression with a firm handshake, open posture, and steady eye contact. During the interview, sitting up straight and leaning slightly forward without barriers or fidgeting conveys self-assurance, as does natural eye contact and hand gestures. The 6 golden rules emphasize a straight posture, appropriate distance, eye contact, firm handshake, natural gestures, and moderate voice pitch.
This document discusses positive and negative body language. It lists many specific body language cues and their meanings. Negatives cues include weak handshakes, fidgeting, and crossed arms, which can indicate nervousness, defensiveness, or disinterest. Positives cues include direct eye contact, nodding, and upright posture, signaling interest, confidence, and engagement. Mastering one's body language is important for effective communication and interactions.
This document discusses body language and non-verbal communication. It states that non-verbal communication accounts for 65% of social communication. It describes different aspects of body language including posture, gestures, facial expressions and personal appearance. Poor posture can indicate low spirits while good posture conveys confidence. Gestures help clarify and reinforce verbal messages. Certain gestures and mannerisms can signal emotions like boredom, impatience or indecision. Overall body language provides important cues about a person's attitudes, feelings and level of comfort.
This document discusses strategies for overcoming public speaking anxiety and delivering effective speeches. It begins by explaining that public speaking is the number one fear for many people, more than death or snakes. Some of the roots of this anxiety include lack of experience, focus on being the center of attention, and communication apprehension. The document then provides tips for reducing anxiety and gaining confidence when speaking publicly, such as preparing well, practicing delivery, modifying negative thoughts, visualizing success, using relaxation techniques, and analyzing the audience. It concludes by offering advice on things to do and avoid when giving a speech, and provides steps for preparing and delivering a first speech in class.
The document defines business English and discusses its importance. It provides definitions of business English as the language used for business situations, correspondence, and communication skills needed for work. It notes business English focuses on vocabulary used in commerce, trade, finance, and politics. The document also discusses why business English is important for career growth, the internet, and respect. It provides tips on how to improve business English such as being a good language student, broadening skills, increasing vocabulary, and setting SMART goals. Finally, it lists problems that can be lessened with strong business English skills like miscommunication, limited ideas, and professional failure.
Public speaking can be used to motivate, influence, persuade, inform, translate, and entertain an audience. People communicate through symbols, signs, behavior, signals, speech, words, listening, silence, eye contact, head movement, and postures. There are three main types of speeches: persuasive speeches aim to convince the audience to take action, informative speeches provide interesting facts and stories to the audience, and entertaining speeches amuse the audience with humor and a lighthearted style. When presenting a speech, speakers should walk confidently to the podium, make eye contact with the audience, breathe and smile naturally, deliver the introduction, maintain eye contact and use gestures, and pause before exiting. Thorough research of the topic includes
The document discusses body language and non-verbal communication. It notes that Julius Fast published the first book on body language in 1971. Body language involves body posture, gestures, facial expressions, and eye movements. Scientific study of how the body communicates has been called kinesics. Only about 7% of meaning in normal conversation is conveyed through words, while 93% is conveyed non-verbally. Some key aspects of non-verbal communication discussed include gestures, stance, facial expressions, and how the face and eyes convey emotions. The document provides tips for using body language effectively.
The document defines various terms and phrases considered "jargon" or specialized language used within certain professions or industries like business, healthcare, restaurants, and technology. Examples are provided of common jargon used within each field and their meanings. The document then continues to define additional business-related terms and phrases that are frequently used in corporate environments but may not be clear to outsiders, explaining the meaning behind terms like "leverage," "value-added," "ping," "circle back," "regroup," and "holistic approach."
The document provides guidance on body language to present oneself confidently in a job interview. It outlines the importance of body language, noting that 38% of communication is nonverbal. It discusses maintaining appropriate interpersonal distance, signs of nervousness to avoid, and making a strong first impression with a firm handshake, open posture, and steady eye contact. During the interview, sitting up straight and leaning slightly forward without barriers or fidgeting conveys self-assurance, as does natural eye contact and hand gestures. The 6 golden rules emphasize a straight posture, appropriate distance, eye contact, firm handshake, natural gestures, and moderate voice pitch.
This document discusses positive and negative body language. It lists many specific body language cues and their meanings. Negatives cues include weak handshakes, fidgeting, and crossed arms, which can indicate nervousness, defensiveness, or disinterest. Positives cues include direct eye contact, nodding, and upright posture, signaling interest, confidence, and engagement. Mastering one's body language is important for effective communication and interactions.
This document discusses body language and non-verbal communication. It states that non-verbal communication accounts for 65% of social communication. It describes different aspects of body language including posture, gestures, facial expressions and personal appearance. Poor posture can indicate low spirits while good posture conveys confidence. Gestures help clarify and reinforce verbal messages. Certain gestures and mannerisms can signal emotions like boredom, impatience or indecision. Overall body language provides important cues about a person's attitudes, feelings and level of comfort.
This document discusses strategies for overcoming public speaking anxiety and delivering effective speeches. It begins by explaining that public speaking is the number one fear for many people, more than death or snakes. Some of the roots of this anxiety include lack of experience, focus on being the center of attention, and communication apprehension. The document then provides tips for reducing anxiety and gaining confidence when speaking publicly, such as preparing well, practicing delivery, modifying negative thoughts, visualizing success, using relaxation techniques, and analyzing the audience. It concludes by offering advice on things to do and avoid when giving a speech, and provides steps for preparing and delivering a first speech in class.
The document defines business English and discusses its importance. It provides definitions of business English as the language used for business situations, correspondence, and communication skills needed for work. It notes business English focuses on vocabulary used in commerce, trade, finance, and politics. The document also discusses why business English is important for career growth, the internet, and respect. It provides tips on how to improve business English such as being a good language student, broadening skills, increasing vocabulary, and setting SMART goals. Finally, it lists problems that can be lessened with strong business English skills like miscommunication, limited ideas, and professional failure.
Public speaking can be used to motivate, influence, persuade, inform, translate, and entertain an audience. People communicate through symbols, signs, behavior, signals, speech, words, listening, silence, eye contact, head movement, and postures. There are three main types of speeches: persuasive speeches aim to convince the audience to take action, informative speeches provide interesting facts and stories to the audience, and entertaining speeches amuse the audience with humor and a lighthearted style. When presenting a speech, speakers should walk confidently to the podium, make eye contact with the audience, breathe and smile naturally, deliver the introduction, maintain eye contact and use gestures, and pause before exiting. Thorough research of the topic includes
The document discusses body language and non-verbal communication. It notes that Julius Fast published the first book on body language in 1971. Body language involves body posture, gestures, facial expressions, and eye movements. Scientific study of how the body communicates has been called kinesics. Only about 7% of meaning in normal conversation is conveyed through words, while 93% is conveyed non-verbally. Some key aspects of non-verbal communication discussed include gestures, stance, facial expressions, and how the face and eyes convey emotions. The document provides tips for using body language effectively.
The document defines various terms and phrases considered "jargon" or specialized language used within certain professions or industries like business, healthcare, restaurants, and technology. Examples are provided of common jargon used within each field and their meanings. The document then continues to define additional business-related terms and phrases that are frequently used in corporate environments but may not be clear to outsiders, explaining the meaning behind terms like "leverage," "value-added," "ping," "circle back," "regroup," and "holistic approach."
This ppt is about communication style i.e Assertive, Aggressive, Passive and Submissive. The communication style self assessment link is shared in this ppt.
This document discusses effective listening skills. It defines listening as an active mental process that requires focus and effort, unlike passive hearing. Good listening skills are important for communication, relationships, conflict resolution and career success. The document outlines barriers to listening like distractions. It recommends active listening techniques like reflecting and paraphrasing to ensure understanding. Effective listening takes practice to overcome natural tendencies to plan responses rather than focus on the speaker.
The document discusses various activities to teach and promote speaking skills in English. It provides examples of discussions, role plays, interviews, and reporting that students can do. It also includes detailed instructions and scenarios for specific activities like conducting interviews, taking on the role of a love adviser to respond to mock letters, engaging in telephone role plays in different situations, and more. The goal is to give students meaningful opportunities to practice speaking in different contexts.
The document discusses five communication styles: assertive, aggressive, passive-aggressive, submissive, and manipulative. It provides descriptions of each style's behavioral characteristics, non-verbal behaviors, and how the receiving person typically feels. Understanding these styles helps one react effectively to different personality types and recognize when one's own style could be improved. The assertive style, involving confidence and respect for others, is generally considered the healthiest approach.
More than 65% of communication is non-verbal, including gestures, signals, signs, posture, tone of voice, and facial expressions. The non-verbal cues can be ambiguous as the same gesture may have multiple meanings and feelings can be expressed differently. Facial expressions, especially smiling, are important in communication as 70% is understood through the face. Gesticulation with the hands also conveys significant meaning about mood and should align with verbal messages. It is best to communicate non-verbally in a natural way rather than consciously manipulating body language.
The document discusses body language and non-verbal communication. It provides information on:
- Body language consisting of posture, gestures, facial expressions and eye movements which humans subconsciously use to send and interpret signals.
- Over 90% of communication is non-verbal, with 55% being body language, 38% tone of voice, and only 7% actual words.
- Key aspects of body language include open vs closed posture, eye contact, head motions, facial expressions, and gestures. Body language can reveal true beliefs that differ from spoken words.
This document discusses the importance of body language in communication. It notes that body language accounts for 55% of communication impact, more than words (7%) or voice (38%). It emphasizes that body language can reveal things not said verbally and highlights the need to pay attention to nonverbal cues through techniques like mirroring posture and remaining silent to observe cues more closely. Specific body language techniques are outlined like maintaining eye contact and occupying space to convey authority while cultural differences in interpretation are also noted. The use of emoticons to convey body language virtually is discussed.
Body language provides important non-verbal cues that convey up to 93% of communication according to some research. Facial expressions, gestures, eye contact, posture, and use of space can all provide clues about a person's attitudes, emotions, and state of mind. Different cultures use some gestures, like head nodding, differently to convey concepts like agreement. Proxemics, or use of space between individuals, also varies depending on factors like familiarity, with closer distances reserved for closer relationships and larger distances for strangers or new acquaintances.
Body language communicates much more than words and can reveal truths that words try to hide. It provides information about territorial spaces and cultural norms around space. Invasion of personal space can make people feel troubled, defensive, or aggressive. Public masks and body positions also provide clues about social dynamics and inclusion or exclusion of others. Misinterpretation of body language signals can lead to trouble such as conflicts, wrong assumptions, and even legal issues. Overall, body language reveals important truths about people and relationships.
Body language is a form of non-verbal communication through physical behaviors like facial expressions, posture, gestures, and use of space. It exists in both humans and animals but this article focuses on interpreting human body language. Body language differs from sign language which has its own grammar systems. There is debate around whether interpretations of body language are universal or depend on culture. Body language plays a role in social interactions and establishing relationships, but can also be ambiguous so it is important to understand it accurately.
Public speaking involves addressing a large audience formally on a topic of general interest. It lacks the feedback and spontaneity of face-to-face communication due to the physical and psychological distance between the speaker and audience. Effective public speaking requires preparation including knowing the audience, choosing a topic, determining the purpose, collecting supporting materials, outlining the speech, and writing and practicing the delivery. Proper use of body language like posture, gestures, facial expressions and eye contact is important to complement the message during a public speaking presentation.
This document provides tips for improving presentation skills and confidence when presenting. It recommends practicing multiple times, dressing professionally, maintaining eye contact with the audience, speaking slowly and clearly, engaging the audience, using a power stance, staying hydrated, and joining a group like Toastmasters to develop skills over time through experience. The overall message is that preparation, practicing self-care, and embracing rather than fighting nerves can help make anyone a confident presenter.
The document provides tips for becoming an effective public speaker. It recommends practicing public speaking without slides in front of others and recording performances to improve. Speakers should establish credibility, develop audience interest through stories and questions, and maintain attention by varying voice and taking pauses every 5-10 minutes. Effective delivery involves making eye contact, controlling breath, and avoiding verbal fillers or distracting mannerisms. With practice of these techniques, anyone can become an effective presenter.
The document provides guidance for a Toastmasters presentation on knowing your audience. It discusses variables to consider about an audience such as age, gender, occupation, education, interests, and goals. Understanding these characteristics helps a speaker tailor their message effectively. The outline covers gathering information about the audience, keeping their attention, determining what they want to know, and matching objectives. Researching the audience in advance helps speakers feel confident and engage their listeners.
Effective communication and developing rapport with others is important. Rapport is defined as a harmonious relationship or connection between people. Developing rapport involves being a good listener, showing genuine interest in others, giving sincere appreciation, avoiding criticism, and making others feel important while respecting their opinions. Mastering rapport building techniques can significantly improve relationships.
This document provides a history of public speaking around the world. It discusses the origins of public speaking in ancient Greece and Rome, where it took place in marketplaces and assemblies. Various societies are then examined, including ancient Egypt where advice on speech is found in The Maxims of Ptahhotep, and traditional speaking styles emphasized deference, humility and avoiding conflict. Public speaking is also explored in regions such as Asia, China, Japan, India, and its role in Athenian and Roman democracies where rhetoric was used to participate in debates and assemblies.
Discussing basic business etiquettes that often gets messed due to lack of information, cultural, geographical, demagraphic, religious differences across countries.
This ppt is about communication style i.e Assertive, Aggressive, Passive and Submissive. The communication style self assessment link is shared in this ppt.
This document discusses effective listening skills. It defines listening as an active mental process that requires focus and effort, unlike passive hearing. Good listening skills are important for communication, relationships, conflict resolution and career success. The document outlines barriers to listening like distractions. It recommends active listening techniques like reflecting and paraphrasing to ensure understanding. Effective listening takes practice to overcome natural tendencies to plan responses rather than focus on the speaker.
The document discusses various activities to teach and promote speaking skills in English. It provides examples of discussions, role plays, interviews, and reporting that students can do. It also includes detailed instructions and scenarios for specific activities like conducting interviews, taking on the role of a love adviser to respond to mock letters, engaging in telephone role plays in different situations, and more. The goal is to give students meaningful opportunities to practice speaking in different contexts.
The document discusses five communication styles: assertive, aggressive, passive-aggressive, submissive, and manipulative. It provides descriptions of each style's behavioral characteristics, non-verbal behaviors, and how the receiving person typically feels. Understanding these styles helps one react effectively to different personality types and recognize when one's own style could be improved. The assertive style, involving confidence and respect for others, is generally considered the healthiest approach.
More than 65% of communication is non-verbal, including gestures, signals, signs, posture, tone of voice, and facial expressions. The non-verbal cues can be ambiguous as the same gesture may have multiple meanings and feelings can be expressed differently. Facial expressions, especially smiling, are important in communication as 70% is understood through the face. Gesticulation with the hands also conveys significant meaning about mood and should align with verbal messages. It is best to communicate non-verbally in a natural way rather than consciously manipulating body language.
The document discusses body language and non-verbal communication. It provides information on:
- Body language consisting of posture, gestures, facial expressions and eye movements which humans subconsciously use to send and interpret signals.
- Over 90% of communication is non-verbal, with 55% being body language, 38% tone of voice, and only 7% actual words.
- Key aspects of body language include open vs closed posture, eye contact, head motions, facial expressions, and gestures. Body language can reveal true beliefs that differ from spoken words.
This document discusses the importance of body language in communication. It notes that body language accounts for 55% of communication impact, more than words (7%) or voice (38%). It emphasizes that body language can reveal things not said verbally and highlights the need to pay attention to nonverbal cues through techniques like mirroring posture and remaining silent to observe cues more closely. Specific body language techniques are outlined like maintaining eye contact and occupying space to convey authority while cultural differences in interpretation are also noted. The use of emoticons to convey body language virtually is discussed.
Body language provides important non-verbal cues that convey up to 93% of communication according to some research. Facial expressions, gestures, eye contact, posture, and use of space can all provide clues about a person's attitudes, emotions, and state of mind. Different cultures use some gestures, like head nodding, differently to convey concepts like agreement. Proxemics, or use of space between individuals, also varies depending on factors like familiarity, with closer distances reserved for closer relationships and larger distances for strangers or new acquaintances.
Body language communicates much more than words and can reveal truths that words try to hide. It provides information about territorial spaces and cultural norms around space. Invasion of personal space can make people feel troubled, defensive, or aggressive. Public masks and body positions also provide clues about social dynamics and inclusion or exclusion of others. Misinterpretation of body language signals can lead to trouble such as conflicts, wrong assumptions, and even legal issues. Overall, body language reveals important truths about people and relationships.
Body language is a form of non-verbal communication through physical behaviors like facial expressions, posture, gestures, and use of space. It exists in both humans and animals but this article focuses on interpreting human body language. Body language differs from sign language which has its own grammar systems. There is debate around whether interpretations of body language are universal or depend on culture. Body language plays a role in social interactions and establishing relationships, but can also be ambiguous so it is important to understand it accurately.
Public speaking involves addressing a large audience formally on a topic of general interest. It lacks the feedback and spontaneity of face-to-face communication due to the physical and psychological distance between the speaker and audience. Effective public speaking requires preparation including knowing the audience, choosing a topic, determining the purpose, collecting supporting materials, outlining the speech, and writing and practicing the delivery. Proper use of body language like posture, gestures, facial expressions and eye contact is important to complement the message during a public speaking presentation.
This document provides tips for improving presentation skills and confidence when presenting. It recommends practicing multiple times, dressing professionally, maintaining eye contact with the audience, speaking slowly and clearly, engaging the audience, using a power stance, staying hydrated, and joining a group like Toastmasters to develop skills over time through experience. The overall message is that preparation, practicing self-care, and embracing rather than fighting nerves can help make anyone a confident presenter.
The document provides tips for becoming an effective public speaker. It recommends practicing public speaking without slides in front of others and recording performances to improve. Speakers should establish credibility, develop audience interest through stories and questions, and maintain attention by varying voice and taking pauses every 5-10 minutes. Effective delivery involves making eye contact, controlling breath, and avoiding verbal fillers or distracting mannerisms. With practice of these techniques, anyone can become an effective presenter.
The document provides guidance for a Toastmasters presentation on knowing your audience. It discusses variables to consider about an audience such as age, gender, occupation, education, interests, and goals. Understanding these characteristics helps a speaker tailor their message effectively. The outline covers gathering information about the audience, keeping their attention, determining what they want to know, and matching objectives. Researching the audience in advance helps speakers feel confident and engage their listeners.
Effective communication and developing rapport with others is important. Rapport is defined as a harmonious relationship or connection between people. Developing rapport involves being a good listener, showing genuine interest in others, giving sincere appreciation, avoiding criticism, and making others feel important while respecting their opinions. Mastering rapport building techniques can significantly improve relationships.
This document provides a history of public speaking around the world. It discusses the origins of public speaking in ancient Greece and Rome, where it took place in marketplaces and assemblies. Various societies are then examined, including ancient Egypt where advice on speech is found in The Maxims of Ptahhotep, and traditional speaking styles emphasized deference, humility and avoiding conflict. Public speaking is also explored in regions such as Asia, China, Japan, India, and its role in Athenian and Roman democracies where rhetoric was used to participate in debates and assemblies.
Discussing basic business etiquettes that often gets messed due to lack of information, cultural, geographical, demagraphic, religious differences across countries.
Dos and don'ts of classroom management your 25 best tipsChelariu Mihai
From
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CAIET DE SPRIJIN IN COMUNICAREA CU PACIENTUL.
Comunicare in cazul internarii si/sau consultatiei medicale. Inclus in Proiectul de sprijin in comunicare cu persoanele varstnice si persoane varstnice cu dizabilitate, “Eu iti povestesc, povesteste cu mine”, coordonat de CEAPAT-IMSERSO in Anul European al Imbatranirii Active si al Solidaritatii intre generatii.
"Bariere in comunicare" este un extras din cadrul trainingului TEHNICI DE COMUNICARE EFICIENTA, oferit de HR Analytics.
www.analytics.ro | www.teamevent.ro
The document provides guidance on beginning speeches effectively. It discusses the criteria for a successful opening, including getting the audience's attention, introducing the topic, and establishing rapport within the first 5-10% of the speech. It then outlines seven techniques for opening a speech, such as stating the importance of the topic and telling a story or anecdote. The document is intended to help Toastmasters members improve their public speaking skills through instruction and examples.
Toastmasters International's The Better Speaker Series provides instruction on basic speaking skills. The "Impromptu Speaking" presentation addresses speaking without preparation and provides a 5-step formula: listen, pause, confirm, tell, and end. It also discusses selecting a strategy like expressing an opinion or discussing cause and effect. The presentation aims to help speakers develop confidence and ability to speak spontaneously.
The document provides guidance for Toastmasters members to present the speech "Organizing Your Speech" from the Better Speaker Series. It includes an outline for the presentation, which discusses basic speech organization methods and filling in an outline. Visual aids are suggested to accompany the speech. The summary is evaluated for credit toward communication awards.
This document provides an outline for a Toastmasters presentation on creating effective introductions. The presentation covers the importance of introductions, essential elements to include, and best practices for both speakers and introducers. An introduction sets the stage for a presentation, establishes the speaker's credibility, and prepares the audience. A good introduction informs the audience of the speaker's name, speech topic and title, as well as any relevant Toastmasters assignment details. Both speakers and introducers have responsibilities to ensure introductions are well-planned and smoothly delivered.
This document provides an outline for a Toastmasters presentation on concluding speeches effectively. It discusses criteria for successful conclusions, techniques for closing like using quotations or asking rhetorical questions, and tips for delivery. The presentation is meant to be 10-15 minutes and include references to the accompanying PowerPoint slides to help members end speeches strongly.
The document provides an outline for a Toastmasters presentation on controlling fear when public speaking. It begins with identifying common anxiety triggers like risk of failure or embarrassment. It then describes physical symptoms of anxiety like increased heart rate. The bulk of the outline focuses on techniques for managing anxiety, including gaining experience through practice, using visualization to mentally rehearse confidently, and relaxation methods to reduce tension. The conclusion reminds that feeling nervous is normal but that audiences often don't notice signs of anxiety if the speaker appears confident.
The document provides an outline for a Toastmasters presentation on the importance of preparation and practice for public speaking. It discusses creating comfort through familiarizing oneself with the speaking environment and rehearsing. The outline covers assessing the speaking area, microphones, room conditions, and visual aids. It recommends practicing ideas over words, preparing a mental draft, and gradually improving specific areas. Additional tips include providing an introduction, being physically prepared, and visualizing the entire presentation. Careful preparation and practice are emphasized as key to achieving speaking excellence.
The document provides guidance on selecting topics for speeches as a Toastmaster. It recommends consulting two main sources: personal experiences and reference materials. For personal experiences, it suggests drawing from interests, career, family, and education. For reference materials, it recommends looking to the internet, books, magazines, and newspapers for inspiration. The document outlines these sources and provides examples to help Toastmasters select engaging topics.
The document provides an outline for a Toastmasters presentation titled "Evaluate to Motivate" which discusses the importance of effective speech evaluations. The outline explains that evaluations should provide feedback to help speakers improve, offer methods for growth, and build self-esteem. It provides tips for using the "tell and sell" approach to evaluations and how to effectively evaluate by focusing on the speech, not the person, and ending positively. The presenter is encouraged to personalize the material and use visual aids to enhance the presentation.
The document outlines a Toastmasters presentation called "Moments of Truth" which discusses how clubs can create positive impressions. There are six critical moments when clubs interact with members and guests: first impressions, new member orientation, fellowship activities, meeting organization, membership levels, and recognition. The presentation provides standards for each moment and instructions for a group evaluation exercise to assess how clubs currently meet the standards and ways to improve.
Here are some key meeting roles and responsibilities:
- Toastmaster: Opens and closes the meeting, introduces speakers, ensures meeting runs on time.
- Ah-Counter: Tracks filler words of speakers. Provides feedback to improve speaking skills.
- Grammarian: Listens for proper grammar and diction. Provides feedback to improve speaking skills.
- Timer: Tracks speaking times and holds up time cards to keep speakers on schedule.
- General Evaluator: Provides an overall evaluation of the meeting at the end and recognizes speakers.
- Speakers: Present speeches, projects, or other assignments as scheduled on the agenda. Stay within time limits.
- Table Topicsmaster: Conduct
The document outlines a Toastmasters presentation on visionary leadership. It discusses how visionary leaders create and communicate a compelling vision to motivate teams and guide an organization's success. The outline provides guidance on crafting an inspiring vision statement, characteristics of effective visions, involving teams to gain buy-in, and continuously communicating the vision to maintain enthusiasm and commitment. Visual aids are suggested to enhance various points within the presentation.
The document discusses how to provide effective feedback to team members. It recommends following four steps: 1) set clear objectives to establish performance standards, 2) observe team member performance, 3) provide immediate feedback, and 4) recognize positive performance. The document also provides tips for giving constructive feedback, such as being specific, focusing on behavior rather than personality, and suggesting improvements. The overall goal is to help teams achieve their goals and build confidence through skillful feedback from their leader.
The document discusses how Toastmasters clubs can achieve distinguished status through the Toastmasters educational program. It explains that the program consists of both a communication track and leadership track to help members achieve their personal goals. When clubs offer opportunities like speaking roles and feedback, and engage enough members to conduct meetings, the club fulfills its purpose and members' experiences are enriched. Both tracks provide recognition for accomplishments to motivate members.
The document outlines a Toastmasters presentation about opportunities for members to get involved beyond their local club. It discusses several options including participating in speech contests, taking on leadership roles at the area, division, or district level, and attending conferences. Members can compete in contests, judge contests, or serve as emcees, timers, or sergeants at arms. Leadership roles include positions like area governor, division officer, or district leader. Conferences offer seminars, opportunities to observe excellent speakers in contests, and chances to network with other Toastmasters. The presentation encourages members to expand their skills and experience new opportunities through these various involvement options outside of their home club.
This document provides an outline for a Toastmasters presentation on upholding A Toastmaster's Promise. The presentation examines the principles of the promise, which revolve around participation in meetings, interaction with other members, and maintaining club quality. Specific responsibilities are outlined, such as attending regularly, preparing speeches and fulfilling assignments, providing feedback to others, and bringing guests to meetings. Adhering to these standards helps members and clubs succeed. The outline is intended as a guide for presenters to develop their own speech in their own words.
The document summarizes a Toastmasters presentation on values and leadership. It discusses how values guide individual and organizational behavior and decision-making. Successful leaders understand their own values as well as those of their team to ensure alignment and achieve goals. The presentation outline provides guidance on defining values, demonstrating values through words and actions, and aligning an organization's values for effective leadership. It concludes that leaders who consistently adhere to a set of values will earn respect and inspire their team.
Toastmasters International's Leadership Excellence Series presents information on leadership skills. The presentation "Service and Leadership" discusses how effective leaders serve their team members by facilitating participation, communication, problem-solving and growth. It emphasizes that a leader's role is to help team members succeed and develop their potential, which benefits both individuals and the organization. The presentation provides an outline for speakers to develop a speech on these topics, with suggestions for introducing the topic and using visual aids.
This document provides an outline for a presentation on how leaders can coach their teams to improve performance. The presentation discusses universal principles of leadership, including providing direction, fostering collaboration, and motivating teams. It then covers the fundamentals of coaching, such as setting clear expectations, providing feedback, and helping team members improve their skills. The outline is intended to guide presenters in developing their own speech on this topic rather than being read verbatim.
The document discusses values and leadership. It defines values as a set of beliefs and ideas that guide decision making and behavior. It also defines ethics and morals as rules of conduct based on right and wrong actions. Effective leaders demonstrate their values through their actions of talking, explaining, and showing. They also recognize and reward team members. The document quotes Roy Disney saying that it is not hard to make decisions when you know your values.
The document discusses the importance of vision and vision statements for leadership. It defines a vision as a mental picture of what an organization aspires to become. An effective vision statement provides general direction, context for decision making, and affects organizational structure and relationships. Crafting a good vision involves getting input from team members and communicating the vision enthusiastically to help the team embrace it.
The document discusses the role of a leader as a coach and provides guidance on how to effectively coach team members. It outlines universal principles of providing direction, fostering collaboration, and motivating achievement. A coach is responsible for setting high expectations, guiding, supporting, advising, providing feedback, and encouraging team members. The five steps to effective coaching are to compare performance to expectations, meet with the team member, ask for acknowledgement, work toward a solution, and follow up. Coaching benefits include high morale, empowerment, and development.
The document discusses effective leadership and team leadership. Effective leaders provide direction, foster collaboration, and motivate achievement. Team leaders encourage participation, facilitate communication and problem-solving, tolerate mistakes, help members grow, and persuade. Teams improve work life, increase productivity and quality, reduce costs, and enhance organizational quality. A conclusion quotes that worthy leaders want power to serve, not for themselves.
The document discusses resolving conflict in the workplace. It defines conflict as differences between people that are not resolved. Conflict resolution aims to address conflicts in a mature and respectful way. There are four main types of conflict: contentious personalities, misunderstandings, issues, and leadership styles. The document outlines five methods for resolving conflict: ignoring it, smoothing it over, forcing a resolution, compromising, and collaborating. It provides tips for facilitating collaboration, such as finding the root cause, allowing all parties to speak, encouraging listening, and reaching a consensus.
1) Conflict is an inevitable part of life that occurs whenever there are differences between two or more people. While conflict can be negative if left unresolved, it can also drive positive changes when addressed constructively.
2) There are various types and causes of conflict, including differences in personalities, misunderstandings, issues in opinions or preferences, and differing leadership styles. Conflicts can be resolved through several methods, including ignoring it, smoothing it over, forcing a decision, compromising, or collaborating.
3) Collaboration offers a framework for resolving conflict in a win-win manner. Leaders can facilitate collaboration by finding the root cause, allowing all parties to speak, encouraging listening, identifying areas of disagreement and
The document discusses motivating people in the workplace. It identifies common motivators like money, praise, and promotion. It also stresses the importance of recognizing team members' natural skills, providing immediate recognition for desired behaviors, and addressing undesirable behaviors. The conclusion emphasizes that inspiring others through your actions to learn and achieve more is the hallmark of true leadership.
The document is from Toastmasters International and is part of their Leadership Excellence Series. It provides an outline for a presentation on motivating people. The outline discusses how understanding what motivates individuals and matching skills to jobs can encourage team motivation. It also recommends rewarding positive behavior immediately and addressing undesirable behavior. The conclusion is that leaders who understand what inspires team members and reward them appropriately will have committed teams that work hard to achieve goals.
This document discusses goal setting and planning for leadership excellence. It defines goals as specific objectives to achieve and plans as blueprints for reaching goals. Goals should be specific, measurable, action-oriented, realistic, and time-bounded. Plans reinforce goals, make leaders future-oriented, and coordinate decisions. The five steps to planning are to establish strategies, set a timetable, assign responsibilities, anticipate obstacles, and modify the plan as needed.
The document discusses goal setting and planning for leaders. It defines goals as specific objectives to achieve and plans as blueprints for achieving goals. Goals should be specific, measurable, action-oriented, realistic, and time-bounded. Effective plans involve team members, break goals into steps, assign responsibilities, and establish timelines for completion and evaluation. Leaders who set clear goals and plans are better able to achieve responsibilities and success.
This document outlines four steps for providing effective feedback: set clear objectives, observe performance, provide immediate feedback, and recognize positive performance. It describes how to give constructive feedback by being specific, speaking from your own perspective, emphasizing the impact on the team, and ending positively. The conclusion states that meaningful feedback reinforces great work and motivates improvement.
This document discusses developing an organizational mission statement. It provides examples of mission statements from Nike, Microsoft, and Toastmasters. The key points made are: 1) A mission explains how an organization will achieve its vision, 2) Mission statements describe an organization's purpose, products/services, and strategy for long-term success, 3) Creating a mission involves brainstorming values, beliefs, and goals and writing drafts to depict what the organization stands for. Communicating the mission frequently and explaining how activities achieve it are also discussed.
The document discusses developing an effective mission statement for an organization. It provides examples of mission statements from Nike, Microsoft, and Toastmasters International. The presentation outlines that a mission statement explains how the organization will achieve its vision through directing day-to-day actions, while a vision is a conceptual aspiration for what the organization wants to become. It also notes some key characteristics an effective mission statement should have.
The document discusses delegation and empowering employees. It defines delegation as transferring responsibility for a task from one person to another to accomplish a goal. It identifies common barriers to delegation such as lack of confidence and control. It then outlines a five step process for effective delegation: prioritizing tasks, matching tasks to employee skills and abilities, assigning responsibility, empowering employees, and establishing accountability. The benefits of delegation include a more engaged workforce, increased productivity, quality and innovation.
The document provides guidance for a Toastmasters presentation on building an effective team. It discusses selecting team members based on competency and other traits. It also outlines seven steps to organize a team, including reviewing goals, establishing roles and responsibilities, and building trust among members. The leader's role evolves from closely supervising the team to acting as a coach and monitor as the team matures. Presenters are encouraged to personalize the outline and use visual aids to enhance their presentation.
The document outlines the educational program for Toastmasters, including tracks for communication and leadership. It details the requirements to achieve recognition levels like Competent Communicator, Advanced Communicator Bronze, Silver, and Gold, as well as Competent Leader and Advanced Leader Bronze and Silver. The program provides projects and manuals to help members improve their speaking and leadership skills through practical experience.
This document discusses key moments of truth for Toastmasters clubs to focus on in order to provide a positive member experience. It identifies standards for first impressions of guests, membership orientation, fellowship and communication, program planning and meetings, membership strength, and achievement recognition. Members are instructed to evaluate their club's performance on assigned standards and identify recommendations for improvement. The goal is to help clubs retain and engage members through professional, educational, and enjoyable meetings and activities.
This document outlines key moments of truth for Toastmasters clubs that can impact a member or guest's impression. It identifies six areas that successful clubs focus on: [1] first impressions when guests arrive, [2] formal membership orientation, [3] fellowship and communication within the club and broader Toastmasters community, [4] advance program planning and on-time meeting organization, [5] maintaining a membership of 20 or more members through retention and recruitment, and [6] recognizing member achievements through awards and celebrations. The document provides best practices under each area that clubs can follow to meet high standards.
This document outlines quality standards for Toastmasters clubs across several areas. It provides benchmarks for first impressions guests receive, how new members are oriented, how meetings and programs are planned and organized, how fellowship and recognition are encouraged, and how membership strength is promoted. Key aspects include warmly greeting guests, preparing members for meeting roles, submitting award applications promptly, recognizing achievements with ceremonies, and sponsoring new members. The overall goal is to run organized, engaging meetings that promote membership growth and recognize accomplishments.
This document provides guidance on how to manage a mentor program for a club. It recommends assigning mentors to help new members learn club standards, speaking skills, and get more involved. Mentors can also help more experienced members refine existing skills and learn new ones. The document outlines launching a mentor program by defining mentoring roles, surveying member interests, pairing mentors and mentees, providing meeting time for them to meet, monitoring pairs, recognizing mentors, and keeping the program healthy by resurveying members annually. Forms and a certificate are included to support program implementation.
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3. THE BETTER SPEAKER SERIES
Toastmasters International’s The Better Speaker Series is a set of presentations offering instruction
on basic speaking skills. Designed to be delivered by members to their clubs, presentations in this
series provide new speaking techniques and facts that can help all club members develop their
communication skills.
Presentations in The Better Speaker Series may be offered by any club member and require 10 to
15 minutes to present.
CONDUCTING THE PRESENTATION
“Using Body Language” offers information on using facial expressions, gestures, and whole body
movement to enhance a presentation. This product consists of four parts:
Definition and explanation of the presentation
Guidelines for your introduction to the audience
Outline for the development of your speech
CD of a PowerPoint presentation to be viewed along with your speech
In Your Own Words
The outline is not a script and should not be read word-for-word. Instead, use the
document as a guide for presenting the material in your own words and with your
own narrative style. The outline is a structure on which to build your presentation.
Use the points of the outline to develop your speech, but be the author of your
own oration.
Here are some tips on using this outline to develop and deliver your presentation:
Study the outline carefully. Familiarize yourself with the general structure. Preparation is the
key to a successful presentation.
Use the outline to build your own speech using your own words. Prepare a set of notes indi-
cating where you wish to pause, gesture, or add special verbal emphasis. Highlight key words
or sentences to help you present the material most effectively.
Be expressive when delivering your speech. Use all of the presentation skills you have learned
as a Toastmaster including vocal variety and gestures.
USING VISUAL AIDS EFFECTIVELY
Visual aids add interest to any presentation and help your audience retain information. You are
encouraged to use them. If you plan to use the PowerPoint slides for this presentation as visual aids,
you will need a data projector, a laptop computer, a table to support them, and a screen for viewing.
In the outline, there are indications for placement of the PowerPoint slides. Each is numbered.
For example, V1 refers to the first visual.
2 THE BETTER SPEAKER SERIES 4 USING BODY LANGUAGE
4. Please note that the first slide in the PowerPoint show is a title slide and is not included in this
numbering system.
If you cannot arrange for projection equipment but still would like to use visuals, you may copy
the material on the visuals onto a flipchart. Do this before the presentation. Use a heavy marking
pen that does not seep through the paper, and write on every third or fourth page so succeed-
ing visuals will not show through. Also, make your letters large and heavy with plenty of space
between them.
Follow these tips when using visual aids:
Set them up and test them before the meeting begins. Place them so they are easily visible
to listeners. Place your projector so it projects a large, high, undistorted image on the screen.
Focus the image.
Bring spare equipment, including a projector bulb, extension cord, extra marking pens, etc.
Display your visuals only when they are needed. If you are using a flipchart, flip the page back
out of view when you are finished with it.
Remember not to stand between the screen or flipchart and your audience or you will block
their view.
Maintain eye contact with your listeners. Do not talk to the screen or flipchart. If you must turn
your back to point out something, pause as you point it out, and then resume speaking only
after you are once again facing your audience.
EVALUATION AND THE ADVANCED COMMUNICATOR SILVER (ACS) AWARD
Because this is an outlined presentation, for presenting it you will not receive credit toward com-
pleting a manual speech project, but you may receive credit toward your Advanced Communicator
Silver (ACS) award. Ask your vice president education to assign an evaluator for your presentation.
Conducting any two presentations from The Better Speaker Series and/or The Successful Club
Series is one component of qualification for ACS recognition. For further details, please view the
Toastmasters International website: www.toastmasters.org/membereducation.
THE BETTER SPEAKER SERIES 4 USING BODY LANGUAGE 3
5. USING BODY LANGUAGE
Introducing the Presenter
TIPS FOR THE PRESENTER: WRITE YOUR INTRODUCTION
All prepared speeches in Toastmasters require an introduction. A proper introduction of you and
your speech is important to the success of your presentation. Use the following as a guide in writing
your introduction:
Include the purpose of The Better Speaker Series.
Explain why “Using Body Language” is important for a Toastmasters club, stating the purpose
and one or more objectives of your presentation.
Incorporate some background about yourself.
Read When You’re the Introducer (Item 1167E) for further details on giving a proper
introduction.
Give your finished introduction to the person who will be introducing you.
TIPS FOR THE INTRODUCER
Ask the presenter any clarifying questions.
Rehearse the introduction.
4 THE BETTER SPEAKER SERIES 4 USING BODY LANGUAGE
6. USING BODY LANGUAGE
Outline
INTRODUCTION
The body can be an effective tool for adding emphasis and clarity to a speaker’s words. It can
also be a powerful instrument for convincing an audience of a speaker’s sincerity, passion, and
commitment.
Audiences base their judgment of a speaker and the speaker’s message on what they see as well
as upon what they hear. A speaker’s stance, facial expressions, hand gestures, effectively the move-
ment of the entire body, communicate more to an audience than actual spoken words.
Body language can also help release nervous energy. Displays of discomfort through nervous
habits distract the audience. Speakers can harness this nervous energy and use it to contribute to
their message instead.
Movement attracts and keeps an audience’s attention. A stationary speaker is more likely to lose
the audience’s interest.
There are three general categories of body language: V1
Facial expressions
Gestures
Whole body movement
FACIAL EXPRESSIONS V2
Facial expression is often the key to the meaning behind a message. A speaker’s face communi-
cates more clearly than any other part of the body. An audience will watch a speaker’s face for clues
about the speaker’s sincerity, attitude toward the message, and conviction.
Match facial expressions to spoken words. If a speaker talks about a tragedy but his or her face
carries an expression of joy, the audience will be confused.
Eye contact is important. In some cultures, avoiding eye contact is considered dishonest, V3
insincere, or disinterested while in others it is an expression of politeness and respect. Whatever the
locale, try to make everyone in the audience feel as if you are communicating in a personal manner.
This projects an air of confidence and sincerity.
GESTURES
Gestures reinforce verbal messages or convey a specific thought or emotion. Gestures can be made
by any part of the body but most are made with the hands and arms. Avoid nervous mannerisms,
such as fidgeting with jewelry, as they tend to distract and annoy an audience. Conversely, strong,
purposeful, and complementary gestures strengthen your message and add interest to your
presentation.
THE BETTER SPEAKER SERIES 4 USING BODY LANGUAGE 5
7. V4 Three Types of Gestures
Conventional gestures are symbols for words, such as the raised hand for the word “stop”
and two raised fingers for the number two.
Descriptive gestures describe the idea you are communicating, such as holding the hands
apart to show length or moving the hands and arms to indicate shape.
Emotional gestures suggest feelings, such as shaking a clenched fist to show anger or deter-
mination or shrugging the shoulders to show indifference.
Gestures must be a natural outgrowth of the speaker’s thoughts and feelings about his topic.
Poorly planned gestures look stiff and artificial and detract from the speaker’s message.
The frequency and vigor of gestures must be appropriate for the words. Match gestures to
the audience size. Use smaller, conversational gestures for small audiences and large, exaggerated
gestures for larger ones.
V5 WHOLE BODY MOVEMENT
A speaker’s stance, posture, and movement tell the audience whether the speaker is confident, alert,
and in command of the situation.
A relaxed, balanced speaking stance provides a solid starting point from which to gesture or
move in any direction; this decreases nervousness and helps the speaker feel poised and comfort-
able. Varying positions during the presentation can help the speaker provide visual transitions from
one point of the speech to the next and can help keep the audience focused.
V6 PRACTICE
Practice using facial expressions, gestures, and whole body movement effectively. Using a mirror or
video recording can be useful.
Presenter:
If you wish, you may devise a short exercise allowing your audience to practice
different gestures.
CONCLUSION
Visual presentation is a major part of a speech’s success. Communicating ideas visually through
gestures and other body expressions enhances not just a presentation but also the speaker’s overall
effectiveness.
V7 “The language of the body is the key that can unlock the soul.”
– Konstantin Stanislavsky, developed the method theory of acting
6 THE BETTER SPEAKER SERIES 4 USING BODY LANGUAGE
8. Evaluation Guide
Evaluator’s Name_________________________________________________________________
Presentation Title_______________________________________ Date _____________________
How effective was the speaker’s introduction in helping the audience understand the purpose of
The Better Speaker Series and the presentation itself?
Was the presenter adequately prepared? How heavily did the presenter rely on notes?
How did the speaker use vocal variety to enhance this presentation?
What other techniques did the speaker use to personalize and augment the presentation? Were
they effective? How?
Did the speaker display the visuals smoothly and at the appropriate times? How could the
speaker improve?
What aspect of the speaker’s presentation style did you find unique? Why?
Did the speaker present the material clearly and simply so audience members could easily use
the information to improve their own speeches?
What could the speaker have done differently to make the presentation more effective?
What did you like about the presentation?
THE BETTER SPEAKER SERIES 4 USING BODY LANGUAGE 7