BARRIERS TO
COMMUNICATION
SUBMITTED TO : SIR ABDUL GANI
SUBMITTED BY : SAIRASH MASOOD
14201502-009
BS ENGLISH 4TH
WHAT IS COMMUNICATION
‱ Communication is the art of
transmitting knowledge, ideas,
information and thoughts from one
person to another.
‱ The transfer should be such that the
receiver understands the meaning
and the intent of the massage and
shows proper feedback.
THREE TYPES OF COMMUNICATION
‱ Physical level
‱ Understanding is at the level of intelligence.
‱ Acceptance is at the emotional level.
Anything that hinders the process of communication is called barrier to
communication.
FACTORS
Factors involved in breaking communication.
‱ Environmental
‱ Technological
‱ Organisational
‱ External noise
‱ Emotions
‱ Personal interests
‱ Distance
CLASSIFICATION OF BARRIERS
‱ Physical barriers
‱ Semantic and language barrier
‱ Socio psychological barrier
‱ Organisational barrier
‱ Cross cultural barrier
PHYSICAL BARRIERS
 PHYSICAL BARRIER
‱ Large working areas
‱ Closed office doors
‱ Separate areas for people of different status
‱ It forbids team members from effective interaction with each other.
NOISE
‱ Physical noise
‱ Psychological noise
‱ Written noise (bad hand writing)
‱ Visual noise (late arrival of employees)
TIME AND DISTURBANCE
‱ Improper time
‱ Defects in medium of communication
‱ Network facilities
‱ Mechanical background
SEMANTIC & LANGUAGE
BARRIERS
Those who speak do not know
Those who know do not speak
- Random
 SEMANTIC AND LANGUAGE BARRIER
‱ Homophones
‱ Similar sounding words
Same pronunciation
Different spelling
Different meaning
1: pale / pail
2: alter / altar
3: buy / bye / by
4: rain / reign
WORDS HAVING DIFFERENT PRONUNCIATIONS
Homographs
Same spelling
Different pronunciation
Different meanings
1: the bandage was wound around the wound.
2: we must polish the polish furniture
3: he could lead if he would get the lead out.
WORDS HAVING MULTIPLE MEANING
Homonyms
‱ Same spelling
‱ Same pronunciation
‱ Different meaning
1: Never desert your friend in the desert.
2: close the window before the bee gets too close..
LANGUAGE BARRIER
‱ Different languages.
‱ No clarity in voice
 SOCIO-PSYCHOLOGICAL BARRIER
Psychological barriers can be described as the cause of distorted communication
because of human psychology problem.
‱ In attention
‱ Emotions
‱ Status difference
‱ Attitudes and opinions
 CROSS CULTURAL BARRIERS
‱ Meaning of cross culture communication
‱ Understanding different cultures facilities cross culture communication
‱ Components of cross culture communication
‱ Concept of space
‱ Gestures
ORGANIZATIONAL BARRIERS
‱ Loss or distortion of messages as they pass from one level to another
‱ Filtering of information according to one’s understanding/interpretation
‱ Information gap if upper level does not know the true state of affairs
HOW TO OVERCOME COMMUNICATION BARRIER
Organisational action
‱ Create a climate of trust and openness
‱ Develop and use formal information channels in all directions
‱ Encourage the use of multiple channels including formal and informal
communications
‱ The organisational structure should fit communication needs.
HOW TO OVERCOME
For physical barriers
‱ Appropriate seating arrangement
‱ Ensure visibility
‱ Environment comfort
For semantic barrier
‱ Use of simple language
‱ Symbols and charts
‱ Active listening
For socio-psychological barrier
‱ Calling attention and motivation
‱ Assistance and sympathy
For cross cultural barrier
‱ Understanding of traditions and customs
‱ Information of all sides of culture

Barriers to communication

  • 1.
    BARRIERS TO COMMUNICATION SUBMITTED TO: SIR ABDUL GANI SUBMITTED BY : SAIRASH MASOOD 14201502-009 BS ENGLISH 4TH
  • 2.
    WHAT IS COMMUNICATION ‱Communication is the art of transmitting knowledge, ideas, information and thoughts from one person to another. ‱ The transfer should be such that the receiver understands the meaning and the intent of the massage and shows proper feedback.
  • 3.
    THREE TYPES OFCOMMUNICATION ‱ Physical level ‱ Understanding is at the level of intelligence. ‱ Acceptance is at the emotional level. Anything that hinders the process of communication is called barrier to communication.
  • 4.
    FACTORS Factors involved inbreaking communication. ‱ Environmental ‱ Technological ‱ Organisational ‱ External noise ‱ Emotions ‱ Personal interests ‱ Distance
  • 5.
    CLASSIFICATION OF BARRIERS ‱Physical barriers ‱ Semantic and language barrier ‱ Socio psychological barrier ‱ Organisational barrier ‱ Cross cultural barrier
  • 6.
  • 7.
     PHYSICAL BARRIER ‱Large working areas ‱ Closed office doors ‱ Separate areas for people of different status ‱ It forbids team members from effective interaction with each other.
  • 8.
    NOISE ‱ Physical noise ‱Psychological noise ‱ Written noise (bad hand writing) ‱ Visual noise (late arrival of employees)
  • 9.
    TIME AND DISTURBANCE ‱Improper time ‱ Defects in medium of communication ‱ Network facilities ‱ Mechanical background
  • 11.
    SEMANTIC & LANGUAGE BARRIERS Thosewho speak do not know Those who know do not speak - Random
  • 12.
     SEMANTIC ANDLANGUAGE BARRIER ‱ Homophones ‱ Similar sounding words Same pronunciation Different spelling Different meaning 1: pale / pail 2: alter / altar 3: buy / bye / by 4: rain / reign
  • 13.
    WORDS HAVING DIFFERENTPRONUNCIATIONS Homographs Same spelling Different pronunciation Different meanings 1: the bandage was wound around the wound. 2: we must polish the polish furniture 3: he could lead if he would get the lead out.
  • 14.
    WORDS HAVING MULTIPLEMEANING Homonyms ‱ Same spelling ‱ Same pronunciation ‱ Different meaning 1: Never desert your friend in the desert. 2: close the window before the bee gets too close..
  • 15.
    LANGUAGE BARRIER ‱ Differentlanguages. ‱ No clarity in voice
  • 16.
     SOCIO-PSYCHOLOGICAL BARRIER Psychologicalbarriers can be described as the cause of distorted communication because of human psychology problem. ‱ In attention ‱ Emotions ‱ Status difference ‱ Attitudes and opinions
  • 17.
     CROSS CULTURALBARRIERS ‱ Meaning of cross culture communication ‱ Understanding different cultures facilities cross culture communication ‱ Components of cross culture communication
  • 18.
    ‱ Concept ofspace ‱ Gestures
  • 19.
    ORGANIZATIONAL BARRIERS ‱ Lossor distortion of messages as they pass from one level to another ‱ Filtering of information according to one’s understanding/interpretation ‱ Information gap if upper level does not know the true state of affairs
  • 20.
    HOW TO OVERCOMECOMMUNICATION BARRIER Organisational action ‱ Create a climate of trust and openness ‱ Develop and use formal information channels in all directions ‱ Encourage the use of multiple channels including formal and informal communications ‱ The organisational structure should fit communication needs.
  • 21.
    HOW TO OVERCOME Forphysical barriers ‱ Appropriate seating arrangement ‱ Ensure visibility ‱ Environment comfort For semantic barrier ‱ Use of simple language ‱ Symbols and charts ‱ Active listening
  • 22.
    For socio-psychological barrier ‱Calling attention and motivation ‱ Assistance and sympathy For cross cultural barrier ‱ Understanding of traditions and customs ‱ Information of all sides of culture