The document discusses body language and non-verbal communication. It provides information on: - Body language consisting of posture, gestures, facial expressions and eye movements which humans subconsciously use to send and interpret signals. - Over 90% of communication is non-verbal, with 55% being body language, 38% tone of voice, and only 7% actual words. - Key aspects of body language include open vs closed posture, eye contact, head motions, facial expressions, and gestures. Body language can reveal true beliefs that differ from spoken words.

1. Unspoken Communication …
Understanding and Interpreting …

2. Body language is a form of mental and physical ability
of human non-verbal communication , which consists
of body posture , gestures , facial expressions and eye
movements . Humans send and interpret such signals
almost entirely subconsciously .

3. Your words tell me a story
but your body tells me the
whole story.
Power of Body Language:
 It is honest
 Creates self‐awareness
 Understands feelings
 Enhances listening and communication
skills

4.  55% of the
communication
consists of body
language
 38% is expressed
through tone of voice
 Only 7% is
communicated
through words.
 If this is the case,
we express 93% of
our feelings in a non-
verbal way!

5. 1) Body language is always constant.
2) Body language is always determined by context.
3) Body language can never be judged based on one
single signal.
4) Body language reveals the discrepancies between
what a person says and what a person truly believes.
5) Body language mastery allows you to tune into
“micro expressions”.

6. Women are far more perceptive than men.
Women have an innate ability to pick up
and decipher non-verbal signals, as well
as having an accurate eye for small
details.
Women have between fourteen and
sixteen areas of the brain to evaluate
others' behaviour versus a man's four to
six areas.

7. 1 • Posture
2 • Eye Contact
3 • Head motion
4 • Facial Expressions
5
• Gestures

9.  Open posture - involves keeping the trunk of the body open and
exposed. This type of posture indicates friendliness, openness, and
willingness.
 Closed posture - involves keeping the obscured or hidden often by
hunching forward and keeping the arms and legs crossed. This type
of posture can be an indicator of hostility, unfriendliness, and anxiety.

11. Personal
Space

12. Looking up
Looking down
Looking sideways
Making eye contact
Breaking eye contact
Long eye contact
Limited eye contact

14.  Nodding: Nodding typically indicates agreement.
 Head up: This position indicates that the person is listening
without bias.
 Head down: This position indicates disinterest or rejection
for what is said. When done during an activity, it signals
weakness or tiredness.
 Tilted to the side: This means a person is thoughtful or
vulnerable. It can signal trust.
 Head high: Holding the head high signals confidence or
feelings of superiority.
 Chin up: The chin up indicates defiance or confidence.
 Head forward: Facing someone directly indicates interest. It
is a positive signal.
 Tilted down: Tilting the head down signals disapproval.
 Shaking: A shaking head indicates disagreement. The
faster the shaking, the stronger the disagreement.

15.  Pointing finger: This is an
aggressive movement. When a wink is
added, however, it is a positive confirmation
of an individual.
 Finger moves side to side: This
motion acts as a warning to stop
something.
 Finger moves up and down:
This acts as a reprimand or places
emphasis on what is said.
 Thumbs up: Thumbs up is a sign of
approval.
 Thumbs down: This is a sign of
disapproval.
 Touch index finger to thumb:
The sign indicates OK.

16. POWER POSES

18.  Biting nails: This may mean insecurity or
nerves.
 Turning away: Looking away indicates
that you do not believe someone.
 Pulling ears: Tugging at ears can indicate
indecision.
 Head tilt: A brief head tilt means interest.
Holding a tilt equals boredom.
 Open palms: Showing palms is a sign of
innocence or sincerity.
 Rubbing hands together: Rubbing hands
together is a sign of excitement or
anticipation.
 Touching the chin: This signals that a
decision is being made.
 Hand on the cheek: Touching the cheek
indicates someone is thinking.
 Drumming fingers: This is a sign of
impatience.

19. 1) Sadness
• Raised inner eyelids
• Horizontal lines across the forehead
• Eyelid droop
• Mouth pulled downwards
• Raised lower eyelids
2) Surprise
• Eyebrows curve and rise up
• Upper eyelids go up
• Mouth opens ~ lips apart
• Whites of eyes seen above and below the iris
3) Happiness
• Relaxed forehead
• Crow’s feet
• Lines under eyes
• Mouth corners turned up
• Hips slightly parted
• Top teeth showing

20. 4) Fear
• Eyebrows are raised and drawn together
• Upper eyelids rise up
• Lips are parted, pulled down and tense
5) Anger
• Brows are furrowed
• Brows get lower
• Gaze becomes intense
• Lower eyelids tense
• Nostrils flare
• Lower lips bulge
6) Disgust
• Forehead usually relaxed
• Eyebrows are lowered
• Wrinkle on the upper nose
• Tense lower lid
• Pursed lips
7) Contempt
• Wrinkles on the nose
• One lip often raised in a sneer
• Hips sometimes pushed forward
• Tight mouth with slightly raised corners

21. Quiz Time

23. Do’s
 Stand up straight with your
shoulders back
 Take wide steps
 Firm handshake
 Smile
 Maintain eye contact
 Use hand gestures
systematically
 Hold arms either at your
sides or parallel to the
ground.
 Use short pauses between
segments of statements
 Leaning forward in your
chair
Don'ts
 Don't cross your arms
when socializing
 Use contact to show
appreciation
 Fidget
 Keep Hands Behind Back
 Excessive Nodding
 Don’t Point at the
audience.
 Slouch
 Don’t fill the air with um,
ah, uh, and you know
 Don’t play with hair

24. A threatening stare, then a
turn to avoid your gaze.
Increased blinking.
Leaning away.
Decreased smiling.
Sudden halt to conversation.
Stiffening or sitting up straight.
Turning feet and torso away
from you.

25. "Don't worry that children never listen to
you; Worry that they are always watching
you."
 Stand Near The Door When Classes Start.
 Project Your Voice.
 Avoid Standing Behind The Table Too Long.
 Use The Whole Classroom.
 Stand Next To Misbehaving Students.
 Use Your Face.
 Stoop To Their Level.
 Stand Tall.
 Move Slower.
 Talk Slower.
 Keep Your Hands In Plain View.
 Don’t Be Afraid Of Silence.

26. “There are four ways, and only four
ways, in which we have contact
with the world. We are evaluated
and classified by these four
contacts: what we do, how we
look, what we say, and how we
say it.”
Dale Carnegie…