This document summarizes barriers to communication. It was prepared by Prof. Pooja Fernandes and lists 5 students. It defines communication and barriers to communication. It identifies 5 types of barriers: physical, semantic/language, cross-cultural, socio-psychological, and organizational. For each barrier type, it provides the meaning and examples of types of that barrier. It also provides tips on how to overcome each of the barrier types.

1. Teacher in charge: Prof. Pooja Fernandes

2. Barriers to
Communication

3. Name Roll No.
1. Misbah Ansari 01
2. Sakina Digosewala 06
3. Tanzila Mukri 26
4. Henal Shah 36
5. Pranita Varanase 46

4.  Meaning of Communication.
 Meaning of Barriers to Communication.
 Types of Barriers to Communication.
 Conclusion.

5.  Communication is the transfer of information
or message from the sender to the receiver.
 The transfer should be such that the receiver
understands the meaning of the message to
give a proper feedback.

6.  Anything that disrupts or acts as hurdle in the
process of Communication is called as a
Barrier to Communication.

7. 1. Physical Barrier
2.Semantic or Language Barrier
3. Cross-cultural Barrier
4. Socio-psychological Barrier
5. Organizational Barrier

8. Types:
1. Noise.
2. Defects in Communication system.
3. Time and distance.
4. Wrong selection of medium.
5. Temperature and humidity.

9. How to overcome:
 Ensure all Communication medium are in
working condition.
 Ensure less noise during conduct of meeting.
 Overcome physical distractions.
 Plan your meeting wisely.
 Choose richest media for complex messages.
 Use multiple channels to communicate messages.

10. Meaning:
Semantic barriers occur due to
difference in meaning attached to
words or signs used in communication

11. Types
 Misinterpretation of words
 Difference in language
 Use of jargons
 By-passed instructions

12. How to overcome:
 Usage of concrete and specific language.
 Use of jargons should be avoided.
 Keeping receivers in mind, use simple & short
sentences.
 Pay attention to pronunciation and accent.
 Reduce number of messages by thinking twice
before sending one.

13. Meaning of Culture:
Culture refers to the behavioral
characteristics of a group of people.

14. There are two types of Cultural Barrier:
Individual National

15. Individual Barriers
1. Time
2. Space
3. Food
4. Dress
5. Manners
6. Decision making

16. National Barriers
1. Education
2. Politics
3. Religion
4. Social

17. How to overcome:
1. Recognize the diversity of people within the country and
abroad.
2. Avoid drawing conclusion about a particular cultural group.
3. Provide adequate, relevant and truthful information.
4. While communicating use a language the receiver is familiar
with.
5. Management should facilitate learning about other cultures.

18. Meaning:
There are certain barriers that exist in the mind
of the persons involved in the process of
communication. They are called as personal or
socio-psychological barrier.

19. Types:
1. Different perceptions
2. Closed mind
3. Poor retention
4. Emotions
5. Filtering

20. How to overcome:
1. Be aware of your own state of mind/ emotion/attitude.
2. Convey oral message directly and not through
intermediaries or answering machine.
3. Deliver message rationally or analytically keeping
personal emotions and bias at bay.
4. Avoid making demand on a receiver who doesn’t have
time to pay careful attention to your message.
5. Set aside enough time for important message .

21. Meaning of organizational communication :
 In-house sharing of ideas, views & concepts
in an organization.
 Can be formal or informal.

22. Types of Organizational Communication:
1. Downward Communication:
also known as superior-subordinate Communication.
1. Upward Communication:
also known as subordinate-superior Communication.
1. Horizontal Communication:
also known as interactive Communication.

23. Types:
1. Lack of Communication policy.
2. Authoritarian attitude of management.
3. Poorly defined authority & responsibility.
4. Too many levels in organizational structure.
5. Insufficient Communication training.

24. Tips for effective Communication:
1. Read
2. Listen intelligently
3. Think and plan
4. Use appropriate language and media
5. Be open-minded
6. Obtain feedback
7. Proper use of body language