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Some dimensions of social media Marc Smith Chief Social Scientist Telligent  Systems Labs Originally presented at ICWSM 2008 Updated December 16 th , 2008
 
What makes it social? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Email (and more) is  from people to people
Patterns are left behind
What is social media? ,[object Object],[object Object],http://many.corante.com/archives/2003/11/16/jenn_theater_social_spam.php
What is social media? ,[object Object],[object Object],[object Object]
Youse. Y’all. Yes, youse.
Email, Email lists,  Chat, Buddy Lists/Instant Messenger,  Usenet, Web Boards, Forums,  Ebay,  Blogs, Microblogs, Wikis,  MUDs, MOOs,  Graphical Worlds, MMORPGs,  Napster, Kazaa, Gnutella, Bittorrent Photo streams, Tags, Folksonomies,  MoSoSo   Social cyberspaces are created by many kinds of network interaction media:
http://www.flickr.com/photos/dbarefoot/1814873464/sizes/o/   Robert Scoble’s  Social Media  “Star Fish”
Deb Schultz - http://www.flickr.com/photos/debschultz/1925555485/sizes/o/
What is social media? ,[object Object],[object Object]
Collective Action Dilemma Theory
Source: xkcd,  http://xkcd.com/386/   Motivations for  contribution to  computer mediated  public goods
Stranger translates  foreign (to me)  content in my public photos! Colleague adds better  tags to my photos! Seeing that my pictures  get seen by family and friends
How large are the social groups producing and consuming social media? How large and interactive are the objects produced and consumed? Some Dimensions of Social Media What does it mean to own a social media object?
How large are the social groups  producing and consuming social media? Individuals Small Groups Large Groups Individuals Small Groups Large Groups Producers Consumers Dyadic exchanges. Email to named individual(s) Committee reports to a decision maker/reviewer Professional services reports for decision makers Local email list “ Social” blogs Personal social network profile page Multiple authored specialty publications Group blogs. Personal social networks Professional reports to specialty groups Value added economic data  Bloomberg Messages to discussion groups/web board Sole authored  source code Popular blogs Novels Multiple authored popular media, software Journalism  Wikipedia Pages Popular group blogs Collective search engine users Market behavior Query log optimizations Market analysis
Dimensions of Social Media: How large are the pieces of social media? How interactive is the rate of exchange? Digital Object  Editing  Granularity Fine  (Character/Pixel/Byte) Medium (Object/Attribute/Track/Player) Coarse (Document/Message/Blog Post/Photo) Digital  Object  Editing Synchronicity Each user can directly control smallest units of content. Each user controls medium sized blocks of content that can only  indirectly  alter or be altered by other user’s content in a larger shared data structure.  Each user controls a block of content, rarely edited or modified by others with only associative linkages. Synchronous Real time Shared canvas  Virtual Worlds Multiplayer Games Real-time networked musical jamming Chat, IM, Twitter Asynchronous  Shared docs, images, video, audio Source code Wikipedia Contribution to collected works (album, anthology, report section, discussion group, photosets and other collections). Email Blog posts Link sharing Photo sharing Document sharing Turn based games
Dimensions of Social Media: Who can exercise what property rights  over social media? Who owns social media content? Author Group of authors Recipients Observers Host Public Domain Types of  property rights “ What does it mean to  own  social media content?” Create? Copy/Paste? Edit/Delete? Limit access? Revoke access? Monitor access? Transfer to new host? Transfer rights to others? Commercial exploitation? Adjoining display rights? (can I put ads near your content when I show it to other people)? Aggregation and secondary analysis rights?
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Social Network Theory
Interactionist Sociology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Are you my friend? yes no I like you I really like you I kind of like you I feel socially obligated to link to you I know you I wish I knew you I like your picture You are cool I was paid to link to you I want your reflected glory Everybody else links to you I’d vote for you We met at a conference and it seemed like the thing to do. Can I date you? I beat you on Xbox Live Hi, Mom I have fake alter egos
Are you my friend? yes no
Literatures of relevance “ Space Planning for Online Community” ICWSM 2008 Fisher, Turner, Smith
http://www.slate.com/id/2184487   “ Social-media sites like  Wikipedia  and  Digg  are celebrated as shining examples of  Web democracy , places built by millions of Web users who all act as writers, editors, and voters.  In reality, a small number of people are running the show.” The Wisdom of the Chaperones: Digg, Wikipedia, and the myth of Web 2.0 democracy. By Chris Wilson
How uniform are social media producing groups? Individuals Small Groups Variable Contribution Large Groups Uniform Large Groups Heterogeneous  Variable Contribution  Large Groups
Answer Person Signatures Discussion People
http://www.fastcompany.com/magazine/122/is-the-tipping-point-toast.html   What we are really saying," he writes, "is that in a given process or system, some people matter more than others. A rare bunch of cool people just don't have that power. And when you test the way marketers say the world works, it falls apart. There's no  there  there.
How are social media producing groups connected? Heterogeneous  Variable Contribution  Large Groups ? ?
The Ties that Blind?
The Ties that Blind? Reply-To Network Network at distance 2 for the most prolific author of the microsoft.public.internetexplorer.general newsgroup
Darwin Bell
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Distinguishing attributes: Journal of Social Structure:  “Visualizing the Signatures of Social Roles in Online Discussion Groups”  http://www.cmu.edu/joss/content/articles/volume8/Welser/
Distinguishing attributes: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Clear and consistent signatures of an “Answer Person” ,[object Object],[object Object],[object Object]
Roles Project ,[object Object],[object Object],Answer Person,  microsoft.public.windows.server.general Discussion , rec.kites Flame,  alt.flame Social Support,  alt.support.divorce PUBLISHED in HICSS, JCMC, JoSS, IEEE Internet Communications (special issue on Social Networks)
“ Some Users Pack a Wallop” ICWSM 2008 Lento, Gleave, Welser, Smith Enthusiast Invite Tree Invited by Regular User “ Wallop” Blogging system  social network data set
NodeXL Add-in :  Codeplex site for NodeXL
Add-in :  Codeplex site for NodeXL   NodeXL
Add-in :  Codeplex site for NodeXL   NodeXL
Slam XR :  Sensors, Routes, Community expand the forms of social media X 2,000,000,000 + = Lots of routes
Prototype sensor board that includes GPS, accelerometer, pressure sensor, temperature, Bluetooth, and battery.
Slam XR :  Sensors, Routes, Community SenseCam: Wearable sensors for ‘lifelogging’ – Microsoft Research, Cambridge Community Aspects: A Sociological Revolution?
New Tie Granularities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SLAM XR Scott Counts, Marc Smith, Jianfeng Zhang, Nuria Oliver, Andy Jacobs
Some dimensions of social media Marc Smith Chief Social Scientist Telligent  Systems Labs Originally presented at ICWSM 2008 Updated December 16 th , 2008
Social media create  Electronic Schelling Points

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2008 - ICWSM - Marc Smith - Some Dimensions Of Social Media

  • 1. Some dimensions of social media Marc Smith Chief Social Scientist Telligent Systems Labs Originally presented at ICWSM 2008 Updated December 16 th , 2008
  • 2.  
  • 3.
  • 4. Email (and more) is from people to people
  • 6.
  • 7.
  • 9. Email, Email lists, Chat, Buddy Lists/Instant Messenger, Usenet, Web Boards, Forums, Ebay, Blogs, Microblogs, Wikis, MUDs, MOOs, Graphical Worlds, MMORPGs, Napster, Kazaa, Gnutella, Bittorrent Photo streams, Tags, Folksonomies, MoSoSo Social cyberspaces are created by many kinds of network interaction media:
  • 10. http://www.flickr.com/photos/dbarefoot/1814873464/sizes/o/ Robert Scoble’s Social Media “Star Fish”
  • 11. Deb Schultz - http://www.flickr.com/photos/debschultz/1925555485/sizes/o/
  • 12.
  • 14. Source: xkcd, http://xkcd.com/386/ Motivations for contribution to computer mediated public goods
  • 15. Stranger translates foreign (to me) content in my public photos! Colleague adds better tags to my photos! Seeing that my pictures get seen by family and friends
  • 16. How large are the social groups producing and consuming social media? How large and interactive are the objects produced and consumed? Some Dimensions of Social Media What does it mean to own a social media object?
  • 17. How large are the social groups producing and consuming social media? Individuals Small Groups Large Groups Individuals Small Groups Large Groups Producers Consumers Dyadic exchanges. Email to named individual(s) Committee reports to a decision maker/reviewer Professional services reports for decision makers Local email list “ Social” blogs Personal social network profile page Multiple authored specialty publications Group blogs. Personal social networks Professional reports to specialty groups Value added economic data Bloomberg Messages to discussion groups/web board Sole authored source code Popular blogs Novels Multiple authored popular media, software Journalism Wikipedia Pages Popular group blogs Collective search engine users Market behavior Query log optimizations Market analysis
  • 18. Dimensions of Social Media: How large are the pieces of social media? How interactive is the rate of exchange? Digital Object Editing Granularity Fine (Character/Pixel/Byte) Medium (Object/Attribute/Track/Player) Coarse (Document/Message/Blog Post/Photo) Digital Object Editing Synchronicity Each user can directly control smallest units of content. Each user controls medium sized blocks of content that can only indirectly alter or be altered by other user’s content in a larger shared data structure. Each user controls a block of content, rarely edited or modified by others with only associative linkages. Synchronous Real time Shared canvas Virtual Worlds Multiplayer Games Real-time networked musical jamming Chat, IM, Twitter Asynchronous Shared docs, images, video, audio Source code Wikipedia Contribution to collected works (album, anthology, report section, discussion group, photosets and other collections). Email Blog posts Link sharing Photo sharing Document sharing Turn based games
  • 19. Dimensions of Social Media: Who can exercise what property rights over social media? Who owns social media content? Author Group of authors Recipients Observers Host Public Domain Types of property rights “ What does it mean to own social media content?” Create? Copy/Paste? Edit/Delete? Limit access? Revoke access? Monitor access? Transfer to new host? Transfer rights to others? Commercial exploitation? Adjoining display rights? (can I put ads near your content when I show it to other people)? Aggregation and secondary analysis rights?
  • 20.
  • 21.
  • 22.
  • 23. Are you my friend? yes no I like you I really like you I kind of like you I feel socially obligated to link to you I know you I wish I knew you I like your picture You are cool I was paid to link to you I want your reflected glory Everybody else links to you I’d vote for you We met at a conference and it seemed like the thing to do. Can I date you? I beat you on Xbox Live Hi, Mom I have fake alter egos
  • 24. Are you my friend? yes no
  • 25. Literatures of relevance “ Space Planning for Online Community” ICWSM 2008 Fisher, Turner, Smith
  • 26. http://www.slate.com/id/2184487 “ Social-media sites like Wikipedia and Digg are celebrated as shining examples of Web democracy , places built by millions of Web users who all act as writers, editors, and voters. In reality, a small number of people are running the show.” The Wisdom of the Chaperones: Digg, Wikipedia, and the myth of Web 2.0 democracy. By Chris Wilson
  • 27. How uniform are social media producing groups? Individuals Small Groups Variable Contribution Large Groups Uniform Large Groups Heterogeneous Variable Contribution Large Groups
  • 28.
  • 29.
  • 30.
  • 31.
  • 32. Answer Person Signatures Discussion People
  • 33. http://www.fastcompany.com/magazine/122/is-the-tipping-point-toast.html What we are really saying," he writes, "is that in a given process or system, some people matter more than others. A rare bunch of cool people just don't have that power. And when you test the way marketers say the world works, it falls apart. There's no there there.
  • 34. How are social media producing groups connected? Heterogeneous Variable Contribution Large Groups ? ?
  • 35.
  • 36. The Ties that Blind?
  • 37. The Ties that Blind? Reply-To Network Network at distance 2 for the most prolific author of the microsoft.public.internetexplorer.general newsgroup
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44. “ Some Users Pack a Wallop” ICWSM 2008 Lento, Gleave, Welser, Smith Enthusiast Invite Tree Invited by Regular User “ Wallop” Blogging system social network data set
  • 45. NodeXL Add-in : Codeplex site for NodeXL
  • 46. Add-in : Codeplex site for NodeXL NodeXL
  • 47. Add-in : Codeplex site for NodeXL NodeXL
  • 48. Slam XR : Sensors, Routes, Community expand the forms of social media X 2,000,000,000 + = Lots of routes
  • 49. Prototype sensor board that includes GPS, accelerometer, pressure sensor, temperature, Bluetooth, and battery.
  • 50. Slam XR : Sensors, Routes, Community SenseCam: Wearable sensors for ‘lifelogging’ – Microsoft Research, Cambridge Community Aspects: A Sociological Revolution?
  • 51.
  • 52. SLAM XR Scott Counts, Marc Smith, Jianfeng Zhang, Nuria Oliver, Andy Jacobs
  • 53.
  • 54. Some dimensions of social media Marc Smith Chief Social Scientist Telligent Systems Labs Originally presented at ICWSM 2008 Updated December 16 th , 2008
  • 55. Social media create Electronic Schelling Points