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Interpersonal
Communication Skill
By
Dr. I. Uma Maheswari,
Principal
Peniel Rural College of Education, Vemparali
Email id: iuma_Maheswari@yahoo.co.in
Introduction
 Communication is the exchange of thoughts, opinions or information
using speech, signals or writing.
 Communication may serve a variety of purposes
 Interpersonal communication (IPC) is central to our daily routines.
 Effective communication is an important element of success for every
organization, leader, manager, supervisor and employee.
Meaning of communication
 The word communication comes from the Latin communicare, which
means ‘to make common’ (Weekley 1967) or ‘to share’.
 The word interpersonal is derived from the prefix inter, meaning
‘between’ and the word person
 Interpersonal communication (IPC) literally occurs between people.
 Interpersonal communication is an exchange of information between
two or more people.
 Information is conveyed as words, tone of voice and body language.
Definition of communication
 Interpersonal communication is the process by which people exchange
information through verbal and non-verbal messages.
 Interpersonal communication is defined as the process that we use to
communicate our ideas, thoughts and feelings to another person
Elements of communication
 purpose (why a message is communicated)
 audience (who is listening to the message)
 vehicles (the means used to deliver the message)
 barriers (outside forces that keep an audience from listening)
Communication Model
• An information source, which produces a message
• A transmitter, which encodes the message into signals
• A channel to which signals are adapted for transmission
• A receiver, which decodes the message from the signal and
• A destination, where the message arrives.
Characteristics of Interpersonal
communication
 Clarifies
 Listens
 Encourages empathically
 acknowledges
 Restates / repeats
 Relaxes
 Opens up
 Establishes eye contact
 Shows appropriate facial expression
Forms of communication
 Verbal
 Non - Verbal
Principles of interpersonal communication
 Interpersonal communication is inescapable
 Interpersonal communication is irreversible
 Interpersonal communication is contextual
 Interpersonal communication involves ethical choices
 People construct meanings in interpersonal communication
Principles of interpersonal communication
Continuation
 Meta-communication
 Interpersonal communication develops and sustains.
 Interpersonal communication is not a panacea
 Interpersonal communication effectiveness can be learned
 Interpersonal communication is complicated
Advantages of interpersonal
communication
• Furnish, gather and understand information.
• Develop acquaintances and preserve personal relationships.
• Influence the stances and conduct of others.
• Make decisions and solve problems.
• Establish an identity with others.
• Satisfies your four needs: physical, practical, social and ego
Life skill - Interpersonal communication skill

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Life skill - Interpersonal communication skill

  • 1. Interpersonal Communication Skill By Dr. I. Uma Maheswari, Principal Peniel Rural College of Education, Vemparali Email id: iuma_Maheswari@yahoo.co.in
  • 2. Introduction  Communication is the exchange of thoughts, opinions or information using speech, signals or writing.  Communication may serve a variety of purposes  Interpersonal communication (IPC) is central to our daily routines.  Effective communication is an important element of success for every organization, leader, manager, supervisor and employee.
  • 3. Meaning of communication  The word communication comes from the Latin communicare, which means ‘to make common’ (Weekley 1967) or ‘to share’.  The word interpersonal is derived from the prefix inter, meaning ‘between’ and the word person  Interpersonal communication (IPC) literally occurs between people.  Interpersonal communication is an exchange of information between two or more people.  Information is conveyed as words, tone of voice and body language.
  • 4. Definition of communication  Interpersonal communication is the process by which people exchange information through verbal and non-verbal messages.  Interpersonal communication is defined as the process that we use to communicate our ideas, thoughts and feelings to another person
  • 5. Elements of communication  purpose (why a message is communicated)  audience (who is listening to the message)  vehicles (the means used to deliver the message)  barriers (outside forces that keep an audience from listening)
  • 6. Communication Model • An information source, which produces a message • A transmitter, which encodes the message into signals • A channel to which signals are adapted for transmission • A receiver, which decodes the message from the signal and • A destination, where the message arrives.
  • 7. Characteristics of Interpersonal communication  Clarifies  Listens  Encourages empathically  acknowledges  Restates / repeats  Relaxes  Opens up  Establishes eye contact  Shows appropriate facial expression
  • 8. Forms of communication  Verbal  Non - Verbal
  • 9. Principles of interpersonal communication  Interpersonal communication is inescapable  Interpersonal communication is irreversible  Interpersonal communication is contextual  Interpersonal communication involves ethical choices  People construct meanings in interpersonal communication
  • 10. Principles of interpersonal communication Continuation  Meta-communication  Interpersonal communication develops and sustains.  Interpersonal communication is not a panacea  Interpersonal communication effectiveness can be learned  Interpersonal communication is complicated
  • 11. Advantages of interpersonal communication • Furnish, gather and understand information. • Develop acquaintances and preserve personal relationships. • Influence the stances and conduct of others. • Make decisions and solve problems. • Establish an identity with others. • Satisfies your four needs: physical, practical, social and ego