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Barriers to communication
This document discusses various barriers to communication. It identifies physical, semantic/language, socio-psychological, organizational, and cross-cultural barriers. Physical barriers include large work areas, closed doors, and noise. Semantic barriers involve words with multiple meanings or pronunciations. Socio-psychological barriers stem from human psychology like inattention or status differences. Organizational barriers occur from message distortion between levels. Cross-cultural barriers involve differences in concepts of space, gestures, and traditions across cultures. The document provides recommendations to overcome these barriers through appropriate environments, simple language, active listening, understanding different cultures, and creating open communication channels.
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Barriers to communication
- 1. BARRIERS TO COMMUNICATION SUBMITTED TO: SIR ABDUL GANI SUBMITTED BY : SAIRASH MASOOD 14201502-009 BS ENGLISH 4TH
- 2. WHAT IS COMMUNICATION •Communication is the art of transmitting knowledge, ideas, information and thoughts from one person to another. • The transfer should be such that the receiver understands the meaning and the intent of the massage and shows proper feedback.
- 3. THREE TYPES OFCOMMUNICATION • Physical level • Understanding is at the level of intelligence. • Acceptance is at the emotional level. Anything that hinders the process of communication is called barrier to communication.
- 4. FACTORS Factors involved inbreaking communication. • Environmental • Technological • Organisational • External noise • Emotions • Personal interests • Distance
- 5. CLASSIFICATION OF BARRIERS •Physical barriers • Semantic and language barrier • Socio psychological barrier • Organisational barrier • Cross cultural barrier
- 6.
- 7. PHYSICAL BARRIER •Large working areas • Closed office doors • Separate areas for people of different status • It forbids team members from effective interaction with each other.
- 8. NOISE • Physical noise •Psychological noise • Written noise (bad hand writing) • Visual noise (late arrival of employees)
- 9. TIME AND DISTURBANCE •Improper time • Defects in medium of communication • Network facilities • Mechanical background
- 11. SEMANTIC & LANGUAGE BARRIERS Thosewho speak do not know Those who know do not speak - Random
- 12. SEMANTIC ANDLANGUAGE BARRIER • Homophones • Similar sounding words Same pronunciation Different spelling Different meaning 1: pale / pail 2: alter / altar 3: buy / bye / by 4: rain / reign
- 13. WORDS HAVING DIFFERENTPRONUNCIATIONS Homographs Same spelling Different pronunciation Different meanings 1: the bandage was wound around the wound. 2: we must polish the polish furniture 3: he could lead if he would get the lead out.
- 14. WORDS HAVING MULTIPLEMEANING Homonyms • Same spelling • Same pronunciation • Different meaning 1: Never desert your friend in the desert. 2: close the window before the bee gets too close..
- 15. LANGUAGE BARRIER • Differentlanguages. • No clarity in voice
- 16. SOCIO-PSYCHOLOGICAL BARRIER Psychologicalbarriers can be described as the cause of distorted communication because of human psychology problem. • In attention • Emotions • Status difference • Attitudes and opinions
- 17. CROSS CULTURALBARRIERS • Meaning of cross culture communication • Understanding different cultures facilities cross culture communication • Components of cross culture communication
- 18. • Concept ofspace • Gestures
- 19. ORGANIZATIONAL BARRIERS • Lossor distortion of messages as they pass from one level to another • Filtering of information according to one’s understanding/interpretation • Information gap if upper level does not know the true state of affairs
- 20. HOW TO OVERCOMECOMMUNICATION BARRIER Organisational action • Create a climate of trust and openness • Develop and use formal information channels in all directions • Encourage the use of multiple channels including formal and informal communications • The organisational structure should fit communication needs.
- 21. HOW TO OVERCOME Forphysical barriers • Appropriate seating arrangement • Ensure visibility • Environment comfort For semantic barrier • Use of simple language • Symbols and charts • Active listening
- 22. For socio-psychological barrier •Calling attention and motivation • Assistance and sympathy For cross cultural barrier • Understanding of traditions and customs • Information of all sides of culture