Effective communication in the workplace involves facilitating productive dialogue through open-ended questions that address concerns and potential solutions, rather than top-down discussions. It also requires accurately integrating key discussion points and relating information to other topics, as well as building trust through personal interaction while respecting privacy.

1. Achieving Effective
Communication in the
Workplace

2. 
Throughout her sales and operational
management career at the Hewlett-Packard
Company and Siemens AG, Diane Kaern has
emphasized the importance of effective
communication. Diane Kaern uses strategic
communication in her work to convey goals,
concepts, and analytic data in a way that furthers
the firm’s objectives.

3. 
Rather than leading a discussion from the top
down, effective communication often involves
facilitating productive dialogue. More than simply
listening, discussion facilitation requires the ability
to integrate key points that have been brought up
in an evolving conversation.

4. 
In group conference situations, always repeat
core information to verify accuracy, and relate the
information to other ongoing areas of discussion.
Arriving at complex decisions often benefits from
open-ended questions that bring out areas of
concern. Using open-ended questions also allows
participants to voice potential pathways toward
resolution.

5. 
Additionally, effective communication requires
personal interaction. This builds a sense of trust
and camaraderie without overstepping privacy
boundaries.

6. 
Additionally, effective communication requires
personal interaction. This builds a sense of trust
and camaraderie without overstepping privacy
boundaries.