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Forefront Conference Keynote

The Happy Healthy Nonprofit

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The	
  Happy	
  Healthy	
  Nonprofit
Linking	
  Self-­‐Care	
  and	
  Wellbeing	
  to	
  Impact
Beth	
  Kanter,	
  Master	
  Trainer,	
  Speaker,	
  Author
October	
  19,	
  2017
Forefront	
  Conference
@kanter
www.bethkanter.org
Beth  Kanter: Master  Trainer,  Speaker,  Author and  
Nonprofit  Thought  Leader
Poll
What  is  your  nonprofit’s  
experience  with  wellbeing  in  
the  workplace?
Not    discussed
Employees  are  encouraged  to  
do  it  on  their  own
There  are  periodic  activities  for  
wellness  or  wellbeing
Our  nonprofit  has  a  
strategy/plan/policy  for  a  
comprehensive  program
Sli.do
FORE
• Nonprofit	
  Professionals
• Understanding	
  Burnout	
  and	
  Self-­‐Care
• Creating	
  A	
  Self-­‐Care	
  Plan
• Nonprofit	
  Organizations
• Leadership,	
  Culture,	
  	
  and	
  Employee	
  Engagement
• Nonprofit	
  Case	
  Studies
What	
  I’m	
  going	
  to	
  talk	
  about	
  …..
Slides	
  and	
  Resources
http://bethkanter.wikispaces.com/fore
Beth
399
Beth’s	
  Story:	
  Why	
  A	
  Book	
  on	
  Self-­‐Care
Healthy	
  Range
>150
Test	
  Results
Too	
  Much	
  of	
  This	
  …
Ad

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Forefront Conference Keynote

  • 1. The  Happy  Healthy  Nonprofit Linking  Self-­‐Care  and  Wellbeing  to  Impact Beth  Kanter,  Master  Trainer,  Speaker,  Author October  19,  2017 Forefront  Conference
  • 2. @kanter www.bethkanter.org Beth  Kanter: Master  Trainer,  Speaker,  Author and   Nonprofit  Thought  Leader
  • 3. Poll What  is  your  nonprofit’s   experience  with  wellbeing  in   the  workplace? Not    discussed Employees  are  encouraged  to   do  it  on  their  own There  are  periodic  activities  for   wellness  or  wellbeing Our  nonprofit  has  a   strategy/plan/policy  for  a   comprehensive  program Sli.do FORE
  • 4. • Nonprofit  Professionals • Understanding  Burnout  and  Self-­‐Care • Creating  A  Self-­‐Care  Plan • Nonprofit  Organizations • Leadership,  Culture,    and  Employee  Engagement • Nonprofit  Case  Studies What  I’m  going  to  talk  about  ….. Slides  and  Resources http://bethkanter.wikispaces.com/fore
  • 5. Beth 399 Beth’s  Story:  Why  A  Book  on  Self-­‐Care Healthy  Range >150 Test  Results
  • 6. Too  Much  of  This  …
  • 8. A  Little  Bit  of  That
  • 9. Way  Too  Much  of  This  …. Working  nights  and  weekends Sleep  deprivation No  vacation  or  down  time
  • 10. Triglycerides:    Test  Results 150
  • 11. Where  do  you  find   the  time  in  your   work  day?  
  • 13. Allen  Kwabena Frompong Black  Lives  Matter NYC
  • 14. An  organization’s  work  may  be  mission-­‐based,  but  its  people   are  mission  critical
  • 15. Burnout  is  a  state  of  emotional,  mental,  and  physical   exhaustion  that  occurs  when  we  feel  overwhelmed   by  too  many  demands,  too  few  resources,  and  too   little  recovery  time.  
  • 16. The  Symptoms  of  Burnout Emotional   Exhaustion   Cynicism                                                               Detachment Fatigue   Loss  of   enjoyment Insomnia   Pessimism Forgetfulness Impaired   concentration   Isolation Detachment Increased  illness Loss  of  appetite   Lack  of   Accomplishment Anxiety   Apathy Hopelessness Depression   Increased  irritability Anger   Lack  of  productivity   Poor  performance And  burnout  is  sneaky!
  • 17. The  4  Stages  of  Burnout Passion   Driven Passion   Waning Passion   Challenged Passion   Depleted Take  the    Nonprofit  Burnout  Assessment Sli.do FORE
  • 18. Share  Pair What  is  your  stress  trigger?  How  do  you  react? Sli.do FORE
  • 19. What’s  Your  Personal  Chaos Index?
  • 20. What  is  Self-­‐Care? Self-­‐Care  is  about  revitalization.    It  includes  any  deliberate  and   consistent  habits  you  create  to    enhance  your  overall  well  being.
  • 21. 5  Spheres  of  Happy  Healthy  Living
  • 22. Protect  Your  Sleep How  many  hours  of  sleep  per  night  does  you  need? What  happens  when  you  don’t  get  enough  sleep?
  • 24. Tip:  Create  A  Calm  Bedtime  Routine
  • 26. Stand  Up  at  Work Beverly  Trayner-­‐Wenger Walking  As  Work  Resources http://bethkanter.wikispaces.com/walk
  • 30. We  have  no  downtime 52%  of  smartphone  owners  check  their  phones a  few  times  an  hour  or  more. Behavior  Addiction
  • 33. Tip:  Organize  Mobile  Phone  To  Avoid  Addiction • Notifications  from  people • Customized  notifications • Tools  on  home  screen • Scramble  Apps • Remove  or  move  work  apps  into    folders  on  3rd or  4th screens   during  non-­‐work  hours
  • 34. Tip:  Go  On  A  News  Diet • Consume  news  for  specified  time  and  sources  per  day • News  meditation  – be  in  the  present  moment  when  consuming • Remove  news  notifications • Take  a  break  from  Facebook
  • 36. Take  Real  Vacations Project  Time  Off:  Taking  vacation  time  results  in  greater  success  at  work
  • 39. 1  Make  It   Tiny 2  Find  A   Spot 3  Train  the   Cycle The  Secret  to  Creating  New  Self-­‐Care  Habits   That  Stick!   BJ  Fogg:    Tiny  Habits  Framework
  • 41. A  Simple  Way  To  Practice  Mindfulness  At  Work -­‐Two  Minutes  of  Focusing  on   Breath -­‐Two  Minutes  of  No  Agenda
  • 42. Creating  A  Mindfulness  Habit  Trigger
  • 43. • What  is  one  self-­‐care   habit  you  want  to   build?     • Make  it  tiny,  find  a   spot  in  your  day Mindful  Moment
  • 44. From  Self-­Care  to WE-­Care ● Leadership:  Do,  Talk,   Normalize ● Intentional  Focus  on   Culture ● Employee  Engagement ● Programs  and  Activities ● Nudges  and  Cues ● Policies,  Strategy
  • 47. Wellbeing  Is  Embedded  in  the  Culture
  • 48. Leadership  Listens  and  Engages 1:  Functioning Do  people  have  what  they  need  to  do  their  job? 2:    Feelings Do  people  feel  appreciated  and  respected? 3:    Friendship Do  people  feel  connected  to  one  another? 4:    Forward Do  people  feel  like  they  have  opportunities  for  growth? 5:    Fulfillment Do  people  feel  like  they  are  inspired  and  working  towards  a   higher  purpose?           Laura  Putnam  – 5  F’s  Framework
  • 49. Intentional  Focus  on  Culture  Change
  • 56. Leadership:  Do,  Talk,  Normalize • Leadership  supported  an   employee  “Giddy”  committee • Feedback  on  how  to  improve   wellbeing  (health,  happiness,   productivity) • One  idea:    “Creativity  Time”  – three  hours  per  month  to   visit  a  museum  – employee   handbook • No  one  used  it  until  Executive   Director  started  to  use  it
  • 57. Listening  and  Engaging  Employees • Twice  daily  all  staff   walk  or  movement • Started  with  listening   and  engaging  with   employees • Wellness  coaching  and   experiment  10  years   ago • Now  part  of  culture
  • 58. Leverage  Staff  Champions:  Bottom  Up  Change Wednesday  Afternoon  Weekly  Walk -­‐After  lunch  for  20  minutes  to  energize  and  build  community
  • 60. Building  A  Movement  Inside  Your  Organization
  • 61. This  is  bunch   of  woo  woo What’s  the  ROI   of  Happy  and   Healthy? Executive  Director
  • 62. • Fewer  absences  and  sick  days • Lower  healthcare  costs • Higher  employee  work  satisfaction  and   retention   • Ability  to  attract  top  talent  when  recruiting  for   jobs • Higher  productivity • Greater  ability  to  handle  stressful  situations • Ability  to  meet  and  exceed  milestones • Motivated,  resilient  workers • Better  brand  ambassadors • Responsive  and  engaged  staff Return  on  Investment
  • 63. • How  can  your  nurture  a  culture  of  wellbeing?
  • 64. Summary • Self-­‐care  is  not  just  about  kale  smoothies  and   massages,  it  is  part  of  doing  the  work • Burnout  is  sneaky,  understand  if  you  are  depleting  your   passion  for  fundraising  without  refueling   • Self-­‐care  requires  intentional  habit  change • Well  being  into  the  workplace  is  about  culture  change,   leadership  normalizing  it,  and  employee  engagement.  It   doesn’t  have  to  be  expensive • Pick  one  small  self-­‐care  habit  that  you  can  create  and   build  into  your  life  today  and  courage  others  in  your   organization  to  do  the  same!
  • 65. Thank  you! www.bethkanter.org The  Happy  Healthy  Nonprofit http://bit.ly/happyhealthynpbook