The document discusses various aspects of the communication process including the key components, barriers to communication, ways to overcome barriers, and facilitating effective communication. It describes the communication process as having a sender, message, channel, receiver, feedback. It outlines different types of barriers such as encoding, decoding, transmitting, physical, semantic, linguistic, psychological, interpersonal, and space/time barriers. Strategies to overcome barriers include focusing on the other person, paying attention to non-verbal cues, listening empathetically, and asking clarifying questions. Facilitating communication involves maintaining a positive attitude, improving skills, incorporating communication evaluations, prioritizing relationships, and being accepting of miscommunication.

1. PROCESS & BARRIERS
COMMUNICATION
WELCOME TO
Presented By:
ANJALI TIWARI

2. CONTENT
COMMUNICATION
COMMUNICATION BARRIERS
OVERCOME COMMUNICATION
BARRIERS
FACILITATING COMMUNICATION
EFFECTIVE COMMUNICATION

3.  The communication process is a dynamic framework
that describes how a message travels between a
sender and receiver using various communication
channels.
 Its goal is to ensure the receiver decodes the message
correctly and can provide feedback with ease and
speed.
COMMUNICATION
What is the communication process?

4. KEY COMPONENTS
OF THE
COMMUNICATION PROCESS
Here are seven essential components that make up the
communication process:
Sender: The person who conceptualized the idea and
wants it delivered to the recipient.
Encoding: The way the information is described or
translated into a message.
Message: The idea, fact or opinion that the sender wants
to communicate.
Communication channel: The method of delivering the
message.
Receiver: The target audience of the message.
Decoding: The interpretation of the message
Feedback: The response or action a receiver takes after
decoding a message.
Decoding: The interpretation of the message

5. What are Communication Barriers?
COMMUNICATION
BARRIERS
A communication barrier is anything that
comes in the way of receiving and
understanding messages that one sends
another to convey his ideas, thoughts, or
other kind of information.
These various barriers of
communication block or interfere
with the message that someone is
trying to send.
There are numerous barriers
effective communication that
come in the way.
It happens because the
sent by the sender might not
understood exactly as it is
to be.
It can get distorted during
communication exchange.

6. COMMUNICATION
BARRIERS

7.  Obstacles in effectively conveying a message
due to lack of sensitivity, poor communication
skills, lack of knowledge, information overload,
and emotional interference.`
ENCODING BARRIERS
What are Encoding Barriers?

8. ENCODING BARRIERS
TYPES
1. Lack of
sensitivity to
receiver
Failure to adapt the message to the receiver's needs, status, and language skills.
2. Lack of
basic
communication
skills
Difficulty in choosing precise words and arranging them in a grammatically-
correct sentence.
3.Insufficient
knowledge of
the subject:
Sender lacks specific information leading to unclear or mixed message.
4.Informatio
n overload
Receiver may tend to put up a barrier as the message contains too much
information.
5. Emotional
interference
Sender's emotions may prevent them from effectively communicating the message.

9. DECODING
BARRIERS
 Obstacles that prevent the receiver from
understanding the message
What are Decoding Barriers?

10. DECODING BARRIERS
TYPES

11. Obstacles that impede the
delivery of a message, such as
noise and other forms of
interference.
What are Transmitting Barriers?
TRANSMITTING
BARRIERS

12. TRANSMITTING BARRIERS
TYPES
1. Physical
Distractions
External factors
such as bad phone
lines or a noisy
environment that
can disrupt
message
transmission.
2. Conflicting
Messages
When the sender
uses jargon or
slang, or
conflicting requests
are made, it can
result in mixed
messages.
3. Channel
Barriers
Inappropriate
communication
channels can make
it difficult to
transmit the
message.
4. Long
communication
Chains
The longer the
chain, the greater
the chance of
message distortion
as it passes through
multiple receivers.

13. PHYSICAL
BARRIERS
 Physical Barriers: obstacles that prevent a
message from reaching the intended
recipient
What are Physical Barriers?

14. PHYSICAL
BARRIERS
Failures in the instruments used for transmitting the message.
•Defects in the
medium
Any disturbance that occurs in the transmission process.
•Noise
Information can be lost or distorted as it moves through
different levels of authority within the organization.
Defects in the
organizational
communication system
poor listening can result from actual hearing deficiencies or
auditory processing difficulties.
Hearing problems

15. Semantic barriers refer to obstacles in understanding a
message due to limitations in linguistic capacity or the
use of ambiguous symbols.
SEMANTIC BARRIERS
What are Semantic Barriers in communication?

16. SEMANTIC BARRIERS
TYPES
1.1.
2.Interpretation
of words
Words can have multiple meanings, leading to potential misinterpretation
1.2.
2.Bypassed
Instructions
Different meanings attributed to the same word or use of different words
for the same meaning
1.3.
2.Denotations
and
Connotations
Word meaning can be categorized as denotative (literal meaning) and
connotative (emotional or personal associations with a word)

17. LANGUAGE
BARRIERS
Linguistic or language barriers refer to obstacles in communication
due to differences in language and the use of words.
These barriers can occur in written or verbal communication and can
lead to misinterpretation if the context is not understood.
Spoken and written language is the most common way of
communication between human beings.

18. LANGUAGE BARRIERS
Differences in linguistic codes can create barriers for communication and
integration between people from different regions.
Increasing globalization
Increasing globalization and interactions between different cultures
have led to a greater demand for learning foreign languages.
Automatic translation tools have been developed to
overcome linguistic barriers
The internet revolution has created a new dimension in the process of global
communication but also maximized the problem of linguistic barriers,
leading to research efforts from the scientific world seeking new solutions to
overcome those barriers.

19. Psychological barriers refer to obstacles in
communication caused by psychological
factors such as attitudes, beliefs, and
emotions.
PSYCHOLOGICAL
BARRIERS
What is Psychological Barriers in communication?

20. PSYCHOLOGICAL BARRIERS
TYPES
Preoccupation with personal and business concerns
can make it difficult to stay focused on the subject
at hand.
Attitudinal Barriers
Believing that one's own ideas are more important
or valuable than those of others, can prevent
learning and alienate others.
Egocentrism
Some people may avoid seeking clarification out of
fear of appearing ignorant.
Fear of Appearing
Ignorant
Inaccurate and unproductive assumptions can also
be a barrier to effective communication.
Faulty Assumptions

21. Interpersonal barriers refer to obstacles in
communication caused by the relationship
between the sender and receiver, as well as
their past experiences and personal
characteristics.
INTERPERSONAL
BARRIERS
What are Interpersonal Barriers Incommunication?

22. INTERPERSONAL BARRIERS TYPES
1.Filtering
The sender
manipulates
information to
present it in a
more favorable
light to the
receiver.
1.Selective
Perception
Receiver
selectively sees
and hears
information
based on their
needs,
motivations,
experience, and
other personal
characteristics.
1.Informatio
n Overload
Difficulty in
processing large
amounts of
information can
lead to lost
information and
less effective
communication.
Defensiven-
ess
When people
feel threatened,
they may react in
ways that reduce
their ability to
achieve mutual
understanding.
Emotional
Barriers
Fear, mistrust,
and suspicion
can prevent open
and free
communication
and stunt the
development of
effective
communication
and meaningful
relationships.

23. Space/Time Distance barriers refer to obstacles in
communication caused by physical distance and the
passage of time.
SPACE/TIME DISTANCE
BARRIERS
What are Space/Time Distance Barriers in communication?

24. SPACE/TIME DISTANCE
BARRIERS TYPES
1.Physical
Distance
Requires special communication tools to
make communication happen.
1.Distanc
e in Time
Poses more difficulties as real-time
communication is possible, but
communication in the past is not possible. The
structures created to deal with distance in time
can also create barriers to communication by
processing, filtering, and eliminating sent
information.

25. WAY TO OVERCOME
COMMUNICATION
BARRIERS
To overcome communication barriers, it is
important to focus on the other person, pay
attention to non-verbal cues, listen for the
essence of the speaker's thoughts, be
empathetic, and ask questions to clarify
understanding.
OVERCOM
E
COMMUNI
CATION
BARRIERS
To
Overcome
Listening
Barriers
To
Overcome
Perception
Related
Barriers
To
Overcome
Verbal
Communicat
ion Barriers

26. STOP: FOCUS ON THE
OTHER PERSON,
THEIR THOUGHTS
AND FEELINGS.
LOOK: PAY
ATTENTION TO NON-
VERBAL MESSAGES,
WITHOUT BEING
DISTRACTED.
LISTEN: LISTEN FOR
THE ESSENCE OF
THE SPEAKER'S
THOUGHTS AND
SEEK AN OVERALL
UNDERSTANDING.
BE EMPATHETIC:
IMAGINE HOW YOU
WOULD FEEL IN
THEIR
CIRCUMSTANCES.
ASK QUESTIONS:
USE QUESTIONS TO
CLARIFY
UNDERSTANDING
AND SHOW
INTEREST.
TO OVERCOME LISTENING
BARRIERS

27. ANALYZE YOUR
OWN PERCEPTIONS:
QUESTION YOUR
PERCEPTIONS AND
CHECK IN WITH
OTHERS.
OBSERVE
CAREFULLY AND
ATTENTIVELY:
LOOK FOR DETAIL
AND KEEP THE
BIGGER PICTURE IN
MIND.
INTERPRET
CONSCIOUSLY:
RECOGNIZE THE
MEANINGS YOU
ATTACH TO WHAT
YOU PERCEIVE.
WORK ON
IMPROVING YOUR
PERCEPTION:
INCREASE YOUR
AWARENESS OF
BARRIERS AND
SEEK FEEDBACK.
FOCUS ON OTHERS:
DEVELOP YOUR
ABILITY TO FOCUS
ON OTHER PEOPLE
AND UNDERSTAND
THEM BETTER.
TO OVERCOME PERCEPTION-
RELATED BARRIERS

28. Focus on what you
know
Focus on what you
know: Describe
your own feelings
rather than
evaluate others.
Focus on the issue
Focus on the issue,
not the person: Try
not to take
everything
personally and
express your own
needs and opinions
in terms of the job
at hand.
Be Genuine
Be genuine rather
than manipulative:
Be honest and
open, and act with
integrity.
Empathize
Empathize rather
than remain
detached:
Demonstrate
sensitivity and care
about the people
you work with.
Be Flexible
Be flexible towards
others: Be willing to
adapt and change
your
communication
style for different
situations and
people.
TO OVERCOME VERBAL
COMMUNICATION BARRIERS

29.  Facilitating Communication refers to the general
guidelines and strategies that can be used to improve
communication and overcome barriers to
communication.
 These guidelines may include:
FACILITATING
COMMUNICATION
1. Maintaining a positive attitude towards communication and
avoiding defensiveness
2. Improving communication skills through knowledge and practice
3. Incorporating communication as a skill to be evaluated in job
performance
4. Making communication goal-oriented and prioritizing relational
goals
5. Approaching communication as a creative process and
experimenting with different methods
6. Being accepting of miscommunication and working to minimize its
negative impacts.

30. EFFECTIVE
COMMUNICATION
Effective communication engages
the choice of the best
communication channel, the
technical know-how to use the
channel, the presentation of
information to the target
audience, and the skill to
understand responses received
from others.
Self-development, interpersonal skills,
mutual understanding, mutual
cooperation, and trust are also
important to set a complete channel of
the most effective and winning
communication skills.

31. HOW TO ACHIEVE EFFECTIVE
COMMUNICATION
Expressive skills: Required to convey a message to others through words, facial
expressions, and body language.
Listening skills: Required to understand and interpret the message received from
others.
Skills for managing the overall process of communication: Required to effectively
manage the communication process, including setting goals, selecting the
appropriate communication channels, and addressing any issues or challenges
that may arise during the communication process.
Emotional skills: The basic fundamental of all these types of communication is
emotional skills, required to effectively manage emotions and respond
appropriately in communication situations.

32. THANK YOU
Presented By:
ANJALI TIWARI
FTD, DCE
Roll no.-10622266