Effective communication involves three main components: body language, voice tonality, and words. It is a two-way process that requires active listening from both the sender and receiver. Proper communication also utilizes feedback to ensure understanding between parties and is free of barriers like stress, assumptions, or distractions that could hinder clear transmission of information, ideas, and attitudes.

1. EffectiveCommunicationSkillsWithout effective communicationyou can’t lead…….

2. What is communication?Communication is the art of transmittingInformationIdeasAttitudesfrom one person to another. Communicationis the process of meaningful interaction.

3. What are the channels used for communication?ListeningSpeakingSmellingSeeingTouchingTastingWriting

4. Why dowe communicate? To change the behavior

5. To get action

6. To ensure understanding

7. To persuade

8. To get and give informationWhat are the most common ways we communicate?BodylanguageVisual ImagesSpeakingWritingspoken wordwritten word

9. What is communication process?senderReceiverBarriers to communication Noise

10. Inappropriate medium

11. Assumptions

12. Emotions

13. Language differences

14. Poor listening skills

15. DistractionsHearing Vs ListeningListening Hearing Physical process, natural,passive Physical process as well asmental process, active,learned process, a skillListening is hard. Listening to others is an elegant art

16. Good listening reflects courtesy and good manners

17. Listening carefully to the instructions of superiors improvecompetence and performance The result of poor listening skill could be disastrous in business Good listening skill can improve social relations and conversations.

18. Listening is a positive activity rather than a passive or negative activity

19. Communication involves 3 components Verbal Messages the word we choose Para verbal Messages how we say the words Nonverbal Messages our body movements

20. How it worksThere are three major components in human face to face communication which areBody languageVoice tonalitywordsAccording to research

21. Types of communicationBased on the channels used for communicating, the process of communication can be broadly classified asVerbal communication (oral, written, email)Non verbal communication (expression, expressive behavior, body language)

22. Verbal communicationVerbal communication is further divided into written and oral communication.Oral: the oral communication refers to spoken words inthe communication process. Spoken conversations or dialogs are influenced by voice modulation, pitch, volume and even the speed and clarity of speaking.Written: All the things which are communicated by writing. Effectiveness of written communication depends on the style of writing, vocabulary used, grammar, clarity and precision of language.

23. The person who makes eye contact open the flow of communication and conveyinterestconcernwarmthcredibility