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Nonprofits and Successful Social Media Adoption:
Beth Kanter, Nonprofit Technology Trainer Photo by Steve Goodman
Beth’s Blog Profiles & Presence Communities RSS Powered Fundraising Sharing photos, bookmarks, videos, and more  Conversations network
Two Minute Poll Experience with … http://www.flickr.com/photos/raincitystudios/
Take Aways http://www.flickr.com/photos/dslrninja / A basic understanding Resources for further exploration An idea or two for experimentation
http://www.flickr.com/photos/gilgamesh/ bethkanter.wikispaces.com
Agenda Overview Intro & Icebreaker Why? Adoption Issues Getting Started Break (around 10:30) Let’s Play the Game
http://socialmedia.wikispaces.com/Social+media+game David Wilcox
http://internet-fundraising.wikispaces.com/
Photo by Preetam Rai
Ice Breaker
Let’s Create the Parking Lot Zkorb Flickr phot by zkrob
What is Web 2.0? Using the Internet to instantly collaborate, share information, and have a conversation about ideas we care about.
Why Important ….
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How people are getting info to make decisions With my friends
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Impact on Google Results
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Why Important… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Cute Dog Theory
A Remix of the Cute Cat Theory
Web2.0: to share cute cat photos
Wait a second … looking at nonprofits that have successfully Adopted social media ..  There are a lot of dog lovers …..
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Assess Audience Online Social Activities
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Where on the social web will I find my audience? How do they use the social web? What are they talking about? Who are they? What do they want?
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Discuss/set objectives first
Not a monologue
Listening
Conversation
Even difficult ones …
The audience wants a voice
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Mixing Social Media with Communications and  Fundraising Strategies afrochild_0
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β€œ Over 14,000 profile views in 3 weeks.  500 NEW signups to our email list from MySpace”
Staff Roles
β€œ I was a Facebook junkie before I was hired!”
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Define a box Define a Box
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Is this real work?
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It takes time
Participant Content Creator Community Manager You get out what you put in … Source: Nina Simon, Museum2.0
Start small, reiterate over and over
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Was it worth it? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],However.. We learned from both campaigns!
Here’s some advice from Wendy Harmon, Red Cross Blogger
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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Success Patterns Assess Audience Objectives  Policy and Education Time investment Staff Roles Experiment
http://www.flickr.com/photos/johnnyhuh/ Five step plan to started ..
1: Listen and know your audience
Find Blogs to Read …
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A homeless  person isn’t  someone  you pass on  your way  into a fancy  restaurant
Β 
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http://www.flickr.com/photos/smudie / RSS Reader
Step 2: Prepare Photo by Pingnews
Who in your organization will have the conversation?
Rules of Engagement
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Twitter Conversations  http://www.flickr.com/photos/vox /
[object Object],[object Object]
What might you β€œtweet” about?
http://www.flickr.com/photos/tomthephotographer/ Step 3: Select your tools …
Step 4: Jump in
Storytelling (with a blog)
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[object Object],[object Object],[object Object],[object Object],In order of amount of time/investment/complexity
Storytelling (with photos & video)
Start with an individual profile
Visual Petitions
Groups:  Organize
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If you’re lucky might go viral
Social Networking Sites
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Newswire
At an event
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Fundraising and Activism
Step 5:  Measuring Success
[object Object],[object Object],[object Object],[object Object]
Break
Source: littleoslo.com - Blogpoly Small Groups with a pack of cards Scenario and Context for outcome Choose Your Tools: What and why?  One person to tell story from each group
Just Three Words
Contact Information Beth Kanter [email_address] Beth’s Blog  http://beth.typepad.com http://bvac.wikispaces.com

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Editor's Notes

  1. http://www.flickr.com/photos/sparktography/74973135/ http://www.ethanzuckerman.com/blog/2008/03/08/the-cute-cat-theory-talk-at-etech/ Many nonprofits are just beginning to use social media as part of their advocacy and organizing tool box We’re at the beginning of learning what works and what doesn’t There isn’t yet a predictable template and formula However, based on observing nonprofits that have been successful– there are some success patterns.