3. CULTURE AND DIVERSITY .............pptx 2. Cultural Diversity.............................pptx 1. INTRO TO CULTURAL DIVERSITY........pptx 10 Business Planning......................... 5. Environmental Impact Reduction...pptx 4. Service Recovery and Customer Loyalty .pptx 3. Satisfaction and Service Quality.pptx 3. Types of Cuts and defination.....pptx Consumer Behavior in Tourism........pptx 7. TRENDS AND CHALLENGES IN MICRO PERSPECTIVE TOURISM.pptx FOOD AND BEVERAGE SERVICES UNIT COMPETENCY 1.pptx junior high 9 Perform Mise En Place.pptx 
