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Technology Wellness in the Nonprofit Workplace:
Avoiding Collaborative Overload
Beth Kanter, Master Trainer, Speaker, Auth...
@kanter
www.bethkanter.org
Beth Kanter: Master Trainer, Speaker, Author and
Nonprofit Thought Leader
• Nonprofit Professionals: Nonprofits
• Understanding Connection between Tech and
Burnout
• Personal Technology Wellness T...
Technology Use Can Cause Stress and Burnout
Our technology use is
changing our brains
We have no downtime
52% of smartphone owners check their phones
a few times an hour or more.
Behavior Addiction
What is the
average human
attention span
online?
Attention Spans Online …
Source: National Center for Biotechnology Information, US National Library of Medicine
Flickr pho...
Information Overload
Personal Technology Wellness Assessment
1. Is the only time you take a break from your tech when you’...
0…1…2…3…4…5…6…7…8…9…10
Source: Lulumonathletica
Healthy……………………………………………………Unhealthy
What’s Your Technology Wellness Score?
Technology Wellness Tips for
Nonprofit Professionals
Tip: Use An Alarm Clock
Walk More
Tip: Unplug regularly & often
Tip: Organize Mobile Phone To Avoid
Addiction
• Notifications from people
• Customized notifications
• Tools on home scree...
Tip: Go On A News Diet
• Consume news for specified time and sources per day
• News meditation – be in the present moment ...
• What is one personal
technology wellness
habit you can start
doing now?
Mindful Moment
Technology Wellness in the Nonprofit Workplace
Intentional Focus on Culture Change
Interfaith Youth Core: Quiet Time for All Staff
• Leadership supported an
employee “Giddy” committee
• Feedback on how to ...
Walking Meetings for Productivity and Community
Wednesday Afternoon Weekly Walk
-After lunch for 20 minutes to energize an...
Building A Movement Inside Your Organization
Collaborative Tech Overload: Connectivity Driven
Is this familiar?
• Long work week
• Come home to realize
you didn’t get stuff
done
• You start doing solo
work in evening...
● 15% of organization
time is spent in
meetings
● Four hours a week for
status update meetings
● 11 million meetings a
day...
The Four P’s
Planning People
Priorities Present
Planning: Structure and Rituals
Assessment
1. Our team has a clear sense of what’s ahead each month
2. We stick to deadlin...
Tips to Improve Planning
● Use Look-Ahead Rituals
● Make Solo Focus Time Part of Your Team Culture
Tips to Improve Planning
● Clearly Define Workflow for Online Collaboration
Platforms and Training
● Adopt Formal Practice...
People: How You Relate To Others
Assessment
1. I am comfortable saying no, negotiating requests, and making requests of ot...
Tips to Improve
● Set a Statute of Limitations on People Frustrations
● Say NO, But Enforce Boundaries With Grace
Tips to Improve People
● Write emails that are precise
● Create a remote working charter for your team
Subjects w/Keywords...
Priorities: How You Spend Your Time
1. We spend time working on key priorities and goals that move the needle for our
orga...
Tips to Improve
● Do A Trend-Line View Reflection with Your Team
● Rethink Status Updates Meetings
Tips to Improve
● Don’t schedule hour meetings by default
Being Present: How You Focus and Pay
Attention
1. Our team schedules work according energy levels
2. Our team is focused a...
Tips to Improve
● Team wide analysis of most productive times during day
● Have explicit team or organization policy about...
Tips to Improve
● Device free zones in your workplace
● Meeting policy about use of devices to avoid “technoference”
Summary
Our personal and organizational use of
technology can create stress leading to
burnout. But if we are intentional
...
Thank you!
www.bethkanter.org
The Happy Healthy Nonprofit
http://bit.ly/happyhealthynpbook
Avoiding Nonprofit Collaborative Overload
Avoiding Nonprofit Collaborative Overload
Avoiding Nonprofit Collaborative Overload
Avoiding Nonprofit Collaborative Overload
Avoiding Nonprofit Collaborative Overload
Avoiding Nonprofit Collaborative Overload
Avoiding Nonprofit Collaborative Overload
Avoiding Nonprofit Collaborative Overload
Avoiding Nonprofit Collaborative Overload
Avoiding Nonprofit Collaborative Overload
Avoiding Nonprofit Collaborative Overload
Avoiding Nonprofit Collaborative Overload
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Avoiding Nonprofit Collaborative Overload

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Avoiding Nonprofit Collaborative Overload

  1. Technology Wellness in the Nonprofit Workplace: Avoiding Collaborative Overload Beth Kanter, Master Trainer, Speaker, Author
  2. @kanter www.bethkanter.org Beth Kanter: Master Trainer, Speaker, Author and Nonprofit Thought Leader
  3. • Nonprofit Professionals: Nonprofits • Understanding Connection between Tech and Burnout • Personal Technology Wellness Tips • Nonprofit Workplace: Organizations • Bringing Technology Wellness into the Nonprofit Workplace What I’m going to talk about ….. bethkanter.wikispaces.com/erie2
  4. Technology Use Can Cause Stress and Burnout
  5. Our technology use is changing our brains
  6. We have no downtime 52% of smartphone owners check their phones a few times an hour or more. Behavior Addiction
  7. What is the average human attention span online?
  8. Attention Spans Online … Source: National Center for Biotechnology Information, US National Library of Medicine Flickr photo: Josullivan59 Attention Span Statistics Data The average human attention span in 2000. 12 seconds The average human attention span in 2013. 8 seconds 9 seconds
  9. Information Overload Personal Technology Wellness Assessment 1. Is the only time you take a break from your tech when you’re sleeping? 2. Do you check your phone before you go to bed or right when you wake up? 3. Do you have problems recalling information and resort to searching on Google? 4. Do you feel that you often have a hard time paying attention or focusing on a single task? 5. Do you experience frustration at the amount of online information you need to process every day? 6. Do you frequently or constantly check your email, Twitter, Facebook or other online services? 7. Do you sometimes check your mobile phone for messages while in the bathroom? 8. Do you find yourself reaching for your phone even when you’re with others? 9. Do you sit at your computer at work or home for longer than 30 minutes at a time without getting up to take a break? 10.Do you ever check your mobile phone while walking outside? Add up all the questions you answered “YES” to for your score
  10. 0…1…2…3…4…5…6…7…8…9…10 Source: Lulumonathletica Healthy……………………………………………………Unhealthy What’s Your Technology Wellness Score?
  11. Technology Wellness Tips for Nonprofit Professionals
  12. Tip: Use An Alarm Clock
  13. Walk More
  14. Tip: Unplug regularly & often
  15. Tip: Organize Mobile Phone To Avoid Addiction • Notifications from people • Customized notifications • Tools on home screen • Scramble Apps • Remove or move work apps into folders on 3rd or 4th screens during non-work hours
  16. Tip: Go On A News Diet • Consume news for specified time and sources per day • News meditation – be in the present moment when consuming • Remove news notifications • Take a break from Facebook
  17. • What is one personal technology wellness habit you can start doing now? Mindful Moment
  18. Technology Wellness in the Nonprofit Workplace
  19. Intentional Focus on Culture Change
  20. Interfaith Youth Core: Quiet Time for All Staff • Leadership supported an employee “Giddy” committee • Feedback on how to improve wellbeing (health, happiness, productivity) • One idea: “Creativity Time” – three hours per month to visit a museum – employee handbook • No one used it until Executive Director started to use it
  21. Walking Meetings for Productivity and Community Wednesday Afternoon Weekly Walk -After lunch for 20 minutes to energize and build community
  22. Building A Movement Inside Your Organization
  23. Collaborative Tech Overload: Connectivity Driven
  24. Is this familiar? • Long work week • Come home to realize you didn’t get stuff done • You start doing solo work in evenings and weekends • You don’t do it because you are too exhausted
  25. ● 15% of organization time is spent in meetings ● Four hours a week for status update meetings ● 11 million meetings a day ● More than $37 billion year in unproductive meetings Source: NY Times, “Meeting is Murder” 2/28/16 Fuze Infographic on Meetings
  26. The Four P’s Planning People Priorities Present
  27. Planning: Structure and Rituals Assessment 1. Our team has a clear sense of what’s ahead each month 2. We stick to deadlines and commitments and rarely let things fall through the cracks 3. My team or organization has a clear policy about sending after hours emails 4. My team uses cloud software for collaboration and has a well mapped out workflow and training for all users 0-8 What’s your score? 0=No, 1=Sometimes 2=Yes Add it up your answers
  28. Tips to Improve Planning ● Use Look-Ahead Rituals ● Make Solo Focus Time Part of Your Team Culture
  29. Tips to Improve Planning ● Clearly Define Workflow for Online Collaboration Platforms and Training ● Adopt Formal Practices Around Team Emails
  30. People: How You Relate To Others Assessment 1. I am comfortable saying no, negotiating requests, and making requests of others. 2. I stay away from gossip, office politics, and drama 3. Our team communicates precisely via email and online collaboration tools 4. Our team has an effective approach to integrating remote and on-site staff for meetings and collaboration What’s your score? 0=No, 1=Sometimes 2=Yes Add it up your answers 0-8
  31. Tips to Improve ● Set a Statute of Limitations on People Frustrations ● Say NO, But Enforce Boundaries With Grace
  32. Tips to Improve People ● Write emails that are precise ● Create a remote working charter for your team Subjects w/Keywords [ACTION] [SIGN] [DECISION] [CORD] [INFO] Bottom Line Up Front (BLUF) Fewer Words Link to Attachments
  33. Priorities: How You Spend Your Time 1. We spend time working on key priorities and goals that move the needle for our organization, our team, or my own performance and growth. 2. I complete tasks even when I don’t want to do them. 3. My organization or team has clear rationales for how we use our time 4. I understand and accept the trade-offs that I make when choosing how to spend my time. What’s your score? 0=No, 1=Sometimes 2=Yes Add it up your answers 0-8
  34. Tips to Improve ● Do A Trend-Line View Reflection with Your Team ● Rethink Status Updates Meetings
  35. Tips to Improve ● Don’t schedule hour meetings by default
  36. Being Present: How You Focus and Pay Attention 1. Our team schedules work according energy levels 2. Our team is focused and engaged in meetings and not multi-tasking 3. We have distraction free environment and time needed to complete the things that require focus or strategic thinking. 4. When I have free time, I know how to use it productively or restoratively. What’s your score? 0=No, 1=Sometimes 2=Yes Add it up your answers 0-8
  37. Tips to Improve ● Team wide analysis of most productive times during day ● Have explicit team or organization policy about white space or maker time
  38. Tips to Improve ● Device free zones in your workplace ● Meeting policy about use of devices to avoid “technoference”
  39. Summary Our personal and organizational use of technology can create stress leading to burnout. But if we are intentional about how we use our devices and our workplace culture, we can be more productive, healthier, and happier.
  40. Thank you! www.bethkanter.org The Happy Healthy Nonprofit http://bit.ly/happyhealthynpbook

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